How to book a Miles & More upgrade | Miles & More
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Fly in the next highest travel class with award miles

Two happy women looking at their mobile devices – Fly one class higher with an upgrade award

It’s often the little things in life that make a big difference: being allowed to board before the other passengers, more comfortable seating, a drink to welcome you, increased free baggage allowances and much more. Would you like to enjoy the comfort of Business Class on your Economy flights? With our upgrade award, this is possible within Europe from as little as 10,000 miles. You can book an upgrade on flights from Europe to North America from Business Class to First Class from 50,000 miles.

Book an upgrade award online or at the check-in counter

You can book an upgrade award conveniently online with Lufthansa, Austrian Airlines, SWISS, Brussels Airlines, Discover Airlines and LOT Polish Airlines. 

Alternatively, you can book directly at the check-in counter. Please note that not all airlines offer immediate upgrades at the airport.

 

Here’s how it works online

1.

Click on “Book upgrade now”.

2.

Select a flight that can be upgraded under “My bookings”.1

3.

Click on “Upgrade”.

4.

Choose whether you wish to redeem miles or an eVoucher for your upgrade.

1

Upgrades are only available on flights with the airline partners specified. This must be a flight number from the operating airline.

Here’s how it works directly at the check-in counter

1.

Go to your airline’s check-in counter to check which upgrade is available for your flight.

2.

To do this, present your Miles & More service card and have your Miles & More PIN ready to hand.

3.

Book your upgrade, and choose whether you wish to redeem miles or an eVoucher for this.

If you cannot book an upgrade award with your preferred airline online, please contact your local Miles & More Service Team.

Changes affecting upgrade awards:

From 15 January 2024, the standard award amounts for the Middle Eastern region will apply to upgrade bookings (with award miles or eVouchers) made by Miles & More members resident in Algeria, Egypt, Israel, Jordan, Lebanon, Libya, Morocco, Syria or Tunisia whose journey begins or ends in their country of residence.

Good to know

You can redeem your award miles or an eVoucher for an upgrade.

We have prepared an overview of the mileage amounts required, as well as additional information in our upgrade award chart .

Please note that not all airlines offer immediate upgrades at the airport.

Upgrade terms and conditions for flights

Your upgrade options for flights within one region

Upgrade to Business Class3:

 

Regions
From Economy Class (B, Y)

From Economy Class

(other booking classes)

From Economy Class (K, L, T)2

Route within:

Europe*, North America, South America, Southeast Asia,  Central Asia, the Far East, the Middle East, Caucasia,

North & Central Africa

 

10,0004

 

15,000

 

20,000

       

* Upgrades for domestic flights within a European country are only possible on connecting flights in combination with upgrades on intercontinental flights and are already included in the miles for the upgrade of the intercontinental flight.

2

Only applies to flights operated by LH, LX, OS, SN and 4Y.

3

With SQ, upgrades from Economy Class to Business Class are only possible on flights with no Premium Economy.

4

Upgrades on routes within Europe, including from Economy Class (M) to Business Class, are possible on LH, LO, LX, OU, OS, 4Y, LG and SN, also with LG from Economy Class Y, K and Q. An upgrade from booking class B is not possible with LG.

 

The destinations available in the respective regions are determined by the Lufthansa and airline partners’ timetables applicable at the time of booking. 

Mileage amounts and connections shown here may not be covered by the currently applicable Lufthansa and airline partners’ timetables and may therefore be temporarily unavailable. An upgrade award in each case only applies to the route covered by one of the ticket’s flight coupons. The availability of awards may vary depending on the date, season and destination. Individual awards may not be available at certain times. Mileage amounts shown here may not represent the most favourable flight connection for you.

