2019 Chevy Impala Review

Name: 2019 Chevrolet Impala Review
Brand: Chevrolet
Price: 16279 USD

Chevrolet Impala Premier Sedan Exterior Exterior

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Edmunds' Expert Review

byWill Kaufman^{Senior Editor and Content Strategist, CarMax
Will Kaufman has worked in the automotive industry since 2017. He has written hundreds of car-related articles and reviews over the course of his career. Will is a senior editor and content strategist for CarMax at Edmunds. Will has been featured in the Associated Press and a number of major outlets on the topics of infotainment and vehicle data, vehicle subscription services and autonomous vehicles. Will started his career in online publishing by writing and editing standardized test guides, but he has a lot more fun writing about cars.}

Pros

Smooth, quiet ride
Spacious rear seat and trunk
Sleek cabin with lots of technology upgrades
Capable optional V6

Cons

Underwhelming performance and fuel economy from standard four-cylinder
Some interior surfaces feel cheap
Thick roof pillars hamper visibility
Advanced collision prevention tech restricted to top trim level

What's new

The Impala carries over unchanged for 2019
Part of the 10th Impala generation introduced for 2014

Highlights of the 2019 Chevrolet Impala include its smooth ride, roomy interior with lots of space for rear-seat passengers, and one of the most massive trunks available in any sedan. Chevy has also updated the latest Impala generation over its life with newer infotainment and connectivity features. What the Impala has in spades, though, is that smooth large-car feeling on the road.

Cost to Drive^{Cost to drive estimates for the 2019 Chevrolet Impala LS 4dr Sedan (2.5L 4cyl 6A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.46 per gallon for regular unleaded in Virginia.}

Monthly estimates based on costs in Virginia

$172/mo

$214/mo

Avg. Large Car

Calculate my fuel costs

There aren't a ton of choices for affordable full-size sedans these days, but the king of this class is the Toyota Avalon, which was fully redesigned for 2019. Buyers who are looking to get the most features for their money might want to check out the Kia Cadenza. The Buick LaCrosse also offers a more luxurious and recently redesigned take on the full-size segment. Perhaps the more significant issue is that midsize sedans, such as the excellent new Honda Accord, rival the Impala for space and refinement at a much lower starting price.

Edmunds' Expert Rating

7.1 / 10

The 2019 Chevrolet Impala is an aging large-car contender. It offers plenty of room and a quiet and comfortable ride. It also provides a robust set of infotainment and connectivity options, but not many advanced active safety features.

Trim tested

Each vehicle typically comes in multiple versions that are fundamentally similar. The ratings in this review are based on our full test of the Chevrolet Impala LTZ (3.6L V6 | 6-speed automatic | FWD).

NOTE: Since this test was conducted in 2014, the current Impala has received some revisions, including an overhaul of the infotainment system, the addition of more standard features, and changes to option packages. Our findings remain broadly applicable to this year's Impala, however.

Scorecard

Overall	7.1 / 10
Driving	7.0
Comfort	7.5
Interior	7.0
Utility	9.0

Driving

7.0

The 305-hp V6 in the Impala makes more power than competitors, but instrumented acceleration is average. Its 3,881-pound weight (a few hundred pounds more than the Avalon) may be to blame. Still, the Impala's V6 is smooth, strong and plenty capable.

Acceleration

7.5

Shifts are smooth and quick. The Impala gets up to highway speeds quickly and passes with confidence. Still, our measured 0-60 mph time of 6.7 seconds is merely average for the class. The four-cylinder is noticeably slower.

Braking

7.0

The pedal feel is slightly soft, but it's easy enough to modulate around town. A panic stop from 60 mph takes 120 feet, which is average for this class of vehicle.

Steering

7.0

The steering effort and feedback are light but precise and trustworthy. But it's slightly sensitive around the center, so the driver still has to stay alert to prevent lane-wandering.

Handling

6.5

Obedient but not entertaining. Around turns, the Impala will prove capable and confident enough for the majority of drivers.

Drivability

7.5

Well-mannered and confidence-inspiring during day-to-day driving, the Impala is a willing and accommodating commuting partner. Light steering makes parking easy.

Comfort

7.5

The Impala provides a pleasantly peaceful cabin that emphasizes comfort over performance. There's ample interior space. After hours of driving, we emerged no worse for the wear. Skipping the optional 20-inch wheels may further improve the ride.

Seat comfort

8.0

The adequately padded front seats offer eight-way power adjustments. Side bolstering is minimal, and the optional ventilation is weak. The adult-friendly rear seats are only bested by those in the Avalon for legroom in the class.

