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WE ARE NOT AFFILIATED WITH THE UNITED STATES POSTAL SERVICE - ALL MODERATORS ARE HERE OF THEIR OWN VOLITION FOR UNPAID FORUM MODERATION. IF NEEDED, OFFICIALS MAY SEND MODMAIL WITH QUESTIONS. This is an unofficial forum for USPS employees, customers, and anyone else to discuss the USPS and USPS related topics. WE ARE NOT USPS CUSTOMER SERVICE - CUSTOMER SUPPORT QUESTIONS ARE NOT ALLOWED - please seek assistance from the US Postal Service for all package inquiries. General questions are welcomed.


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USPS mail from Russia?

Customer Help

Can anyone confirm if USPS is still accepting mail from Russia? Many private mail carriers (Fedex, UPS, etc) have discontinued shipping to Russia because of the war with Ukraine but I haven’t been able to find information about mail shipped from Russia to the US. I ask because I am expecting a package that was mailed before the invasion began and I now have no idea if it will be transferred to USPS. Current tracking as of Feb 27 says, “MOSKVA PCI-21, RUSSIAN FEDERATION” with no updates since then. Anyone have clarity on USPS handling mail from Russia? Thank you for the help.

Update: I updated in a comment but realized some folks might not see that. I received a notification that my package was finally in the US and on its way to me. This took just shy of 2 months. So hang in there if you’re still waiting. Might take a long time but apparently mail is still moving into the US from Russia as of end of April (I received my package on April 22.

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https://about.usps.com/newsroom/service-alerts/international/welcome.htm is where it's updated, but I'd certainly believe that any deliveries would be seriously impacted.

u/brainseeds avatar

Yes, this is where I’ve been keeping an eye out but no information about Russia posted as of yet which is why I’m still unsure what to expect. Thank you.

I think there's still the pathway through Poland into Russia (Kalingrad) and Aeroflot transports it into the rest of Russia.. Which would be the same way out of Russia. So figure anything currently in transit will be at least 4 weeks longer, and add 3+ weeks for anything new shipped.

u/brainseeds avatar

Wow. Makes sense. Ok, thanks very much for the info

I see that Russia is now on the 'it can't go there' list. Guess the UPU finally gave up.

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u/brainseeds avatar

Updating so others can have some info about how this has progressed. I just got a notification that my package is in the US and moving. This took just shy of 2 months. So hang in there if you’re still waiting. Might take a long time but apparently mail is still moving into the US from Russia.

u/Tsaddiq avatar
Edited

Thanks for the updates, I ordered something thats being processed through the Russian Federation from Ebay. Ebay estimated about a 3wk to one month delivery, but now they’re estimating 4-5 weeks. We’ll see… this post gives me confidence that they have some sort of system at least and that it should be good.

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u/sabrina9424 avatar

PLEASE keep this post updated.

I, too, have been keeping up with all creative forms of searching for the same info, and as of March 3rd, the USPS has only kept Ukraine on their suspension list in light of recent events. I don't want to assume that this is a result of bad timing and that Russia is on the suspend list, but it does not yet show, considering that Ukraine was on the suspend list for the first time on the 24th of February, being less than 24 hours since the invasion. It has been over 24 hours since FedEx and UPS have made their decisions, and even UPS distinguishes Ukraine mail being halted in both direction (to and from) and Russian mail only suspended to the country, not from it. Keeping fingers crossed that our mail comes through!

According to https://about.usps.com/newsroom/service-alerts/international/welcome.htm the latest news as of today is:

Russia 3-11-22

Temporary Service Disruption The Postal Service™ has temporarily suspended international mail acceptance to Russia due to unavailable transportation as a result of widespread cancellations and restrictions into the area.

3-8-22

Global Express Guarantee (GXG®) Service Suspension The Postal Service™ has temporarily suspended international mail acceptance of Global Express Guarantee (GXG) to Russia.

I have a package coming from Russia to the USA, my latest package status is:

Your item has been processed through a facility in MOSKVA PCI-21, RUSSIAN FEDERATION at 11:22 pm on February 10, 2022.

I am wondering if I will ever receive this :( I did order this item prior to the invasion.

u/brainseeds avatar

I’m in the same situation. Waiting for a package FROM Russia ordered pre-invasion. Last update was Feb 27. All of the notices I’ve seen have been about interruption and suspension of mail TO Russia but none speak directly to mail FROM Russia. I’m not sure if that’s to mean we should just assume the same or if mail is able to still be received from Russia somehow.

