Hello Tom,
Thank you for the reply.
I appreciate your patience and efforts in trying to resolve the issue.
I suggest you to try removing all the permissions for the game from the child account, and then remove the child account from the
family, and check if the game is still asking for permission to run.
Follow the steps to remove the game from the child account.
-
Open
https://account.microsoft.com/family/ on the browser.
-
Now click on
Already set up? Sign in now> option.
-
Login
with the parent account.
-
Now under the child account click on
Content restrictions.
-
Now under Apps, games & media toggle the switch
Block inappropriate apps, games & media
from On to Off.
Now, follow the steps to remove the child account from the family.
-
Open
https://account.microsoft.com/family/ on the browser.
-
Now click on
Already set up? Sign in now> option.
-
Login
with the parent account.
-
Under the child account click on
More options.
-
Now click on
Remove from family.
Once the child account is removed from the family, try playing the game and check if the game is asking for permissions. If the game
is not asking for permission then add the child account again to family and try playing the game. Refer the article to
Add members to your family group.
We
await your response.
Regards,
Prakhar Khare
Microsoft Community – Moderator