E-Ticket - 2023 - Punta Cana Forum - Tripadvisor

E-Ticket - 2023

Ottawa, Canada
Destination Expert
for Punta Cana, Dominican Republic
Level Contributor
22,173 posts
32 reviews
305 helpful votes
E-Ticket - 2023

Updated thread for the E-ticket requirement for entry and departure from the DR.

Just returned form PC and as all the E-ticket threads are somewhat obsolete and this process has changed quite a bit since its innovation in April 2021. I am providing an update have included it in the Top Questions section for future reference.

Here is what I went through for the departure:

- E-ticket now only 3 parts (no more 72 hours requirement and Health/COVID questionnaire).

-Part 1 - General Information: permanent address information (for the person filling out the E-ticket). Also where you click on "Arrival E-Ticket"

- Part 2 - Migratory Information: name, gender, DOB, passport #, occupation, e-mail, flight details, hotel or accommodation details (select resort if staying at one). One new question is they ask if you will do any sports like surfing, scuba diving or golf... interesting. Also glad to see they've added "Retired" to list of employment... LOL.

- Part 3 - Customs Information: asking if you have large amount of $$$, anything subject to tax, live animals, plants of food products... regular customs Qs

Once you click complete, it will ask you if you want to complete the exit E-ticket. Click "Yes" The departure E-ticket is simply one small page asking for your departure details (date, flight #, Airline). Once complete, click "Yes".

Both your arrival and departure E-tickets will show up as QR-code on one page. Then at the bottom, you can download both as PDF documents and also e-mail them to yourself (you already entered an e-mail in Part 2). I did both but the e-mail came in within 30 seconds so that works very well.

You can still complete the E-ticket for up to 7 people travelling together (simply click on "yes" when ask if travelling with others). You also do not need to be living together. You can complete the E-ticket for a couple, family members, friends or co-workers. The names of the additional travelers (and passport #s) will appear at the bottom of the E-ticket.

You can also apparently modify an E-ticket now: "How can I modify my e-Ticket?

You must enter the system through the consultation option. It will show you a button that enables the editable form." I have not tried it but in the past, it was simple to redo another one but if this works well then it may save a few minutes by simply re-accessing your current E-ticket and modifying.

That's it. You now have both your arrival and departure E-tickets. Airlines in Canada do request to see them (as for other countries I believe) on departure to the DR/PC so good to have this completed before you arrive at the airport. I was asked for my E-ticket QR-code both in Canada before my trip to PC and again in PC at check-in for my flight to Canada.

There are some reports that some airlines still enforce the 72 hours before departure requirement which is wrong but to avoid this, simply complete within the 72 hours from your flight departure and you will be fine. Only takes about 10 mins or so to complete everything.

Hopefully this helps everyone.

76 replies to this topic
Winnipeg, Canada
Level Contributor
17,387 posts
31 reviews
49 helpful votes
71. Re: E-Ticket - 2023

Ahhhh, that could be (passport linked). But, I have never been asked in PUJ.

I still maintain their system is much more advanced than ours LOL.

Ottawa, Canada
Destination Expert
for Punta Cana, Dominican Republic
Level Contributor
22,173 posts
32 reviews
305 helpful votes
72. Re: E-Ticket - 2023

They have certainly improved over the last few years for sure. And agree, seems that we are regressing, yep.

Ottawa, Canada
Destination Expert
for Punta Cana, Dominican Republic
Level Contributor
22,173 posts
32 reviews
305 helpful votes
73. Re: E-Ticket - 2023

Little update: there apparently do not ask for your E-ticket at check-in anymore on departure from PUJ. This was the first time they didn't in my last 6 trips since they initiated the E-ticket. Still a good idea to have it ready just in case as processes are not always consistent.

Ottawa, Canada
Destination Expert
for Punta Cana, Dominican Republic
Level Contributor
22,173 posts
32 reviews
305 helpful votes
74. Re: E-Ticket - 2023

I know many have been having issues with the E-ticket recently, especially from the UK (various posts recently). Just completed E-tickets for my niece and her fiance who are heading to PC on Monday. As usual, used my laptop and Chrome to do this for them. No issues with drop down date (put in year first, month 2nd then day). I did notice that the return date (flight) for the return to Canada E-ticket was showing the same date as the arrival (flight to PC) date on the QR-code when you complete the departure E-ticket and then initially get the QR-code on the site. However, simply e-mail the E-tickets as such to yourself and/or download. Once I received the e-mail, the departure E-ticket was showing the correct date so no need to re-do.

United Kingdom
Level Contributor
286 posts
18 reviews
20 helpful votes
75. Re: E-Ticket - 2023

I was asked for it checking in at PUJ departures on Wed (8th). Pretty surprised, wasn't asked last year, I had printed it, no idea how random they were asking people.

PUJ have got incoming & departure technology running really well, so fast now. BUT the 'take off shoes' pretty tiresome, & surprised that bottles of liquid were allowed to be carried through.

Ottawa, Canada
Destination Expert
for Punta Cana, Dominican Republic
Level Contributor
22,173 posts
32 reviews
305 helpful votes
76. Re: E-Ticket - 2023

Yes the shoes thing has been a constant but surprised that they let liquid through (above the allowance). Saw many at the 1st security check point have to throw away bottles.

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