Page 1 BlackBerry Z3 Smartphone Version: 10.3.1...
Page 2 Published: 2014-12-22 SWD-20141222103321585...
Page 3: Table Of Contents
Contents Setup and basics............................6 New in this release............................6 Introducing your BlackBerry smartphone..................... 14 Your device at a glance..........................14 What's different about the BlackBerry 10 OS?....................16 Notification icons............................22 Menu icons..............................23 Setting up your device..........................23 Using gestures............................. 26 Personalizing your device..........................34...
Page 4 BlackBerry Keyboard and typing........................ 168 Language..............................175 Keyboard input methods..........................177 Screen display............................182 Accessibility.............................. 183 Media cards and storage..........................183 Using your device with BlackBerry Link...................... 188 Applications and features...........................198 Organizing your apps..........................198 About the BlackBerry Assistant........................201 Calendar..............................205 Contacts..............................214 Clock.................................
Page 5 Calculator..............................247 Productivity and work..........................249 Switch between your personal space and work space................. 249 About BlackBerry Balance and your work space ..................249 BlackBerry Blend............................255 Remember..............................256 Documents To Go............................262 Print To Go..............................262 BlackBerry World for Work......................... 263 BlackBerry Enterprise IM........................... 263 BlackBerry Enterprise IM for Cisco......................
Page 6: Setup And Basics
Internet, and provide a response. Using the BlackBerry Assistant app you can start a BBM chat, make a phone call, send an email message, or add an event to your calendar. You can also update your status in social networking apps, and search for directions, weather forecasts, information about restaurants or shopping, and more.
Page 7: Android Apps
Modernized visual elements help you navigate your BlackBerry device and improve your productivity within apps. In the apps installed with the BlackBerry 10 OS, the action bar at the bottom of the screen uses color to highlight the next, or next best action.
Page 8: Blackberry Hub
Setup and basics Battery Improvements have been made to the BlackBerry 10 OS to help improve the life of the battery in your BlackBerry device so that your device is ready to perform when you are. Battery Saving Mode lets you set options to conserve battery power. By default, when your device is in Battery Saving Mode, the device reduces the brightness of the screen and doesn't turn on the screen when it receives notifications.
Page 9 Reminder notifications for events in the Calendar app have a fresh new look! From an event reminder, you can notify the meeting organizer that you will be late, locate the meeting using BlackBerry Maps, set a custom snooze time instead of the default snooze time, or join a conference call.
Page 10 BlackBerry Balance If your BlackBerry device uses BlackBerry Balance technology, a Camera app is now available in your work space. Pictures and videos taken using the Camera app in your work space are saved in the camera and videos folders in your work space.
Page 11: Blackberry Story Maker
The Pictures app also now lets you mark pictures that you want to be able to hide. After you select the pictures that you want to be able to hide, before you pass your BlackBerry device to a friend or coworker, with a quick swipe and tap, you can hide the pictures that you selected.
Page 12 You can also adjust the quality of the sound in your videos by changing the equalizer options. The Videos app is more closely integrated with the BlackBerry Story Maker app. You can quickly send videos to BlackBerry Story Maker to create a story or add to an existing story.
Page 13: Settings Menus
Device Monitor To help you track your data usage, the Device Monitor screen lets you see the total amount of data used by your BlackBerry device, including data usage while roaming, and the total amount of data used by the apps on your device. You can also specify limits and set notifications that are displayed on the device to help you monitor the amount of data you use.
Page 14: Introducing Your Blackberry Smartphone
Setup and basics To improve the security of information on your BlackBerry device, you can control what appears in notifications on the screen when your device is locked. For example, you can change your settings so that only the name of the sender of a message appears;...
Page 15 5. Micro SIM card slot 6. USB port 7. Microphone 8. Volume down 9. Mute (Press); BlackBerry Assistant (Press and hold) 10. Volume up 11. Lock screen (Press); Power on/off (Press and hold); Reset (Press and hold for 10 seconds)
Page 16: What's Different About The Blackberry 10 Os
What's different about the BlackBerry 10 If you're new to a BlackBerry 10 device, you might be eager to learn more about what makes it different from other BlackBerry devices. Find information about the home screen, settings, messages, and apps. Learn where to find your phone number and PIN and find out how to search.
Page 17: How Do I Change My Settings And Options
User Guide Setup and basics How do I change my settings and options? Do any of the following: • To find the settings and help for an app, swipe down from the top of the screen. • To find the settings for the device, on the home screen, swipe down from the top of screen. Tap Settings.
Page 18 You can peek at the BlackBerry Hub or open it from anywhere on your device. From the bottom of the screen, slide your...
Page 19: Phone Keys
Where are my apps? Some of the apps that you used on your old BlackBerry device might not be available on your BlackBerry 10 device. In the BlackBerry World storefront, you can check if your old apps are available on the My World screen or find new apps.
Page 20: Move The Cursor
User Guide Setup and basics • To cancel your selection, tap anywhere on the screen. • To change your text selection, drag the handles. Move text 1. Touch and hold your finger on a word or in a text field. 2.
Page 21: Where Do I Find My Files
Where do I find my files? You can find your files in the File Manager app. If you added a work account to your BlackBerry device and your administrator turned on BlackBerry Balance technology, your device data, apps, and network access are divided into a work space and a personal space.
Page 22: Notification Icons
How do I search? If you want to find something on your BlackBerry device, such as a message, a song, or an app, or if you want to search the Internet, you can say or type your search in the BlackBerry Assistant. To open the BlackBerry Assistant, on the home...
Page 23: Menu Icons
Add a new entry in the Remember app and the Calendar app Setting up your device To set up your BlackBerry 10 device, you need a micro SIM card. If you don't have a SIM card or don't have the right type of SIM card, contact your service provider.
Page 24: Insert A Media Card
Depending on your service provider and where you purchased your BlackBerry device, the SIM card might already be inserted. With the back of your BlackBerry device facing you, open the door on the left side of the device. With the metal contacts facing you, insert the micro SIM card into the bottom slot as shown.
Page 25: Set Up Your Device Using The Setup App
User Guide Setup and basics With the metal contacts facing away from you, insert the media card into the top slot. Set up your device using the Setup app Tip: A network connection is required for some of the features within the Setup app. You can use the Setup app to do any of the following: •...
Page 26: Using Gestures
Customize your device settings The Setup app prompts you to sign in with your existing BlackBerry ID and allows you to create a new one. If you aren't sure whether you already have a BlackBerry ID, on your computer, visit www.blackberry.com/blackberryid.
Page 27 Peek at the BlackBerry Hub To see your messages, you can peek at the BlackBerry Hub, or open it, from anywhere on your BlackBerry device. From the bottom of the screen, slide your finger up and to the right.
Page 28: Show The Menus
User Guide Setup and basics Tip: Keep your finger on the screen while you peek at the BlackBerry Hub. To go back to what you were doing, slide your finger back down. Show the menus You can find features, options, and help by exploring the menus.
Page 29: Scroll And Move Between Items
User Guide Setup and basics Note: In an app, to find the device settings, use two fingers and swipe down from the top of the screen. Scroll and move between items Slide your finger to scroll through a list, pan a webpage, or move between pictures. Do any of the following: •...
Page 30: Use A Slider
User Guide Setup and basics • To move between the BlackBerry Hub and your apps, slide your finger left and right. Use a slider If a slider appears on your screen, you can use the slider to progress through a file, such as a song or video, or scroll through multiple pages, such as the pages of an eBook.
Page 31: Select Items
User Guide Setup and basics Select items Do any of the following: • To select an item, simply tap it. If the item can be opened, it opens. • To highlight an item without opening it, touch and hold the item. •...
Page 32: Zoom In To Or Zoom Out From The Screen
User Guide Setup and basics Zoom in to or zoom out from the screen If you want to see an image in more detail, or if you're having trouble reading words that are too small, you can magnify the screen by zooming in. To see more of the screen, zoom out. Do any of the following: •...
Page 33 Lift to wake If this feature is turned on, when you pick up your BlackBerry device from a flat surface, your device wakes up automatically. You don’t have to press the Power/Lock key or swipe up from the bottom of the screen to start using your device.
Page 34: Personalizing Your Device
User Guide Setup and basics Flip to save power If this feature is turned on, when you place your device facedown on a flat surface, your device goes into standby mode to extend battery life. You still receive notifications for incoming calls, messages, and alarms. To turn on or turn off this feature, tap Settings >...
Page 35: Device Switch
Before you begin switching to your new BlackBerry 10 device, take a moment to make sure that you have completed the following list. • Complete all of the instructions in the Setup app that opens the first time that your BlackBerry 10 device starts after you insert the battery. •...
