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Lester Glenn Ford Dealership in Ocean, NJ | CARFAX
by 2015 CHEVROLET EQUINOX LT Owner on 05/02/2024Verified Service
I got immediate attention and immediate results. Having a bit of an older car brings a lot of stress but they worked with me and put me at ease. They even went above and beyond letting me know (without pressure) other things they recommended! Great Service!
by The Lester Glenn Ford Team on 05/06/2024
Hi!
We're so glad to hear that you received immediate attention and results, and that we were able to put you at ease about your older car! Providing peace of mind and going above and beyond for our customers is what we strive for. If you ever need anything else or have more feedback to share, please don't hesitate to reach out. Thank you for choosing us!
Happy Driving!
by 2021 FORD ESCAPE S Owner on 04/14/2024Verified Service
I purchased the car in February. I have hd a terrible time getting in fixed, which should have been ok when I bought it. it was not until I contacted Ford myself that the problem was taken care of. I have bought several cars from Lester Glenn and this was the worse experience I ever had. I was not at Lester Glenn April 3rd.
by The Lester Glenn Ford Team on 04/29/2024
Hi!
We apologize for the inconvenience you experienced with your recent car purchase! Our team strives to provide excellent service to all our customers, and we regret that we fell short of your expectations on this occasion. We have shared your feedback with our management team, and we understand that our Service Manager, Steve, has reached out to address the issue and ensure it has been resolved to your satisfaction! If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to let us know. We value your business and hope to have the opportunity to serve you better in the future!
Happy Driving!
by 2023 FORD F150 SUPERCREW Shopper on 11/06/2023Verified Purchase
The Lester Glenn Staff was wonderful to deal with. The transaction was simple and efficient from my first phone call through the pickup process. Great Pricing, no Haggling and the paperwork was partially completed when I stopped in the office.
Highly Recommended
by The Lester Glenn Ford Team on 11/06/2023
Hi there!
Thank you for your kind words and recommendation! We're thrilled to hear that our team made your transaction simple, efficient, and hassle-free! It's great to know that you found the pricing fair, and the paperwork process streamlined! If you ever have more to share or need further assistance in the future, please don't hesitate to reach out. We're here to make your automotive experience exceptional!
Happy Driving!
by 2016 FORD F250 SUPER DUTY Owner on 08/08/2023Verified Service
I have been having all kinds of problems with the DEF system four times but I will say this Burt the service manager has been on in believable ive probably had seven F2 50s, first diesel, last diesel I probably would never buy another Ford if it wasnt for him its a Shame Ford Odin my soul
by 2019 LINCOLN CONTINENTAL BLACK LABEL Owner on 07/29/2023Verified Service
I brought my Lincoln there because the other 2 Lincoln dealers didnt not return my calls for oil change (and tires prior to that) I had an appointment. I arrived on time and was told it would take one hour. After an hour, my car was exactly where I had left it, completely untouched. I asked for my keys and drove off. I needed up getting my oil changed at JiffyLube and my tires at Goodyear, the nextchoices I had left.
by 2019 FORD ESCAPE SEL Owner on 06/22/2023Verified Service
I went in for a recall on my Fire Escape and Lester Glenn was the only center that was able to take my appointment without giving me a date 8+ months out. They handled my recall quickly and the entire staff are all very nice. Daniel worked on my car and he was super nice. I dont mind driving 20+ miles to Lester Glenn Ford.
by 2023 FORD BRONCO SPORT OUTER BANKS Owner on 04/19/2024Verified Service
My service is always excellent at Lester Glenn Ford. The employees continue to go above and beyond and Mike and Steve in the service department are always so helpful and knowledgeable. I will always be their biggest fan.
- Esther F.
by The Lester Glenn Ford Team on 04/29/2024
Hi!
Thank you for your kind words, Esther! We're thrilled to hear that you consistently receive excellent service with us! Mike, Steve, and the rest of our team work hard to ensure that every customer's experience is top-notch! We truly appreciate your loyalty and support as our valued customer. If there's ever anything else we can assist you with, please don't hesitate to reach out. We look forward to continuing to serve you in the future!
Happy Driving!
by 2018 FORD TAURUS LIMITED Owner on 04/01/2024Verified Service
the service I received from Lester Glenn Ford was on par. It was what I'd expect from any dealership.
by The Lester Glenn Ford Team on 04/05/2024
Hi!
Thank you for your feedback! We strive to provide consistent and satisfactory service to all our customers. If there's anything specific you feel we could improve upon or if you have any further comments, please feel free to let us know. We appreciate your business and hope to serve you again in the future!
