Air France Flights and Reviews (with photos) - Tripadvisor
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Air France
Headquarters: 45 rue de Paris, Roissy-en-France France 95 747
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3.535,789 reviews
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About Air France

Airline Alliance

SkyTeam
Headquarters: 45 rue de Paris, Roissy-en-France France 95 747

Airline Summary

Air France (AF) is the French flag carrier and the country's largest airline. A founding member of the SkyTeam alliance, Air France flies to about 35 destinations within France and about 170 destinations in 93 other countries. Non-stop flights are available to points across Europe, Asia, Africa, North America and South America. International long-haul flights typically feature three or four classes of service. For short- and medium-haul flights within Europe, the airline uses a three-cabin configuration. AF has hubs at Paris's Charles de Gaulle Airport (CDG) and Orly Airport (ORY).
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Brellie wrote a review Yesterday
Washington DC, District of Columbia1618 contributions150 helpful votes
+1
Paris - Washington DC
International
The staff is always wonderful.The food was better than usual.The wine selection was excellent. I was surprised that the movie selection was first rate. The amenities kit has been not as good as normal.There are no more slippers.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Awareful G wrote a review Yesterday
1 contribution
Toulouse - Paris
Domestic
The worst travel experience I have ever had and then after losing my hold tries to get out of paying for the lost items. Air France your customer service is a JOKE.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Anuj N wrote a review Jun 4
New Delhi, India6 contributions3 helpful votes
Paris - New Delhi
International
The most miserable flight in last 20 years of my international travel. Flight canceled and rebooked at airport after 24 hours, further delayed by 2 hours, baggage lost. Poor customer service displayed by staff. False commitments made.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Zach B wrote a review Jun 3
1 contribution
Paris - Toronto
International
AN ABSOLUTE JOKE. THE PLANE SAT THERE FOR 2 HOURS PRIOR TO DEPARTURE THEY DID NOT DECIDE TO START FUELING THE PLANE UNTIL AFTER EVERYOKE GAD BOARDED. THEY THEN WOULD NOT TURN ON THE AC AS THEY BOILED EVERYONE FOR 30 MINUTES. THEY FINALLY TURN THE AC ON TO AN UNBEARABLY COLD TEMPERATURE THAT REGUIRES A SNOW SUIT TO BE COMFORTABLE IN. THEN WHILE 200 PASSANGERS ARE ON THE PLANE THEY DELAY THE FLIGHT TO WAIT FOR 3 LATE PASSENGERS. AFTER THEY STILL DONT SHOW UP IN TIME THEY THEN DELAY THE FLUGHT FIRTHER TO REMOVE THE LUGGAGE OF THE PASSANGERS. WE HAVE NOW BEEN SITTING ON THE RUNWAY FOR OVER 2 HOURS. NO REFRESHMENTS OR APOLOGIES JUST EXCUSES. I WILL NEVER FLY THIS AIRLINE AGAIN AND I RECOMMEND IF YOU HAVE THE OPTION TO FLY ANY OTHER AIRLINE. THIS HAS BEEN A MASTERCLASS IN INCOMPETENTCY AND USELESSNESS.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Companion26656118681 wrote a review Jun 3
13 contributions1 helpful vote
Atlanta - Dubai
International
Air France has got to be the worst airline I’ve ever flown on and I’ve been traveling by flight for 40 years. I connected from Delta to AF to CDG. The flight from CDG to DXB was a nightmare. We boarded on time and sat on the Tarmac for 2&1/2 hours without any explanation of why we were not moving. I finally asked the flight attendant and she said technical difficulties. We were then told to deplane. We were bussed out to the other plane and boarded. Took us another 5 hours to complete. I missed my hotel check in and was charged for not being there. AF you need to reimburse me for one night hotel stay . I’m not happy 😡😡✌🏾
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Awareful G wrote a tip Yesterday
"Go with another airline if you can"
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Anuj N wrote a tip Jun 4
"Avoid this airline, it is miserable and poorly managed. "
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Zach B wrote a tip Jun 3
"Book with any other airline "
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Linda J wrote a tip Jun 2
"Use another airline!"
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Hungrycats wrote a tip Jun 1
"Get someone in your group to join the bag drop queue while you do the machine check in & print bag tags. Will save you lots of time!"
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Depart
Thu, 6/20
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Thu, 6/27
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