It seems there is a disconnected wire that activates the soft close mechanism for the driver's door. I can't get my hand in there. Will the dealer fix this?
![Gadget Electrical wiring Cable Electronic device Wire]()
Is this in the boot? The trim is pretty easy to remove but I would imagine the dealer should fix it, but my thoughts would be only if they can be convinced this is for the drivers soft close….
As yours is still under warranty then the soft close not working should be covered?
As yours is still under warranty then the soft close not working should be covered?
Seems odd that there is a wire with a disconnected connector that controls the soft-close mechanism for just one door.
How do you know that's what it is?
But if you want those two wires connected, surely a pair of long-nose pliers would do the job.
How do you know that's what it is?
But if you want those two wires connected, surely a pair of long-nose pliers would do the job.
I had a 2015 XJ from new, complete with soft-close on all the doors. A couple of years later, a neighbour of mine bought bought a 2015 XJ and told me that it didn't have soft-close. I checked, and it worked on all the doors on his car except the driver's. Once again, the main dealer hadn't carried out the PDI correctly, and presumably the first owner never realised. I understand it was a simple fix. (Please accept Brit spelling!)
Legal warning - Jaguar Soft-Close Doors Are Dangerous, Says Lawsuit
I think this would only happen in America. In the UK, they would just call the plaintiff a silly boy.
I think this would only happen in America. In the UK, they would just call the plaintiff a silly boy.
Yes - they broke it. On "the US forum" there is a description of exactly this problem, why it arises, and how to fix it.
Soft close doors - Jaguar Forums - Jaguar Enthusiasts Forum
XJ ( X351 ) - Soft close doors - My new-to-me 2019 XJL has soft close doors except the driver's door. Is there some way to turn it on or is it likely to be broken/defective?
www.jaguarforums.com
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