Ride comfort

8.5

The suspension smooths out rough surfaces and provides a terrific balance of comfort and composure. The Impala is also less floaty than some competitors.

Noise & vibration

8.5

Wind and road noise is barely detectable over a variety of surfaces and speeds. The cabin's creak-free isolation approaches luxury-sedan levels.

Interior

7.0

The Impala is competitive with other large sedans. The tasteful interior design is appealing, though there are still some disappointing plastics, particularly below the center stack.

Ease of use

6.5

The majority of primary and secondary controls are well-placed and clearly labeled, but the touchscreen is a bit of a reach and at an upward angle.

Getting in/getting out

8.0

The elevated seat height makes getting in and out easy, as does the tall door opening. There's no stooping required. The same holds true for the rear seats.

Roominess

8.5

The Impala's spaciousness compares favorably with competitors, with plenty of headroom and legroom. The average-size adult will even be comfortable in the rear seat for all-day road trips.

Visibility

6.0

The thick front roof pillars hamper visibility through turns, and the high rear trunklid requires reliance on the backup camera. The gauges and displays are placed well within sightlines.

Quality

7.0

Flimsy plastic panels on the center console contribute to a lower-quality environment than those of competitors. But the MyLink system's menus are intuitive and straightforward.

Utility

9.0

With the Taurus dead, the Impala now boasts the biggest trunk in the segment, positively huge at 18.8 cubic feet. Inside the cabin, bins are adequate and the behind-touchscreen storage is unique. Rear LATCH anchors are easy to find, and there's plenty of room, even for rear-facing car seats.

Technology

The current incarnation of Chevy's MyLink system is easy to use and offers lots of connectivity features, such as standard Apple CarPlay and Android Auto. Accident avoidance tech is available, but only on the highest trim level — they're standard on every Avalon.

2019 Chevrolet Impala models

The 2019 Chevrolet Impala is a four-door, five-passenger sedan that's available in three trim levels. Thanks to equipment upgrades last year, the base LS trim is more than just bare-bones transportation. Moving up to the LT trim gets you upgraded interior materials and access to several option packages. The range-topping Premier trim offers an extensive and upscale list of standard features.

Two engines are available. A 2.5-liter four-cylinder (197 horsepower, 191 pound-feet of torque) is standard on the LS and LT trim levels, while a 3.6-liter six-cylinder (305 hp, 264 lb-ft of torque) is standard for the Premier and optional in the others. Both engines use a six-speed automatic transmission and are only available with front-wheel drive.

The LS trim starts with a good selection of standard features. You get 18-inch steel wheels, sound-insulating laminated windows, automatic headlights, cruise control, keyless entry and ignition, a rearview camera, air conditioning, an eight-way power driver's seat, a tilt-and-telescoping steering wheel, 60/40-split folding rear seats, OnStar (includes 4G LTE and Wi-Fi hotspot connectivity), a six-speaker audio system, satellite radio, and Chevy's MyLink infotainment system that includes an 8-inch touchscreen interface, two USB ports, Apple CarPlay and Android Auto.

Moving up to the LT adds 18-inch alloy wheels, remote engine start, heated mirrors, dual-zone climate control, leather-wrapped steering wheel and shift knob, rear air vents, extra headrest adjustments, and a few other small interior trim upgrades.

The Impala LT also offers many upgrade packages. The Driver Confidence package includes blind-spot monitoring, rear cross-traffic alert and rear parking sensors. The LT Entertainment package pads on navigation, an 11-speaker Bose stereo system, a CD player, ambient interior lighting and a 120-volt outlet. Want a sunroof and a rear spoiler? Order the Sunroof and Spoiler package.

There's also the LT Convenience package, which includes heated front seats and a heated steering wheel as well as an auto-dimming rearview mirror. The Convenience package can be upgraded with the LT Leather package, which adds leather upholstery and a power-adjustable front passenger seat.

The top-trim Impala Premier gets 19-inch wheels, xenon headlights, heated power seats and leather upholstery, a wireless smartphone charging pad, and some unique exterior accents. It also includes the contents of the LT's Driver Confidence, Entertainment, and Sunroof and Spoiler packages.

Packages for the Premier trim include the Premier Confidence package, which adds adaptive cruise control, forward collision warning, lane departure warning and 20-inch wheels. The Premier Convenience package adds ventilated front seats, a heated and power-adjustable steering wheel, driver memory settings, and auto-dimming rearview and driver-side mirrors.

