Frequently Asked Questions

At the top of this screen, you should see a button to: "Create a Notice" or "Create an Obituary." When you click, you will start the process to create an obituary.

You will first be prompted to select a notice type. If you are creating an obituary, you will then be prompted to:

  • Enter obituary details.
  • Select an obituary package.
  • Review your print proof.
  • Select the date you want the obituary to be published.
  • Pay for your order.

For more detailed instructions, you can download our guide.

Costs vary depending on a number of factors, including the package you choose, the length of the obituary, and the number of days you want the obituary to be published.

As you edit your print proof as you create an obituary, you can see the price adjustments in real time.

Create an obituary

Once you have placed an obituary order, you can "sign in" at the top right of this screen. Signing in will take you to your account page.

When you sign in with the email address used to place the obituary order, you can edit the obituary.

You can edit an online obituary under "Online Obituaries", using our Manage function. For a print order, you can edit under "Print Notices", but only if the print deadline has not passed.

For more detailed instructions, you can download our guide.

All guestbook contributions are moderated before being posted.

We review all guestbook contributions to make sure they are not inappropriate, insulting or spam advertising.

Every guestbook contribution is reviewed by at least two people before it is approved. This process can take up to 3 days, though it is more often a few hours

If your guestbook contribution is still not showing after a delay of 3 days, please contact us.

Please contact us to remove your guestbook comment. We can also help you post another one. Just use the contact form below.

Our online archives do not go back indefinitely. For older obituaries that you cannot find online, especially those from before 2000, you may need to contact an archivist or the appropriate local library.

A unique tribute which provides global benefits like no other memorial gift. For further information, please check here

Need help?

Having trouble placing a notice, accessing your account or with anything else on our site? Want to contact us for advertising opportunities? Fill out the contact form below and our team will be in touch within 2 business days.