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Blackberry CURVE 8350I - NEXTEL Manual
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Blackberry CURVE 8350I - NEXTEL Manual

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®
TM
BlackBerry
Curve
8350i Smartphone
© 2008 Sprint. Sprint and the NEXTEL name and logo are trademarks of Sprint. Other marks are
the property of their respective owners.
10/19/08

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  • Page 1 ® BlackBerry Curve 8350i Smartphone © 2008 Sprint. Sprint and the NEXTEL name and logo are trademarks of Sprint. Other marks are the property of their respective owners. 10/19/08...

  • Page 2: Table Of Contents

    Getting Started With Your BlackBerry 8350i ....... . . i...
  • Page 3 BlackBerry 8350i Basics and Shortcuts ........41...
  • Page 4 Frequently Asked Questions ..........52 BlackBerry Internet Service – Frequently Asked Questions ......57 Where Can I Find More Information? .

  • Page 5: Getting Started With Your Blackberry 8350I

    Basics Guide ® BlackBerry device. Whether you are a first-time BlackBerry device user or you are already familiar with BlackBerry device technology, this guide is designed to make getting started as easy as possible. Get introduced to your BlackBerry device in Getting to Know Your BlackBerry 8350i page 1.

  • Page 7: Getting To Know Your Blackberry 8350I

    Getting to Know Your BlackBerry 8350i The BlackBerry Curve 8350i Smartphone Getting to Know Your BlackBerry 8350i...

  • Page 8: Navigating With Your Blackberry 8350I

    Internet Service email options. Click to visit Web pages, browse for download items, and set browser options. Browser Your BlackBerry device might have more than one browser. Click to view the messages list, compose new messages, and set Messages options for email messages.
  • Page 9 BlackBerry device. Help * Camera and Video Camera are not available in all BlackBerry Curve 8350i Smartphones. ** Use of the video capture feature requires proper insertion of a microSD card (see page 35).

  • Page 10: Setting Up Your Blackberry 8350I

    Setting Up Your BlackBerry 8350i Set-Up Checklist Setting up your BlackBerry device is easy. Follow these steps to get started: Insert the SIM Card and Battery (page 5). Charge the Battery (page 7). Turn Your BlackBerry 8350i On (page 8).

  • Page 11: Insert The Sim Card And Battery

    Your SIM card is a small rectangular plastic card that stores important information about your wireless service. Your SIM card might already be inserted in your BlackBerry device. For more information about your SIM card, see “About the SIM Card” on page 39.
  • Page 12 SIM card into the SIM card slot until it stops. Do not touch the metal contacts on the SIM card. Insert the battery so that the connectors on the battery align with the connectors on your BlackBerry device. Setting Up Your BlackBerry 8350i...

  • Page 13: Charge The Battery

    Replace the battery cover. If the battery is charged, your BlackBerry device should turn on. If the BlackBerry device does not turn on, charge the battery. For more information on purchasing RIM approved batteries and accessories, please see “Where can I buy accessories for my BlackBerry device?” on page 55.

  • Page 14: Turn Your Blackberry 8350I On

    Complete the Setup Wizard Your BlackBerry device features a setup wizard which is designed to help you learn about typing, change options to personalize your BlackBerry device, and set up one or more supported email addresses. The setup wizard takes approximately ten minutes to complete.
  • Page 15 Next Follow the onscreen instructions to complete the setup wizard. Note For more information about selecting and setting up your email options, please see “Setting Up Email on Your BlackBerry 8350i” on page 13. Setting Up Your BlackBerry 8350i...

  • Page 16: Connect To The Nextel National Network

    SIM card must be installed, and you must be in a Nextel National Network service area. For more information about wireless coverage indicators, please see the chart on page 46. If your BlackBerry device or service is not active, please call Nextel Customer Service at from any other phone for assistance.

  • Page 17: Set Up Your Voicemail

    The voicemail system is designed to transfer all unanswered calls to your BlackBerry device to your voicemail, whether your BlackBerry device’s phone is in use or turned off. You should set up your voicemail and personal greeting as soon as your BlackBerry device is activated.

  • Page 18: Set Up A Wi-Fi Connection

    Set Up a Wi-Fi Connection Your BlackBerry device allows you to access services (for example, email service or Web browsing) over an available Wi-Fi network. ® Note If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server, your organization may prevent you from connecting to a Wi-Fi network.

  • Page 19: Setting Up Email On Your Blackberry 8350I

    The following options will be available: BlackBerry Internet Service Option Use this option to create a new email address for your BlackBerry device or to associate your BlackBerry device with one or more (up to 10) existing email addresses. This option is most common for individual users.