Page 36 • Text messages (SMS and MMS) • Phone history • Wireless connection profiles BlackBerry Link Data saved to the storage space on • BlackBerry Link installed on a your previous device, including the computer following: • Computer • Contacts •...
Page 37 Back up your device data Using a computer and BlackBerry Link, you can back up and restore most of the data on your BlackBerry device. You can back up your settings, phone history, fonts, saved searches, messages, organizer data, browser bookmarks, and media files.
Page 38 Switching from an iPhone or Android device If you switch from an iPhone or Android device to a BlackBerry 10 device, you can use the Device Switch app to transfer your data. You can transfer your contacts, calendar entries, pictures, music, and videos. When you finish setting up your...
Page 39 You can use the Device Switch app to transfer data from a device running BlackBerry OS version 5.0 to 7.1, a device running the BlackBerry 10 OS, a device running iOS 6 and later, or a device running Android 2.3 and later to your new BlackBerry 10 device.
Page 40 Complete the instructions on the screen. Transfer contact info using a SIM card Your BlackBerry 10 device uses a micro SIM card. As such, this data transfer method is only available if you're switching from one BlackBerry 10 device to another.
Page 41: After You Switch Devices
BlackBerry 10 device. After you switch devices After you finish switching to your new BlackBerry 10 device, if you used a media card in your old device, move it to your new device. Also, consider doing the following: •...
Page 42 Download your apps from BlackBerry World You can reinstall apps and games that you buy as many times as you need to on the same BlackBerry device, and on up to four additional devices, without having to pay for the items again.
Page 43: Blackberry Id
Troubleshooting: Device Switch I can't switch my SIM card to my new BlackBerry 10 device Some BlackBerry 10 devices use a micro SIM card. To get a micro SIM card for your new device, contact your service provider. Some of the data from my previous device isn't on my new device The type of device you transferred data from and the version of device software on your previous device determines what data can be transferred to your new device.
Page 44: Set Up A New Blackberry Id
You should sign in with the same BlackBerry ID on all of your BlackBerry devices. If you previously created a BlackBerry ID, you must use it when you set up your new device instead of creating a new BlackBerry ID.
Page 45 When you switch to a new BlackBerry device, during setup, you will be prompted to enter your BlackBerry ID username and password. It's important to use the same BlackBerry ID that you used on your previous device, since many of your apps and settings are associated with your BlackBerry ID.
Page 46 If you follow the steps to reset your password on your device, the password reset email will be delivered to your device. Complete the instructions in the email to reset your BlackBerry ID password.
Page 47: Phone And Voice
User Guide Phone and voice Phone and voice Phone While on a call, you can switch between the speakerphone, headset, and handset; mute a call; or start a conference call by making another call. You can also open the dial pad, make notes while on a call, and move a call to BBM Video. Phone icons Incoming calls Icon...
Page 48: Making And Receiving Calls
User Guide Phone and voice Icon Description Split a conference call into multiple calls Move a call to BBM Video Making and receiving calls Make a call In the Phone app, tap Dial a number. Tap Call. Call a recent number or speed dial contact In the Phone app, tap Tap a name, number, or speed dial contact.
Page 49: Take Notes During A Call
Tap Save. Answering calls automatically You can set up your BlackBerry device to automatically answer calls when you have a Bluetooth headset connected, or when you remove your device from a case or holster. Automatically answer or end a call using a case or holster...
Page 50 > Bluetooth. Turn on the Automatically Answer a Call When Connected to a Headset switch. When you turn on this feature and you have a Bluetooth headset connected to your BlackBerry device, your calls are automatically answered after 5 seconds.
Page 51 User Guide Phone and voice • To put the first call on hold and answer the second call, tap Hold Current Call. Touch and hold the circle in the middle of the screen and slide your finger to the left. Release your finger when the circle covers •...
Page 52 User Guide Phone and voice Add a contact to your keyboard speed dial list On the home screen, swipe down from the top of the screen. Settings > Shortcuts and Speed Dial. On the screen, tap the key that you want to associate with the contact. Tap Speed Dial.
Page 53: Set Up Call Forwarding
User Guide Phone and voice Call waiting, call forwarding, and call blocking How do I block calls? When you block calls, you can stop all incoming or outgoing calls, and prevent all incoming or all outgoing calls when roaming. Contact your service provider for more info on blocking specific phone numbers. Depending on your wireless service provider, this feature might not be supported.
Page 54: Phone Options
User Guide Phone and voice Phone options Turn on Priority Calling If you have multiple phone lines, you can make calls with the phone line you want using the Priority Calling feature. With Priority Calling, you can assign a phone line or app to use when you make calls. In the Phone app, swipe down from the top of the screen.
Page 55 When you set up and use fixed dialing numbers, you can only make calls and send text messages to the phone numbers that you added to the fixed dialing numbers list. For example, if you give your BlackBerry device to your child to use, you can limit the phone numbers that your child can call.
Page 56: Notifications And Ringtones
The Instant Previews and Lock Screen Notifications features allow you to manage the BlackBerry Hub without having to leave the app that you're in when you receive your messages.
Page 57 App Notifications. Add notification profiles to your device In addition to customizing the default notification profiles on your BlackBerry device, you can also add your own profiles to your device. On the home screen, swipe down from the top of the screen.
Page 58: Change Your Ringtone
Change your ringtone Regardless of which notification profile is set on your BlackBerry device, you can change the ringtone to one of the default ringtones included on your device or use a ringtone that you download.
Page 59 User Guide Phone and voice How do I turn off all sounds and ringtones except for calls? On the home screen, swipe down from the top of the screen. Settings > Notifications. In the Active Profile drop-down list, tap Phone Calls Only. Tip: You can customize the notification settings for the Bedside profile.
Page 60: Change The Notification Settings For Level 1 Alerts
You can create custom notifications for important messages. Level 1 notifications override the notification settings set for all profiles. Note: To change the notification settings for Level 1 alerts, in the BlackBerry Priority Hub settings, you need to first add a rule. In the BlackBerry Hub, tap >...
Page 61: View And Respond To Instant Previews
While you're responding to a preview, incoming messages outside of the current conversation aren't displayed as Instant Previews notifications. To respond to Instant Previews, tap To show the keyboard on a BlackBerry device with a touch screen keyboard, swipe up from the bottom of the screen with two fingers. Type your message.
Page 62: About Lock Screen Notifications
Turn on the Turn on Screen for New Notifications switch. Set Lock Screen Notifications to only display the sender info You can set your BlackBerry device to only display the sender information in Lock Screen Notifications and to hide the subject and message content.
Page 63: Voicemail
Phone and voice Troubleshooting: Notifications and ringtones If the notifications and ringtones on your BlackBerry device aren't functioning in the way that you expect them to, consult the following troubleshooting topics. My device doesn't ring or vibrate when I receive a call or message Try the following actions: •...
Page 64: Set Up Your Voicemail
Your service provider's voicemail system might automatically delete messages after a certain period of time. If you don't want a message to get automatically deleted, you can save it to your device. In the BlackBerry Hub, or the Phone app, touch and hold a voicemail message. Tap Save.
Page 65 Clear the International Roaming check box. Deactivate visual voicemail on your device If you deactivate your visual voicemail service on your BlackBerry device, you must contact your wireless service provider to reactivate it. Depending on your wireless service provider, this feature might not be supported.
Page 66: Blackberry Hub And Email
The BlackBerry Hub gathers all of the messages, notifications, and events that you receive from your different accounts into one convenient location. In the BlackBerry Hub, you can receive and respond to email, text messages, or BBM chats all in the same place. Additionally, you can see and respond to direct messages and notifications from your social networking accounts, glance at your upcoming events, and more.
Page 67: Add An Email Account
You can add a Facebook, Twitter, LinkedIn, or Evernote account to your device. When you add an Evernote account to your device, your Evernote notebooks are available in BlackBerry Remember. On the Add Account screen, tap Facebook, Twitter, LinkedIn, or Evernote.
Page 68 Enter the username, activation password, and server address for your account. Tap Done. After you add a work account, follow the prompts to set a work space password to use with BlackBerry Balance and to enter your work network password.
Page 69 > IMAP or POP. Enter the account information. • To set how frequently your BlackBerry device checks for new messages (if push email isn't supported), in the Sync Interval drop-down list, tap an option. • To change the amount of time that messages can be retrieved on your device, in the Sync Timeframe drop-down list, tap an option.
Page 70 To stop receiving messages and notifications for an account and to stop syncing calendar and contact info for that account, you can remove the account from your BlackBerry device. On the home screen, swipe down from the top of the screen.
