ION Orchard - All You Need to Know BEFORE You Go (2024)
ION Orchard
Observatories & PlanetariumsShopping Malls
10:00 AM - 10:00 PM
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM
About
ION Orchard brings together the world’s best-loved brands in flagship, concept and lifestyle stores over eight levels of intelligently designed shopping space. Experience a unique shopping experience at over 300 retail, F&B and lifestyle stores, which include the duplex flagships of six stores, carefully selected for their strong branding and innovative retail concepts. In addition to a coveted stable of brands, an extensive food hall offers visitors a myriad of food choices ranging from local favourites to international cuisines. Find one-of-a-kind items, exclusive collections and more at the many new-to-market brands, flagship stores and new concept boutiques.
Duration: More than 3 hours
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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  • Haytham Abu Firas
    Qatar19,240 contributions
    4.0 of 5 bubbles
    Prestigious
    ION Orchard is a prestigious shopping mall located in Orchard street. Multi stories mall with car parking. All brands must be found there as well as many restaurants, cafes and spas.
    Visited September 2023
    Traveled with friends
    Written September 26, 2023
  • MojiNegro
    Perth, Australia1,704 contributions
    3.0 of 5 bubbles
    Not a good feel / flow shopping centre
    We didn't enjoy the feel of this shopping centre, it doesn't have a flow. We had to ask the concierge how to get from L to B as there are different escalators that take you to different locations, and some escalators are so big they skip floors. Sooo many luxury brands and felt a lot of the same same. Couldn't find a place to just stop and sit comfortably and have a cup of coffee. One small place we came across on B at the wheelock end of the mall [can't remember the floor #] would only allow us to pay by card. Come on CASH is a legal tender and they should not be able to stop us paying cash. WE WALKED OUT!! More people need to do this and show it's unacceptable to 'choose' to do this!
    Visited January 2024
    Traveled as a couple
    Written January 10, 2024
  • jenoz85
    66 contributions
    5.0 of 5 bubbles
    Stunning mall with everything under 1 roof
    Beautiful mall with everything under 1 roof. The restrooms are absolutely divine and spotless. All stores here with loads of restaurants. We ate at jumbo seafood during cny. The signals around was wonderful and we never got lost
    Visited February 2024
    Traveled as a couple
    Written February 16, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles1,041 reviews
Excellent
406
Very good
479
Average
127
Poor
15
Terrible
14

TLRoy
11 contributions
1.0 of 5 bubbles
Mar 2023
The signage/information is appalling. The directory screens are incorrect. I waited behind 3 people who tried to use the system - all 3 walked away shaking their heads. did also. Trying to find the concierge and/or "get out" to Orchard Road is like trying to find a needle in a haystack.
Written March 24, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Phi Somchai
Bangkok, Thailand3,756 contributions
4.0 of 5 bubbles
Jan 2020 • Family
ION is always crowded due to its very centralised location on Orchard Road and also sitting on top of Orchard MRT.

The branded signature shops are on the higher floors. The basement has a good variety of shops, food outlets and restaurants.
Written January 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Huiling
Singapore, Singapore3 contributions
1.0 of 5 bubbles
Dec 2021 • Solo
Lousy experience cuz of two rude security guards(old Indian woman and old Malay man) working as Tracetogether near MAC store at 720am on 24Dec2021.

The two security guards(old Indian woman and old Malay man) were rude to me when saying things like “Is it your first time using Tracetogether?” when something went wrong with my Tracetogether token. Instead of assisting me, they use mean words to me. It happened at 720am. Please kindly investigate.

Lara
Written December 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jessica Vanillasky
Singapore, Singapore2 contributions
4.0 of 5 bubbles
Mar 2020 • Couples
I decided to stroll around this
well-established mall after sent
baby daughter to childcare.

Maybe I was in a rush early morning that
forgot to bring my mobile powerbank.

Fortunately a nice & professional concierage officer Mr Vincent helped me charge the handphone which beyond his duty.

a Big Thank You to him and highlight this
KIND GESTURE to ION management team.

HOPE retail industry will still
sustained well even during this Conv19 period.
Written March 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

anu_v
Singapore, Singapore639 contributions
5.0 of 5 bubbles
Mar 2020
Just a mere mention of the ION @ Orc makes me think of my wild days in campus where I went to orchard a lot after classes. This place has a lot of exciting shops and eateries to anticipate upon. There are a lot of people but with the recent convid the crowd has decreased a bit.
Written August 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

annminky
United States3,806 contributions
5.0 of 5 bubbles
Jul 2022 • Solo
ION Orchard is the place to shop. Singapore has tons of places where you can shop until your feet gets tired. The mall is huge and so much to see inside. I walked here practically every day to get my steps. A safe place to be when you’re a solo female traveler.
Written August 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Koloblicin
Singapore, Singapore601 contributions
5.0 of 5 bubbles
Jan 2020 • Solo
ION is my of my favorite shopping malls due to it's central location. You can find affordable brands as well as atas luxury brands here. It's connected to both MRT and other shopping malls via underground link.
Written February 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

bcheong
Shanghai, China45,150 contributions
4.0 of 5 bubbles
Jul 2022 • Couples
Probably the best mall along orchard road, and rivals the marina bay sands mall. It has all the luxury and non luxury shopping you would ever want, and more. Many restaurants and cafes as well of course. Plus art galleries, singapore airlines office, and ATMs
Written July 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Aslam_Sherif
London, UK747 contributions
5.0 of 5 bubbles
Aug 2019
ION Orchard mall is one of the posh shopping malls I have visited in Singapore. It is easily accessible through public transport and through metered cabs as well. There are plenty of fashion retail shops and good choice Jewellery shops at the basement. The prices in Jewellery shops are reasonable. I would definately recommend a visit to this mall.
Written May 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jenoz85
sydney66 contributions
5.0 of 5 bubbles
Feb 2024 • Couples
Beautiful mall with everything under 1 roof.
The restrooms are absolutely divine and spotless. All stores here with loads of restaurants. We ate at jumbo seafood during cny. The signals around was wonderful and we never got lost
Written February 16, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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ION Orchard - All You Need to Know BEFORE You Go (2024)

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