FAQs
Common Questions ABOUT US.
Browse through the FAQs below to find the answers to your questions!
Our A.D.A.M. team has helped hundreds of our clients and has posted some of the most common questions here for your review.
Please don’t hesitate to contact us if you don’t find the answer to your question here.
Consumer Health
A.D.A.M. offers an unmatched breadth and depth of topics plus medical illustrations that are second-to-none.
Education
If you are a site-license user behind your institution's Internet, contact your institution's system administrator.
The cause of a white screen when accessing the product is due to pop-up blockers being enabled in your browser or the browser is not running in compatibility mode.
Please try Ctrl+Alt as you open the link for the web site.
Different toolbars, programs, and browsers such as Internet Explorer, Google Chrome, and Firefox also contain pop-up blockers.
Please be sure you have turned them off or allowed the program in all browsers that you may be running on your computer.
Please also see these links for instructions:
Internet Explorer: http://support.microsoft.com/kb/909604
Google Chrome: https://support.google.com/toolbar/answer/9171?hl=en
Firefox: https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting
Yahoo Tool Bar: https://help.yahoo.com/kb/toolbar