Page 71 User Guide BlackBerry Hub and email • If you're trying to add a work account supported by an EMM solution from BlackBerry, make sure that you have an activation password from your administrator. • If you're trying to add an email account supported by Microsoft Exchange ActiveSync, contact your administrator or email service provider to find out if you need to change any settings for the account.
Page 72: View Messages By Account Or Message Type
Viewing and searching messages You can view all of your messages and notifications in the Hub view in the BlackBerry Hub. Or, you can view messages for a specific account type or message type. You can search for a specific message, or customize your view so that you see only the messages and notifications that are important to you.
Page 73 Tip: You can also find your flagged messages in BlackBerry Remember, in the Flagged Messages task list. Viewing important messages with the BlackBerry Priority Hub With the BlackBerry Priority Hub feature, important messages are highlighted so that you can quickly find them in the BlackBerry Hub.
Page 74 You can create a rule so that messages that are sent from specific accounts, or with a specific subject, or with other specific criteria are sent to your BlackBerry Priority Hub. You can also set a Level 1 alert for specific messages so that you receive a custom notification when these messages are sent to you.
Page 75 View attachments sent to you You can quickly find and view the files sent to you and avoid searching through your messages. In the BlackBerry Hub, do one of the following: • To see all of the files that you received as attachments, tap •...
Page 76: Reply To Or Forward An Email
BBM messages, or other types of chat messages, depending on your wireless service plan and the accounts that you added to your BlackBerry device. When you tap Compose, the BlackBerry Hub suggests message types based on the messages you commonly compose.
Page 77: Forward A Text Message
Bold, italicize, and underline text; create ordered and bulleted lists; and change the font size and colors. While composing a message, tap Use the formatting toolbar to apply formatting to your text. Forward a text message In the BlackBerry Hub, touch and hold a text message.
Page 78: Managing Messages
In the BlackBerry Hub, touch and hold a PIN message. Managing messages Stay organized by managing your messages in the BlackBerry Hub. You can file messages, flag important messages, or save draft messages for later. Delete a message In the BlackBerry Hub, do any of the following: •...
Page 79 Touch and hold a folder. Flag a message When you flag messages, they appear in BlackBerry Remember, so that you can add due dates, tags, voice notes, and other files to them. In the BlackBerry Hub, touch and hold a message.
Page 80: Mark A Message As Read Or Unread
• To reply to a text message or a BBM message, tap Customize BlackBerry Hub Instant Actions for email messages By default, with BlackBerry Hub Instant Actions, you can file and delete your email messages. You can change your settings for the actions that appear in the list view.
Page 81 Set up S/MIME-protected messaging You need to store a private key and certificate on your BlackBerry device to send digitally signed or encrypted email messages using S/MIME-protected messaging. You can store a key and certificate by importing the files from a work email message or a media card.
Page 82 In the drop-down list, tap a signing or an encryption option. Note: If your BlackBerry device is associated with a CRL or an OCSP server, when you add recipients to an encrypted message, your device tries to retrieve a certificate status for each recipient. You are unable to send the message until...
Page 83 To select a key pair to use for encrypting messages you send, select an option in the PGP Encryption Key drop- down list. • To view PGP key details for a PGP key pair stored on your BlackBerry device, below either the PGP Signing Key or the PGP Encryption Key drop-down lists, tap View PGP Key. •...
Page 84: Peek At Your Messages In The Blackberry Hub From Anywhere
Navigating the BlackBerry Hub Peek at your messages in the BlackBerry Hub from anywhere Whether you're on your home screen or using an application, you can peek at or open the BlackBerry Hub from anywhere on the device. From the bottom of the screen, slide your finger up just a little bit. The current view shrinks to show your notifications.
Page 85 User Guide BlackBerry Hub and email Peek at your messages and notifications while you're composing or viewing a message In a message, slowly slide your finger from the left edge of the message to the right. Continue sliding to bring your list of...
Page 86: Check Your Upcoming Events From The Blackberry Hub
To open the highlighted message, release your finger. Check your upcoming events from the BlackBerry Hub You can check your agenda in the BlackBerry Calendar app, but if you're already in the BlackBerry Hub, just stay where you are. At the top of your list of messages and notifications, where today's date appears, slowly drag down. Your upcoming events start to appear.
Page 87: Add A Contact From The Blackberry Hub
Customizing BlackBerry Hub settings You can customize a variety of settings in the BlackBerry Hub. For example, you can change your default email address or calendar, or the order that your accounts appear in. You can also set an out-of-office reply using your BlackBerry device.
Page 88 When you share something (for example, a picture or a website) by email or when you compose a new email, your BlackBerry device sends the email from your default email address. When you add an event to your calendar or send a meeting invitation, your device adds the event to your default calendar.
Page 89 When Folder Isn't Synced switch. • To set the BlackBerry Hub to maintain the view you left it in when your device is inactive, turn off the Return to Default View When Idle switch. Tip: When you change your Display Style to Conversation, one line of preview text appears in each email in your list view so that you can quickly identify the email messages that you need to read in a particular conversation.
Page 90 To save your changes, tap Change which messages appear in the BlackBerry Hub You can choose to hide messages for some accounts, so they don't appear in the Hub Tab in the BlackBerry Hub. Calendar and contact syncing aren't impacted by these settings.
Page 91 Turn off cell broadcast messages Your service provider might send you cell broadcast messages when you're using your BlackBerry device in certain geographical locations (for example, to tell you about local weather conditions). There is no charge associated with these messages, but you can turn off them off if you'd rather not see them.
Page 92 Tap Facebook, Twitter, or LinkedIn. Type your status. Tap Post, Tweet, or Send. Make a phone call from the BlackBerry Hub > Calls. About public warning messages Public warning systems are used to send alert messages to users with enabled mobile devices. Public warning messages are text messages that alert users of possible threats to safety in their area.
Page 93 I can only see email for the last 30 days For some types of email accounts, by default, your BlackBerry device initially syncs email for the past 30 days. To change this setting, on the home screen, swipe down from the top of the screen. Tap >...
Page 94: Bbm
User Guide BlackBerry Hub and email If you use a work account that is supported by a BlackBerry Enterprise Server, your administrator might not allow you to send text messages, but you might still be able to receive text messages.
Page 95: Linkedin
About joyn Do you have friends and contacts who aren't using a BlackBerry 10 device? If so, you can chat, call, send pictures, and share videos with these contacts using joyn. If your wireless service provider supports joyn, within the Contacts app or the Phone app, the icon appears beside contacts who are using joyn, so that you can easily find other users.
Page 96 User Guide BlackBerry Hub and email At the bottom of a joyn chat, tap > Create Group. Tap + to add another contact. Repeat this step for each contact you want to add. If needed, type a chat subject. Type your message.
Page 97 If you block a joyn contact, you won't receive any messages from that contact and file transfers are declined automatically. Messages are filtered to the Blocked Messages folder in the joyn app, and read notifications are turned off. In the BlackBerry Hub, tap >...
Page 98: Media
Supported audio and video file extensions, formats, and codecs Depending on your BlackBerry device model and wireless network, some file extensions, formats, and codecs might not be supported. File extension Supported video codec(s) Supported audio codec(s) H.263, H.264, MPEG-4...
Page 99: Troubleshooting: Media
Troubleshooting: Media I can't open a media file Make sure that the file is in a format that your BlackBerry device supports. Camera You can use the Camera on your device to take high-quality pictures and videos, and to capture that perfect moment, even...
Page 100: Camera Icons
To accept the suggestion, tap the suggestion at the top of the screen. Tip: To make sure that your picture looks the best when being displayed on devices other than your BlackBerry device, such as a computer screen, make sure that you hold the camera in landscape view before you take the picture.
Page 101 Set the timer to take a picture In Normal and Time Shift modes, you can use the timer on your BlackBerry device to delay taking a picture for 3 seconds or 10 seconds. The timed delay allows you to get ready for the picture and even get into the shot yourself.
Page 102: Record A Video
Set the video size You can set the video size for the rear-facing camera on your BlackBerry device, allowing you to take videos in different conditions. For example, you can set the camera to record 720p at 60 fps to capture fast-moving objects.
Page 103: Using Time Shift Mode
Take a picture while recording a video Using the Camera on your BlackBerry device, you can capture a still picture while recording a video at the same time. You can take as many pictures as you like, without interrupting the video. Now you can capture the same event in two ways!
Page 104 Change the capture settings In the Camera app on your BlackBerry device, you can change the scene mode, the shooting mode, choose whether you use your flash, switch between the front camera and rear camera, change the ratio, and more.
