The month of July 2021, I went to my husband and the place was fabulous. The prices were very decent. Not cheap but were acceptable because of the drinks quality. They had 2 live bands and staff friendly and polite. We decided to comeback 4...months later. We went back this month of Nov 2021. The drinks were more expensive and the alcohol used was the cheapest. The staff were friendly but didn't have good comments about the owners of the place when we asked them about the music variety. Staff commented that they were not treated well by the co-owner "Lilly". That they were unable to speak up their concerns or clients concerns. They are afraid to get fired because she is so rude and arrogant.
Was difficult to believe and we decided to approach the co-owner and she was so arrogant, not open to be friendly and to listen to her customers. Instead she answered with a rude and angry voice thar she was bothered by the comments. My husband and me were already leaving the place and she was so arrogant sending her security to follow us. We didn't do anything wrong and we regretted that we just tried to help her with our input. Her ego is up to the moon & instead of saying thank you and to be friendly she felt bothered.
Also, I need to mention that if customers don't pay with cash then customer MUST pay additional 5 dollars if paying with credit card. Since when the additional fee was implemented? We didn't pay that amount before and we were not told before ordering about the additional charge.
We will not go back to that place. They abuse the tourists with low quality and overpriced drinks. Overpriced food as well.
Just to give you an idea, we went to the fine steakhouse Garufa next to changos. Our bill was 83 and we got excellent quality food and drinks. We ordered a Lomo, with a side of French fries, new York steak with a side of grilled vegetables, a tortilla soup, Greek salad, guacamole, 4 beers. The quality was Excellent!
At the bar we got 2 Cadillac margaritas, 1 whisky, 1 bottle of water, 2 plates with 6 shrimps and chili filed with cheese. We got charged 98 plus tip 25%.More