Loews Royal Pacific Resort
6300 Hollywood Way At Universal Orlando Resort, Orlando, FL 32819-7614
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4.5
#16 of 52 resorts in OrlandoLocation
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Get swept away to a South Seas escape filled with tropical wonders, exotic food and carefree fun. Enter this tranquil South Seas retreat, leave the rest of the world behind and unwind with all the benefits of staying in Universal Orlando. Skip the regular lines with free^ Universal Express Unlimited ride access at participating attractions in Universal Studios and Islands of Adventure and breeze into one of the Universal parks an hour earlier than other guests with Early Park Admission*. Plus, it’s a quick hop from Universal’s hotels to the parks with free water taxis or shuttles. ^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice. *Requires theme park admission. Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Entertainment staff
Children Activities (Kid / Family Friendly)
Parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Special diet menus
Poolside bar
Table tennis
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Refrigerator
Flatscreen TV
On-demand films
Iron
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family Resort
Lagoon View
Languages Spoken
English, Spanish
Location
6300 Hollywood Way At Universal Orlando Resort, Orlando, FL 32819-7614
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 78 out of 100
78
Orlando Intl Airport
16.7 km•
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Orlando Sanford International Airport
41.8 km•
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Car Hire
93 Restaurants
within 1 kilometer
16,567Reviews1,075Q+A100Room tips
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Detailed Reviews
We arrived this evening and I'm already annoyed, frustrated, and upset. The lady that's supposed to help people access and print there tickets for the parks couldn't be bothered to provide ANY assistance whatsoever--she was so busy 'helping' some lady make DINNER reservations, go over (in great detail) seating charts, entertainment, etc., when there were not 1, but (wait for it...) FOUR staff members at the concierge desk with absolutely no one to help. This activities desk lady could have easily directed her over there where dinner reservations are typically made... (She could see I was struggling but offered no assistance.) Then at dinner they were playing music in the restaurant which we enjoyed listening to while we were waiting to be seated. And shortly after our food arrived, the basketball game came blaring over all of the speakers in the restaurant. When we asked to have the music back on, The manager came over and informed me that a couple of tables requested to hear the game. (I then stated my preference--no game--to which she indicated the need to cater to the guest that wanted to hear the game... REALLY?!! The ENTIRE RESTAURANT has to listen to tennis shoes screeching, buzzers blaring and whistles bowing while they dine because some XXX is missing the game?! Yeah, her priorities are (not) in order! The hotel is pretty and our room overlooks the pool. Let's hope it only gets better.
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Date of stay: February 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry B, General Manager at Loews Royal Pacific Resort
Responded 26 Feb 2016
Aloha upstateNYmomof2, Thank you for your feedback about your experiences at Loews Royal Pacific Resort at Universal Orlando. We apologize for the difficulties you experienced on your day of arrival, but we would love to hear about the remainder of your stay if you have a moment. Please don't hesitate to respond here on TripAdvisor or reach out to us directly at RoyalPacificCustomerService@LoewsHotels.com. Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
wanderlustfamily17 wrote a review Feb 2016
Washington DC, District of Columbia191 contributions68 helpful votesThe hotel and hotel grounds are beautiful. The theme is consistent, and everything is clean. Check in, check out, and valet service was fast. We left our bags with the luggage service on our last day while we enjoyed the parks and the person helping us there was very friendly. Our room was clean, but the bathroom was a bit small. No big deal for our quick stay. The two queen beds also felt smaller than a typical queen sized bed. Again, no big deal for our quick stay. But if we were staying longer, for our family of four, I would either need to save up for a room that offered bigger/more bed configurations/room for a rollaway, or stay elsewhere. It was very nice to have the express passes for Universal and Islands of Adventure. The water taxi over to City Walk was also awesome.
