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Are you having trouble connecting to Wi-Fi on Windows 10 or 11? Resetting your Wi-Fi network adapter can help resolve wireless issues, including not being able to connect to a Wi-Fi access point or not being able to browse the web once connected. If disabling and re-enabling your wireless adapter doesn't help, you can uninstall and reinstall your Wi-Fi drivers, reset your TCP/IP stack, or even perform a full network reset. This wikiHow article will teach you simple ways to manually reset your wireless adapter and network settings on a Windows PC.

Things You Should Know

  • If your computer can't connect (or won't stay connected) to your Wi-Fi router, disabling and re-enabling the Wi-Fi adapter can help.
  • If your Wi-Fi problems are persistent no matter which access point you connect to, you might need to uninstall and reinstall your Wi-Fi drivers.
  • For tougher internet connection issues, you can manually reset all of your network settings from the command prompt or in Network Connections.
Method 1
Method 1 of 4:

Disabling & Reenabling the Adapter

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  1. If you're resetting your wireless adapter because you can't access your wireless network, first make sure you haven't accidentally disabled Wi-Fi. To check, open your Windows Settings, click Network and Internet, and toggle on the Wi-Fi switch.
    • Toggling Wi-Fi on and off may be all you need to do to fix your connection issues.
  2. This brings up a menu if you're using Windows 10.
    • If you're using Windows 8, 7, or Vista, follow these steps instead:
      • Click the Start menu and select Control panel.
      • Click Network and Sharing Center. If you don't see it, click Network and Internet. You should find the Network and Sharing Center there.
      • Click Change adapter settings in the left panel.
      • Skip to Step 4.
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  3. It's near the middle of the menu.
  4. You'll see Change adapter options in Windows 10, and More network adapter options in Windows 11. A list of your connections will appear.
  5. This turns off the wireless adapter.
  6. The adapter will restart and attempt to connect to your default Wi-Fi network.
    • If you're still having trouble with your connection, try connecting to a different wireless access point. If that works, the issue may be with your internet provider or Wi-Fi router.
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Method 2
Method 2 of 4:

Resetting TCP/IP and DNS

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  1. If you're still having internet issues after resetting the adapter, you can try resetting the TCP/IP stack, release and renew the IP address, and flush and reset your DNS cache from the command line. When you type cmd, you'll see some search results appear.
    • This method will delete all of your computer's network connections and settings, including the wireless adapter, and then reinstall them. If you’ve already tried disabling and re-enabling the wireless adapter and it didn't solve your problem, use this method on any version of Windows.
  2. This gives you an elevated command prompt that allows you to perform administrative tasks.
  3. This command resets your TCP/IP settings, which can help resolve internet issues.[1]
  4. This essentially removes and re-adds TCP/IP by overwriting registry keys.[2]
  5. This command releases the IP address that was assigned to you by the router.
  6. This command attempts to reconnect to the router to acquire a new IP address.
  7. This final command purges any cached IP addresses and domain names.
  8. Once your PC comes back up, you'll need to reconnect to your Wi-Fi network, which includes re-entering the password (if applicable).
    • If you're still having trouble with your connection, try connecting to a different wireless access point. If that works, the issue may be with your internet provider.
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Method 3
Method 3 of 4:

Uninstalling & Reinstalling the Driver

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  1. If you're still having trouble after resetting your Wi-Fi adapter, you can try removing and reinstalling the wireless card drivers. But before uninstalling, you'll want to make sure you have the correct Wi-Fi adapter drivers saved to your PC.[3]
    • To make sure you're downloading the correct driver, visit your PC manufacturer's support website and choose your exact PC model. If you're not sure of the model, press Windows key + Pause at the same time, or go to Settings > System > About.
    • If you don't have internet access, you can download the drivers on another computer, save them to a USB flash drive, and then copy them to PC that's having problems.
    • In some cases, your Wi-Fi adapter can use a generic driver that comes preinstalled with Windows. If you don't download a driver, you may be able to use the generic driver to get back online after uninstalling.
      • Sometimes using the default driver can even resolve internet issues! But to be on the safe side, download your manufacturer's drivers—there's always a chance your card isn't compatible with the generic drivers.
  2. This opens the Device Manager, which allows you to add and remove hardware drivers.
  3. This displays all of the network adapters connected to your PC, including your Wi-Fi adapter.
  4. A confirmation message will appear.
  5. This ensures that the driver is actually removed.
  6. The previous driver is now removed.
  7. Once your computer shuts down and restarts, Windows will attempt to install the best driver for your network card automatically. If prompted, allow the drivers to install.
    • After the drivers are installed, try connecting to Wi-Fi. If you're connected, great! If not, continue with this method to manually reinstall the drivers.
  8. If you downloaded a file that ends with .exe, double-click the file and follow the on-screen instructions to install. This will automatically install the drivers for your Wi-Fi card.
    • If the file ends with .zip, you'll need to unzip the file first. Right-click the file, select Extract all, select a folder you'll remember, and then click Extract.
    • If there's no file ending in .exe or you weren't able to download drivers, continue to the next step.
  9. Here's how:
    • Right-click the Start button and select Device manager.
    • Click the arrow next to "Network Adapters."
    • Right-click the Wi-Fi adapter and select Update driver.
    • Click Browse my computer for drivers.
    • Click Browse and select the location of your drivers.
    • Click Next and follow the on-screen instructions.
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Method 4
Method 4 of 4:

Resetting All Network Adapters

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  1. If you're still having trouble, you can use this method to reset all of your network adapters and settings at once. This should be your last resort, as it clears all settings—including saved Wi-Fi networks, passwords, and VPN settings.
    • If you're having connection issues after upgrading to Windows 11 or can't connect to shared network drives, this method may resolve those issues.[4]
  2. It's near the middle of the menu.
  3. If you have Windows 10, you can skip this step. For Windows 11, click this option at the bottom of the right panel.
  4. You'll see this near the bottom of the right panel on both Windows 10 and Windows 11. Once you click this link, you'll see a message telling you that your network adapters will be removed and reinstalled and that you'll have to reconnect to the internet afterward.
    • You may have to reinstall any VPN software you're currently running after the reset is complete.
  5. This begins the full network adapter reset process. When the network adapters are uninstalled, your computer will restart and then re-install the adapters on its own.
    • Once your PC restarts, you'll need to reconnect to your Wi-Fi and other networks.
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Community Q&A

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  • Question
    How do I fix my wireless adapter permanently if I need to use the troubleshooter all the time?
    Community Answer
    Community Answer
    From Device Manager click on your adapter and go to the Advanced tab. Under the WiFi setting change 802.11b/g/n to 802.11b/g (So there is no "n" at the end). Also go to the Power Management tab and uncheck power saving.
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About This Article

Nicole Levine, MFA
Written by:
wikiHow Technology Writer
This article was co-authored by wikiHow staff writer, Nicole Levine, MFA. Nicole Levine is a Technology Writer and Editor for wikiHow. She has more than 20 years of experience creating technical documentation and leading support teams at major web hosting and software companies. Nicole also holds an MFA in Creative Writing from Portland State University and teaches composition, fiction-writing, and zine-making at various institutions. This article has been viewed 478,149 times.
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Co-authors: 11
Updated: June 10, 2023
Views: 478,149
Categories: Windows
Article SummaryX

1. Right-click the Start menu.
2. Click Network Connections.
3. Click Change adapter options.
4. Right-click the Wi-Fi connection and select Disable.
5. Right-click the Wi-Fi connection and click Enable.

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Thanks to all authors for creating a page that has been read 478,149 times.

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