Page 105: Shooting Modes
User Guide Media Shooting modes Shooting modes change the way that the camera takes pictures and records videos. For example, you can use Burst mode to take multiple pictures quickly. Icon Description Normal This mode is available for the camera and the video camera. Normal mode simulates a regular camera or video camera and allows you to take a single picture or video at one time.
Page 106: Changing The Camera Settings
Turn off the Auto Suggest feature The Auto Suggest feature on your BlackBerry device analyzes the conditions present when you're taking a picture and suggests the scene or mode best suited to those conditions. The Auto Suggest feature is designed to help you select the right scene or mode to take great pictures.
Page 107 Save media files to your built-in media storage By default, your BlackBerry device is set to save your media files to a media card, if there is one present. You can change the settings to save your media files to the built-in media storage on your device.
Page 108: I Can't Save Pictures Or Videos To My Media Card
I can't turn on the flash or use the video light Try the following actions: • There might not be enough battery power left to use the flash or video light. Charge your BlackBerry device and try again. • The flash might still be charging. Wait a moment and then try again.
Page 109: Pictures
Pictures You can use the Pictures app to organize the pictures you take with and add to your BlackBerry device. You can also edit, share, and display your pictures. Automatically generated stories compile your pictures and videos based on location, the date taken, and items that you added to the Favorites screen.
Page 110: Editing Pictures
User Guide Media Drag your finger around the screen. Editing pictures Use the picture editor to turn a picture into a masterpiece! The picture editor offers many tools to enhance your pictures, as well as adding unique touches to make your pictures stand out from the rest. You can also use the picture editor to reduce red-eye, increase the contrast of your picture, make it look like a cartoon, and much more.
Page 111 About automatic stories Your BlackBerry device combines the pictures and videos that you take into automatically generated stories. Pictures and videos are selected by the date taken and location, as well as whether they are favorite pictures and videos. Automatic...
Page 112 Turn off the Automatic Stories switch. Add a picture to BlackBerry Story Maker From the Pictures app on your BlackBerry device, you can add a picture to an existing story or a new story in BlackBerry Story Maker. In the Pictures app, touch and hold the picture that you want to use.
Page 113 Hide a picture from view If you have pictures on your BlackBerry device that you don't want people to see, you can hide those pictures from view. In the Pictures app, tap the picture that you want to hide from view.
Page 114: Share A Picture
. Tap the pictures that you want to share. Tap Take a screen shot of your device To take a screen capture of your BlackBerry device, press the Volume Up key and the Volume Down key at the same time.
Page 115 • To delete the folder, tap Add a picture to the Favorites screen Add pictures to the Favorites screen so that you can quickly access them. Pictures added to the Favorites screen are also used in the automatic stories that your BlackBerry device generates.
Page 116: Music
Smartphones > BlackBerry Smartphones > Supported Media. Music You can use the Music app on your BlackBerry device to play and organize your music, and create playlists. Music icons The FM Radio might not be available depending on your BlackBerry device model.
Page 117: Playing Your Music
Play, pause, or skip a song You can play music on any of the screens in the Music app on your BlackBerry device. The music currently playing appears at the top of the screens and you can tap the banner to access the music player controls.
Page 118: Create A Playlist
In the Music app, on the Playlists screen, you can create and listen to your own playlists, or play the collections of songs that your BlackBerry device gathers for you. In each playlist and collection, you can see which artists and albums are featured.
Page 119 Turn on the equalizer in the Music app The equalizer feature in the Music app on your BlackBerry device is designed to improve the sound quality of the music you're listening to. Options include bass, treble, airplane, jazz, rock, spoken word, and more.
Page 120: Videos
Troubleshooting: Music I can't open a media file Make sure that the file is in a format that your BlackBerry device supports. Videos You can use the Videos app on your BlackBerry device to play, edit, organize, and display your videos.
Page 121: Editing Videos
Editing videos Using the video editor on your BlackBerry device, you can edit and improve the videos that you record. For example, you can crop and change the length of your video, as well as enhance the brightness, color, volume, and more.
Page 122 > Enhance a video You can use the video editor on your BlackBerry device to improve the quality of your videos by changing the brightness, contrast, saturation, and more. In the Videos app, touch and hold the video that you want to change.
Page 123 Add a video to BlackBerry Story Maker From the Videos app on your BlackBerry device, you can add a video to an existing story or a new story in BlackBerry Story Maker. In the Videos app, touch and hold the video that you want to use.
Page 124 You can add videos to the Favorites screen so that you can quickly access them. Videos added to the Favorites screen are also used in the automatic stories generated by your BlackBerry device. In the Videos app, touch and hold a video.
Page 125: About Blackberry Story Maker
About BlackBerry Story Maker You can use BlackBerry Story Maker to make stories using pictures and videos that are saved on your BlackBerry device. You can customize your stories by adding music, filters, and more. BlackBerry Story Maker provides a fun and unique way to present your pictures and videos in a format that's similar to a movie.
Page 126 Tap Done. Edit the media used in a story You can change the way individual pictures and videos appear in stories in BlackBerry Story Maker. In BlackBerry Story Maker, tap a story. While the story is playing, tap the screen.
Page 127 Save a story in BlackBerry Story Maker When you save the stories that you create in BlackBerry Story Maker, you can send, share, or move the stories. If you don't save your story, it can only be played in BlackBerry Story Maker.
Page 128: Media Sharing
For example, if your story contains only videos, the Arrange Pictures in Collages switch is unavailable. Media sharing You can use your BlackBerry device to share your media files in a variety of ways, including using Play on and DLNA Certified devices. About sharing media You can wirelessly share the media files on your BlackBerry device with supported Wi-Fi CERTIFIED Miracast devices and DLNA Certified devices, such as computers, TVs, or other home entertainment equipment.
Page 129 Your DLNA Certified device must be a Digital Media Player. • Your BlackBerry device must be connected to the same Wi-Fi network as the device that you want to share the media files with. You can use the Media Sharing options in your device settings to allow DLNA Certified devices and Wi-Fi CERTIFIED Miracast devices to wirelessly access your media files.
Page 130: About Fm Radio
About FM Radio You can use the FM Radio in the Music app on your BlackBerry device to tune in to frequencies that broadcast FM stations and listen to all of your favorite FM stations. To use the radio, connect your headphones to your device. Your headphones work as the radio antenna.
Page 131: Add A Radio Station To Your Favorites
User Guide Media • To change the volume, press the Volume up or the Volume down key. Note: If you close the Music app while listening to the radio, the radio stops playing. Add a radio station to your Favorites To mark a radio station as a favorite, do one of the following: •...
Page 132: Settings
Customize your device settings Your BlackBerry device is designed to provide you with extensive customization and control. You can take it out of the box and get started, but you can also tailor and optimize your device for your needs. Get acquainted with the options and discover more about what your device can do.
Page 133 Access advanced setup options such as IMAP and POP. Accounts • Manage email settings and messages. • Manage text messaging settings. BlackBerry Hub • View recent or blocked contacts. • Access settings you use frequently. • Access these settings at any time when you swipe down from the top of the screen with two fingers.
Page 134 View your current BlackBerry ID information. • Sign in to your BlackBerry ID. BlackBerry ID • Change your BlackBerry ID password. • Turn on BlackBerry Protect to help secure and locate your device if it's lost or stolen. BlackBerry Protect (if available)
Page 135 User Guide Settings Item Description • Set up your device to use a smart card. • Create a device password. Security and Privacy • Encrypt your device data. • Delete your device data. • Change permissions for downloaded apps. • Create a SIM card PIN.
Page 136: Update Your Device Software
Turn on automatic updates for your device software When a software update for your BlackBerry device is available and your device is connected to a Wi-Fi network, software updates are automatically downloaded and installed on your device. When this feature is turned on, you aren't notified...
Page 137: Battery And Power
Battery and power Your BlackBerry device includes a number of features designed to help monitor your battery life and get the most out of your device. You can learn how to extend battery life, monitor which apps are using the most battery power, and charge your device in the most efficient way.
Page 138: Charge Your Device
Before you start using your BlackBerry device, you should charge it because the battery that came with your device isn't fully charged. Charge your device using the charger provided by BlackBerry in the box that your device came in. You can also charge your device using a USB cable connected to a computer, but charging might take longer.
Page 139 ) facing up, and connect the cable into the USB port on your device. Plug the charger into a power outlet. Keeping your battery charged Your BlackBerry device uses a lithium-ion battery. To maximize your use of this type of battery, when possible, do the following: •...