Happy Driving!
by 2020 FORD F350 SUPER DUTY Owner on 03/20/2024Verified Service
Everything went well with pleasant service people, work done on time and quick scheduled appointment.
by The Lester Glenn Ford Team on 03/25/2024
Hi!
We're delighted to hear that everything went smoothly during your visit! Providing pleasant service and completing the work on time is what we aim for! We're glad your appointment was quick and convenient for you. If you ever need anything else or have more feedback to share, don't hesitate to reach out. Wishing you many more hassle-free visits in the future!
Happy Driving!
by 2018 FORD FOCUS SE Owner on 03/18/2024Verified Service
The staff addressed the issue in a professional and timely manner. Theresa is a pleasure to deal with and the manager Steve followed up after the repair was complete.
by The Lester Glenn Ford Team on 03/25/2024
Hi!
We're thrilled to hear that our team addressed the issue professionally and promptly. Theresa and Steve are valuable members of our team, and we're glad they could assist you with such care. We'll make sure to pass along your kind words to them. If you ever need anything else or want to share more about your experience, feel free to reach out. Here's to smooth journeys ahead!
Happy Driving!
by 2018 FORD F150 SUPERCREW Owner on 03/14/2024Verified Service
I had a great experience at Lester Glenn Ford my contact person missed DiMaggio handled all my problems, professionally and quickly he's great to work with
by The Lester Glenn Ford Team on 03/25/2024
Hi!
We're thrilled to hear about your great experience with us! We're glad we could handle all your problems quickly and professionally. We'll be sure to pass along your kind words to him. If you ever need anything else or want to share more about your experience, don't hesitate to reach out. Safe travels, and see you next time!
Happy Driving!
by 2015 FORD ESCAPE SE Owner on 02/27/2024Verified Service
Staff was friendly. Technicians were efficient. I was able to schedule an appointment in a timely fashion and did not spend more time than needed waiting on my vehicle.
by The Lester Glenn Ford Team on 02/27/2024
Hi!
We're delighted to hear about your positive experience! Ensuring friendly service and efficient work is our goal, and we're glad we could meet your expectations. If you ever need anything else or have more feedback to share, please feel free to reach out. We're here to help!
Happy Driving!
by 2020 FORD RANGER XL/XLT/LARIAT Owner on 12/20/2023Verified Service
Horrible service. Scheduled an appointment with them knowing I would wait . They took my truck for a diagnostic drive. Came back and said you have a trans problem. Come back in 2 weeks when we have a loaner available........
Horrible service center!
by The Lester Glenn Ford Team on 02/09/2024
Hi!
We are so sorry to hear that you feel this way. We understand that being told that your vehicle requires a fairly significant repair can be frustrating. We also understand that not having a loaner vehicle available in that exact moment can add to that frustration. Unfortunately, due to limited vehicle inventory, we do not have and extensive fleet of loaner vehicles available. These loaner vehicles are requested and reserved for customers in advance of their appointment. We apologize that we were not able to accomodate you more quickly and appreciate your feedback!
Thank you again!
by 2020 FORD ECOSPORT SE Shopper on 11/21/2023Verified Purchase
I am absolutely loving my new car, I never imagined I was gonna walk out with a car that day, but they made it very easy for me and so I did it.
by The Lester Glenn Ford Team on 11/21/2023
Hi!
We're over the moon to hear that you're absolutely loving your new car! It's fantastic that our team made the process easy for you, and we're thrilled you walked out with a car on the same day. If there's anything else you'd like to share or if you have further feedback, feel free to reach out!
Happy Driving!
by 2013 FORD ESCAPE SE Owner on 11/10/2023Verified Service
Paid for a complete oil change, tire rotation and inspection. They didnt re-fill my tire pressure. All tires were under-inflated by 15-20 psi. I won't be returning...
by The Lester Glenn Ford Team on 11/14/2023
Hi!
Thank you for sharing your feedback, and we sincerely apologize for the issues you experienced during your recent visit! We understand the importance of clear communication and thorough service, and we regret that we fell short of your expectations. We assure you that we take this feedback seriously. Our Service Manager Steve has attempted to get in contact with you. We want to work to resolve any issues you have had! We appreciate your loyalty over the years, and we genuinely want to make things right for you. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.
Thank you again!
by 2017 FORD EXPLORER SPORT Shopper on 11/06/2023Verified Purchase
Mo and Mark got me into the Explorer, I wanted, at the price i could afford. Excellent service!!! Thank you
by The Lester Glenn Ford Team on 11/07/2023
Hi there!
Congratulations on getting into the Explorer you wanted at a price you could afford! We're delighted to hear that Mo and Mark provided you with excellent service! Your satisfaction is important to us, and we appreciate your kind words. If you ever have more to share or need further assistance in the future, please don't hesitate to reach out! We're here to ensure your automotive journey is exceptional!
Happy Driving!
by 2021 FORD F150 SUPERCREW Owner on 10/21/2023Verified Service
Same day service. Dan Novack could not have been any more accommodating. Absolutely first class service done while I waited. Thank you!
by The Lester Glenn Ford Team on 10/23/2023
Hi!
We're delighted to hear about your same-day service experience with Dan and the first-class service you received! It's great to know that your needs were accommodated and that the service was completed while you waited. If you ever need anything else or have more feedback to share, please don't hesitate to reach out. We're here to make your automotive experience as convenient and enjoyable as possible!
Happy Driving!
by 2020 FORD F150 SUPERCREW Shopper on 10/01/2023Verified Purchase
At Lester Ford I had a very good experience. All the people were so nice and helpful and really know their job and
by The Lester Glenn Ford Team on 10/03/2023
Hi!
We're delighted to hear that you had a very good experience with us and that our team there was nice, helpful, and knowledgeable! Providing excellent service is important to us, and your feedback is greatly appreciated. If you ever have more comments or need assistance in the future, please don't hesitate to reach out! We're here to help! Happy Driving!
by 2014 FORD F150 Owner on 09/26/2023Verified Service
I had off for the day and called to see if I could come in for a service. the service manager got me in for an early afternoon appt. and I was able to have my vehicle serviced.
by The Lester Glenn Ford Team on 09/26/2023
Hi!
We're glad to hear that our service team was able to accommodate your request and get you in for a service appointment on your day off! We understand the importance of convenience and are pleased that we could assist you in servicing your vehicle!
If you have any more questions or if there's anything else we can do for you, please feel free to reach out!
Happy Driving!
by 2020 FORD ESCAPE SE Owner on 09/24/2023Verified Service
Always professional service as well as polite and informative.. I recommend Lester Glen to friends and family and we've bought vehicles from them for over 20 years now.. I'd say the best in the business.
by The Lester Glenn Ford Team on 09/25/2023
Hi!
Thank you so much for your loyalty and your kind words! We greatly appreciate your continued trust in us for over 20 years. Providing professional, polite, and informative service is our top priority, and we're delighted to hear that you recommend us to your friends and family! We strive to be the best in the business, and your feedback reinforces our commitment to excellence!
If you ever need anything in the future, please know that we're here to assist you!
Happy Driving!
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Service Information
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3,721 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Lester Glenn Ford specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Lester Glenn Ford specializes in these makes, in addition to many others.
Chevrolet
Ford
Hyundai
Jeep
Lincoln
Shop Amenities
Complimentary Drinks
Courtesy Shuttle
Free Wi-Fi
About Us
Whether you purchased your vehicle from our showroom or this is your first experience with our Lester Glenn Team, we thank you for your visit!
Our team is dedicated to providing an unprecedented level of customer service during your next route maint...
Frequently Asked Questions
What do verified customers think about Lester Glenn Ford in Ocean, NJ? Verified customers who visit Lester Glenn Ford in Ocean, NJ rate this business 4.5 out of 5 stars, with 235 reviews. 3,721 customers favorited this location.How can I contact Lester Glenn Ford in Ocean, NJ? To reach the sales team at Lester Glenn Ford in Ocean, NJ, call (732) 487-3748. To reach the service department, call (732) 838-7786How many used cars are for sale at Lester Glenn Ford in Ocean, NJ? There are 224 used cars for sale at this dealership. All listings include a free CARFAX Report.How many accident-free used cars are for sale at Lester Glenn Ford in Ocean, NJ? There are 32 accident-free used cars for sale at this dealership.How can I schedule a service appointment with Lester Glenn Ford in Ocean, NJ? You can schedule a service appointment at Lester Glenn Ford in Ocean, NJ through CARFAX.What are the shop amenities offered by Lester Glenn Ford in Ocean, NJ? Lester Glenn Ford in Ocean, NJ offers the following amenities: Complimentary Drinks, Courtesy Shuttle and Free Wi-Fi.Does Lester Glenn Ford in Ocean, NJ have a service center? Yes, Lester Glenn Ford in Ocean, NJ does have a service center. You can contact the service department at (732) 838-7786.