Both the LT and Premier trims also have access to the Midnight Edition Appearance package, which adds black-painted 19-inch wheels, replaces the chrome exterior trim with black-painted pieces, and includes special black interior trim pieces. Perhaps unsurprisingly, Midnight Edition Impalas are only available in black.

Reliability Ratings by RepairPal

4/5Above Average

#3 out of 13 among Fullsize Cars

RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.

Cost

^{The average total annual cost for unscheduled repairs and maintenance across all model years of the Chevrolet Impala from 2008-2022.}

$488/yr

vs. $474/yr
for Average Fullsize Car

Frequency

^{The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).}

0.77x/yr

vs. 0.97x/yr
for Average Fullsize Car

Severity

^{The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).}

12.4%

vs. 13.4%
for Average Fullsize Car

powered by RepairPal ^{Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.}

Consumer reviews

Read what other owners think about the Used 2019 Chevrolet Impala.

5 (67%)

4 (15%)

3 (7%)

2 (4%)

1 (7%)

4.3

27 reviews

Write a vehicle review See all 27 reviews

Most helpful consumer reviews

UNDERRATED, SO-SO IMAGE, SAD PRODUCTION STOP

Pops, 03/30/2019

2019 Chevrolet Impala Premier 4dr Sedan (3.6L 6cyl 6A)

Professionally, I drive many makes and models each 100-500 miles daily over interstates and local streets and changing the vehicle daily. The Impala is one of my top favorites and accordingly I own one. Cabin room and seating comfort is superb. Ease of steering effort is optimal and handling ranks with the best rivaling some sports oriented sedans. V6 acceleration is very powerful …

The Sedan which handles very well

SATISFIED IMPALA OWNER , 03/03/2020

2019 Chevrolet Impala LT 4dr Sedan (2.5L 4cyl 6A)

I bought a new, 2019 Chevy Impala LS V-6, off a dealer's lot, five months ago. I ascertained that the Impala had a trunk, almost 19 cubic feet, which was what I was looking for. Please note that I have a 6 cylinder LS. For some reason, I could not enter 6 cylinder, under the "Model-Trim", at the end of the review. I road tested the LS, and it was very easy to handle, and the overall … ride was smooth. I've been impressed with the electronic features on the car. For example, I enjoy the Bluetooth feature, whereby recorded music on my smartphone, is broadcast through a speaker on the dashboard. Also, I enjoy the hands free feature, whereby I can receive cell phone calls, which are also broadcast, through a speaker near the instrument panel. The instrument panel also displays the telephone number of the party who is calling me. In addition to the electronic features, I enjoy the folding down rear seats for added cargo space, which is similar to the old station wagons, which had that feature. The other plus features of the Impala are the ease of handling, the low noise level on the road, the excellent heating system, which comes on very quickly, as well as the very good air-conditioning system. I've been satisfied with the gas mileage which is over 19mph combined city and highway driving. I haven't as yet had the opportunity to take the Impala on the highway for a long road trip. However, I was informed that I would realize 28mpg, or perhaps a little more, for straight highway driving. The backup camera comes in handy for backing into tight spots. However, I cannot rely on the backup camera exclusively for backing up. I prefer to also look out the rear window when backing up. The problem with the Impala is that the rear view window was designed to be too high, and hence it is difficult to clearly see who is in back of the car, as well as who is coming from the side (peripheral vision). Also, regarding the backup camera, when it rains, it is useless as the rain interferes with the rear camera. Other criticisms that I have with the Impala is the cheap material which is used in the interior. For example, whenever I move the sun visor(s), they come off the attaching mounted hook device, as the latter is made very flimsy. I have to keep reinserting the visors into that device. Also,the device which controls the outside left and outside right mirror is also very cheaply made. There is practically no differentiation on that device, to inform the driver that it is in a neutral position (neither controlling the right mirror or the left mirror). One time, when I was trying to position the left outside mirror with that device, first the left rear window, and then the right rear window started to open. To this day, I don't know how that control affected those windows, and I probably would not be able to duplicate that phenomenon again. Apropos to the two outside mirrors, I cannot understand why the LS model, does not have the heated outside mirror feature. Now, whenever it snows or rains, I have to be concerned with opening the driver window, and clearing the outside driver's mirror. The latter feature should have been standard on the LS model. Other concerns are the car radio. It is exceedingly difficult to ascertain how to switch from AM to FM and vice-versa. The controls are very confusing on the radio, and the car manual is even more confusing. The same holds true for the control on the steering wheel, which is accessed in order to see the percentage of remaining motor oil life. The latter control is very difficult to access. In that regard, I'd like to compliment the manufacturer for the display pertaining to the pounds per square inch of the tires. I always keep that control displayed, and I am very appreciative for it. Now, I no longer have to bend down, especially on a cold winter day, and check the air pressure on each tire. I know in an instant, what the tire pressure is on each tire, not only when I start the car, but also when I am driving on the highway. The final criticism that I have is with the design of the height of the Impala; it is not always easy to get into the car, and there are times, when one has to be very careful, not to bump one's head, when doing so. Also, I won't attempt to go to an anytime bank, as it is difficult, to reach out of the car window to access the controls of the anytime machine. On the plus side, the controls on the dashboard are well displayed, and the intensity of the headlights at night, are very good. The various compartments inside are nice, although the glove compartment could have been made a little larger, with a light inside, as is the case with the light inside the compartment, between the two front seats. Last, I would like to commend the Impala for the large roomy area, which is prevalent in the rear seating compartment. There is ample room back there, and the seats are very comfortable. The seating is also very comfortable in the front.