If you go to https://t.17track.net/ru#nums= and put the shipping ID after the = sign you might get more detail. Here's what mine says if I go there:


Пункт Отправления - Синхронизация времени: 2022-03-11 10:48:06 (GMT-08:00) 2022-02-27 04:19 Russian Federation, RUMOWG, Processing of international mail, Forwarded to the carrier

2022-02-27 01:19 Russian Federation, Processing of international mail, Forwarded to the carrier

2022-02-10 23:22 Russian Federation, MR LC Vnukovo Cex-1 MMPO 102976, Export of international mail

2022-02-10 23:15 Russian Federation, MR LC Vnukovo 102975, Processing, Departure from inward office of exchange

2022-02-10 01:06 Russian Federation, MR LC Vnukovo Cex-2 MMPO 102972, Customs clearance, Released by custom house

2022-02-10 01:06 Russian Federation, MR LC Vnukovo Cex-2 MMPO 102972, Handed over to customs

2022-02-10 01:02 Russian Federation, MR LC Vnukovo Cex-2 MMPO 102972, Processing, Arrival at transit office of exchange

2022-02-09 15:55 Russian Federation, MR LC Vnukovo 102975, Processing, Arrival at inward office of exchange

2022-02-09 10:59 Russian Federation, Domodedovo AOPP 102320, Processing, Departure from inward office of exchange

2022-02-08 22:31 Russian Federation, Domodedovo AOPP 102320, Processing, Arrival at inward office of exchange

2022-02-08 16:00 Russian Federation, Ekaterinburg AOPP 620970, Processing, Departure from inward office of exchange

2022-02-08 10:59 Russian Federation, Ekaterinburg AOPP 620970, Processing, Arrival at inward office of exchange

2022-02-08 10:07 Russian Federation, Ekaterinburg MSC 620960, Processing, Departure from inward office of exchange

2022-02-07 23:18 Russian Federation, Ekaterinburg MSC COSP 620965, Processing, Sorting

2022-02-07 22:15 Russian Federation, Ekaterinburg MSC 620960, Processing, Arrival at inward office of exchange

2022-02-07 18:22 Russian Federation, Ekaterinburg 130 620130, Processing, Departed from origin facility

2022-02-07 17:05 Russian Federation, Ekaterinburg 130 620130, Acceptance, Simplified prefilled

2022-02-07 14:09 Russian Federation, Ekaterinburg 130 620130, Identifier assignment


However this doesn't really tell me much else... shrug. Pretty frustrating.

u/brainseeds avatar

Yea, I have all the detailed tracking. Just stops on the 27th. No updates after that.

Ugh, yeah, that's the exact same time mine stops updating. Shame...the thing I ordered is custom made by a guy in Russia and there's nowhere else I can get this thing. Too bad :(

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u/sabrina9424 avatar

https://t.17track.net/ru#nums=

THANK YOU so much for that amazingly thorough website!

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u/sabrina9424 avatar

Hello all,

Take a look. Below I'm pasting the latest activity for one of my parcels (1 of the 3 that I'll cover, so far). This specific tracking got "stuck" in the third to last step before it reaches the USPS distribution center, so you're also welcome to use the phrasing as a reference as to how far your own parcel is coming along to being released out of Russia. That third to last step took place on the 28th of Feb., and it was odd that for two full weeks it would not be "Released from Russia" (a phrase that needs to appear on your tracking twice to indicate the finality of your parcel's stay in Russia, after which it should hopefully continue further transit out of the country). Well, thank God (after prayers, I won't lie), but this parcel FINALLY moved yesterday, so all is not lost (again, ALTHOUGH it being stuck in basically what was the last step of just putting my parcel on the plane/truck out of Russia was odd, not to mention against the background of the 2 other parcels I initially talked about that already left Russia's premises, though were mailed later). All hope is not lost!

14 Mar 2022
Released from Russia
RUMOWG, Russia
RUSSIAN POST

14 Mar 2022
Released from Russia
RUSSIAN POST

28 Feb 2022
Prepared for shipment from Russia
Moscow, 102902
28 Feb 2022
Departed from local distribution center
Moscow, 102900

28 Feb 2022
Processed Through Facility. Your item has been processed through a facility in MOSKVA PI-30, RUSSIAN FEDERATION at 4:03 am on February 28, 2022.
MOSKVA PI-30, RUSSIAN FEDERATION
USPS

26 Feb 2022
Released by custom house and handed over to delivery
Moscow, 102901

The above activity for the parcel discussed is not exhaustive or inclusive of the beginning activity. This is, again, just to show everyone how it looks from being stuck on the 28th to being released from Russia, two entire weeks later - as well as to show what to look for as an idea to when your own parcel will be released, dependent on the step that your last activity shows.

u/brainseeds avatar

Thank you for this update! Is the Feb 26 notation the first one for this package? If not, what was the “Acceptance” date or first notation on your tracking?

u/sabrina9424 avatar

You're welcome!

