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SCHLOSSHOTEL KRONBERG - Updated 2024 Prices & Hotel Reviews (Kronberg im Taunus, Germany)
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Historic hideaway. Reside like nobility in this former palace of the Empress Friedrich. Perched above the little town of Kronberg im Taunus, set amidst ample castle gardens and featuring an 18-hole golf course, this hotel has been welcoming guests from all over the world since 1954. Valuable antiques and historic salons confer an elegant atmosphere on the 61 rooms and suites as well as the 7 spacious function rooms.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
HOTEL STYLE
Romantic
Languages Spoken
English, French, German
Location
Hainstrasse 25, 61476 Kronberg im Taunus, Hesse Germany
Name/address in local language
Schlosshotel Kronberg
1,021 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Schlosshotel Kronberg is celebrated for its historic charm and grand atmosphere, with many guests applauding the luxurious amenities and well-maintained grounds that contribute to a memorable experience. Travelers frequently commend the excellent service, noting the staff's warm and prompt assistance.
The spacious rooms with historical elegance are generally appreciated, although there are some mentions of Wi-Fi and maintenance issues. Despite its cleanliness and visual appeal, opinions on value vary, with some finding it pricey vis-à-vis contemporary luxury standards.
Atmosphere
Historic
Rooms
Comfortable
Value
Pricey
Cleanliness
Mixed
Service
Attentive
Amenities
Opulent
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This was the home of Queen Victoria's eldest daughter so if good enough for Victoria, it should be good enough for anyone! It is a grand hotel, with a beautiful terrace to enjoy meals and cocktails. The hotel was very thoughtful and had hand sanitizers well placed throughout the hotel. We had our anniversary dinner in the restaurant and the food was superb; 5/5 for the restaurant. A shout out to Shobin who was a fantastic server. Nothing was too much trouble for him. We were so impressed, we left a note for the manager to commend his service. We think he is training the other staff which is good as not everyone lives up to his level of service but I'm sure they will get there. Thank you for a lovely stay.
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Date of stay: June 2020
Cleanliness
Service
Sleep Quality
Room Tip:We enjoyed our room with a balcony facing the golf course. But you can hear every sound from the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VanessaEckert, Leiter Gästebetreuung at Schlosshotel Kronberg
Responded Jun 28, 2020
Dear Karen, thank you very much for your stay and for giving your trust in our hands. We are very pleased that we were able to give you a safe feeling and unforgettable dinner experience in our restaurant. We would also like to pass on your personal praise to our passionate waiter Shobin and assure you that we will continue to work on our high service standards with the entire team. Looking forward to seeing you again very soon and best greetings from The Castle Kronberg Team
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I stumbled upon this property by accident, and needless to say, I was excited to have the opportunity of staying in a castle merely 30 minutes away from Frankfurt. I always yearn for a unique experience which is often hard to find in a city that could be anywhere in the world. For this stay we booked a mid level balcony room, which was upgraded to a huge one bedroom suite with a terrace that could only be described as excessive in size.
Now, given the age of the hotel, the room was spacious and comfortable, but can’t be described as luxurious or studded with modern amenities. I couldn’t find a way to control the temperature of the room for example, and the bathroom for this particular room did not have a proper separate shower. With that said, the room oozed out with character and charm. It was comfortable with familiar amenities and it certainly was spacious. The public spaces however were absolutely beautiful and regal. The opportunity to stay on a castle with all the imagined grandeur and history associated on such a structure was certainly palpable from the halls, to the stairs, to the lobby and every corner.
The service in the hotel was friendly and reserved. If you needed help, service was available for any requests, but if you want privacy and solitude, you were certainly left to mind your own business. The friendly service was on display all around from check-in, to the restaurant, and the morning buffet.
Dining at Enrico, an Italian/German restaurant was a treat. The restaurant was filled with antique pieces, and the ambiance was charming and elegant. We tried several of their appetizers, then also ordered their salmon, steak, and spaghetti bolognese, all were delicious. The morning buffet was abundant and regal. Though the selection for the hot options were limited, everything was of high quality and again the service was fantastic.