  • Page 20: Blackberry Desktop Redirector Option

    To set up for email, you must create a login ID and password. The first time that you log in, you can add a supported email address, create a BlackBerry email address, or do both. Add an email address if you have an existing, supported email account (up to 10) that you want to access from your BlackBerry device.

  • Page 21: Using The Blackberry Enterprise Server Option

    Using the BlackBerry Enterprise Server Option If your system administrator has provided you with an Enterprise Activation password, you can set up your supported email account directly from your BlackBerry device. To use Enterprise Activation from your BlackBerry device: In the setup wizard, on the email setup screen, select the...

  • Page 22: Using The Blackberry Desktop Redirector Option

    Using the BlackBerry Desktop Redirector Option If you do not have access to a BlackBerry Enterprise Server and you want to associate your BlackBerry device with a corporate Microsoft Outlook (Workgroup Installation) email account, ® you can install the BlackBerry Desktop Redirector software on your computer to associate your BlackBerry device with that email account.

  • Page 23: Using Your Blackberry 8350I

    Now that you have your BlackBerry device set up and ready to use, you can start taking advantage of all the features of your BlackBerry device. This section outlines many of the basic features of your BlackBerry device. For complete details, click...

  • Page 24: Direct Connect And Group Connect

    Location Settings (page 36) Using Bluetooth With Your BlackBerry 8350i (page 37) Installing the BlackBerry Desktop Software (page 38) About the SIM Card (page 39) Finding Help With Other Features (page 40) Direct Connect and Group Connect Making a Direct Connect Call On the Home screen or on the phone screen, do one of the following: Use the keyboard to enter a Direct Connect number.
  • Page 25 Answering a Direct Connect or Group Connect Call When you receive a Direct Connect or Group Connect call, your BlackBerry device emits a tone or vibrates, after which you may hear the voice of your caller. (In consideration of privacy, many callers will initiate the call and await a reply before speaking.)

  • Page 26: Sending A Call Alert

    Direct Connect call log.) To reply, highlight the Call Alert and press and hold the DC button. You can also reply to Call Alerts by sending a return Call Alert. From the Call Alert, press > Alert [name]. Using Your BlackBerry 8350i...

  • Page 27: Making And Answering Phone Calls

    END/Power Using the Included Headset For best results when making phone calls and listening to media files, use the stereo headset included in your BlackBerry device package. In-Call Options During an active call, press to display a menu of available in-call options, which may...

  • Page 28: Using The Speakerphone

    Edit and press the key ( ) or click the trackball. Enter Click and then click to display the forwarding number Forward All Calls Do Not Forward options. Click a number, press , and click Save Using Your BlackBerry 8350i...
  • Page 29 From the Call Forwarding screen, click Forward Unanswered Calls and then select a number for If Busy , If No Reply , and If Not Reachable . By default, these numbers are set to the voicemail access number (area code + prefix + 6245). Using Your BlackBerry 8350i...

  • Page 30: Making Emergency Calls

    Making Emergency Calls You should be able to make emergency calls even if your BlackBerry device is locked, your account is restricted, or if no SIM card is inserted, provided you are within range of a compatible wireless network. To make an emergency call:...

  • Page 31: Voicemail

    For information about setting up voicemail on your BlackBerry device, see “Set Up Your Voicemail” on page 11 for details. New Voicemail Message Alerts When you receive a new voice message, your BlackBerry device alerts you and prompts you to call your voicemail. Retrieving Your Voicemail Messages You can review your messages directly from your BlackBerry device or from any other touch-tone phone.

  • Page 32: Entering Text

    Sending Email Messages You must set up a supported email account (up to 10) to use with your BlackBerry device before you can send and receive email messages. See “Setting Up Email on Your BlackBerry 8350i” on page 13 for more information.

  • Page 33: Sending Mms Messages

    Note If you have set up more than one supported email account on your BlackBerry device, you can select an account to send the message from. At the top of the message, in the Send Using field, press the Space key until the preferred email account appears.

  • Page 34: Sending Pin Messages

    Sending PIN Messages A personal identification number (PIN) uniquely identifies each BlackBerry device on the network. If you know the PIN of another BlackBerry device user, you can send a PIN message to that person. To find your PIN, click from the Home screen.
  • Page 35 Personal Information Management (PIM) address book. See the BlackBerry Desktop Manager Online Help for details. If you have contacts saved on your SIM card, you can copy them to your BlackBerry device’s contacts list. From the contacts list, press >...