Your upgrade options for flights from Europe in Economy Class

Upgrade to Premium Economy Class5:

 

Flights from Europe to: From Economy Class (B, Y)

From Economy Class

(other booking classes)

From Economy Class (K, L, T)2

North America, Southern Africa and India

 

Central America & the Caribbean, South America

 

Middle East, Caucasia, 

North & Central Africa7

 

South-East Asia, Central Asia, 

Far East

 

New Zealand

20,000

 

25,000

 

 

20,000

 

 

30,000

 

 

/

30,000

 

30,000

 

 

20,000

 

 

35,000

 

 

/

45,000

 

45,000

 

 

30,000

 

 

50,000

 

 

/

       

Upgrade to Business Class3:

 

Flights from Europe to: From Economy Class (B, Y)

From Economy Class

(other booking classes)

From Economy Class (K, L, T)2

North America, Southern Africa and India

 

Central America & the Caribbean, South America

 

Middle East, Caucasia, 

North & Central Africa7

 

South-East Asia, Central Asia, 

Far East

 

New Zealand

35,000

 

40,000

 

 

30,000

 

 

50,000

 

 

60,000

50,0006

 

55,0006

 

35,0006

 

 

65,0006

 


75,000

70,000

 

75,000

 

 

45,000

 

 

85,000

 

 

/

       
2

Only applies to flights operated by LH, LX, OS, SN and 4Y.

3

With SQ, upgrades from Economy Class to Business Class are only possible on flights with no Premium Economy.

5

Only valid on flights operated by LH, LX, OS, SN and 4Y. You can view information about Premium Economy Class from LOT Polish AirlinesAll Nippon AirlinesSingapore Airlines and United Airlines by clicking on the links. 

6

Only valid on flights operated by LH, LX, OS, OU, 4Y, SN and UA. 

7

From 15.1.2024, the standard award amounts for the Middle Eastern region will apply to upgrade bookings (with award miles or eVouchers) made by Miles & More members resident in Algeria, Egypt, Israel, Jordan, Lebanon, Libya, Morocco, Syria or Tunisia whose journey begins or ends in their country of residence.

 

The destinations available in the respective regions are determined by the Lufthansa and airline partners’ timetables applicable at the time of booking. 

Mileage amounts and connections shown here may not be covered by the currently applicable Lufthansa and airline partners’ timetables and may therefore be temporarily unavailable. An upgrade award in each case only applies to the route covered by one of the ticket’s flight coupons. The availability of awards may vary depending on the date, season and destination. Individual awards may not be available at certain times. Mileage amounts shown here may not represent the most favourable flight connection for you.

Your upgrade options for flights from Europe in Premium Economy Class or Business Class

Upgrade to Business Class5:

 

Flights from Europe to: From Premium Economy Class (G)

From Premium Economy Class

(E)

From Premium Economy Class (N)

North America, Southern Africa and India

 

Central America & the Caribbean, South America

 

Middle East, Caucasia, 

North & Central Africa7

 

South-East Asia, Central Asia, 

Far East

 

New Zealand

20,000

 

25,000

 

 

20,000

 

 

30,000

 

 

/

30,000

 

30,000

 

 

20,000

 

 

35,000

 

 

/

45,000

 

45,000

 

 

30,000

 

 

50,000

 

 

/

       

Upgrade to First Class8:

 

Flights from Europe to: From Business Class
 

North America, Southern Africa and India

 

Central America & the Caribbean, South America

 

Middle East, Caucasia, 

North & Central Africa7

 

South-East Asia, Central Asia, 

Far East

 

New Zealand

50,000

 

55,000

 

 

35,000

 

 

65,000

 

 

75,000

 
     
5

Only valid on flights operated by LH, LX, OS, SN and 4Y. You can view information about Premium Economy Class from LOT Polish AirlinesAll Nippon AirlinesSingapore Airlines and United Airlines by clicking on the links. 

7

From 15.1.2024, the standard award amounts for the Middle Eastern region will apply to upgrade bookings (with award miles or eVouchers) made by Miles & More members resident in Algeria, Egypt, Israel, Jordan, Lebanon, Libya, Morocco, Syria or Tunisia whose journey begins or ends in their country of residence.

8

On LX and LH, upgrades from booking classes P and Z are possible for an additional 20,000 award miles.