Page 140 The battery isn't charging because the power source isn't providing enough power. Use the charger that came with your BlackBerry device to charge the battery. The battery charge is low, and your wireless connections might turn off to conserve power. If the battery charge gets too low, your device might turn off.
Page 141 • To permanently delete the app, tap LED and battery notifications A solid red LED can indicate that your BlackBerry device is turning on or restarting. A flashing yellow LED can indicate that the battery power level is low and your device is charging.
Page 142 User Guide Settings A solid green LED can indicate that your device is plugged into a charger and that charging is complete. Using Battery Saving Mode If your battery power level is draining, you can set up Battery Saving Mode to turn on automatically and help make your battery last longer when you need it most! When Battery Saving Mode is turned on, your device automatically adjusts various settings to help save battery power.
Page 143: Close Apps
Settings > Display. • To automatically lock your device and dim the screen when it's in a BlackBerry case or holster, on the home screen, swipe down from the top of the screen. Tap Settings > Security and Privacy > Device Password > Lock Device When Holstered.
Page 144: Device And Battery Disposal
. Tap and hold the network that you want to delete. Tap Update your software You can often gain a boost in power savings by using the latest version of the BlackBerry 10 OS. If a software update is available for your device, a notification appears in the BlackBerry Hub.
Page 145: Connections
Check which wireless networks your device connects Your BlackBerry device won't necessarily connect to every type of network that's listed on your device. Your device is capable of connecting to all the networks listed, but actually connecting to each type of network also depends on your wireless service plan.
Page 146: Wireless Connections Icons
Settings Give your device a nickname You can change the name of your BlackBerry device as it appears to other devices. This nickname is helpful when you share media files wirelessly or connect using Bluetooth technology. On the home screen, swipe down from the top of the screen.
Page 147: Network Connections
Choosing a connection Your BlackBerry device is capable of a wide range of connections, to increase what you can do with your device and how it interacts with other devices. Take a look at the list of connections to learn about the different types of connections, some tips for when to use each connection, and maybe learn a few things you didn't know you could do.
Page 148 You can use an HDMI cable or a wireless display adapter to connect your BlackBerry device to another device such as a TV or computer monitor. You can display the screen of your BlackBerry device on the other device.
Page 149: Vpn Connections
Turn on airplane mode In some places, such as on an airplane or in a hospital, you need to turn off all the connections on your BlackBerry device. Airplane mode lets you quickly turn off your connections and, when you're done using airplane mode, turning off airplane mode restores the connections that were previously turned on.
Page 150: Switch Wireless Networks Manually
To reset the default APN settings, tap Connect to your VPN automatically You can set your BlackBerry device to automatically connect to a virtual private network (VPN) whenever you have mobile network coverage. On the home screen, swipe down from the top of the screen.
Page 151 Depending on your wireless service plan, you might be able to turn off data services (email messages, PIN messages, text messages with attachments, and browser service) on your BlackBerry device so that only the phone and basic text messaging are available.Turning off data services while roaming might prevent you from receiving additional roaming charges.
Page 152 Wi-Fi connections A Wi-Fi network connection is one way to get data services on your BlackBerry device, but unlike using the mobile network, using Wi-Fi doesn't add charges to your data plan. Your device is designed to try to use saved Wi-Fi networks before it tries to use the mobile network for basic data functions such as using the Internet or downloading apps.
Page 153 Delete a saved Wi-Fi network Your BlackBerry device can store up to 64 saved networks. If you have a lot of saved networks on your device and you don't use them all, you can delete some to tidy up your Saved Networks screen. Deleting saved networks that use a hidden SSID can also help preserve battery life.
Page 154 SSID to connect. Hidden SSID Select this check box if you want your BlackBerry device to search for an SSID that is not being broadcast. A hidden Wi-Fi network isn't listed as an available network on the Wi-Fi screen.
Page 155 Connect to another device using Wi-Fi Direct On the BlackBerry device that you want to connect to, on the Wi-Fi settings screen, the Wi-Fi Direct tab must be selected. To connect to another type of Wi-Fi CERTIFIED device, view the documentation for that device.
Page 156 Settings Connect to a Wi-Fi CERTIFIED Miracast device You can wirelessly display the screen of your BlackBerry device on a Wi-Fi CERTIFIED Miracast device, such as your television or a boardroom projector. Note: To display your screen on a device that isn't a Wi-Fi CERTIFIED Miracast device, you can use a wireless display adaptor or use an HDMI cable to connect your BlackBerry device to the other device.
Page 157: Bluetooth Connections
• Check that the time on your BlackBerry device is synchronized with the network time. If the times are different, it could prevent your device from connecting (for example, if connecting to the network requires you to have a certificate on your device, and the certificate has an expiration date).
Page 158: Turn On Bluetooth Technology
Rename a paired or saved Bluetooth enabled device You can change the name of a paired or saved Bluetooth enabled device as it appears on your BlackBerry device. On the home screen, swipe down from the top of the screen.
Page 159 Delete a saved Bluetooth enabled device If you have a long list of saved Bluetooth enabled devices on your BlackBerry device, you can delete the ones you no longer use to make it easier to find the ones that you do use.
Page 160 Your car kit must support the remote SIM Access Profile (rSAP). Turn on rSAP to allow your car kit to access the SIM card in your BlackBerry device. When your car kit has access to your SIM card, you can use your car kit to make and receive phone calls, and send and receive text messages (SMS and MMS).
Page 161 Automatically establish a Bluetooth connection when you turn on your device You might like to automatically reconnect your BlackBerry device to a Bluetooth enabled device, such as a headset. You can set your BlackBerry device so that whenever you turn on your Bluetooth enabled device, your BlackBerry device automatically reconnects to it.
Page 162 This profile allows you to connect your BlackBerry device to Bluetooth (HOGP) enabled devices such as a keyboard or mouse. Message Access Profile (MAP) This profile allows a Bluetooth enabled car kit to notify you of new messages on your BlackBerry device. This profile allows a car kit to access...
Page 163 Troubleshooting: Bluetooth I can't pair with a Bluetooth enabled device • Check that your BlackBerry device is compatible with the Bluetooth enabled device. For more information, see the documentation that came with the Bluetooth enabled device. • If your Bluetooth enabled device requires a passkey and you don't know what the passkey is, check the documentation that came with your Bluetooth enabled device.
Page 164: Usb Connections
If your BlackBerry device doesn't detect the Bluetooth enabled device that you want to pair with, try making your BlackBerry device discoverable for a short period of time. On the home screen, swipe down from the top of the screen.
Page 165: Mobile Hotspot
Prevent access to data on your device while charging The Charge Only Mode feature is designed to prevent access to the data on your BlackBerry device when you use a USB cable to charge your device. This feature is helpful if you travel frequently and charge your device at public charging stations.
Page 166 On some mobile networks, services such as email and BBM might not be available while Mobile Hotspot mode is on. After you set up Mobile Hotspot mode on your BlackBerry device, connecting to the mobile hotspot with a Wi-Fi enabled device is a lot like connecting to any regular router.
Page 167 Internet tethering allows you to share your BlackBerry device's connection to the mobile network with one other device, such as a laptop or tablet, so that you can access the Internet on your other device anywhere that your BlackBerry device can connect to the mobile network.
Page 168: Blackberry Keyboard And Typing
BlackBerry Keyboard and typing Communicate with the world by typing messages, email, and documents with the BlackBerry Keyboard. You can type efficiently by creating custom text shortcuts and turning on prediction, correction, and spell check. After you set up your...
Page 169: Show The Keyboard
Tip: To hide the keyboard, tap the screen outside a text entry field. If you want to hide the keyboard and there's nowhere to tap on the screen, swipe two fingers down from the top of the keyboard. Typing on the BlackBerry Keyboard Learn how to use accented and uppercase letters, symbols, and numbers on your keyboard.
Page 170: Type An Uppercase Character
Settings > Language and Input. Type faster with automated assistance settings You can change your typing settings to help you type faster on your BlackBerry Keyboard. Keyboard feedback provides an audible indication of your typing progress or when a misspelled word is corrected.
Page 171: Delete A Word
User Guide Settings • Tap to expand the selection to a whole paragraph. • To select more published text, such as in a browser or PDF file, move the cursor indicator handles to highlight the whole section of text. • To select more text in a text editor, such as an email message, place the cursor at the beginning of the text you want to select.
Page 172: Selecting Word Suggestions That Appear While You Type
Selecting word suggestions that appear while you type Your BlackBerry device is designed to learn what you tend to say and where in a sentence you tend to say it. Your device uses this information to try to predict what word you might type next and displays suggested words on the row of touch screen keys above the keyboard.
Page 173 Edit your personal dictionary When you use spell check you can add words that are marked as incorrect to a custom dictionary on your BlackBerry device so that spell check recognizes them as being correct. The words that you add to your personal dictionary can be edited at any time.
Page 174 Settings > Language and Input > Prediction and Correction > Word Substitution. Clear the learned words list The BlackBerry Keyboard learns words and phrasing based on your usage to predict the next word you write. You can clear the word list used for word suggestions with the following steps: On the home screen, swipe down from the top of the screen.
Page 175: Language
Troubleshooting: Keyboard and typing I can't show the Keyboard If your BlackBerry device is connected to another input device such as a Bluetooth enabled keyboard then you might not be able to show the BlackBerry Keyboard. To show the Keyboard, disconnect the other input device and try again.
Page 176: Change Your Keyboard Language
You must set up more keyboard languages before you can switch between languages. If you set up multiple languages that use the same keyboard layout (Such as QWERTY, AZERTY, or QUERTZ), your BlackBerry device automatically detects words in each language.
Page 177: Keyboard Input Methods
Typing in other languages You can set your BlackBerry device to recognize three different input languages when you type. As you type, your device makes predictions based on each of the language families. For example, if you use a Latin-based display language, predictions appear for any of the configured Latin-based languages.
Page 178 User Guide Settings • You can type alternate characters in two ways. You can press and press a letter. A second method is to press and hold the primary character. Then, select the alternate character from the options. • The Arabic language has many diacritics that you can add to characters. To add a diacritic, press the diacritic key on the row of touch screen keys above the keyboard.
Page 179 User Guide Settings Single key press Key press and hold + key press ‫و‬ ‫ؤ‬ ‫ؤ‬ ‫( ژ‬Farsi only) ‫( ژ‬Farsi only) ‫ز‬ ‫ظ‬ ‫ط‬ Typing in Chinese The Chinese language input methods support the following features: • You can type using a Latin-based alphabet on a QWERTY keyboard layout by pressing and then a letter.
Page 180 User Guide Settings To access more Cyrillic characters on the Russian keyboard layout, you can use one of the following methods: • To type an uppercase character, you can press and press a letter. • Alternate characters are available for T, I, P, L, M, or $. To type an alternate character, double-press the primary character.
Page 181 User Guide Settings • Alternate characters are available for Q, W, E, and R. • You can type alternate characters in two ways. You can press and press a letter. A second method is to press and hold the primary character. Then, you can select the alternate character from the options. •...
Page 182: Screen Display
User Guide Settings Screen display You can set preferences for your screen display, such as font size and wallpaper, as well as connect your device to an external display. Change your backlighting On the home screen, swipe down from the top of the screen. Settings >...
Page 183: Accessibility
Media cards and storage A media card lets you store more pictures, videos, music, and documents on your BlackBerry device! The files that you store on your device can be transferred between your device and your computer in just a few steps.
Page 184: Transfer Files Between Your Computer And Device Using A Wi-Fi
Settings Moving or copying media files and documents You can drag and drop documents, pictures, videos, music, and other files by using your BlackBerry device as a drive on your computer. You can also use BlackBerry Link to keep your media files and documents in sync between your device and your computer.
Page 185: Supported Media Cards
Want more space to store your ring tones, videos, pictures, and songs? For additional space to save documents and media files, you can insert a microSD card into your BlackBerry device. Using a media card can help to increase the performance and power efficiency of your device.
Page 186: Turn On Encryption
Check how much storage space is free You can view the amount of used and free storage space available on your BlackBerry device and your media card. You can also see a breakdown of what types of files are taking up space.
Page 187 In your browser privacy settings, clear your history, cookies, and other website data. Error messages: Media card If your BlackBerry device detects a possible problem or issue with your media card, you can view more details about the error in your Storage and Access settings.
Page 188: Using Your Device With Blackberry Link
User Guide Settings Media card is password protected A password is blocking access to the media card and data stored on it. Insert a media card into your BlackBerry device that isn't password protected. Your media card is read-only You can view and open files on the media card. You can't move, delete, or modify the files on the media card.
Page 189 Set up your computer with BlackBerry Link The first time you open BlackBerry Link, you can give your computer a display name that identifies your computer on your device and in BlackBerry Link. BlackBerry Link displays the default pictures, videos, and documents libraries on your computer that you can sync with and access from your device.
Page 190 Click Finish. Set up your device in BlackBerry Link When you set up your device in BlackBerry Link, you can give your device a display name. This name appears on your device and also identifies your device in BlackBerry Link.
Page 191 By default, devices you add to BlackBerry Link can access files in the media and documents libraries on your computer, as long as they are associated with the same BlackBerry ID you use in BlackBerry Link. You can turn off remote access for specific devices.
Page 192 • To permanently delete a file from your device that's stored on your computer, touch and hold a file. Tap Copy a file from your computer to your device After you save a file that's stored on your computer to your BlackBerry device, you can view the file even when you're not connected to the Internet.
Page 193 Back up your device data You can manually back up the data on your BlackBerry device at any time. By default, BlackBerry Link performs a quick backup of your device, including all data except your media files and applications. If you set backup preferences, BlackBerry Link creates a backup file containing the data you specify On your computer, open BlackBerry Link.
Page 194 If a new version of the device software is available for your device, a notification appears on your computer, beside your device name in BlackBerry Link. You can choose to automatically download device software updates as well as updates to...
Page 195 If a software update is available, click Install Update. Note: If you want software updates to be installed automatically when you connect your device to BlackBerry Link, select the Automatically download updates for your device software and BlackBerry Link checkbox.
Page 196 5. Do the following: • In the BlackBerry ID section, verify that you are signed in using the same BlackBerry ID as on your computer. • If your device is connected to a mobile network instead of a Wi-Fi network, in the Device Connections section, turn on the Use Mobile Network switch.
Page 197 Connect your BlackBerry device to your computer using a USB cable. You can't create a backup file of your device data over a Wi-Fi network. • On your device, verify that you are signed in to your BlackBerry ID. If you are not signed in, BlackBerry Link can't back up the data in your personal space. •...
Page 198: Applications And Features
Then when you're using your BlackBerry device with one hand, it's easier to open those apps. On the home screen, touch and hold an app icon or open app until all of the icons or open apps start to blink.
Page 199: Rename A Folder
User Guide Applications and features Add folders to the home screen You can organize your app icons by adding folders to the home screen. For example, you can add a folder for all of the games that you download and a folder for all of your business and productivity apps. To hide unused apps, you can add a folder to the home screen and put all of your unused apps in that folder.
Page 200: Deleting Apps
Deleting apps You can delete apps from the home screen of your BlackBerry device, or you can delete the apps that you download from the BlackBerry World storefront. Some apps are part of the core BlackBerry experience and can't be deleted.
Page 201: About The Blackberry Assistant
If you're in a meeting and need to keep things quiet, you can also type your requests in the BlackBerry Assistant using natural language. When you type your requests, the BlackBerry Assistant stays silent and responds with only text on the screen.
Page 202 User Guide Applications and features App or Service Tasks Send a BBM message, reply to a BBM message, and search your BBM messages. Phone Make a call by using a contact name or phone number, and check or return your missed calls.
Page 203 Assistant You can find a list of sample requests that you can say or type for each app or service that the BlackBerry Assistant supports. Depending on your device language, BlackBerry Assistant settings, or wireless network, some apps or services might not be available.
Page 204 Turn off full assistance mode When you turn off Full Assistance mode, you can still use the BlackBerry Assistant to dial phone numbers and search your device. The BlackBerry Assistant supports more languages when Full Assistance mode is turned off.
Page 205: Calendar
Make sure you have the address for the public calendar in iCalShare (ICS) format. You can add a public calendar that uses the ICS format to your BlackBerry device so that you can see that calendar in the Calendar app. When the owner of the calendar makes changes to events, the changes are synced to your device. Only the owner can change events in a public calendar.You can also open public calendar links in the BlackBerry Browser or in an...
Page 206: Find Email And Files Associated With An Event
Find email and files associated with an event Your BlackBerry device searches your data to find email and files that might be relevant to your event. For example, if you're meeting with people to review a document, your device might show that document.
Page 207 Tip: You can save your conference call details in the BlackBerry Calendar app settings so that you don't have to manually add the details to each conference call meeting.
Page 208: Change Or Delete An Event
User Guide Applications and features Add a task to the Calendar app When you add a task to the Calendar app, your task is added to both the Calendar app and the Remember app. In the Calendar app, tap > Enter your task details.
Page 209 In the meeting reminder, tap Join Now. Save conference call details in the Calendar app You can save the conference call bridge info in your BlackBerry Calendar app so that you can quickly add that info to your meeting invitations.