  • Page 36: Calendar

    If the selected item is a recurring appointment, select Open the series to edit all occurrences or Open this occurrence to edit only the selected occurrence. Confirm or edit the information as needed. When you have finished, click the trackball and then click to save your changes. Save Using Your BlackBerry 8350i...

  • Page 37: Camera

    MMS, or Facebook. Click to rename and save the picture. Camera Status Indicators flash is turned on automatic flash mode flash is turned off slow shutter speed Note Cameras are not available in all BlackBerry Curve 8350i smartphones. Using Your BlackBerry 8350i...

  • Page 38: Video Camera

    Click and follow the onscreen instructions to send the video to an email address. Click to rename the video. Note Video cameras are not available in all BlackBerry Curve 8350i smartphones. Using Your BlackBerry 8350i...

  • Page 39: Going To Web Pages

    To insert a slash mark (/), press the Shift key + the Space key. The Go To dialog box tracks the Web addresses that you type. To go to a Web page on the list, click the Web address and then click OK . Setting a BlackBerry 8350i Password Click Options >...

  • Page 40: Locking And Unlocking The Blackberry 8350I

    Enter Note When the BlackBerry device is locked, you should be able to make an emergency call without dialing the emergency access number, provided you are within range of a compatible wireless network. Click Emergency Call . Click Yes .

  • Page 41: Inserting A Microsd Card

    Inserting a microSD Card You can use an optional microSD media card to extend the memory available on your BlackBerry device for storing your media files such as videos, ring tones, pictures, or songs. Note Your use of third-party products or services shall be governed by and subject to you agreeing to the terms of separate licenses, if any, for those products or services.

  • Page 42: Location Settings

    Insert the battery so that the metal contacts on the battery align with the metal contacts on your BlackBerry device and slide the battery cover back onto the device so that it clicks into place. (See “Insert the SIM Card and Battery” on page 5.)

  • Page 43: Using Bluetooth With Your Blackberry 8350I

    Using Bluetooth With Your BlackBerry 8350i Turning the Bluetooth Radio On or Off ® To turn the Bluetooth radio on or off: Click ), and then click the checkbox to turn Bluetooth Manage Connections Bluetooth on or off. (A checkmark indicates that Bluetooth is enabled; no checkmark indicates that Bluetooth is disabled.)

  • Page 44: Installing The Blackberry Desktop Software

    Outlook (Workgroup installation) email account that resides on a Microsoft Exchange Server version 5.5 or later. To install the BlackBerry Desktop Software, the following system requirements apply: ® Intel -compatible 486 or higher computer that is compliant with USB 1. 1 or later.

  • Page 45: About The Sim Card

    Your SIM (Subscriber Identity Module) card is a small card inserted into the SIM card holder within your BlackBerry device behind the battery area. If no SIM card came with your BlackBerry device, contact Nextel Customer Service at 1-800-639-6111. Most users will never need to remove or insert the SIM card.

  • Page 46: Finding Help With Other Features

    Additional Resources ® If you use the BlackBerry Internet Service, log in to your account using a desktop browser. (See “Installing the BlackBerry Desktop Software” on page 38 for more information.) On the menu bar, click Help to view the...

  • Page 47: Blackberry 8350I Basics And Shortcuts

    Press and hold and roll the Select multiple items trackball Press and hold and press the Switch between programs Escape key ( Press and hold the END/Power key Turn the BlackBerry device on or off BlackBerry 8350i Basics and Shortcuts...

  • Page 48: Typing And Editing

    Copy selected text Click the trackball and click Copy Cut selected text Click the trackball and click Cut Paste selected text Click the trackball and click Paste Cancel a selection Press the Escape key ( BlackBerry 8350i Basics and Shortcuts...

  • Page 49: Fields

    To view a menu, press . If there is more than one available action for the item, a short menu of available actions is displayed. To view more available actions for the selected item, press or click Full Menu BlackBerry 8350i Basics and Shortcuts...

  • Page 50: Status Indicators

    SMS text message Direct Connect call MMS message Call Alert BlackBerry 8350i Basics and Shortcuts...

  • Page 51: Battery Status Indicators

    Add To Add Cc Add Bcc Charge your BlackBerry device regularly. Store your BlackBerry device in the carry pouch that was included with your BlackBerry device. For information about these options, click ) or access your complete user guide Help ®...

  • Page 52: Wireless Network Coverage

    You must be connected to the Nextel National Network to begin using many of the features of your BlackBerry device. To connect to or disconnect from the network, click ). Indicators on the Home screen show the wireless coverage level Manage Connections for the area in which you are using your BlackBerry device.

