Hampton Inn Des Moines-Airport
5001 Fleur Drive, Des Moines, IA 50321
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4.0
#15 of 50 hotels in Des MoinesLocation
4.4
Cleanliness
4.2
Service
4.2
Value
3.9
- Located directly across the street from the Des Moines International Airport - Free Hotel Shuttle to the Airport and within 5 miles of the Hotel - Free Hot Breakfast from 6 am - 10 am Everyday - Free WiFi - 24-hour Fitness Center - Park and Fly: leave your car here for 7 days for $30 - 24-hour Business Center - Local restaurants within a 2-mile shuttle range
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Free airport transportation
Business Center with Internet Access
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
Location
5001 Fleur Drive, Des Moines, IA 50321
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 38 out of 100
38
Des Moines Airport
15 min•
See all flights
Rental Cars
24 Restaurants
within 0.75 miles
651Reviews1Q+A49Room tips
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Detailed Reviews
Hotel's Favorite
Shuttle was right there as I came out of the airport from my late flight & hotel is super close to airport. So it was a quick trip, quick check in and quick to bed. The bed was hard to me but I’m one of those people that loves a soft bed. The breakfast the next morning was great and was able to enjoy it before getting picked up by Enterprise for my car.
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Review collected in partnership with Hampton
Date of stay: April 2023
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My son and I stayed at this hotel for one night during a college visit. We got at the hotel and the parking lot was full. I went in to see if there were any rooms left and the lady at the desk told me she had four rooms left. We were therefore able to get a room. When she went to place us in a room, she asked me if I had a preference of the 3rd or 4th floor and then she told me she would put us away from the elevator so it would be quieter. She was very nice to take our comfort into consideration. The room was nice and clean and we had a very comfortable stay.
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Review collected in partnership with Hampton
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew-Wambold, Front Office Manager at Hampton Inn Des Moines-Airport
Responded Feb 12, 2020
Thank you for staying with us and taking the time to share your thoughts in this review. We are glad to hear the front desk agent took your comfort into consideration and you enjoyed your stay. We appreciate your feedback and look forward to serving you again when your travels return you to the Des Moines area. Best regards, Andrew
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not one staff member wore a mask, not even the van drivers. The woman at the front desk was nice enough, gave me a choice of room. I told her that I’d like to be far away from the elevators, she put in a room right next to the elevators. Bed was cozy, pillows were tiny, room was clean (but very dated). It’s fine for a quick airport overnight but not worth the price.
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Review collected in partnership with Hampton
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Betty Curry, General Manager at Hampton Inn Des Moines-Airport
Responded Oct 24, 2021
JessieJo Thank you for taking the time to fill out your survey, we like to here how we are doing. I wanted to let you know that we don't have a mask mandate in Iowa. Please give us another try the next time you are in Des Moines.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I stayed at the Des Moines Hampton inn airport location on March 27-29. We were extremely disappointed with our stay. The front desk attendant was kind upon check in and I immediately noticed no masks on others in the check in area. She said the hotel strictly enforced them, but no one was asked to wear a mask and we saw people left and right unmasked. This made us extremely concerned. We stayed at the Hampton inn bc their covid protocol online made us feel very safe. Our experience was the opposite !!
We stayed on the second floor and our first night was awful. The bed springs stuck into our backs and we couldn’t get comfortable. The air conditioner/fan had a high pitched squeal that hurt our ears, the shower/tub dripped all night and kids ran up and down the hall all night despite our calls downstairs for help. We didn’t get any sleep. The next morning I visited the front desk to complain about our situation and ask for help. Thankfully, the attendant moved us to the fourth floor. We went through the struggle of moving everything and discovered our new room had a bad smell to it, the fan again had a high squeal, the shower leaked even worse than the first and there was a substance that looked that orange hair gel on the door frame of the bathroom and all over the desk chair. We didn’t have time to move again, so we asked to speak to the GM. We were told he isn’t available on weekends and we couldn’t speak to any manager. We left and returned later to sleep in the hotel. At this point we learned the fitted sheet didn’t fit the bed at all. For about an hour we continued to get up and tried desperately to pull the sheet onto the bed, but it was pointless and we were unsuccessful. We spent another sleepless night on a hard bed, in a smelly room wrapped in the fitted sheet that didn’t fit. Noises from the dripping bathroom shower and screaming air unit were additional concerns.
