Pros: Great hotel with clean, spacious, nicely furnished rooms, a HUGE comfy bed and fluffy pillows and nice shower. Chaise longue was a nice touch. Wifi was good. Breakfast was fine and had enough Western options (bacon, eggs, sausages, yoghurt, cereals and toast) and was on till 10:30. Check-in and out was smooth. Good location for border crossing, that underground mall and Lianhua Pedestrian Street. Easy to get taxis and busses. Lots of restaurants and shopping in walking distance.
Cons: we had a non-smoking room and the room itself smelled of a nice air freshener. However, the bathroom filled with stale smoke air every time you turned on the extractor fan during the first day and a half. Doors are not very sound proof, so if housekeeping or your next room neighbours decide to have a chat in the hall, you will most likely be woken up. Light switches are touch pads that glare bright blue at night. Reception spoke good enough English for check-in but that was it. We tried to find out which bus to take to go to the Fisher Girl Statue (we also had the name in Chinese) and if there was a bus to the airport, but we only got blank stares. Granted, bus info is not really part of their job but it would have been helpful.
The Pros definitely outweighed the Cons, and I would definitely stay here again.