How do I reset my child's outlook password?

Hi Sanjay Dhokia,

Welcome to the Microsoft Community.

I would like to know if your child's account has a secure authentication method for resetting passwords. If not, you do need to do the action of filling out the recovery form. I do understand how you feel, it is not an easy process.

In the meantime, I'd like to give you some advice.

1. Fill out the form using the recognized device and location;

2. It is important to provide information about the products and services associated with the account.

Reference:Help with the Microsoft account recovery form

 If the process still doesn't run, the final program must run:

You can contact the customer service representative in the account team window via the link below:

1. Open the web Contact - Microsoft Support (choose to run the hyperlink in Edge using the right-click copy).

2. In the "We're here to help" box, type MSA, click "Get Help," and then click "Contact Customer Support" at the bottom. (You must be signed in to your Microsoft account, otherwise you can follow step 3)

3. In this section, you need to sign in to your personal Microsoft account.

Note: Only personal MSA can be connected, login to corporate account cannot display the correct content. If the account cannot be logged in, you can use a different account or create a new one;

4. Select "Other Products" under Products and Services, select "Account Login Issues" and click Confirm.

5. Select "Chat with Support Specialist in Web Browser" to enter the chat window.

Please keep in touch with me if there are still questions.

Best Regards,

Jimmy Wang |Microsoft Community Support Specialist