New Member
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1 Message
International charges
I am being charged for an international call for 54min that I did not place. $216 + $57 taxes. I never place international calls. There is no way someone could have made this call from
my physical phone. Customer service said since it appears to have come from
my phone number there is nothing they can do about the charge. Have been customer for 20yrs and have 5 phones on the plan. Have never made a call to India! I don’t understand how someone can make calls associated with my phone And what to do to prevent in the future. I do not want to pay for these charges that I did not incur!
formerlyknownas
ACE - Sage
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118K Messages
4 years ago
File an FCC complaint.
send a letter of dispute by mail:
IF YOU DISPUTE ANY CHARGES ON YOUR BILL, YOU MUST NOTIFY US IN WRITING AT AT&T BILL DISPUTE, 1025 LENOX PARK, ATLANTA, GA 30319 WITHIN 100 DAYS OF THE DATE OF THE BILL OR YOU'LL HAVE WAIVED YOUR RIGHT TO DISPUTE THE BILL AND TO PARTICIPATE IN ANY LEGAL ACTION RAISING SUCH DISPUTE.
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Lockdowncraziness
Former Employee
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2.7K Messages
4 years ago
Do you or any of the users on your account use any sort of Apps? Like WhatsApp?
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