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Date of stay: February 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry B, General Manager at Loews Royal Pacific Resort
Responded 25 Feb 2016
Aloha wanderlustfamily17! Thank you for taking the time to review the Loews Royal Pacific Resort on TripAdvisor! We’d like to thank you for your descriptive, and informative, review about our resort and Universal Orlando. We’re happy you were able to take advantage of the amenities and benefits the Loews Royal Pacific offers its guests. We appreciate your positive mentions of our luggage services, valet team, water taxi, and unlimited express passes! We’re glad you chose to stay with us here in the Islands and we look forward to your return! Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is our kids FAVORITE hotel!
Aside from the atmosphere, comfy beds close proximity and FREE UNLIMTED FAST PASS...our dog is even welcomed here!?! This is a pet friendly hotel.
They have a cute private area designated for dogs.
You would NEVER know this is a pet friendly hotel because it does NOT look or smell at all like one.
Is it pricey...yeah. It is the least expensive of the 3 onsite hotels (most of the time.) A regular garden room Ranges between $350-$450 a night.
Think about it...4 people in a room with unlimited fast passes from the day you arrive to the day you depart...
For a 1 night room rental you get 4 unlimited fast passes good at both parks for 2 days. (value of that can range between $60-$150 per person per day = $480-$1200 for 2 days)
So technically you can look at it like paying for the fast passes and getting a hotel night for free or at a cheap rate.
You also get discounts on merchandise thru both parks and they will deliver it to your room.
It also has great food choices. Make reservations for the restaurants. They fill up fast!
The pool area and gym are lovely too. (Extra cost for gym per day)
Expect to pay for self parking and valet.
The staff has always been super polite and helpful.
Aside from the atmosphere, comfy beds close proximity and FREE UNLIMTED FAST PASS...our dog is even welcomed here!?! This is a pet friendly hotel.
They have a cute private area designated for dogs.
You would NEVER know this is a pet friendly hotel because it does NOT look or smell at all like one.
Is it pricey...yeah. It is the least expensive of the 3 onsite hotels (most of the time.) A regular garden room Ranges between $350-$450 a night.
Think about it...4 people in a room with unlimited fast passes from the day you arrive to the day you depart...
For a 1 night room rental you get 4 unlimited fast passes good at both parks for 2 days. (value of that can range between $60-$150 per person per day = $480-$1200 for 2 days)
So technically you can look at it like paying for the fast passes and getting a hotel night for free or at a cheap rate.
You also get discounts on merchandise thru both parks and they will deliver it to your room.
It also has great food choices. Make reservations for the restaurants. They fill up fast!
The pool area and gym are lovely too. (Extra cost for gym per day)
Expect to pay for self parking and valet.
The staff has always been super polite and helpful.
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Date of stay: November 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry B, General Manager at Loews Royal Pacific Resort
Responded 25 Feb 2016
Aloha monimerinolopez! Thank you for rating us FIVE out of FIVE on TripAdvisor! Your comments mean a lot to us especially since we place a high emphasis on our amenities and accommodations of the resort. We are so thrilled you chose to bring your furry friend along on your vacation so that we could pamper the entire family! We look forward to serving you on your next adventure to the Universal Orlando Resort! Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We've stayed at the Hard Rock and Portofino Bay at Universal Studios Orlando but the Royal Pacific wins for best resort for my family.
Portofino Bay is fabulous to look at when you pull up in the boat from the park and the rooms are generally larger than the other park resorts. The problem with Portofino Bay is the rooms are dirty, the general condition is run down and it is the farthest from the park.
We like Hard Rock but being that our families age varies from mid 50s to pre-teen it didn't have the family first atmosphere we were looking for.
Royal Pacific has nice rooms that are very clean, privacy (for now at least), wonderful restaurants ( especially Emiril's Tchoup Chop) and is accessible by walking or riding the boats.
The bathrooms were small in our suite but we loved the service and the feel of the resort. I highly recommend it.