  • Page 53: Wi-Fi Coverage Indicators

    You can send and receive email messages and use the browser over a Wi-Fi connection. + Wi-Fi network name Your BlackBerry device is connected to a Wi-Fi network but does not have access to BlackBerry services over the Wi-Fi connection. + Wi-Fi network name Your connection to a Wi-Fi network is turned on, but you are not in a Wi-Fi coverage area.

  • Page 54: Shortcuts

    Shortcuts Your BlackBerry device offers a number of keyboard shortcuts to help make navigating your device easier and faster. Phone Shortcuts Open the phone screen or make a phone Press call End a call Press Press the Mute key on the top of your...

  • Page 55: Browser Shortcuts

    Go back one page Press the Escape key ( Exit the browser Press and hold the Escape key ( Open the bookmark list Press Add a bookmark Press Go down one page Press Go up one page Press BlackBerry 8350i Basics and Shortcuts...

  • Page 56: Message List Shortcuts

    Move to the top of the list Pres s Move to the bottom of the list Pres s Pres s Compose a message Display the phone call log Press Display the Direct Connect call log Press BlackBerry 8350i Basics and Shortcuts...

  • Page 57: Calendar Shortcuts

    Move the cursor vertically in month view Roll the trackball up or down Note For the Calendar shortcuts to work in Day view, in the calendar options, set the Enable Quick Entry field to No . BlackBerry 8350i Basics and Shortcuts...

  • Page 58: Frequently Asked Questions

    See “Insert the SIM Card and Battery” on page 5 for more information. If you connect your BlackBerry device to your computer to charge (see below), verify that the computer is turned on. If you connect your BlackBerry device to the computer using a USB hub, the hub must be self powered to provide enough power to charge your device.
  • Page 59 Why can I not connect to the Nextel National Network? Verify that your SIM card is inserted correctly in your BlackBerry device. See “Insert the SIM Card and Battery” on page 5. Verify that your BlackBerry device is connected to the Nextel National Network and that you are in a wireless coverage area.
  • Page 60 To find more help with sending and receiving email messages, in the messages list, click the trackball. Click Help > Messages > Email Messages . Can I integrate my BlackBerry device with a corporate email account if I do not have access to a BlackBerry Enterprise Server? If you use Microsoft Outlook (Workgroup installation) with an email account on a Microsoft Exchange Server version 5.5 or later and your BlackBerry device does not have access to a...
  • Page 61 User Tools CD that came with your device. How do I clean the screen? Clean the screen and your BlackBerry device using only a soft dry cloth. Do not use liquid, aerosol cleaners, or solvents on or near your BlackBerry device. Disconnect any cables from the computer and unplug any charging accessories from the electrical outlet before cleaning.
  • Page 62 Why does the screen on my BlackBerry device turn off? When you do not use your BlackBerry device for a period of time, the screen turns off to conserve battery power. Press any key to turn the screen on again.

  • Page 63: Blackberry Internet Service - Frequently Asked Questions

    BlackBerry Internet Service – Frequently Asked Questions How do I change or update the BlackBerry device I want to use with the BlackBerry Internet Service? The BlackBerry Internet Service is associated with your particular BlackBerry device. If you switch BlackBerry devices, you can log in to the BlackBerry Internet Service website to update the device PIN that is associated with the BlackBerry Internet Service.

  • Page 64: Where Can I Find More Information

    BlackBerry Desktop Software” on page 38 for more information. Where Can I Find More Information? User Guide The user guide is only a few clicks away on your BlackBerry device. To learn more about how to use your BlackBerry device, click ) from the Home screen.