I’m so Unsatisfied with our stay. It wasn’t worth even $10 a night to go through this. I’m extremely frustrated that we paid anything for this stay and that we’ve been unable to speak to a manager to remedy the issue. The Hampton inn airport Des Moines is really a rough place. Nothing like the Hampton inns we’ve stayed before. Truly a disappointment.
We stayed on the second floor and our first night was awful. The bed springs stuck into our backs and we couldn’t get comfortable. The air conditioner/fan had a high pitched squeal that hurt our ears, the shower/tub dripped all night and kids ran up and down the hall all night despite our calls downstairs for help. We didn’t get any sleep. The next morning I visited the front desk to complain about our situation and ask for help. Thankfully, the attendant moved us to the fourth floor. We went through the struggle of moving everything and discovered our new room had a bad smell to it, the fan again had a high squeal, the shower leaked even worse than the first and there was a substance that looked that orange hair gel on the door frame of the bathroom and all over the desk chair. We didn’t have time to move again, so we asked to speak to the GM. We were told he isn’t available on weekends and we couldn’t speak to any manager. We left and returned later to sleep in the hotel. At this point we learned the fitted sheet didn’t fit the bed at all. For about an hour we continued to get up and tried desperately to pull the sheet onto the bed, but it was pointless and we were unsuccessful. We spent another sleepless night on a hard bed, in a smelly room wrapped in the fitted sheet that didn’t fit. Noises from the dripping bathroom shower and screaming air unit were additional concerns.
I’m so Unsatisfied with our stay. It wasn’t worth even $10 a night to go through this. I’m extremely frustrated that we paid anything for this stay and that we’ve been unable to speak to a manager to remedy the issue. The Hampton inn airport Des Moines is really a rough place. Nothing like the Hampton inns we’ve stayed before. Truly a disappointment.
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Review collected in partnership with Hampton
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Wambold, Guest Services / Front Office at Hampton Inn Des Moines-Airport
Responded Apr 12, 2021
Hi Hindshome, I am so sorry you had these issues at our property. I understand how all them stacked up would make for a bad stay. I am reviewing all of these items with our management team and maintenance staff. I will personally have these items corrected going forward.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carpet had stains, room was dirty, room had a “feel of masking” the uncleanliness. Weren’t able to get additional pillows as requested, so made for challenge in sleeping.
Unfortunately, this experience was not a good one. The room’s lack of cleanliness felt as we were at an “off the side road motel” instead of a Hampton Inn.
“Checking in”was really great- quick and easy. Front desk personnel was friendly and efficient.
Although we didn’t have breakfast, it looked great.
Checking out was easy as we were able to place our keys in disinfecting bowl.
In retrospect, we could have considered asking for a different room, but our long exhausting drive made us just “Make it work” it was only one night there.
Unfortunately, this experience was not a good one. The room’s lack of cleanliness felt as we were at an “off the side road motel” instead of a Hampton Inn.
“Checking in”was really great- quick and easy. Front desk personnel was friendly and efficient.
Although we didn’t have breakfast, it looked great.
Checking out was easy as we were able to place our keys in disinfecting bowl.
In retrospect, we could have considered asking for a different room, but our long exhausting drive made us just “Make it work” it was only one night there.
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Review collected in partnership with Hampton
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Betty Curry, General Manager at Hampton Inn Des Moines-Airport
Responded Sep 1, 2021
Hello Thank you for filling out a survey, if we don't know what is wrong we can't fix it. I am sorry we did not meet your expectations and I will do all that I can to make it not happen again. Please come back and give us another try. Betty
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was nice and clean when we showed up. However, no housekeeping is provided at this hotel. For 4 days we had to clean our own room, go beg for towels, find Kleenex and toilet paper. There are other hotels by the airport that provide full housekeeping service.
