Dear hary_zhu, Thank you for sharing your stay experience with us. I would like to profusely apologize for what had happened during your recent visit. Your feedback is taken very seriously. I am sorry that the bathroom sink was half blocked and for the sound of running water. I have shared the detail with the team to carry out the necessary improvements. Your comments mean a lot to us and helps us strive to further improve. I thank you for bringing these matters to our attention. Thank you again for staying with us and I am truly sorry for what happened. Kind regards. Edward Edward Kollmer General Manager
Hi Josphinepink87, Thank you for choosing our resort to celebrate your birthday and great to know you had an enjoyable time. Your kind review will be shared with our team. We look forward to your return in the future. Kind regards. Phil Smith General Manager
Hi Jasminechee102, Thank you for sharing your positive feedback about our resort, team and service. I am glad you like the breakfast, location and had an excellent time. Your kind review means a lot to us all and it helps us strive to continuously deliver excellent service. We look forward to your return for another stay with us. Kind regards. Suken Sukendran Kulasekaran Director of Rooms
Hi jingyifantw, Thank you for sharing this and compliments about our team, resort and service. I am delighted you enjoyed the welcome drink during your check in and like our location near to the beach and night market. Great to know the team looked after you during your stay at the resort. Your comments mean a lot to us all. It really helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. We hope for your return. Kind regards. Suken Sukendran Kulasekaran Director of Rooms
Hi wkyz, Thank you for sharing this and compliments about our team, resort and service. I am delighted to hear of your fantastic moments and the hospitality from the team. It is a pleasure that our location, room and its cleanliness, the breakfast and facilities meet your expectations. This will be conveyed to the team. Your comments mean a lot to us all. It really helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. We look forward to your return. Kind regards. Ed Edward Kollmer General Manager
Yes adults can go on the slides. But be careful and keep your arms up and wrapped around your stomach otherwise your elbows will hit the end of the slide. Also there is an area where they have water shoots and falling water buckets etc. good fun.