  • Page 65: Nextel Subscriber Agreement: General Terms And Conditions Of Service

    Nextel Subscriber Agreement: General Terms and Conditions of Service Please note these terms may not be the most current version. A current version of the terms is available at our website or upon request. Terms and Conditions Basic Definitions In this document: (1) “we,” “us,” “our,” and “Nextel” mean the Nextel local operating affiliate authorized to provide service in the geographic region of the customer’s billing address;...
  • Page 66 Agreement still apply to our Services). You will be provided details on any additional terms with your selection of any bundled Service. Our Policies Services are subject to our business policies, practices and procedures (“Policies”), including, but not limited to, our Privacy Policy and Acceptable Use Policy and Visitor Agreement – both available at our website.
  • Page 67 Our Right To Change The Agreement & Your Related Rights We may change any part of the Agreement at any time, including, but not limited to, rates, charges, how we calculate charges, or your terms of Service. We will provide you notice of material changes, and may provide you notice of non-material changes, in a manner consistent with this Agreement (see “Providing to Each Other Under the Agreement”...
  • Page 68 Credit Checks & Credit Information We agree to provide you Services on the condition you have and maintain satisfactory credit according to our standards and policies. You agree to provide information we may request or complete any applications we may provide you to facilitate our review. We rely on the credit information you furnish, credit bureau reports or other data available from commercial credit reference services, and other information (such as payment history with us) to determine whether to provide or continue to provide you Services.
  • Page 69 unsolicited commercial voice, text, SMS, or other message; (d) to infringe on the copyright of another, or upload or transmit any “virus,” “worm,” or malicious code; or (e) in any way prohibited by the terms of our Services, the Agreement or our Policies. Your Device, Number &...
  • Page 70 Roaming “Roaming” typically refers to coverage on another carrier’s network that we make available to you based on our agreements with other carriers. These agreements may change from time to time and roaming coverage is subject to change. Your ability to receive roaming coverage depends on the radio transmissions your Device can pick up.
  • Page 71 for that purpose (for example, with “phone as modem” plans, connection card plans, wireless router plans, etc.). Activation & Miscellaneous Charges Based on our Policies, we may charge activation, prepayment, reactivation, program or other fees to establish or maintain Services. Certain transactions may also be subject to a charge (for example, convenience payment, changing phone numbers, handset upgrades, etc.).
  • Page 72 transmissions even when responding within 6 seconds of receiving the alert. Walkie-talkie billing methods are subject to change as we introduce new walkie-talkie Services. Data Usage: Unless we specifically tell you otherwise, data usage is measured in bytes, kilobytes and megabytes –...
  • Page 73 may charge you, up to the highest amount permitted by law, for returned checks or other payments paid by you and denied for any reason by a financial institution. Acceptance of payments (even if marked “paid in full”) does not waive our right to collect all amounts that you owe us. We may restrict your payment methods to cashier’s check, money order, or other similar secure form of payment at any time for good reason.

  • Page 74: Your Privacy

    prevent legitimate communications and usage – for example, message filtering/blocking software to prevent SPAM or viruses, limiting throughput, limiting access to certain websites, applications or other Data Content, etc. For additional information on what we do to protect our customers, network, Services and equipment, see our Acceptable Use Policy and Visitor Agreement at our website.

  • Page 75: Disclaimer Of Warranties

    structures, buildings, weather, geography, landscape, and topography) can significantly impact the ability to access your Device’s location information and use of location-sensitive services. The terms and conditions of any location-sensitive service that you purchase from us may provide more information about how location information is used and disclosed.
  • Page 76 You Agree We Are Not Responsible For Certain Problems You agree that neither we nor our vendors, suppliers or licensors are responsible for any damages resulting from: (a) anything done or not done by someone else; (b) providing or failing to provide Services, including, but not limited to, deficiencies or problems with a Device or network coverage (for example, dropped, blocked, interrupted calls/messages, etc.);...
  • Page 77 binding, with some exceptions under the Federal Arbitration Act (“FAA”), and judgment on the award may be entered in any court with jurisdiction. We each also agree as follows: (1) “Disputes” are any claims or controversies against each other related in any way to our Services or the Agreement, INCLUDING, but not limited to, coverage, Devices, privacy, or advertising, even if it arises after Services have terminated –...
  • Page 78 Exceptions To Our Agreement To Arbitrate Disputes Either of us may bring qualifying claims in small claims court. In addition, this arbitration provision does not prevent you from filing your dispute with any federal, state or local government agency that can, if the law allows, seek relief against us on your behalf.
  • Page 79 the Agreement specifically provides otherwise, if any part of the Agreement is held invalid or unenforceable, the rest of this Agreement remains in full force and effect. This Agreement isn’t for the benefit of any 3rd party except our corporate parents, affiliates, subsidiaries, agents, and predecessors and successors in interest.
  • Page 80 Nextel Subscriber Agreement: General Terms and Conditions of Service...

  • Page 81: Legal Notice

    Use only those accessories approved by Research In Motion (RIM). Using any accessories not approved by RIM for use with your BlackBerry device may invalidate any approval or warranty applicable to your BlackBerry device, might result in the non-operation of your BlackBerry device, and may be dangerous.
  • Page 82 ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. This document might contain references to third-party sources of information, hardware or software, products or services and/or third-party websites (collectively the “Third-Party Information”).

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