We pre-booked tickets online and were a few minutes early for our time slot, but the staff were happy to let us on following security checks. The views were stunning, and the weather was kind enough to let us see for miles. This is well worth the experience.

The queue was extremely long, but as my sons have a nimbus card we were allowed to use the accessibility line which really helped. The staff members we met were all friendly, helpful and polite. I do think they put too many people into a pod, (but can understand why) as wasn't able to move freely round as everyone was crowded in the same area and my children couldn't always see out. However it was a good experience and they enjoyed going so high up.

We didn't have to queue for too long as pre-booked. Staff were kind and helpful. It was busy but ok. The view from the eye is pretty amazing and this is one of those must do attractions in the United Kingdom. I find the price pretty good for what it is.

Ist time on the eye, fast queuing system, around 10 people in capsule, Air con, plenty of room. Around 20 mins trip, great views of London. Recommended if you haven't done it.

Well worth doing when the weather cooperates. We were there on a beautiful sunny Sunday afternoon and had a great view. It was very crowded, but they did a pretty good job of organizing the lines. As others have mentioned, the time on your ticket is the time you are "allowed" to get in line. Because it was so crowded, they were sending different time groups to separate roped off areas to queue. Ultimately that worked well. I was a little jealous of the fast track people, and it may be worth it if you're solo or maybe a couple., but it gets very expensive for a family. I think they say they put 25 people in each pod, but we had 30. It looked like the fast track groups had under 20. Even with 30 people we were able to easily move around the pod and get all of the photos we wanted. We were there on an extremely hot day, and I was concerned that inside the pod would feel like an oven despite the claims of air conditioning. Happy to say that wasn't the case. If you stand on either side of the pod you can be in the direct AC flow, but even at the ends it was cool enough. Within my group, we had one person who is afraid of heights and another who suffers from motion sickness. I'm happy to say neither had any problems on the London Eye. The wheel moves so slowly that motion wasn't a problem (the pods don't move freely), and no problem with the height.

My family, including two teenage daughters, did this on our first day in London and loved it. Great views over the city. An opportunity to see lots of the familiar landmarks and a nice pace too. Wasn’t sure if I should splash out on this but it was well worth it. Recommended.

Easy access, very nice experience, beautiful views.. we had a very good time, reached before time with pre booked tickets. Could access from the faster line and were allowed to enter before time which saved us a lot of time. The pace was good and the sights were spectacular. Number of people per pod was also optimum.

Expensive but good view of the city. It moves so slowly you can’t tell you are moving. We did it on the first day of our trip and it gave a nice view of the city. I think slightly overpriced for a 25-30 min ride.

We found the London Eye to be a very worthwhile endeavor during our stay in London. From above, the views are stunning, it gives you a better idea for the lay of the land, and it moves slow enough; which makes it not at all scary. My only criticism is... I wish less people were in each pod that goes round. Other than that, great views!!

It was my first time on the London Eye and the views were amazing. I opted for the Fast Track ticket but in mid-September the regular queues seemed manageable. Each car on the London Eye allow you to walk around and see different views with bench seating in the middle. The entire ride was probably around 30 minutes or so.