Blackberry Playbook won't connect to Windows 10 64bit laptop - Microsoft Community

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Blackberry Playbook won't connect to Windows 10 64bit laptop

No Longer Connects:

I occasionally use an old Playbook for backup, but today I find my laptop refuses to connect due to

a security issue that Windows flags up (Playbook using a dated security protocol or something long those lines) :( .

It used to work OK, even without use of Blackberry's Desktop Manager, but Fall update seems to have bricked.

Pop up says contact vendor to obtain new s/ware for the Playbook;

RIM no longer support the Playbook; is there any way I can restore some form of connectivity?

Answer
Answer

Hi,

This issue occurs in Windows 10 Fall Creators Update, the Server Message Block version 1 (SMBv1) network protocol is no longer installed by default. It was superseded by SMBv2 and later protocols starting in 2007. Microsoft publicly deprecated the SMBv1 protocol in 2014.

To resolve this issue, check instructions provided on this article, How to detect, enable and disable SMBv1, SMBv2, and SMBv3 in Windows and Windows Server.

Update us with the outcome.

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Question Info

Last updated May 25, 2024 Views 13,221 Applies to: