Aidan Brumsickle
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U-Haul should invest in a QA team. There's just no way this app was tested with any kind of rigor. The developers should be embarrassed. - it may or may not be able to access your location. This seems to be completely arbitrary. - want to turn your phone to landscape to take better pictures when returning? Bad idea, rotating your phone to landscape and back resets the process and you'll have to take all the pictures again. - want to log into the account you just made on the app? Good luck.
3 people found this review helpful
Denise Kubica
Useless app, literally don't bother. The app's location feature doesn't work, so i can't pick up the truck. I'm here, standing next to the truck, and also in front of the location's front door, location enabled "always on," and full bars for service. So while I waste moving hours waiting for the office hours so I can go in to get it, I share reviews.... super disappointing and pointless. Do better, U haul.
53 people found this review helpful
Matthew Klein
The app failed me on both pickup and drop-off. On pickup, even though the location feature knew my location, check-in repeatedly failed on verifying my location. On check out, the process reset itself every time I rotated my phone to take a better picture, even when I was almost done and didn't finish taking pictures, and I couldn't finish check out and had to call. Basically, don't bother.
92 people found this review helpful