About BSNL SaaS
BSNL offers feature rich SaaS solutions that can be integrated with your existing platforms or can be used stand alone. These solutions offer BI enabled call management system, Lead management system, CRM solution, Bulk SMS platform, conferencing solution and Bulk OBD solutions. These solutions can be integrated with your existing telephony setup as well. All the solutions offered are cloud based so as a customer you will not be required to acquire any hardware. All the data will be stored on BSNL cloud and will be completely secure.
Call Management Solution
Business Intelligence enabled call management solution that offers smart call routing with customized IVR flows and detailed call analytics on its web panel available for both admin and agents. BSNL’s call management solutions offers features like, call recording, Live call tracking, sticky agents, easy integrations and much more.
Lead Management solution
Collect, filter & distribute leads from various sources with BSNL’s Lead management solution. No lead will go unattended and growth in business is guaranteed. Verify leads before they get distributed or set automatic lead distribution to your agents
Conferencing Solution
BSNL offers Internet free tele conferencing solutions which enable easy conferencing for your team discussions no matter where they are. We offer both in-dial and out-dial Tele-Conferencing solutions which are pin secured and come with a highly controlled web panel to manage attendees.
Push & Pull messaging solutions
BSNL offers messaging solution which help enterprises reach out to bulk audiences by sending them bulk messages or by providing automated responses by integrating SMS solutions with digital platforms. We offer both push and pull messages which suit all your messaging needs.
Dialer Solution
With dialer solution you can reach to huge audience with a pre recorded voice message for promoting or informing about your products, services etc. It is a easy to use web application which provides various Out Bound Dialing solutions such as Transactional OBD's, Promotional OBD's, OBD's with input from user or Direct Call Transfer OBD's.
