IndiGo Reviews and Flights - Tripadvisor
airline-logo
IndiGo
Headquarters: Tower C Global Business Park, Mehrauli-Gurgaon Road, Gurugram (Gurgaon) India 122 002
Overview
3.59,375 reviews
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Full view
About IndiGo
Headquarters: Tower C Global Business Park, Mehrauli-Gurgaon Road, Gurugram (Gurgaon) India 122 002

Airline Summary

The largest airline in India, low-cost carrier IndiGo Airlines (6E) flies to more than 35 destinations within India, as well as five international destinations in Nepal, Oman, Singapore, Thailand and the United Arab Emirates. The airline, which was founded in 2006, has primary hubs at Delhi's Indira Gandhi International Airport (DEL) and Andhra Pradesh's Visakhapatnam International Airport (VTZ). Secondary hubs are located at Mumbai's Chhatrapati Shivaji International Airport (BOM) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet is configured with only Economy Class seating.
Read more
9375Reviews
1897Photos
100Tips
Traveller rating
  • 2,566
  • 3,024
  • 1,291
  • 536
  • 1,958
Route
  • More
Cabin
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
avatar-image
Seaside16064682759 wrote a review 10 Jun
2 contributions
Bengaluru - Kannur
Domestic
Terrible experience, they offloaded our bag without our knowledge due to the aircraft needing to balance the weight and not informed on any platform, on arrival we had to wait for all the luggage to arrive and only when we checked with the baggage counter as to why our bag was missing were we informed of the above, no apologies rendered and now still waiting on our bag to arrive!Poor attitude by ground staff!Would not recommmend at all!
Read more
Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Ben B wrote a review 10 Jun
1 contribution
Doha - Mumbai
International
Lost my suitcase containing £6000 worth of possessions. I was Lied to throughout. Had two suitcases delivered to me that weren’t mine. Ruined my holiday. I had no clothes,no medication, no phones nothing. It took 13 days to get my suitcase back to me by then my vacation was coming to an end. Compensation offered was £30 in VOUCHERS (still awaiting to receive them 8 months on). Disgusting service. Awful. DO NOT GO NEAR THIS COMPANY.
Read more
Date of travel: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Coastal29112154830 wrote a review 10 Jun
1 contribution
Coimbatore - Mumbai
Domestic
Worst service …can’t even provide hot water when there is no turbulence due to indigo policy. Also have flight attendants who don’t even smile.😏
Read more
Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Tour20636004786 wrote a review 9 Jun
1 contribution
Bengaluru - Chandigarh
Domestic
worst experince. they are the worst staff with worst attitude. i arrived very early but had to wait so much. they didn't let me take my hand luggage. so they asked it to be weighted and when it was obviously extra for the hand over luggage, they charged me extra for my hand luggage weight, that they didn't let me carry. But then i am a female student and i had to wait and go to talk to managers about the issue, but they warned me that if i don't pay up , i'll miss my flight and have to book another. i still waited for them because i thought it was unfair, but till last minute no one helped me. i had to pay extra. when i arrived at my destination, i didn't get my luggage, they asked me to come back to airport to receive my luggage in the evening, but i got a call stating they'll send next day. what is wrong with indigo seriously. So much inconvenince in a single day. i literally started crying inside the airport.
Read more
Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Roving14638960543 wrote a review 8 Jun
1 contribution
Bengaluru - Vijayawada
Domestic
Irresponsible and no value for money and not considering international flights and not allowing passenger to enter 1hr before also,considering as emergency
Read more
Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Previous
123456
Album Categories
All photosAll Traveller Photos
avatar-image
avatar-image
avatar-image
avatar-image
avatar-image
PreviousNext
123456
avatar-image
Ben B wrote a tip 10 Jun
"RUN … STAY AWAY "
avatar-image
Tour20636004786 wrote a tip 9 Jun
"Please don't take indigo if you want your travel to be convenient."
avatar-image
FarAway44377515071 wrote a tip 8 Jun
"If it’s a busy airport. Take whatever they are claiming with a grain of salt. Extremely bad at management. "
avatar-image
Beech House Mum wrote a tip 5 Jun
"Website poor. Allow time to purchase extra baggage. Be firm at checkin - no scale is 100% accurate - they will do best to bill you more!!"
avatar-image
syed s wrote a tip 3 Jun
"Never chose indigo "
PreviousNext
123456
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register IndiGo

Search flights

Round TripOne-wayMulti-city
Depart
Wed, 26/06
Return
Wed, 03/07
Travellers
1, Economy