Hotel Bennett Special Events

Name: Hotel Bennett Special Events
Address: 404 King St, Charleston, SC, United States, 29403-6422
Telephone: (843) 990-5460
Price range: $50 and over
Rating: 3.8

3.8

41 Reviews

$50 and over

American

Top Tags:

Special events in the Crown Ballroom at Hotel Bennett.

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Party Size

2 people

DateTime

Jun 2, 2024

7:00 PM

Additional information

Dining style
Casual Elegant
Price
$50 and over
Cuisines
American
Hours of operation
Sun 10:30 am–2:30 pm
Phone number
(843) 990-5460
Website
https://www.hotelbennett.com/dine/overview
Dress code
Business Casual
Executive chef
Chef Edgar Kano + Chef Remy Runfrock

Location
404 King St, Charleston, SC 29403-6422
Neighborhood
Downtown Charleston
Parking details
None
Additional
Beer, Cocktails, Full Bar, Wine

What 41 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8

3.8 based on recent ratings

4.1Food
3.6Service
4Ambience
3Value

Noise • Moderate

41 Reviews

OT
OpenTable Diner
New York City
1 review
2.0
1 review
Dined on May 12, 2024
1. Overall 2
2. Food 2
3. Service 4
4. Ambience 2
Hotel Bennett is absolutely beautiful. We went for Mother’s Day brunch and made the reservation for four people. The brunch was a buffet and it was not well stocked and the food was just OK. The bill came and it was $150 a person. It was my mistake to check. It would’ve been OK if the food was good and the onions in the room was basically it was a ballroom with tables and a buffet set in the middle. After having a mimosa each, we had an $800 bill basically for an omelette and a piece of prime rib
Hotel Bennett Special EventsResponded on May 20, 2024
Thank you for choosing to spend your Mother’s Day with us. We are so sorry to read that your experience was anything less than exceptional, as we always strive to provide our guests with outstanding service. We have shared your review with our leadership team so that they will be aware of the issues you noted and can make corrections where necessary. Thank you again for your post, which will help us to continually improve.
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S
Skip
Charleston
7 reviews
5.0
7 reviews
Dined on May 12, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Went to the Hotel Bennett Mother’s Day brunch with my wife and our son’s family . We also celebrated my grandsons 11th birthday. The food was exceptional . I have travelled the world and this was among the best buffets I have seen . The variety and quality was truly amazing . The live music was perfect( soft and relaxing ). It was a 5 star experience.
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OT
OpenTable Diner
Charleston
1 review
1.0
1 review
Dined on May 12, 2024
1. Overall 1
2. Food 3
3. Service 1
4. Ambience 3
I recently visited Hotel Bennett for their Mother’s Day brunch, filled with anticipation and excitement to celebrate this special occasion. However, my experience was marred by a significant lack of attentive service, leaving me deeply disappointed. Upon arrival, my girls and I were the first to be seated. However, as time passed, it became evident that there was no one assigned to attend to our table. We waited patiently, hoping that someone would eventually notice our presence and offer us the attention typical of a fine dining experience, especially on a day as significant as Mother’s Day. Unfortunately, that moment never came. The absence of a dedicated server meant that we had to fend for ourselves throughout the entire meal. We had to flag down passing staff members for basic needs. This not only disrupted the flow of our meal but also detracted from the celebratory atmosphere we had hoped to enjoy. What made this experience particularly disheartening was the fact that my mom, whom I had eagerly planned to treat to this brunch, couldn’t join us due to unforeseen circumstances. The disappointment of not having her with us was compounded by the lackluster service we encountered. As someone who values not just the quality of food but also the overall experience, I hope Hotel Bennett takes this feedback seriously. While the ambiance and menu offerings were promising, the service aspect fell short of expectations.
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EC
EugeneC
Charleston
1 review
3.0
1 review
Dined on March 31, 2024
1. Overall 3
2. Food 3
3. Service 1
4. Ambience 1
We had next to last serving time. We left after one hour and ten minutes but by that time closing activities were well under way. We were ignored for the last 20 minutes. The silverware was not changed after each course. The ambience was far below what would be expected for a celebration. The food was good except we were served very poor slices of beef and lamb. We did not feel we could linger and talk as the staff was busy breaking down the event all around us.