As mentioned, no, the activity there is not exhaustive in that it does not include the beginning activity. The acceptance date was the 24th of February. As you can imagine, this added to the stress of the two week wait because the package move so quick, over those 4 days, and then stopped RIGHT at the last step for two weeks.

u/brainseeds avatar

Thanks for clarifying that. Hopefully mine is just behind yours. My acceptance date is the 24th. We’ll see if it starts moving again soon. Thanks again for sharing your details.

u/sabrina9424 avatar
Edited

You're so very welcome:) I hope it starts moving soon for you!

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u/sabrina9424 avatar

As promised, I am including the 2nd of 3 parcels I discussed earlier. This one landed in the US two days ago.

14 Mar 2022
Departed USPS Regional Facility. Your item departed our USPS facility in JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER on March 14, 2022 at 8:57 am. The item is currently in transit to the destination.
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
USPS

14 Mar 2022
Arrived at USPS Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER
USPS

13 Mar 2022
Прошло регистрацию в Соединенных Штатах Америки
Соединенные Штаты Америки
RUSSIAN POST

13 Mar 2022
Processed Through Facility
ISC NEW YORK NY(USPS)
USPS

13 Mar 2022
Начата обработка в Соединенных Штатах Америки
Соединенные Штаты Америки
RUSSIAN POST

08 Mar 2022
Released from Russia
RUMOWN, Russia
RUSSIAN POST

08 Mar 2022
Released from Russia
RUSSIAN POST

01 Mar 2022
Prepared for shipment from Russia
Sharapovo, 102976

u/brainseeds avatar

Thank you for this as well!

u/sabrina9424 avatar

You're so welcome!

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u/KhalessiB31 avatar

I've been waiting on a package from Russia since Feb 24th as well and on Feb 26th it came up saying released from Russia 2x then hasn't updated since then until yesterday it came up saying released from Russia again so hopefully I'll have some good luck and it will update one of these days saying it has made it to the US. I was about to open up a dispute thinking it was returned to sender or something seeing as mail to Russia is halted. I'm so glad someone can show that mail is still coming through from Russia to the US! Thank you so much 😊

u/sabrina9424 avatar

Exactly the point behind the post. I was almost not wanting to do the post for the reason that I am THAT short on time, always (blessing & curse) - but the thought was with me throughout the entire day basically, which was how my post can relieve some of the same tension and stress that I've experienced, waiting for these long awaited packages.

There's a minor story behind this, if you're in for a read:) I spent about two weeks producing a few orders of some family artifacts, which took immense effort - hours of research, communication with the help of a key by key Russian keyboard (provided that I speak the language fluently but don't possess the instrument to freely type it out, having an English-keyboard laptop), which by itself was quite taxing - I always had to do so quickly, to ensure I could respond while I had the seller online, and the translation is so inaccurate at times that I had to do this by myself. Then came the transfer of funds and figuring out the formula that would allow the seller to obtain the end total without the fees deducing the amount, AND without overpaying so much that I could've chosen something more and didn't. Comparing different sites, qualities, materials, prices, and other particulars gave me a daunting couple of weeks (and as everyone, I work, study, and otherwise have a pretty saturated life that makes free time a true luxury for me). It has gotten to a point where I was questioning why I didn't just spread out this "project" over a longer duration and space out the tasks, instead rushing everything. Little did I know, the rushing part was God-sent, provided the war that would change everything. There was a parcel that was sent from Ukraine the day of the war, and I don't even know if the seller is alive to thank them and let them know that MIRACULOUSLY, it came through. So of course, given that I paid for everything from my Russian vendors, it was definitely an anxiety booster to realize everyday these packages were at great risk of not leaving the country. I completely understand how important everyone's parcels are and how unexpected the circumstances came upon everyone awaiting the last of what was sent, so I was happy and praising the good Lord that He oversaw everything I so longed and worried for, and it was a pleasure to share that with people like yourself to provide you the hope and probability that everything will be okay:)

u/KhalessiB31 avatar

So it's been another 2 weeks since it said my package departed Russia again and no updates since. Feb 26th it said departed waypoint, then didn't update till March 14th said departed waypoint.. Now it's been 2 weeks and absolutely nothing new on the tracking. I wonder if it will ever show up in the US or if I'll forever be in mail limbo at this point lol

u/sabrina9424 avatar

Same story - here is a package that was stuck in the last stage - prior to departing from Russia - for over two weeks. And as the links below depict, you should be able to see that, while the USPS link reflects the February 28th date (of the almost last stage), the second link below updates that on the 14th, it actually and FINALLY left the country itself. So per the departing differences, as you can see - you are not at all alone. My case is the same.