Portofino Bay is fabulous to look at when you pull up in the boat from the park and the rooms are generally larger than the other park resorts. The problem with Portofino Bay is the rooms are dirty, the general condition is run down and it is the farthest from the park.
We like Hard Rock but being that our families age varies from mid 50s to pre-teen it didn't have the family first atmosphere we were looking for.
Royal Pacific has nice rooms that are very clean, privacy (for now at least), wonderful restaurants ( especially Emiril's Tchoup Chop) and is accessible by walking or riding the boats.
The bathrooms were small in our suite but we loved the service and the feel of the resort. I highly recommend it.
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Date of stay: February 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry B, General Manager at Loews Royal Pacific Resort
Responded 24 Feb 2016
Aloha Chip C! Thank you for your 5 out of 5 review of the Loews Royal Pacific Resort! We work hard to develop what we call an “Aloha Spirit”. The Royal Pacific Resort strives for an inviting and warm atmosphere while at the same time never compromising on our quality of service. Thank you for your kind words about our resort and we hope to welcome you back to the Islands soon! Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for the express pass. The express pass is almost necessary to ride more than 3 rides a day. There are a few rides where express pass is not accepted. These lines were long. Even w/ express pass be prepared to still wait for the roller coasters. A lot of the rides are simulators. We found out one of kids do not like these, causing motion sickness.
Be ware how much you bring into the park. A lot of rides require you to put everything into a locker before riding. The lockers are free but locker areas are small and many people bumping into each other yuck!
This Hotel stay was very nice although the rooms were a little small for the 2 queen beds. it probably seemed small being a family of 5 and needing a roll away bed. The hotel provided the roll away bed free of charge. We used the water taxi to go to and from Universal. We ordered pizza at night and had it delivered to hotel lobby. The next morning we order room service breakfast. You certainly can split one breakfast meal. The coffee was on point !
Thanks Universal for helping make family memories!
Be ware how much you bring into the park. A lot of rides require you to put everything into a locker before riding. The lockers are free but locker areas are small and many people bumping into each other yuck!
This Hotel stay was very nice although the rooms were a little small for the 2 queen beds. it probably seemed small being a family of 5 and needing a roll away bed. The hotel provided the roll away bed free of charge. We used the water taxi to go to and from Universal. We ordered pizza at night and had it delivered to hotel lobby. The next morning we order room service breakfast. You certainly can split one breakfast meal. The coffee was on point !
Thanks Universal for helping make family memories!
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Review collected in partnership with Loews Hotels and Resorts
Date of stay: February 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry B, General Manager at Loews Royal Pacific Resort
Responded 24 Feb 2016
Aloha familyvacationfor24! Thank you for 5 star review! It sounds like your family vacation was a success! Thank you for taking the time to review our resort. The expresses passes and short walk to the parks are certainly advantages not to be overlooked. We hope to see you and your family again soon! Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hello we have just returned from a week at this hotel .we booked a lake view which we got but we where on the 7th floor so unless you stood right up to the window you couldn't see it .The rooms are spacious beds are comfy .Didn't rate the house keeping had to ask for towels as room hadn't been cleaned on a few days ,also inside of windows and mirrors had hand prints all over them from day we arrived .
Don't know if it was our nationality but everyone else was greeted when they arrived and received a garland but we where not .Staff on concierge very good very polite at all times .Not. Good choice of food for breakfast unless you like pastries .Beach area very untidy not like a Caribbean beach it is supposed to be like .Pool area nice plenty of swimming area .Don't think we would stay here again .my partner and son stayed at hard rock last year and got to say they are very very different would go to hard rock .If you stay here and are going out needing a taxi you are better using normal taxis we found a 10 dollar difference between black cars at hotel and normal taxi .Lovely walk from hotel to universal .