 

The destinations available in the respective regions are determined by the Lufthansa and airline partners’ timetables applicable at the time of booking. 

Mileage amounts and connections shown here may not be covered by the currently applicable Lufthansa and airline partners’ timetables and may therefore be temporarily unavailable. An upgrade award in each case only applies to the route covered by one of the ticket’s flight coupons. The availability of awards may vary depending on the date, season and destination. Individual awards may not be available at certain times. Mileage amounts shown here may not represent the most favourable flight connection for you.

Your upgrade options for flights from different regions

Flights from
North America to:

From Economy Class (B, Y)

to Business Class3

From Economy Class

(other booking classes) to Business Class3

From Business Class to First Class

Hawaii

 

South-East Asia, Central Asia, 

Far East

 

Central America & the Caribbean

 

South America

 

Middle East, Caucasia,

North Africa, Central Africa

10,000

 

40,000

 

 

15,000

 

 

30,000

 

 

45,000

15,000

 

55,000

 

 

20,000

 

 

45,000

 

 

55,000

15,000

 

55,000

 

 

20,000

 

 

45,000

 

 

/

       
Flights from
Hawaii to:

From Economy Class (B, Y)

to Business Class3

From Economy Class

(other booking classes) to Business Class3

From Business Class to First Class

Australia, New Zealand and Oceania, 

Central Asia, Far East, South-East Asia

25,000 35,000

35,000

       
Flights from
Southern Africa to:

From Economy Class (B, Y)

to Business Class3

From Economy Class

(other booking classes) to Business Class3

From Business Class to First Class
South-East Asia
40,000 55,000

55,000

       
Flights from
India to:

From Economy Class (B, Y)

to Business Class3

From Economy Class

(other booking classes) to Business Class3

From Business Class to First Class

Middle East, Caucasia, North & 

Central Africa

 

North America

 

Australia

25,000

 

 

 

60,000

 

30,000

35,000

 

 

 

75,000

 

45,000

35,000

 

 

 

75,000

 

45,000

       
Flights from
Central Asia or the Far East to:

From Economy Class (B, Y)

to Business Class3

From Economy Class

(other booking classes) to Business Class3

From Business Class to First Class

Australia, New Zealand, Oceania, India

 

Middle East

 

South America

30,000

 

 

35,000

 

60,000

35,000

 

 

50,000

 

75,000

45,000

 

 

50,000

 

75,000

       
Flights from
South-East Asia to:

From Economy Class (B, Y)

to Business Class3

From Economy Class

(other booking classes) to Business Class3

From Business Class to First Class

Central Asia, Far East

 

Australia, New Zealand, Oceania

 

Middle East, Caucasia, North & 

Central Africa

 

India

30,000

 

30,000

 

 

35,000

 

 

 

25,000

45,000

 

45,000

 

 

50,000

 

 

 

35,000

45,000

 

45,000

 

 

50,000

 

 

 

35,000

       
3

With SQ, upgrades from Economy Class to Business Class are only possible on flights with no Premium Economy.

 

The destinations available in the respective regions are determined by the Lufthansa and airline partners’ timetables applicable at the time of booking. 

Mileage amounts and connections shown here may not be covered by the currently applicable Lufthansa and airline partners’ timetables and may therefore be temporarily unavailable. An upgrade award in each case only applies to the route covered by one of the ticket’s flight coupons. The availability of awards may vary depending on the date, season and destination. Individual awards may not be available at certain times. Mileage amounts shown here may not represent the most favourable flight connection for you.