Better than expected

Rasmaxwell, 09/30/2019

2019 Chevrolet Impala Premier 4dr Sedan (3.6L 6cyl 6A)

I have 8,000 miles on my 2019 Impala Premier, and I would like to pass along my comments.The GM V6 engine is smooth and capable, and ditto for the well matched 6 speed automatic transmission. Highway mileage is an impressive 30-34 mpg, depending upon speed/weather/traffic. The car cruises effortlessly and with minimal road noise. I did swap out the standard 20 inch wheels with mediocre …

impala baby

robert, 04/07/2019

2019 Chevrolet Impala Premier 4dr Sedan (3.6L 6cyl 6A)

this car is great it is a under valued car,that is of great value for your dollar spent.it is a shame chevy could'nt sell more.

See all 27 reviews of the Chevrolet Impala

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2019 Impala Highlights

Trim:

Base MSRP Excludes Destination Fee	$28,020
Engine Type	Gas
Combined MPG	25 MPG
Cost to Drive	$172/month
Seating	5 seats
Cargo Capacity All Seats In Place	18.8 cu.ft.
Drivetrain	front wheel drive
Warranty	3 years / 36,000 miles

See all features & specs

Safety

Our experts like the Impala models:

Lane Change Alert: Also known as blind-spot warning, it sounds and flashes warnings when moving into a lane where another car is already present.
Rear Cross-Traffic Alert: Monitors for vehicles moving across the path of the car when you're in reverse.
Forward Collision Alert: Alerts the driver to potential collisions with vehicles that have slowed or stopped suddenly in front of the car.

NHTSA Overall Rating

The National Highway Transportation Safety Administration offers independent analysis.

Frontal Barrier Crash Rating
Overall5 / 5
Driver5 / 5
Passenger4 / 5
Side Crash Rating
Overall5 / 5
Side Barrier Rating
Overall5 / 5
Driver4 / 5
Passenger5 / 5
Combined Side Barrier & Pole Ratings
Front Seat5 / 5
Back Seat5 / 5
Rollover
Rollover4 / 5
Dynamic Test ResultNo Tip
Risk Of Rollover12.1%

IIHS Rating

The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.

Small Overlap Front Driver-Side Test
Acceptable
Small Overlap Front Passenger-Side Test
Not Tested
Moderate Overlap Front Test – Original
Good
Moderate Overlap Front Test – Updated
Not Tested
Side Impact Test – Original
Good
Side Impact Test – Updated
Not Tested
Roof Strength Test
Good
Rear Crash Protection / Head Restraint
Good

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2019 Chevy Impala Review

Edmunds' Expert Review

Pros

Cons

What's new

Cost to DriveCost to drive estimates for the 2019 Chevrolet Impala LS 4dr Sedan (2.5L 4cyl 6A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.46 per gallon for regular unleaded in Virginia.

Edmunds' Expert Rating

Trim tested

Scorecard

Driving

Acceleration

Braking

Steering

Handling

Drivability

Comfort

Seat comfort

Ride comfort

Noise & vibration

Interior

Ease of use

Getting in/getting out

Roominess

Visibility

Quality

Utility

Technology

Which Impala does Edmunds recommend?

2019 Chevrolet Impala models

Reliability Ratings by RepairPal

Cost

Frequency

Severity

Most helpful consumer reviews

UNDERRATED, SO-SO IMAGE, SAD PRODUCTION STOP

The Sedan which handles very well

Better than expected

impala baby

2019 Impala Highlights

Safety

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Cost to Drive^{Cost to drive estimates for the 2019 Chevrolet Impala LS 4dr Sedan (2.5L 4cyl 6A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.46 per gallon for regular unleaded in Virginia.}