Page 210 Join a WebEx event To join an event, you must have the Cisco WebEx Meetings app installed on your BlackBerry device. Note: If your calendar event is associated with a work email account, the Cisco WebEx Meetings app must be installed in the work space on your device.
Page 211 Tip: You can also tap I Will Be Late in the meeting reminder. Share a file with meeting participants You can use email to share the files on your BlackBerry device with other meeting participants. Touch and hold a file.
Page 212 Change the email address to use with each calendar If you have multiple calendars on your BlackBerry device, you can set a different email address for each calendar. When you create an event in a specific calendar, invitations are sent using the email address that you assigned to that calendar.
Page 213 Check that the Sync Calendar switch is turned on. • If the calendar is saved on your computer in Microsoft Outlook or Apple iCal, try using BlackBerry Link to sync the calendar info on your computer with your BlackBerry device. For more information, see the BlackBerry Link help.
Page 214: Contacts
Contacts When you add contacts to the Contacts app on your BlackBerry device, connecting with them is easy. The Contacts app is integrated with the BlackBerry Hub, the BlackBerry Calendar, and other apps, so you can quickly add contacts to relevant messages and events or share your pictures and videos.
Page 215 By default, your BlackBerry device automatically merges contacts when it's clear that those contacts are the same person (for example, they share the same first and last names, mobile phone number, BlackBerry ID, and so on). You can choose whether or not you want your device to merge your contacts automatically.
Page 216 Contact views When you tap a contact in the Contacts app, your BlackBerry device shows you lots of details about the person. Some info, like a contact's birthday, the company the person works for, and the person's picture, is pulled from social networking accounts that you added to your device, like Twitter or LinkedIn.
Page 217: Delete A Contact
Touch and hold a contact. Copy a contact to another account or storage location If you have multiple accounts on your BlackBerry device, you might be able to copy a contact to one of those accounts, or to your SIM card.
Page 218: Rename A Contact Group
User Guide Applications and features Remove a contact from a contact group In the Contacts app, tap a contact group. Beside the contact's name, tap Tap Save. Rename a contact group In the Contacts app, tap a contact group. In the Group Name field, type a new name for the group. Tap Save.
Page 219: Search For A Contact
Search for a contact Like other apps on your BlackBerry device, the Contacts app has a search feature that lets you quickly find the contact that you're looking for.
Page 220: Share A Contact
Your BlackBerry device automatically merges contacts when it's clear that those contacts are the same person (for example, they share the same first and last name, mobile phone number, BlackBerry ID, and so on). If you still see duplicate entries in your contact list, you can merge those contacts into one entry.
Page 221: Clock
User Guide Applications and features You can remove duplicates by merging contacts on your device, or by clearing your local data on your device. To remove duplicate contact entries by deleting your local device data, do the following: 1. On the home screen, swipe down from the top of the screen. 2.
Page 222 > > Tap an alarm. Tap Alarm Tone. Select one of the alarm tone options. Tip: To use music you have added or downloaded to your BlackBerry device, tap Set an alarm for multiple days > > Tap an alarm.
Page 223: Set The Timer
Tap Timer Tone. Tap a timer tone. Tip: To use music you have added or downloaded to your BlackBerry device, tap World clock If you're a frequent traveller or if you have friends and family in different parts of the world, you can add cities to the world...
Page 224 When bedside mode is turned on, you're not notified of new messages, but any alarms that you have set will sound and your BlackBerry device displays the time, dimly lit. You can also set the option to turn on Battery Saving Mode, or to turn off wireless connections when in Bedside Mode.
Page 225: Blackberry World
BlackBerry Guardian is designed to protect you from downloading apps and games that might include malicious software or privacy concerns. The BlackBerry Guardian icon in the BlackBerry World storefront indicates that the app or game has been evaluated for malicious software or privacy concerns.
Page 226: Android Apps
User Guide Applications and features If malicious software is discovered in an app or game after it's available, the app or game is removed from BlackBerry World. Android apps Get apps and games designed for Android smartphones and install them on your BlackBerry device using the Amazon...
Page 227 User Guide Applications and features Change your Android app installation settings On the home screen, swipe down from the top of the screen. Settings > App Manager > Installing Apps. Do any of the following: • To allow the installation of Android apps from sources other than the Amazon Appstore, turn on the Allow Apps from Other Sources to be Installed switch.
Page 228: Maps And Gps
Go to the map screen. Search for a place or an address on a map You can use the GPS feature on your BlackBerry device to search for a specific address or a type of location and view the results on the map.
Page 229: Get Directions
Pin a place on a map In BlackBerry Maps, you can add pins to your map to track where you're going or to mark points of interest. In the Maps app, do one of the following: •...
Page 230 Change your route preferences You can change your route preferences while viewing or listening to turn-by-turn directions in BlackBerry Maps. You can set your route to avoid toll roads, highways, car-sharing lanes, or ferries. You can also set the type of route that you want to take (fastest, simplest, or shortest).
Page 231 . Tap Favorites. Touch and hold the place that you want to remove. Tap Add your work or home address In BlackBerry Maps, you can add your work and home addresses to save time when planning trips and getting directions. In the Maps app, tap >...
Page 232 Change default route settings If you always want BlackBerry Maps to show you the fastest or shortest route, or want to avoid certain things on your route, such as highways, toll roads, car-sharing lanes, or ferries, you can change your default settings.
Page 233: About Location Services
Tap Off. Change the map language to local In BlackBerry Maps, you can set the map text to display in the language specific to the map or area that you're currently viewing. In the Maps app, swipe down from the top of the screen.
Page 234: Browser
Turn on Location-based Ads. Turn on or turn off traffic data If traffic data is turned on, your BlackBerry device sends anonymous GPS location information to provide traffic data to BlackBerry applications. On the home screen, swipe down from the top of the screen.
Page 235: Browsing The Internet
Tap the search engine that you want to use. Add a new search engine You can add search engines so that they are available in the drop-down list when you search for a term in the BlackBerry Browser. Note: This feature is not available for some search providers.
Page 236 Share a link or picture You can share items on the web through an email, a text message, Facebook, Twitter, BBM, and more. In the BlackBerry Browser, do one of the following: • To share the webpage that you're looking at, tap >...
Page 237 Change the background color in reader mode > Find files that you downloaded After you download a file from the BlackBerry Browser, you can go to the download manager to find it again, open it, and share it. In the Browser, tap >...
Page 238 To open the webpages from your previous Browser session, tap My Tabs From Last Time. Bookmarks and browsing history Bookmark your favorite webpages so that you can easily access them the next time you use the BlackBerry Browser. Bookmark a favorite webpage On a webpage, tap >...
Page 239: Delete A Bookmark
Browsing safely To help you browse safely, you can check the certificates for a website, change the security settings, and change permissions for specific websites in the BlackBerry Browser. About website certificates Certificates help verify that a website is legitimate. Websites that require more security, such as banking sites, use...
Page 240 > Privacy and Security. Security settings Remove History Items Specify how often your BlackBerry device automatically deletes the browsing information from your BlackBerry Browser history. Private Browsing Keep your browsing information (your history, cached files, cookies, and so on) only while a browsing session is open.
Page 241: The Smart Tags Application Explained
BlackBerry device model. Scan a QR Code or barcode When you scan a QR Code by using the Smart Tags app, your BlackBerry device saves the information as a smart tag. In the Smart Tags app, tap . Hold your device so that all four corners of the QR Code or barcode appear on your screen.
Page 242 Create your own smart tag The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model. You can create your own smart tag to share with other devices or display as a QR Code.
Page 243 Use to create a smart tag that identifies a resource by using your own URI (Uniform Resource Identifier). For example, if you create your own application for the BlackBerry device, you can use this tag type to create a smart tag for your app.
Page 244: File Manager
View files on connected devices or networks You can view files on devices that are connected to your BlackBerry device, such as a media card or a device connected by a USB cable. If you are logged in to a cloud application on your device, you can also access files stored in the cloud. To access a file stored on another device: Tap a device.
Page 245: Add A Folder
User Guide Applications and features Touch and hold a file or folder. Tip: To change a file type, touch and hold a file. Tap > Add a folder When you open File Manager, a list of pre-defined folders appears. To add a folder, do the following: Navigate to where you want to add a new folder.
Page 246: Transferring Files
User Guide Applications and features Transferring files Share files Touch and hold a file. Choose a destination. Tip: To share multiple files, tap > . Tap the files you want to share. Tap Move a file Touch and hold a file or folder. Navigate to where you want to move the file.
