Dear Excursion 5, Thank you for staying at Courtyard by Marriott Bangkok - and highlighting the great friendly and helpful guest service you received from Ben and Gigi. Additionally, we appreciate your comments on our "very nice" hotel as we offer a great select serve experience for our guest. We hope to welcome you back in the future.
Dear 835quanz Thank you for your great review of Courtyard by Marriott's newly renovated spacious and comfortable room during your 7-day stay. To know we provided an exceptional hospitality experience through our guest service and food and beverage is a much appreciated compliment. I know that that Jok, Ann and Non will be very happy with you calling out their excellent hospitality in leading by example. We hope to welcome you back again soon to Courtyard by Marriott Bangkok.
Very comfortable, Mook and Bee are very nice. Enjoy staying here. Room service is also very good, room is clean , pleasant and sweet. Breakfast is diverse and delicious. 酒店整体很舒服，Mook和Bee很nice. 出差很喜欢呆在这。 客房服务很好，打扫很干净，房间虽然不算太大，但很温馨。 早餐也不错，种类很多，而且味道也不错
Dear Dream, Good service is what the Courtyard by Marriott Bangkok holds as the highest priority in what we do, and I am very happy this was delivered to you and all our guests - especially by Mook and Bee. Our newly renovated rooms, high Marriott cleanliness standards and new breakfast menu are highlights of the hotel for which I hope will bring you back to visit us again soon.
Dear 951pangc, Thank you for suggesting and recommending our hotel as the best location in Bangkok with a service attitude of friendliness and helpfulness. Comments such as they inspire our associates - especially when you recognize them by name - to be continually passionate, forward and inviting in our service culture. I trust your insightful comments for transport options from Don Muang Airport to the hotel will be helpful for future guests also. We certainly look forward to welcoming you back when your travels next bring you to Bangkok and thank you again for the kind recognition of Courtyard by Marriott Bangkok.
Dear 22zhangq, Thank you for taking the time to review us in such details in Tripadvisor of your recent stay at the Courtyard by Marriott Bangkok. It is wonderful to know that you enjoyed your overall stay with us with our facilities and thank you for you highlighting the service excellence delivered by our team members especially Khun GiGi and Khun Oil, your compliments for the service will be shared to both of them as a way of celebrating the great guest experiences we delivered. We are also very glad to hear that you enjoyed the hotel location at Ratchaprasong area the convenient location to the BTS Skytrain, Central World shopping center and the famous Erawan Shrine. We hope that you will consider staying with us again in the future with us whenever your travels bring you back to Bangkok. Best regards, Sukit Techa-am-phaiphan Director of Operations
Dear Wendy K,
Yes, you heard correct. The executive lounge at the Courtyard Bangkok is permanently closed since 2020. As a select brand, having executive lounge is not a brand requirement and hence we have opted out having a lounge. For our Platinum elite members and above we provide welcome gift with a choice of 500 bonus points or $10 F&B credit per day or buffet breakfast. Further our Platinum Elite members and above also may enjoy one beverage per person daily at the MoMo bar as an added benefit. Hope I am able to clarify your question.
Warmest regards,
Debdyuti Dasgupta
General Manager
