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HOTEL STYLE
Residential Neighbourhood
Budget
Languages Spoken
English, Arabic
Property amenities
Wifi
Paid wifi
Breakfast available
Vending machine
Baggage storage
Non-smoking hotel
24-hour front desk
Self-serve laundry
Shared bathroom
Shared kitchen
Shared lounge / TV area
Room features
Kitchenette
Room types
Non-smoking rooms
Location
Abercorn 28-30 Bute Gardens Hammersmith, London W6 7DS England
Abercorn House
918 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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My partner and I stayed here four nights in early July, with immediate regrets in booking. The plus points are close to Hammersmith Underground, pubs, restaurants and shops, located on a quieter street off busy Hammersmith Road but that's about it. Our room was generally clean and equipped with a fridge, small freezer, bowls, plates and cutlery. There were a few kitchen facilities on the first floor but no pots or pans to cook with on the hobs. Separate shower rooms are passable but shared by both sexes. And now for the downsides... bad customer service at reception, dark and dour landings and corridors, noisy doors and no sound proofing between rooms, wifi has to be bought at crazy rates, we were asked to keep our door closed on Saturday evening by what we assume was a member of staff. We had it open to let some air in for a while and weren't making any noise but told rudely that this wasn't in the rules, give us a break!! Also only one key given for two people which isn't always convenient.
Abercorn House is a place to lay your head cheaply but not a place to experience friendliness, comfort or any feeling of relaxation on holiday. I came to appreciate Premier Inn a thousand times better after this experience.
Please avoid!!
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed with friends for two nights, we were able to leave luggage before checking in and after which was useful. The staff were fine and the rooms were clean. If you are going to be out and about most the day and night it is great place to stay as super cheap meaning you can spend more being out and about. We had a good experience as was expecting it to be like the other reviews this year which were poor.
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Date of stay: November 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Apart from an unfortunate night last night when some people didn't observe the quiet time and were running around the corridors at 2.30 am. I had a good stay. The place is very well kept there is a cross to cooking facilities including an oven and microwaveunfortunately no pans supplied and a kettle and toaster. Toilets were gender neutral and there were separate showers for male and female though only one had a shelf or anywhere to put your stuff while you showered I would definitely use this place again. My room also had a fridge so I could keep milk for my coffee and snacks.
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Date of stay: April 2023
Value
Location
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for less than a couple hours and had to seek alternative accomodation.
Would not recommend at all.
The place had a general unnerving feeling about it and didn’t feel safe. Compared to other hostels I’ve stayed in this is far less secure, and pretty much could be accessed by anyone with the only security being the door lock to the individual room. Therefore, anyone could access the bathrooms, halls and all levels of the building at ease. The place is small and does not feel clean. Our room was someone’s house as they have permanent residents that was not disclosed to us at all. This meant food in the rooms and all of the “communal” elements such as the cupboard etc. was fully occupied and it felt as if we were intruding on someone’s house. Again this created a very unsafe feeling for two young girls staying here and was highly uncomfortable.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Place was a total dump. I wouldnt put farm animals in it. I asked for a quiet room AWAY from lifts...so they put me right next to one. Theres no soundproofing, no carpets so you hear every little noise.
All the facilities are communal. Reception staff were nonchalont. Uninterested. They took all personal info without good reason. Place is totally grim.
The room was disgusting. Old cheap ass furniture, no carpet, dirt and grubby marks on the walls and flaking paint.
Showers and pipework were disgusting. Dirty. Like a rugby club bath house. I didnt use any of the facilities. There were communal kitchens and some crockery and room fridge provided. Obviously i used nothing.
Noisy. Impossible to sleep. Avoid at all costs. Only reason i stayed was because of the temporary bus service to LHR wbich i needed to catch at 0540 in the morning....
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Date of stay: December 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I never usually leave reviews but.. What can I say, portabello beach is stunning and I have never visited such a warm and caring guesthouse before now. From start to finish, Angela was personable and welcoming. Both Angela and William couldn't do enough for us. They accommodated our family, cooking food off the menu or our son. We will definitely be returning soon
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a twin with private bathroom, it was small but did the job. The room was clean enough, bedding and towels were clean. It was a bit worn. Staff were pleasant. The road was very quiet even though it's only a 5 minute walk from Hammersmith Tube & bus station and high street. We had a fridge in our room, it was old but functional. We didn't use the shared areas much but they seemed clean and functional. I wouldn't come here for a holiday but it was good enough for what we needed, a cheap overnight stay for work. We were able to leave luggage in the luggage room after check out which was helpful when we were leaving.
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Date of stay: June 2022
Value
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There were cockroaches in our room. Rooms weren’t great either, even without roaches you could find better ones for the same price. I would not recommend this place. I doubt they’ll fix the roach problem, as other older reviews say the same thing. I should have read more reviews before booking.
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Date of stay: October 2022Trip type: Travelled with friends
Room Tip:Don’r stay here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The worst place I ever stayed at! Abercorn House London is badly maintained, very loud and extremely filthy. Worst hygiene in bathroom. The toilets in Abercorn House London were constantly clogged. Poo in loo everywhere and dried urine stains on seat. The pictures below says it all. I also found that all the room (floor, ceiling, window sills, heater, table and curtains) had covered a thick layer of dust. Dirt stains on bed linen and stains on the walls that could easily be removed. I also noticed that a lot of long hairs were on the room floor and on the table. The bed was as hard as rock. There are no door knobs which makes it hard to close the doors without slamming so everyone pulls the door shut and it can be heard from all over. The walls were very thin, too. Towards the end of my stay I realised that some of my personal belonging were missing!! I brought it to the attention of the front desk. I left my contact details and the receptionist promised to look into it and get in touch. Throughout the next day, having heard nothing, I reached out to the reception desk again and asked for the duty manager. I was told there were no managers on site and the hotel claimed that they couldn't find my belongings. I was even told, I’m wrong and I’ve just „lost“ my stuff. After that, I contacted the Abercorn House London for several times, I still haven’t received any response. I’m very disappointed with the kind of „customer service“ and have never have seen such a disregard for a guest's concerns. So stay away from this horrible experience. This was an absolute hell hole!
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Received the worst customer service in my whole life, was disrespected, staff were rude and make customers feel unsafe. They took advantage of us and smirked watching us stand for 20 minutes whilst taking a personal phone call because they knew we needed somewhere to stay. Saw them shouting at kids. Please save money and book elsewhere. I wish I had listened to the previous reviews because found a much nicer booking same price in London.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the London area.
ALSO KNOWN AS
hammersmith rooms bute gardens hotel london
FORMERLY KNOWN AS
Abercorn House
LOCATION
United KingdomEnglandLondonHammersmith / Fulham
NUMBER OF ROOMS
30
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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