Setting Up a Wi-Fi Camera - The Basics

Port Forwarding with AT&T

If you need to setup Port Forwarding to view your camera from home, or other smart devices, our Port Forwarding How-To page will guide you through the steps for the modem you have.

All you need to do is

1. Choose your modem
2. Follow the prompts

Wi-Fi Camera Set-Up

AT&T cannot help setup your Wi-Fi Cameras but do not fear, most cameras are easy to install and do not require Port Forwarding. I recently set up my Wi-Fi Camera by connecting it to Wi-Fi and setting up the App it came with.

Heads Up: If the app is not working, uninstall and reinstall the app. Test on a different device. 

Port Forwarding Troubleshooting

If your camera is not working or you are not able to access certain sites, restart your router by pressing the red button for 5 seconds and try accessing your camera/ site again.

If you still are unable to view or set up your cameras, reboot the modem by pressing and holding the red reset button for 30 seconds and setup/ port forwarding again. Resetting will wipe all personalized settings. 

If you are still having trouble

• Check the companies site or forums for set up information
• Check out the instructions that come with your device
• Consider using an In-Home Expert

If you are new to the world of Port Forwarding or networking in general and having trouble, we recommend contacting an In-Home Expert.  Keep in mind, most cameras are easy to set up so following their instructions is recommended. 

ChrisZ, AT&T Community Specialist