Lake Susan Apartments

As a new resident, very good so far! Professionally managed, very responsive and residents are respectful and easy to engage. Great walking trail nearby as well.

Moving in process was very smooth. Everyone I have encountered thus far has been so kind and helpful! I am so excited to be apart of this community!

This place has treated me well, I love everything about it especially the amazing views in the summer. The community is great, the amenities are great. Everything here is perfect.

Apartment is very nice, had no problems on move in, and the leasing staff were very helpful and super kind during the move in process. The view by the lake is very nice to have especially with the trails around!

The neighbors are friendly and caring, the handy man is so sweet and always so polite, the main office staff reply very quickly and are community oriented. They know your name and the most recent issues or activists last discussed which is huge for how big of an apartment complex they manage. But my biggest downfall is coming to realize how poorly the house itself was put together. I feel like we’re always finding the next issue wether it’s massive leaks, holes at the top or bottom of our ceilings, unaligned trim that is either missing or sticks out and causes a dangerous pointy object or a tripping hazard, mold, constant flickering and delayed lights, and even the flooring and tiling coming up, shifting or puncturing. The point I’m trying to make is that the apartment was put together far too carelessly and too quickly, there should’ve been more effort into the structure.

I like my apartment and the staff the residents are very friendly the apartment is close to shopping and restaurants I love the lake view and walking paths

I have not even been here a year yet and I can see myself staying a long time. Having been a Minneapolis resident for 49 years I can now joyously say I feel like I have come home.

Everyone I've met so far is really nice and welcoming! The building is very clean and the availability of carts in the garage is great. I am really happy with my unit.

Beautiful complex and friendly people. Turi is so helpful and knowledgable. Makes our experience here great so far! Am looking forward to meeting more of my neighbors.

Great area ! Close to everything. Pool area is nice ,during the week , busy on the weekends. Nice clubhouse , patio, grills, fire pit. Maintenance is very timely. Kris is the best !

I grew up in this area in the 50’s. Have lived in Minneapolis until now. Everyone has been so friendly and the management very helpful. It feels great to be back home.

8 months into my 12 month lease and it’s still going well. Building staff/residents are friendly. Common spaces cleaned and maintained regularly.

So far, so good. We have only been here for 2 weeks but we love it. The apartments are nice and well maintained and the kids are loving the pool!

I feel that the Lake Susan community is very good. Always willing to help. The maintenance is excellent. Any time I have a problem big or small Kris fixes it immediately. Recently fixed my railing on balcony. Looks so safe and nice

the apartment is great in terms of environment and service. Grear place to live! The gym is also great, which is very easy to access and the instrument there is also very new. It would be even better if there is a basketball court.

Great location . Close to everything. Barking dogs can be annoying. Pool is nice but very crowded and loud on the weekends . The maintenance team is timely and helpful.

I’m about 5 months into my year long lease. So far things have been great! I will say this building may not be the one for a younger lifestyle, as my partner and I are always the last awake. However, the community, the quality of amenities and the staff are worthwhile. Overall, good experience

Management has been very professional, and has kept us updated on the happenings of our building and our community. Management was also very helpful in getting an issue resolved and has been nothing but helpful!

We have only lived here for about a month, but have really enjoyed our new home. The people are super friendly. We are really looking forward to the summer with the pool and the paths around Lake Susan!

Great location in Chanhassen ! Kris an Incredible Maintance Guy !! Need some Community Activities !! Barking dogs are annoying - Great pool area, very crowded on weekends-

Very nice experience over the past two years. I appreciate the consistency of the maintenance…campus is clean, snow is removed, etc. The clubhouse renovation and expansion of the pool deck is a very nice amenity.

Very kind staff!! The carpet had gum stuck in it upon arrival, and some still remains. Beautiful walking trails surround the buildings one of which is an exact 5K!

Your maintenance employee is very friendly and always gets our requests done very timely and it is done right. This is a tremendous asset to Lincoln properties.

The apartment complex is truly dated with the thermometers, FOB garage door opener, old carpet and hardware on cabinets. There are similar aged apartments that are less money with updated features.

Since Lincoln Property has taken over our community it has been almost impossible to get a hold of anyone in the office. They do not return phone calls or emails. The only timely person that is employed by Lincoln property is Kris the Maintenance Manager. He is amazing and I'm afraid that he might leave one day because of the unstable property management that is on-site. We plan on signing our 7th year lease with you guys because we love the area and our apartment but please work on the current on-site management. There should be no reason for us to have gone through at least 6 different on-site property managers. We just want stable and professional service for our community.

The building and grounds are well maintained. The tenants are fine mostly. The office staff could communicate better with the tenants.

It would be nice to say yes... but as of late I am not sure. The lack of management on the premises has lead to other tenants taking advantage. Like storing their personal items on the garage floor in their assigned parking space. And having vehicles in the garage that do not operate ..

We have lived here for 10 years and have always had great service!!

Great location, horrible noise proofing, they spent $0 extra in making noise proof, rate is high

Every time I have had a service issue it has been taken care of quickly and completely

Love being near the lake. Love chanhassen. I consider this upscale.

It is difficult to reach the office these days. I must admit we were sorry to see the office closed so often. We left a message on the website for someone to call us. No response. It would appear no one is monitoring messages when office is closed. Too bad.

Great location, good security, friendly staff, non-smoking a big plus, and big windows:)

The lakeside location is unbeatable. Downtown Chan is lovely and mega convenient. Units are quite nice but I'm now in twice the space for less per month. It's a fine apartment. Maintenance staff is outstanding. Turnover in office staff is a bit rough. I'd recommend but not enthusiastically.

Awesome location, rent is high, horrible noise pollution. They put $0 into noise control. If someone lives above you it's horrible experience.

Staff is not only capable but very friendly and welcoming. Charlotte Mahrer

Attention to details, Caring attitude, friendly, helpful staff.

The team is always working to maintain and improve the property. They work very hard to meet any concerns we may have.

Nice office people and tenants, decent apartments

I literally just love everything about this community. I'd just love to see keyless entry to the buildings :)

Friendly atmosphere, pretty surroundings, excellent management personnel, and excellent maintenance staff. The handicapped accessible apartment I have suits my needs nicely.

Location, location, location! Lake Susan is convenient to almost all services within minutes. The setting on the lake and in the trees is so peaceful. Apartments have high ceilings which make them feel spacious - lots of windows are a plus - in home laundry is a plus - and we have been blessed with really quiet neighbors.

This has been a very pleasant place to live thus far.

price. worth it in the summer but other months can be boring for the price.

Building and property cleaning and maintenance is much better than any other place ive lived.

I would recommend this apartment because the residents seem friendly I feel it is a safe environment.

The apartments themselves are beautiful. I love granite counters and having a 2 bed / 2 bath option.

MOST everyone follows the rules to make this community a safe place to live. Close to everything and the lake is so nice to look at.

We love the location. The apartments are modern and comfortable. Neighbors are great. Facilities are good. Lake Susan Apartments are an all around great place to live.

I would HIGHLY recommend living at Lake Susan! It' not just a place to live, it' a place to call home. Here at Lake Susan I feel safe.