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Review collected in partnership with Hampton
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Got this hotel for $129 per night (includes taxes and fees) thru Priceline. It’s in downtown DesMoines. Hotel is connected to a Residence Inn. It appears to be safe for walking. My husband and I walked 1 block to get food at a bar and grill, but mostly a bar, I was scared. We don’t drink alcohol and don’t go to bars. We ordered chicken enchiladas and a burger to go although there were booths to sit and eat. The food was actually good!!!!
Now back to the hotel, the room is clean, easy check in, mini fridge and microwave, iron and ironing board in room. Breakfast of cheese omelets, sausage, boiled eggs, potatoes, oatmeal, waffles, etc.
Note: parking in garage is $15 per day, street meters are $1.25 per hour from 9am to 9pm , so whatever deal u get factor that cost into your decision.
Now back to the hotel, the room is clean, easy check in, mini fridge and microwave, iron and ironing board in room. Breakfast of cheese omelets, sausage, boiled eggs, potatoes, oatmeal, waffles, etc.
Note: parking in garage is $15 per day, street meters are $1.25 per hour from 9am to 9pm , so whatever deal u get factor that cost into your decision.
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Date of stay: April 2022Trip type: Traveled with family
Room Tip: Parking garage is $15 per day, meter parking is $1.25 per hour from 9am to 9pm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Betty Curry, General Manager at Hampton Inn Des Moines-Airport
Responded May 10, 2022
This is a great review but I is not my hotel. We are the Hampton Inn by the airport. I hope you come and see us the next time you are in Des Moines.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We try to stay at a Hampton Inn whenever we travel. This location was close to the airport and had a shuttle. Close to restaurants and shops. Disappointed that they did not have bagged breakfasts for us (and other customers) when we had an early morning flight on Tuesday. We have always had bagged muffins, snack bars, fruit and water on the counter. Not here. Most expensive Hampton we have ever stayed at and we would have gotten something to have in the room had we known nothing would be downstairs.
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Date of stay: June 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Betty Curry, General Manager at Hampton Inn Des Moines-Airport
Responded Jul 6, 2021
Bridget, I will make sure that we will have the bag breakfast out again. with Covid the rules have been changing our breakfast selections.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are partial to the Hilton family of hotels and particularly like the Hampton Inns so we look for them. We needed something close to the airport for an overnight stop. The shuttle was prompt, the staff was friendly and everything was really clean. The hotel was quiet and the beds are always comfortable so we got a great night’s sleep. Breakfast was warm and fresh promptly at 6 A.M. so we could eat and get on our way. It was raining, but if we were staying longer and the sun came out, they had a nice pool outside that we would’ve loved to take advantage of.
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Review collected in partnership with Hampton
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Betty Curry, General Manager at Hampton Inn Des Moines-Airport
Responded Aug 4, 2021
Christina Thank you for all the nice things you had to say about your stay. Hope to see you the next time you are in Des Moines! Betty
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Whenever I travel I always like to stay at an Hampton Inn. For a very affordable price, I rest, sleep and eat at a very top notch hotel and I always look forward to my next trip to an Hampton Inn. Thx.
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Review collected in partnership with Hampton
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andrew Wambold, Guest Services / Front Office at Hampton Inn Des Moines-Airport
Responded Apr 12, 2021
Hi Jmabbasi, Thank you for the great review. I will share your positive comments with the staff.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$131 - $210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn des moines, des moines hampton inn
LOCATION
United StatesIowaDes Moines
NUMBER OF ROOMS
120
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingHAMPTON INN DES MOINES-AIRPORT $116 ($̶1̶3̶6̶) - Updated 2024
Frequently Asked Questions about Hampton Inn Des Moines-Airport
What are some of the property amenities at Hampton Inn Des Moines-Airport?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Hampton Inn Des Moines-Airport?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn Des Moines-Airport?
Yes, free parking is available to guests.
Are there opportunities to exercise at Hampton Inn Des Moines-Airport?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hampton Inn Des Moines-Airport have an airport shuttle?
Yes, Hampton Inn Des Moines-Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hampton Inn Des Moines-Airport have airport transportation?
Yes, Hampton Inn Des Moines-Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hampton Inn Des Moines-Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Hampton Inn Des Moines-Airport offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Is Hampton Inn Des Moines-Airport accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.