Your upgrade options with eVouchers

Your upgrade options for flights within one region

 

Regions From Economy Class (other booking classes) From Economy Class (K, L, T)1
  To Business Class

Route within:

 

Europe,* North America, South America, Central Asia, Far East, Middle East, Caucasia, North Africa and Central Africa

1 eVoucher per segment

Your upgrade options for flights from Europe in Economy Class

 

Flights from Europe From Economy Class (other booking classes)

From Economy Class (K, L, T)1

From Economy Class (other booking classes) From Economy Class (K, L, T)1
To (vice versa) To Premium Economy Class To Business Class

North America, Southern Africa, India, Central America and the Caribbean, South America, Middle East, Caucasia, North Africa and Central Africa, South East Asia, Central Asia, Far East

1 eVoucher per segment 2 eVouchers per segment 2 eVouchers per segment 3 eVouchers per segment

Your upgrade options for flights from Europe in Premium Economy Class or Business Class

 

Flights from Europe From Premium Economy Class (other booking classes)

From Premium Economy Class, booking class N²

From Business Class
To (vice versa) To Business Class To First Class

North America, Southern Africa, India, Central America and the Caribbean, South America, Middle East, Caucasia, North Africa and Central Africa, South East Asia, Central Asia, Far East

1 eVoucher per segment

2 eVouchers per segment

2 eVouchers per segment

1

Only applies to flights operated by LH, LX, OS and SN

2

Only applies to flights operated by LH, LX, OS and SN

 

The information provided describes the situation as of November 2023

Your worldwide flight destinations with Miles & More

The assignment of flight destinations to individual regions applies both to Star Alliance flight awards and all other flight awards.

 

Country chart

         

Europe

 

 

 

 

 

 

 

North America

 

Hawaii

 

Central America & the Caribbean

 

 

 

South America

 

Middle East/

Caucasia/

North & Central Africa

 

 

 

Southern Africa

 

India

 

 

South-East Asia

 

Albania, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, (excl. Greenland), Estonia, Faroe Islands, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Montenegro, Netherlands, Norway, Poland, Portugal (excl. Azores, Madeira), Romania, Russia, Serbia, Slovakia, Slovenia, Spain, (incl. Balearic Islands, excl. Canary Islands), Sweden, Switzerland, Turkey, the UK and Ukraine

 

Canada, Greenland, USA (excl. Hawaii and Virgin Islands)

 

 

Hawaii

 

Antigua, Aruba, Bahamas, Barbados, Belize, Bermuda, Cayman Islands, Costa Rica, Cuba, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala City, Haiti, Honduras, Jamaica, Martinique, Mexico, Netherlands Antilles, Nicaragua, Panama City, Puerto Rico, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Trinidad and Tobago, Turks and Caicos Islands, Virgin Islands

 

Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, French Guiana, Paraguay, Peru, Surinam, Uruguay, Venezuela

 

Algeria, Armenia, Azerbaijan, Azores, Bahrain, Benin, Burkina Faso, Burundi, Cameroon, Canary Islands, Cape Verde Islands, Chad, Congo-Brazzaville, Congo-Kinshasa N’Djili, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Georgia, Ghana, Guinea, Guinea-Bissau, Iran, Iraq, Israel, Ivory Coast, Jordan, Kenya, Kuwait, Lebanon, Liberia, Libya, Madeira, Mali, Morocco, Niger, Nigeria, Oman, Qatar, Rwanda, São Tomé and Príncipe, Saudi Arabia, Senegal, Sierra Leone, Somalia, South Sudan, Sudan, Syria, Tanzania, Togo, Tunisia, Uganda, United Arab Emirates, Yemen

 

Angola, Botswana, Eswatini (Swaziland), Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Seychelles, South Africa, Zambia, Zimbabwe

 

Afghanistan, Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan, Sri Lanka

 

 

Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar (Burma), Palau, Philippines, Singapore, Thailand and Vietnam

 

 

Central Asia

 

Far East

 

 

Australia, New Zealand, Oceania

 

Kazakhstan, Kyrgyzstan, Mongolia, Tajikistan, Turkmenistan, Uzbekistan

 

 

China (Hong Kong, Macau and Taiwan), Japan, South Korea

 

 

Australia (incl. Tasmania), Cook Islands, Fiji, Guam, Mariana Islands, New Caledonia, 

New Zealand, Norfolk Islands, Papua New Guinea, Samoa, Tahiti (incl. French Polynesia), Tonga and Vanuatu