Insignia™ - 3D Zero Gravity Full Body Massage Chair - Black

Can't beat the price and features, I'm waiting to see if the price goes back up from the killer $1600 Black Friday price to the full $4000. For the full price I would not buy this, due to the low 1 year warranty and no way to buy an extended one at BB for this item. If it truly is based on the (Osaki) Titan Pro Acro 3D, well the standard Osaki warranty is 3 years and extensions are reasonably priced by them. I'm not sure if BB is just risk averse or what, its a bit of a gamble for us customers on a complicated electro-mechanical device like this. Ok the width issue... Specs say the unboxed chair alone is 32.7" and I would say this is accurate. No way it will fit through standard 30" doors (or 29.5" with trim inside jamb). Even with the $99 Delivery and Insignia Assembly service (free when I bought the chair), the guys were helpful but said they were not allowed to disassemble the chair. So I spent a few hours doing it all and getting it inside myself. You basically have to take off the left and right lower sides, then the upper rear portion stays on and becomes right at 29" wide! The trick is to know that the horizontal silver plastic trim is hiding the bulk of the screws holding each side panel on. You carefully pop it off with plastic trim pry tools like on a modern car trim. It seems crazy to have to do it but I was expecting this. If you are handy it's not that bad just be careful, and don't blame me for issues, BB left us in a jam! Here's how: 1. Remove the REAR cover. 2. Disconnect the right side electrical connector and 2 air lines carefully. Repeat for left side (there is an extra electrical connector up high). 3. Remove horizontal silver plastic trim, roughly shoulder height, on L and R sides: Starting at rear, use a plastic automotive pry tool (or similar) and pry off the silver trim carefully. Pry at the front too, don't pull the rear out too far to not risk bending the tabs at the front end. 4. With the trim removed you will see a lot of phillips screws. Remove just the smaller ones around the edge and 2 in the middle. I think 8 total. Repeat for both L and R sides. 5. At the front of each side near the footrest remove the 2 big phillips screws. 6. Lift up the front of each side panel and then the rear simply drops down (it has a post secured in a slot). Just make sure you have the air and electronics disconnected in step 2 and nothing else should restrict it. Thats it. I hope this helps someone! See my pics. p.s. Osaki now has 29" wide massage chairs too!!

I LOVE THIS CHAIR! The first thing to know is that the chair is heavy, and the width of the box it ships in is 35 inches wide. You WILL need to have the delivery guys take it out of its box outside and then bring it to where you need it. (Our delivery guys were ROCK STARS.) I’ve used this chair every day since it was delivered and still haven’t worked through all the features! It has several programmed types of massages and aspects of those programs can be customized; you can increase or decrease the intensity. The chair padding is comfortable. It uses air compartments to provide compression to your arms and legs but your neck, back, glutes and feet get roller action – the rollers can be very powerful so no worries there! The chair features a wired remote control to operate the unit but also has some additional controls on the right arm of the chair which was a good design and safety feature. The chair has Bluetooth speakers at the top left and right, which were easy to pair with my phone, and I thought they sounded great! Today, I just discovered the heat option, which is not adjustable but provides a lovely, gentle warming during a massage. The only aspect of the chair that could be a con is that the outside plastic shell of the chair is rather thin, so be careful when you are shoving/moving the chair as it will crack. The unit has rollers on the back side of the base, so you need to tilt the chair back to move it efficiently. The chair only has a 1 year warranty which I hope I don’t need to use and wish was longer or extendable since I really LOVE THIS CHAIR. I was very lucky to purchase this unit while it was on sale before Christmas. We drove to a location to see it, and it only took 5 seconds for me to decide it was perfect for me! If you have the chance to get it on sale, DO IT - IT IS WAY WORTH IT on sale; to invest any more the item really would need to have a longer warranty. I know most people would prefer to have a massage from a massage therapist, but this unit will get the job done by providing bodywork to relax muscles and promote blood flow. It was affordable, and I’m thoroughly enjoying it! Did I tell you that I LOVE THIS CHAIR? Thank you, BestBuy! <3

I have a lot of skepticism when it comes to massage chairs. I’ve sat in many and most are meh, at best. This chair is by far the most effective that I’ve come across, and thus earned my 5 star rating. I decided to look into buying one for my wife when I saw the physician’s had one in their lounge and all the doctors said they loved it. My wife works hard and deserves a chair she can have peace at the end of a long day. (She passed out using the chair the first time she used it lol). It’s had daily use since we bought it and I expect that trend to continue. The chair is heavy and bulky so make sure you have a place that’s easy to place it. With the help of my son and wife, we managed to somehow get it to the upstairs bedroom. Once there, attaching the foot/calf massage piece was easy. The programs take a bit to figure out. I suppose reading the manual would have made it easier, but we wanted to wait no more and jumped right in. The chair uses compressed air to massage your arms, shoulders, calves and tops of your feet. Kinda feels like a big hug on your whole body. It’s ok but not the best seller for this chair. The foot massage for the bottom of your feet is great and hits the spot after standing all day. The back, neck/shoulder, butt and hamstring massage is where this chair stands out. You have a choice of massage types in the handheld controller, from rolling, kneading to pulsing or a combination of these. There is a protective cover for the back that if you flip it off (it’s attached at the top, not at the bottom) to expose yourself to more direct contact, it gives a better neck/shoulder massage. It also makes the low back massage more intense, which I love. The hamstring massage portion could put you to sleep as it’s very soothing. The surprise attraction, though, is from the butt massage and it will almost assuredly give you a surprise at first use. After that, it does a really great job of loosening up one of the biggest muscles in your body. The leg rest itself adjusts to the individual in the chair so your leg bend is neutral. The chair also “measures” you up to get the best individual experience from this chair. The chair tilts and places you in a zero gravity, ready for takeoff position to enhance your relaxation. Oh, almost forgot. This chair comes with a speaker system for you to add on relaxing music or a podcast while you drift off. I haven’t used that feature yet but the speakers are on either side of your head to easily drown out the world. With the big price reduction for early Black Friday, this chair is definitely worth the price.