5,189 total
Reply from Atlas For Men Deutschland
Liebe Kundin, wir danken Ihnen vielmals für Ihr positives Feedback. Unser Ziel ist es, dass Sie rundum zufrieden sind. Dafür arbeiten wir stets daran, unsere Prozesse zu optimieren und immer besser zu werden. Wir wünschen Ihnen weiterhin viel Freude mit unseren Produkten und hoffen, Sie bald wieder in unserem Shop begrüßen dürfen. Freundliche Grüße, Ihr Atlas for Men Service Team
Date of experience: August 23, 2023
Reply from Atlas For Men Deutschland
Lieber Kunde, wir danken Ihnen vielmals für Ihr positives Feedback. Schön, dass Sie mit unserem Service zufrieden sind. Wir würden uns freuen, wenn wir Sie bald wieder in unserem Onlineshop begrüßen dürfen. Liebe Grüße aus Berlin, Ihr Atlas for Men Service Team.
This is not European made. It is all Chinese made junk. I ordered 2 jackets, a sweater, underwear and turtlenecks. Trust the old adage, "if it's too good to be true." Let's just talk about the winter jackets. The zippers were reversed and on opposite side, (china) Velcro on sleeves is not functional and sewn on so that it can't perform its task. No thought involved in the design at all, it is merely meant to look like a real coat. Materials are cheap and poorly composed. I am returning all of it. Be warned.
Date of experience: October 16, 2018
Reply from Atlas For Men Deutschland
Hello, we are sorry for these inconveniences. Could you provide me with your telephone number, email address and customer number at aude@atlasformen.fr so that our customer service team can get back to you? Thanks and have a great day. Aude@Atlasformen
Reply from Atlas For Men Deutschland
Liebe Kundin, wir danken Ihnen vielmals für Ihr positives Feedback. Schön, dass Sie mit unserem Service zufrieden sind. Wir würden uns freuen, wenn wir Sie bald wieder in unserem Onlineshop begrüßen dürfen. Liebe Grüße aus Berlin, Ihr Atlas for Men Service Team
Reply from Atlas For Men Deutschland
Dear customer, thank you very much for your positive feedback. We are pleased to hear that you are satisfied with our range. We hope you continue to enjoy our products. Greetings from Berlin, Your Atlas for Men Service Team
During the online ordering process, it was not possible to ask for a delivery address that is different from the main address of the ordering person, BUT this was not visible on the website so that I proceeded and was surprised to find the wrong delivery address in the ordering confirmation. Furthermore, it was not possible to enter any of the coupon codes in such a way that the price could be reduced. Again this was not apparent before completing the order. Immediately after the order confirmation arrived, I requested a change of the delivery address, but this was declined after three workdays, even though the shipment had not been transferred to the shipping company (Hermes) yet. Therefore, I canceled the whole order, but this was not confirmed. Since I was not ready to receive the shipment at my home address, I asked Hermes to keep it in their shop, and after ten days, they finally sent it back. Three weeks after the order, the full price was finally returned to my account, but in the end, I had to pay for the certified letter that ATLASFORMEN requires for cancelation (and I had a lot of trouble just for trying to obtain something that many internet shops provide routinely and easily, namely delivery to another address). In conclusion, never again!
Date of experience: December 21, 2021
Reply from Atlas For Men Deutschland
Dear customer, thank you very much for your feedback. We are sorry that there was reason to complain about our delivery information. It shouldn't be like that, of course. We work every day to optimize our processes and get better and better. We would be pleased if you gave us the chance to convince you of our offer and service. Kind regards, Your Atlas for Men Service Team
Reply from Atlas For Men Deutschland
Lieber Kunde, wir danken Ihnen vielmals für Ihr positives Feedback. Unser Ziel ist es, dass Sie rundum zufrieden sind. Dafür arbeiten wir stets daran, unsere Prozesse zu optimieren und immer besser zu werden. Wir wünschen Ihnen weiterhin viel Freude mit unseren Produkten und hoffen, Sie bald wieder in unserem Shop begrüßen dürfen. Freundliche Grüße, Ihr Atlas for Men Service Team
Date of experience: June 28, 2023
Reply from Atlas For Men Deutschland
Lieber Kunde, vielen Dank für Ihr Feedback. Leider können wir hieraus nicht genau schließen, auf was sich Ihre Bewertung bezieht. Können Sie uns hierzu nochmals eine Mail über unsere Kontaktformular auf unserer Homepage www.atlasformen.de zusenden, wir nehmen uns dann umgehend Ihres Anliegens an. Vielen Dank und viele Grüße, Ihr Atlas for Men Service-Team.
Reply from Atlas For Men Deutschland
Lieber Kunde, wir danken Ihnen vielmals für Ihr positives Feedback. Es freut uns zu hören, dass Sie mit unserer Ware und der Lieferung zufrieden sind. Wir wünschen Ihnen weiterhin viel Freude mit unseren Produkten und hoffen, Sie bald wieder in unserem Shop begrüßen dürfen. Freundliche Grüße, Ihr Atlas for Men Service Team.