Page 247: Calculator
Convert a unit of measurement You can use the Calculator app on your BlackBerry device to convert one unit of measurement to another. The calculator includes many different types of measurements that you can convert, such as temperature, volume, and weight. You can easily convert units of measurement and quickly get back to what you were doing.
Page 248 User Guide Applications and features In The bill field, enter the total of the bill. In the Tip field, enter a percentage. In the Number of People field, enter the number of people you are splitting the bill with. To round the totals up, tap the Round Upwards check mark. View your previous calculations In the Calculator app, tap Calculator.
Page 249: Productivity And Work
BBM Video chat. If your administrator turns on BlackBerry Balance, your adminstrator can also specify security policies that turn on and turn off features on your device.
Page 250: Change Your Work Space Password
Change your work space password You might be able to use the same password for your work space password and your BlackBerry device password, depending on the rules set by your administrator. On the home screen, swipe down from the top of the screen.
Page 251 Your administrator must set up BlackBerry Balance and associate your work account with an Enterprise Mobility Management (EMM) solution from BlackBerry. After your admin sets up BlackBerry Balance, a work space is automatically added to your BlackBerry device and you are prompted to finish the activation.
Page 252 Depending on the rules set by your administrator, the apps and features that are part of the BlackBerry 10 OS might be available in your work space, personal space, or both. The following table describes the default behavior for most BlackBerry 10 OS apps.
Page 253 Can I use personal apps on my work's network? If your administrator turns on BlackBerry Balance technology, depending on the rules set by your administrator, you or your administrator can allow work apps to access your organization's Wi-Fi or VPN network.
Page 254 If your administrator turns on BlackBerry Balance technology, your administrator can delete your work data from the work space on your BlackBerry device and leave your personal data and applications intact in the personal space. If you store personal data within work apps, for example you add a personal contact to the Contacts app in your work space, that personal data is deleted from your device when your administrator deletes your work space.
Page 255: Blackberry Blend
Turn on mobile network access for BlackBerry Blend BlackBerry Blend works when your device is connected to a Wi-Fi or mobile network , or a computer using a USB cable connection. To turn on the mobile network connection: On your device, on the home screen, swipe down from the top of the screen.
Page 256: Remember
If you have many quick settings items, you can swipe right or left to see BlackBerry Blend. Disconnect your device from BlackBerry Blend If you're away from your computer or tablet, and want to stop a BlackBerry Blend session, you can use your device to disconnect.
Page 257: Add An Entry To The Remember App
Everything you need to remember about the trip is in one place. The Remember app is designed to sync with the accounts that you add to your BlackBerry device. If you added a work email account to your device, your tasks, notes and flagged messages from your work account are kept in sync with the Remember app.
Page 258: Add Tags To An Entry
Tap Save. Set up a recurring task When you create or change a task in BlackBerry Remember, you can set it to repeat every day, on specific days or times, or at specific intervals. While you're adding or changing a task, tap Recurrence.
Page 259: Send Something To The Remember App
Send something to the Remember app Using the sharing capabilities of your BlackBerry device, you can send photos, videos, audio files, websites, or Documents To Go files to BlackBerry Remember. In an app, touch and hold the item that you want to send to the Remember app.
Page 260 Move an entry to a different folder If you have BlackBerry Balance set up on your device, entries associated with a work account can't be moved to a non- work folder. Also, if a work folder is specifically meant for notes or tasks (for example, folders synced with an email account supported by Microsoft Exchange ActiveSync), you might not be able to move entries in that folder.
Page 261 Change the default view in the Remember app You can set the default view so that when you open BlackBerry Remember, you see what's important to you. In a folder or on the Remember folder screen, swipe down from the top of the screen.
Page 262: Documents To Go
I can't add due dates, tags, voice notes, or attachments to an entry If your entry is in a folder that's synced with an email account or an Evernote account that you added to your BlackBerry device, you might not be able to add due dates, tags, or attachments to the entry. Try moving the entry into a new folder.
Page 263: Blackberry World For Work
BlackBerry World for Work is located in the work space on your BlackBerry device. The apps and games that you download from BlackBerry World for Work can be used only in your work space. You can buy apps from BlackBerry World for Work using the same payment method that you selected in the BlackBerry World storefront.
Page 264: Blackberry Work Drives
BlackBerry Travel User Guide. BlackBerry Work Drives You can use the BlackBerry Work Drives app to connect your BlackBerry 10 device to your organization's shared network drive or Microsoft SharePoint site. For more information on BlackBerry Work Drives, see the BlackBerry Work Drives User Guide.
Page 265: Connect To Dropbox
Connect to Dropbox User Guide. Box for BlackBerry 10 Box for BlackBerry 10 provides a cloud storage space to save and store files off your device. With Box for BlackBerry 10, you can: • Back up your files for safekeeping.
Page 266: Security And Backup
A BlackBerry ID is an email address and password that gives you access to BlackBerry websites, apps, and services. If you change your BlackBerry device, a BlackBerry ID helps you to transfer data to your new device. Make sure that you use the same BlackBerry ID for all of your BlackBerry devices.
Page 267 If you enter your work space password more than the allowed number of times, your work space and the contents within it are deleted. You can reduce or increase the number of allowed work password attempts in your BlackBerry Balance settings.
Page 268 Settings > Security and Privacy > Device Password. In the Lock Device After drop-down list, select an interval. • To automatically lock your device when it's in a BlackBerry case, on the home screen, swipe down from the top of the screen. Tap Settings >...
Page 269 BlackBerry device from a computer. If your device uses BlackBerry Balance technology, in your Balance settings, make sure that you turn off the Use as my device password switch.
Page 270 If BlackBerry Balance technology is set up on your device, depending on the rules set by your administrator, you might not be able to remove the password for your device.
Page 271: Protect Your Sim Card With A Pin
Display text when your device is locked You can display text on the screen of your BlackBerry device when the device is locked. For example, you can display a favorite quote, emergency contact information, or your own contact information so that if you lose your device, anyone who finds it can contact you.
Page 272: Blackberry Protect
BlackBerry ID. On the BlackBerry Protect website, you can view the current location of your device on a map, make it ring (even if it's in silent mode), or display a custom message on your locked device to provide instructions about how to contact you.
Page 273: Security Settings
Security settings You can set and change the security settings for applications on your BlackBerry device, and set up parental controls to restrict or limit access to features and content. You can use a smart card, and import certificates from your computer to increase the security of data on your device.
Page 274: Using Parental Controls
Using Parental Controls Parental Controls are designed to give you more control over how a BlackBerry device can be used and contacted. You can turn off access to certain apps, features, and content. You can also restrict incoming phone calls and messages to people in the Contacts app.
Page 275 10. Follow the instructions on the screen. About smart cards You can use a smart card and the password for your BlackBerry device or work space to unlock your device. You can use smart card certificates to send S/MIME-protected messages.
Page 276: Import A Certificate From A Smart Card
Complete the instructions on the screen. Store your smart card password on your device You can set your BlackBerry device to temporarily store your smart card password, so that you don't have to enter it as often. To clear the cache, lock your device.
Page 277: Password Keeper
If you saved the backup file to a media card, insert the media card into your new BlackBerry device. If you didn't save the backup file to a media card, you can use BlackBerry Link to transfer the records.
Page 278 User Guide Security and backup Manage password records In the Password Keeper app, do any of the following: • To add a record, tap . Enter the required information. Tap Save. • To edit a record, tap the record. Tap .
Page 279 User Guide Security and backup > Change Password Keeper Password. Complete the instructions on the screen. Lock Password Keeper In the Password Keeper app, swipe down from the top of the screen. Do any of the following: • To lock Password Keeper manually, tap •...
Page 280 User Guide Security and backup To make a password more secure, change the password in Password Keeper and on the associated website. Prevent password and username copying If you turn off the copy feature, you must enter your passwords and usernames manually. In the Password Keeper app, swipe down from the top of the screen.
Page 281: Legal Notice
(collectively the "Third Party Products and Services"). BlackBerry does not control, and is not responsible for, any Third Party Products and Services including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third Party Products and Services.
Page 282 Installation or use of Third Party Products and Services with BlackBerry's products and services may require one or more patent, trademark, copyright, or other licenses in order to avoid infringement or violation of third party rights. You are solely responsible for determining whether to use Third Party Products and Services and if any third party licenses are required to do so.
Page 283 Desktop Software, and/or BlackBerry Device Software. The terms of use of any BlackBerry product or service are set out in a separate license or other agreement with BlackBerry applicable thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY BLACKBERRY FOR PORTIONS OF ANY BLACKBERRY PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION.

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