Hotel Bennett Special EventsResponded on April 15, 2024
Eugene, thank you for taking the time to share your feedback. We sincerely apologize that we were unable to create an exceptional experience for you during your brunch, especially when you chose to spend a special holiday with us. We can assure you this is not reflective of our true quality and service standards will be sharing your comments with our Executive Team. We do hope for the opportunity to improve and change your mind in the future.
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KL
KimL
Chicago
6 reviews
vip
5.0
6 reviews
Dined on March 31, 2024
1. Overall 5
2. Food 5
3. Service 3
4. Ambience 5
It was a delightful experience but I do not feel the staff were trained and ready deliver. They seemed a bit disorganized
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D
Diet
Warwickshire
6 reviews
vip
2.0
6 reviews
Dined on March 31, 2024
1. Overall 2
2. Food 3
3. Service 1
4. Ambience 1
Screaming kids, awful cold ballroom, untrained novice waiters and totally overpriced. Champagne was not even included in a $130 pp charge. But they were fast to add a 20% service charge to the bill for dreadfully untrained and slow wait staff. At least the omelets and prime rib were good. Rest of the food underwhelming!
Hotel Bennett Special EventsResponded on April 15, 2024
Thank you for choosing to spend the holiday with us and for taking the time to share your comments and feedback. We are truly sorry we did not meet expectations in regards to your dining experience and can assure you that this does not represent the high level of standards we strive to maintain. We will address this issue with our leadership team so that they will be aware of the issues you noted and can make corrections where necessary. Thank you again for your post, which will help us to continually improve.
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LC
LaurenC
Charleston
1 review
2.0
1 review
Dined on December 24, 2023
1. Overall 2
2. Food 2
3. Service 2
4. Ambience 4
Fun idea. Not enough food and variety of food for the price. Cute event but would not do again.
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MM
MichaelM
Charleston
3 reviews
3.0
3 reviews
Dined on December 24, 2023
1. Overall 3
2. Food 3
3. Service 2
4. Ambience 5
It was very underwhelming compared to other hotel Bennett events that we’ve attended. It was maybe a step above a normal Hilton or Marriott buffet… The service was awful within 10 minutes of being there they brought us our drinks and immediately gave us the check with a 22% service charge. I felt very rushed disappointed. Santa was cool though!
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SV
SophiaV
Charleston
1 review
2.0
1 review
Dined on December 24, 2023
1. Overall 2
2. Food 2
3. Service 1
4. Ambience 3
2022 the event was fabulous, hoping they bring back some of the special touches and elevated service in future years.
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PB
PatB
Charleston
3 reviews
5.0
3 reviews
Dined on November 23, 2023
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
It was our secong Thanksgiving at Hotel Bennett.It even better than 2022.The tables are nice and spread out.Unlike some other restaurants in the area, Hotel Bennett is not trying to pack in as many people as possible.The buffet was nicely organized ( the was an omelette station, another with chilled seafood, one with turkey, salmon, and pork roast that was sliced as you request, a table with all the fixings, another with fruit and desert.The staff was very attentive. I am sure that I am leaving something out. We plan to return next Thanksgiving.
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FAQs

Hotel Bennett Special Events is rated 3.8 stars by 41 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

Party Size

2 people

DateTime

Jun 2, 2024

7:00 PM

Google Map for Hotel Bennett Special Events

404 King St, Charleston, SC 29403-6422

Additional information

Neighborhood
Downtown Charleston
Hours of operation
Sun 10:30 am–2:30 pm
Price
$50 and over
Cuisines
American
Dining style
Casual Elegant
Dress code
Business Casual
Parking details
None
Executive chef
Chef Edgar Kano + Chef Remy Runfrock
Additional
Beer, Cocktails, Full Bar, Wine

Website
https://www.hotelbennett.com/dine/overview
Phone number
(843) 990-5460

Hotel Bennett Special Events

Make a reservation

Additional information

Menu

What 41 people are saying

Overall ratings and reviews

FAQs

How is Hotel Bennett Special Events restaurant rated?

Is Hotel Bennett Special Events currently accepting reservations?

Make a reservation

Additional information