Don't know if it was our nationality but everyone else was greeted when they arrived and received a garland but we where not .Staff on concierge very good very polite at all times .Not. Good choice of food for breakfast unless you like pastries .Beach area very untidy not like a Caribbean beach it is supposed to be like .Pool area nice plenty of swimming area .Don't think we would stay here again .my partner and son stayed at hard rock last year and got to say they are very very different would go to hard rock .If you stay here and are going out needing a taxi you are better using normal taxis we found a 10 dollar difference between black cars at hotel and normal taxi .Lovely walk from hotel to universal .
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Date of stay: February 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry B, General Manager at Loews Royal Pacific Resort
Responded 23 Feb 2016
Aloha Jayne G, Thank you for your review here on TripAdvisor. It is great to hear that you did indeed receive the room that you booked and that you have found them very spacious with very comfy beds! Please accept our sincere apologies in regards to Housekeeping and not getting a lei upon arrival, and any inconsistencies that you have experienced at the Concierge and the beach area. Our hope is that you return to the Islands soon so that you will be able to relax explore and flourish. Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The advantages are clear, access to universal parks, priority tickets included and water shuttle.
The public areas are spacious and well appointed, lovely pool areas and pleasant restaurant.
The rooms are however sub standard for the price. Basic and for garden view, this can also mean highway view.
But you are there for the parks. Ticks the boxes for that.
The public areas are spacious and well appointed, lovely pool areas and pleasant restaurant.
The rooms are however sub standard for the price. Basic and for garden view, this can also mean highway view.
But you are there for the parks. Ticks the boxes for that.
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Date of stay: February 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry B, General Manager at Loews Royal Pacific Resort
Responded 23 Feb 2016
Aloha LondonMadmax, Thank you for the GREAT 4 out of 5 star review!! We are very glad that you were able to enjoy the easy, and early, access to the parks, express passes, and the super cool water shuttle! We apologize for any inconveniences that you may have encountered in regards to our newly renovated rooms, there have been many well received upgrades to our resort rooms. We look forward to your return to the islands very soon! Mahalo!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I typically stay away from hotels in the triple digits ($100+), but I loved Royal Pacific. From the moment you walk across a grinder bridge into the lobby, you're greeted with a beautiful atrium. It's a great place to sit and read in the morning while you wake up.
We stayed here for Rock the Universe (although we ended up going to Night of Joy because they had a better lineup), and although we didn't go, it was well worth it. Staff was extremely friendly and helpful.
The only miss was the room service operator. I tried to order 2 different drinks off of there menu, both of which she said they didn't have. If they're out it's one thing, but after I asked for the second one, she told me that they didn't carry either drink...well that's funny because it's on your in room collateral...
Either she had a new copy (and the room attendants didn't swap out the old one we had) or she wasn't looking at one; either way, it was the only negative to an otherwise flawless stay.
After staying at all of the Universal Hotels (for value for your money) I'd rank them:
1) Cabana Bay
2) Royal Pacific
3) Portofino
4) Hard Rock
...although you can't go wrong with ANY of them!
We stayed here for Rock the Universe (although we ended up going to Night of Joy because they had a better lineup), and although we didn't go, it was well worth it. Staff was extremely friendly and helpful.
The only miss was the room service operator. I tried to order 2 different drinks off of there menu, both of which she said they didn't have. If they're out it's one thing, but after I asked for the second one, she told me that they didn't carry either drink...well that's funny because it's on your in room collateral...
Either she had a new copy (and the room attendants didn't swap out the old one we had) or she wasn't looking at one; either way, it was the only negative to an otherwise flawless stay.
After staying at all of the Universal Hotels (for value for your money) I'd rank them:
1) Cabana Bay
2) Royal Pacific
3) Portofino
4) Hard Rock
...although you can't go wrong with ANY of them!