Regarding the two weeks - forget about the parcel until at least May...then start whatever goes before the act of being worried. I have another parcel that was going from three months, well before the war began (from November to late January). And it came, thank God! Given the current circumstances, I would reserve a lot of patience. Keep in mind, the key here is that we don't know how the parcels are actually going to get to the US from Russia. It used to be through a direct route of airline, but now, as far as I understand, the parcels will undergo a longer approach (some say through Georgia, some through China, but these are rumors, nonetheless). What we have confirmed, thus far, is that the parcels can't go to Russia from the USA, so it is safe to say that, while unconfirmed, parcels will have difficulty going from Russia to the USA provided that the country sanctioned airlines that used to have access. With that said, I am optimistic that the routes won't be terribly extended, as the price for shipping was already paid (ancticipating prior costs), so extending the routes through other countries extensively may involve much more monetarily than the paid shipping could accommodate. This reality can provide for a much more optimal route that'll get us our parcels sooner than later.

https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=3&text28777=&tLabels=cl039947444ru%2C%2C&tABt=false

https://parcelsapp.com/en/tracking/CL039947444RU

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u/No-Bluebird-1291 avatar

So relieved to read this! I also am waiting for a package from Russia, sent 2/27/22. It usually DOES take the seller a longer than normal to get it out, but my husband says I can forget about getting it. Outside time it was supposed to be here is today. Nada. Also have a package from Ukraine still not here. Thanks for the reassurance. It's easy to feel picked on, isn't it?

u/KhalessiB31 avatar

If it helps any I did finally receive my package from russia.It did take about 2 months to arrive but it showed up. Hopefully your mail will show up soon as well.

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u/PatientSignificant36 avatar

Hi, do you know which postal company was that? I need to get document sent over to Russia...

I am having a similar issue right now. I have not been successful getting information or insight from USPS. I don't even mind the delay necessarily; I just wish anyone I spoke to at USPS could provide insight into whether a 1.5-month delay at customs is unusual right now (no updates since April 1st).

Russian Post tracking (via parcelsapp.com):

01 Apr 2022 07:02 Начата обработка в Соединенных Штатах Америки Соединенные Штаты Америки (Processing started in the United States of America. USA)

14 Feb 2022 16:19 Released from Russia RUMOWS, Россия

14 Feb 2022 13:19 Released from Russia , Россия

11 Feb 2022 12:08 Prepared for shipment from Russia Санкт-Петербург, 190978

10 Feb 2022 15:10 Выпущено таможней и передано в доставку Санкт-Петербург, 190978 (Released by customs and handed over for delivery St. Petersburg)

10 Feb 2022 15:09 Handed over to the customs Санкт-Петербург, 190978

09 Feb 2022 09:57 Arrived at the customs of Russia Санкт-Петербург, 190978

09 Feb 2022 07:47 Arrived at the local distribution center Санкт-Петербург, 190975

09 Feb 2022 05:24 Departed from local distribution center Санкт-Петербург, 190970

09 Feb 2022 05:22 Arrived at the local distribution center Санкт-Петербург, 190970

08 Feb 2022 20:24 Departed from local distribution center Санкт-Петербург, 200960

08 Feb 2022 17:41 Sorting complete Санкт-Петербург, 197022

08 Feb 2022 10:17 Sorting Санкт-Петербург, 200983

08 Feb 2022 08:57 Arrived at the local distribution center Санкт-Петербург, 200960

07 Feb 2022 18:46 Arrived at the Post office Санкт-Петербург, 197022

04 Feb 2022 18:17 Tracking number assigned Санкт-Петербург, 199226

USPS tracking literally just says:

Your item was accepted at 7:46 pm on February 7, 2022 in RUSSIAN FEDERATION.

lol k

u/brainseeds avatar

I updated in a comment a little while ago but looks like it’s getting buried so I’ve dropped an update in the original post as well. My package took about 2 months to arrive so as long as there have been no changes I’d assume you’re still inside of the known timeframe.

Thanks! Yeah, based on what I can glean on reddit etc., this seems within the 'normal' protracted time frame for packages from Russia right now.... I'll have to wait it out.

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u/Blackjudgment avatar

So I order a custom made doll from Russia, but last I checked it said it was released from Russia back in Mid April and has not updated since. The merchant shipped it around late March. Last she told me was the fact that it would take a bit because of everything being shut down in Russia because of the war and the sanctions being placed. Hoping I still get the doll, but I did open up a case just in case something did happen where I don’t receive it. Fingers crossed I still receive it but it’s been over 2 months already, so I am nervous.

u/CorruptedHart avatar

I am in the same situation with a few packages not being updated since Mid April, unsure what the current shipping times are, or even if they are still operating to US service.

u/SevenQuarterz avatar

Dealing with the same thing here:( I ordered a costume in Feb. Last update is: 14.04.2022 11:21:15 20 day Sent from Russia RUMOWO Russia

I've basically given up hope. If anyone's luck turns around, let me know.

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