Tripsta! - Air Travel Forum - Tripadvisor

Tripsta!

Exeter, United...
Level Contributor
2 posts
96 reviews
33 helpful votes
Tripsta!

Stay away from Tripsta! I have had a terrible experience with tripsta having booked return flights from Paris to Mexico with them. I have written five emails now and received no replies. I have called twice the second time the phone line dropped after 30 mins on the phone and they didnt make any attempt to get in touch with me knowing full well I have issues with my flights. terrible customer service and an archaic way of managing your booking!

Metz, France
4 posts
131. Re: Tripsta!

Hi, I advice you to contact RPTA in Paris which I changed today the date of my flight through this company, I was also in your situation have trouble with tripsta

Harrisburg...
1 post
132. Re: Tripsta!

Stay away from Tripsta! Currently I am facing big issue. I need to cacel my booking but Tripsta's Phone not working and everytime I am emailing them, received standard automated response. I called Airline but they are not able to cancel ticket and told me that I must contact Tripsta for cancellation. Can someone advise how to do next step????

Salisbury, United...
Level Contributor
17,984 posts
141 reviews
95 helpful votes
133. Re: Tripsta!

If you read just a small part of this posting you’ll find all the answers. Why are you asking a question that others have asked and it’s been answered?

UK
Level Contributor
6,216 posts
14 reviews
12 helpful votes
134. Re: Tripsta!

"Stay away from Tripsta"

That's pretty easy seeing as they are out business. I'm sure all the people that would have used them will be sucked in by some other shonky outfit which we will read about on here in due course.

United Kingdom
Level Contributor
11,630 posts
191 reviews
186 helpful votes
135. Re: Tripsta!

Reading all these posts from posters saying that they can't get in touch with Tripsta (since Tripsta went bust), I can see how they came to do business with an outfit like Tripsta.

They simply don't read anything.

Salisbury, United...
Level Contributor
17,984 posts
141 reviews
95 helpful votes
136. Re: Tripsta!

You’ve hit the nail on the head PPC. They can’t be bothered to read anything, oh so lazy they want others to do their work for them.

Wales, United...
Destination Expert
for Bargain Travel, Cruises, Swansea, Cardiff, Carmarthenshire, Neath, Port Talbot
Level Contributor
120,336 posts
440 reviews
365 helpful votes
137. Re: Tripsta!

I'm sure that there are a minority who just can't read anything more than a few words long and don't understand proper sentences. I blame Twitter.

Vancouver, Canada
Destination Expert
for London
Level Contributor
71,439 posts
11 reviews
89 helpful votes
138. Re: Tripsta!

'I need to cacel my booking but Tripsta's Phone not working <snip> I called Airline but they are not able to cancel ticket and told me that I must contact Tripsta for cancellation.'

Although we may never hear from pram0d55 again, the cancellation of his flight may be the least of his worries. Since Tripsta hadn't paid their bills (to the airlines) for who knows how long, there may be no ticket to cancel.

In that case, if Tripsta had placed a charge on his credit card which was processed but there is no ticket then he could contact his card provider to see what could be done about disputing the charge. If Tripsta had made a booking and paid for it then it was very likely a nonrefundable ticket and the chance of any refund there will be microscopic.

PPC's post 135 is probably fairly accurate for a number of people who complain about third party ticket floggers. Too many people have the attention span of a mayfly....

United Kingdom
Destination Expert
for Holiday Travel
Level Contributor
8,892 posts
212 reviews
91 helpful votes
139. Re: Tripsta!

Perhaps we should take bets on how long before someone adds to this thread warning others not to use Tripsta and how they can’t get a refund on their non-refundable ticket and that no one at Tripsta is answering the phone.

140. Re: Tripsta!

Hi, how do I get money back for an unused ticket 0162554020616?

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