I can almost 100% guarantee that the price isn't live and that once they have your details the price will mysteriously change until you are paying as much as or more than if you'd booked with the airline, and with much more hassle.
You know that old saying? If it sounds too good to be true, it probably is? It applies. Heavily.
Just book with the airline and save yourself some stress.
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What are forum guidelines?Hi, I tried to book a flight with mytrip.com. they wrote baggage not inclused...!So the price is 20€ less than in webside company ALITALIA but I don't understand if I can bring at least the hand luggage or nothing baggage.
Bye
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Yes - read on;
Mytrip claims to be an IATA accredited online travel agency.
They advertise an English helpline number +44 8447747881 but it now appears to us that this is only a front for a Greek company,
We booked flights with them on 9 February 2016 on Iberia Airlines (Madrid to Lisbon) and their subsidiary Air Nostrum (from Malaga to Madrid) . Mytrip.com immediately charged the cost of the flights to our credit card (travel card).
Two weeks later the airline changed the first flight making it impossible to make the connection to the second.
When we were notified we immediately requested that Mytrip.com change the flights to a practicable connection.
Despite repeated emails and expensive overseas calls to the Mytrip.com ‘help line’ Iberian Airways tells us that Mytrip.com has not made any request to change the flights.
Iberia Air says that they can not change the flights because Mytrip.com has not requested the change from them.
Iberia Air says that we cannot miss the first flight which now does not exist and just get to Madrid some other way in order to get on the second flight. In other words there is no way we can use the tickets we have paid for.
Mytrip.com does not respond to any of our emails.
And furthermore, apparently an UK 844 number, which their helpline is, is a premium number which returns payment from the cost of the call to the company. (just one phone call cost us 50 euros on hold)
We are now having to find alternative means of transport, of course at greater cost due to the last minute booking.
So much for me thinking IATA accreditation signified anything. If anyone knows of any way we can seek help or contact this company the information would be greatly appreciated.?
We used them for flights in Brazil in June, but booked in Feb. In March we were notified of a flight change on the flight going to our destination, which was ok, being only an hour difference, and the new e-tickets were sent. But then 2 weeks later we were notified of a second change, this time to the return flight, which then left us with no time to catch our international flight. I let them know immediately that it didn't suit. No response. Sent the email again several times, no response. Eventually, called the phone number and talked to an abrupt person on the other end. We did sort out an alternative, wasting virtually half a day, and bringing us into the international airport with a lay-over of 10 hours! BUT no new e-ticket! It took until well into April and many emails later before the new e-ticket was finally sent to us. Meanwhile I had to stress about whether I would have to try to arrange other flights. I don't think I would use them again!
Do not use mytrip. They are a fraud. I booked a flight which they claimed as refundable if canceled. But when i canceled it, they gave no refund and their customer support is also nowhere. You cannot contact them by any means. So, DO NOT USE MYTRIP.COM.
They're real but they're kind of shady. Booked a Ticket from Amsterdam to Stockholm via Brussels. It turned out the Amsterdam-Brussels flight was a train. With a fake flight number. "Stopping to refuel in Rotterdam Railway Station". Nobody at the airport knew what to do with my booking printout, and Air Brussels, who supposedly ran the "flight" had no office in Amsterdam airport., So eventually I just got on the train. The train ticket checking guy had no idea what to do with my booking either, but couldn't be bothered so he just let it go. The Brussels-Stockholm flight was real though so that was nice.