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Date of stay: September 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry B, General Manager at Loews Royal Pacific Resort
Responded 23 Feb 2016
Aloha Blake E, Thank you for your PERFECT 5 out of 5 review here in TripAdvisor! We are happy to hear that you enjoyed our refreshing Atrium area in the lobby! Please accept our sincere apologies for any inconsistencies that you may have encountered in regards to the food ordering experience. The proper departments will be notified to ensure consistency throughout our resort. Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We arrived with only Harry Potter World on our minds...then we arrived at our hotel room our older son started having severe pain. We called down to the front desk and they gave us our medical options. Given how he was looking, we opted for transport to the closest hospital. We got seen immediately at Dr. Phillips Emergency Department and after the physician there determined what we were dealing with and got us out the door, the hotel arranged for a driver to come and take us to a 24 hour pharmacy and then back to the hotel. He was feeling much better the following morning. We were able to enjoy the parks and the hotels for the remainder of our stay feeling confident we had done the right thing for our son. When we got our bill I was surprised to see the hotel arranged and comp'd all of this transport back and forth (which I know was pricey as we waited with the driver for almost an hour w/the driver at the pharmacy). We were so grateful!
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Review collected in partnership with Loews Hotels and Resorts
Date of stay: February 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry B, General Manager at Loews Royal Pacific Resort
Responded 22 Feb 2016
Aloha hollyb698, Your outstanding review on TripAdvisor is much appreciated! We are so pleased to hear that your received medical attention after seeing that your son was in severe pain—however, it seems like that didn’t stop you from enjoying yourself here in the Islands!! It is so great to hear that he was feeling better the next morning and your family was able to enjoy the trip TOGETHER! We look forward to hosting your next visit to Universal Orlando and the Loews Royal Pacific Resort. Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for a week for a recent work convention and would have to say the hotel was convenient for work purposes but I don't think I would bring the family here.
Pro's- Polite staff. Good location-quick boat trip to CityWalk/Theme park area. Bed was comfortable and shower was outstanding. Resort was clean.
Cons- AC did not work well. Heard several complaints from co-workers that their room would not cool despite AC being set at 65. Walls were a little thin so we heard everyone that got up and moving around before we did. Makes sleeping in a little difficult. No vending for quick snacks/drinks. Had to go down to bar to get a 12 Oz coke that cost me 5 bucks. Food selection is mostly South Pacific/Asian meals outside of Jakes....which has a small menu and was always crowded.
Overall as I said.....I would be ok with staying here for work again but I'd rather try the Portofino or Hard Rock but if I was coming on vacation I probably would make other arrangements!
Pro's- Polite staff. Good location-quick boat trip to CityWalk/Theme park area. Bed was comfortable and shower was outstanding. Resort was clean.
Cons- AC did not work well. Heard several complaints from co-workers that their room would not cool despite AC being set at 65. Walls were a little thin so we heard everyone that got up and moving around before we did. Makes sleeping in a little difficult. No vending for quick snacks/drinks. Had to go down to bar to get a 12 Oz coke that cost me 5 bucks. Food selection is mostly South Pacific/Asian meals outside of Jakes....which has a small menu and was always crowded.
Overall as I said.....I would be ok with staying here for work again but I'd rather try the Portofino or Hard Rock but if I was coming on vacation I probably would make other arrangements!
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Date of stay: February 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Larry B, General Manager at Loews Royal Pacific Resort
Responded 18 Feb 2016
Aloha SMLTC18! Thank you for taking the time to review our resort on TripAdvisor. We appreciate your candid feedback about your recent experience. This helps us to better understand how we can improve our services moving forward. Please know that it is always our goal to remain one step ahead of our guests' needs and ensure that comfort is met and we apologize if we missed the mark. Whether you are traveling with business or family, we hope that you'll give us another chance to serve you on your next visit to the Orlando area. Mahalo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
₹40,671 - ₹68,064 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
loews royal pacific resort at universal orlando hotel orlando, loews royal pacific hotel, royal pacific resort orlando, universal royal pacific hotel, royal pacific hotel orlando, universals royal pacific resort
LOCATION
United StatesFloridaCentral FloridaOrlandoFlorida Center
NUMBER OF ROOMS
1,000
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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