Paula Fairley, now head of the Harte chain of department stores, has taken on the burden of preserving Emma's legacy. However, she suffers dissent within her extended family, in particular from her devious cousin Jonathan Ainsley. Her marriage to Jim Fairley is unhappy, leading her into the arms of her childhood sweetheart, Shane O'Neill (Stephen Collins), grandson of Blackie O'Neill (Liam Neeson). Struggling to prove herself in a male dominated world, just like her grandmother before her, Paula suffers heartache and loss that mirror the life of her grandmother. Emma's request that Paula hold her dream is what drives Paula to fight and overcome personal tragedy and come out on top, so as to save the Harte name for the next generation.