Location of the hotel was an easy 30 min Uber ride from Frankfurt airport. We also spent a few hours exploring nearby Kronberg on foot and allowed ourselves to get lost on the charming village. This definitely made staying here even more special as the surrounding golf course, easy and walkable nearby village all made staying here a unique experience. We had an excellent weather so we lucked out and explored the historic Kronberg Castle which was certainly a highlight of our stay.
Selfishly, I’d like this place to remain hidden, but if you’re in Frankfurt and are looking for unique and charming stay from the familiar and ordinary, the Schlosshotel is worth an experience.
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip:Thirty minute Uber ride from FRA. Tons of trails and easy walk to Kronberg. No air conditioning.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dominik Ritz, Geschäftsführer at Schlosshotel Kronberg
Responded Apr 7, 2023
Dear Guest "GoPLaces", many thank for your kind feedback which will be shared within the entire team. We very much hope we may welcome you back soon. Beste regards, Dominik Ritz General Manager
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Fabulous setting. Within 30 min of Frankfurt airport, but feels like another world. Self-parked right in front of main door. We arrived at 11:00 am after a long flight. Front desk was very accommodating and allowed us to checkin early (2 days prior, we gave them a heads up we’d be arriving early). No one was at the front door when we arrived, which made for a GREAT entry sequence ... just like the Father going into Beast’s castle...Staircase, Giant Cogsworth Clock, huge tapestries. Everything but the talking candlestick! Charming. Room type was a Grand Parkview Double — had a nice balcony with 2 chairs and table. Room was comfortable and nicely appointed although not as grandiose as the lobby. ... Nice fireplace/couches in the lobby to read a book.
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Date of stay: February 2020
Location
Cleanliness
Service
Room Tip:Rooms that are not “park view” overlook a small parking lot with big trees behind. Not a bad...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Atmosphere in the hotel really nice, very beautiful environment, green and silent. I was responsible for a two-days workshop. Support there was limited. It took long to get additonal standard equipment like pens and technical equipment did not work. We had problems with two computers due to virus problems of the dia-projector. Even though room for the meeting was great, I would never visit the hotel again for a business meeting due to a very delayed response after asking for help (pens 5 hours, technical support after 3 hours).
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dominik Ritz, Sonstige at Schlosshotel Kronberg
Responded Jul 31, 2021
Dear guest A7444SSmarias, we appreciate your valuable feedback and praise about our hotel and location. On behalf of our entire team, we sincerely regret that we were not able to convince you entirely from our conference service. We have already discussed your feedback internally and improved in the respective areas to meet our high standards. We very much hope you allow us to spoil you with our known service in the next future. Best regards, Dominik Ritz General Manager
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I always try to write positive reviews, however this time is different. Many years ago I lived in Frankfurt and always heard that the Schloss Hotel Kronberg was amazing but could never afford at the time even to eat dinner there. It is still a beautiful property, but our recent experience was terrible. We needed a hotel not too far from the airport and decided to splurge on our last night in Europe. When we made the reservation a short while ago there were plenty of rooms to choose from which was not surprising given that it was mid January. The hotel never suggested that we should make a dinner reservation so we did not. When we arrived we asked about dinner and were told the restaurant was fully booked, but we could eat in the lounge or bar and have the same menu. I asked for the menu and saw that it consisted of two types of hamburgers, a frankfurter a club sandwich and a piece of trout. I thought they gave me the lunch menu by mistake, but no that is the main dinner menu. We decided to eat in our room and the hamburger was mediocre at best, When the young man from room service brought our food I mentioned that our room phone did not work (next issue) and could he come back in an hour to pick up the tray. He said that the maids would pick it up in the morning. I said we really did not want the smell of food in our room all night he just shrugged and left. The Wifi in our room was essentially useless (hence do phone service) since it would kick you off after 2 minutes and you would need to sign back in. When I went to the front desk they were surpised and it said it worked fine there. It did but not in the room. After some back and forth they said they would move us to another room but since we were settled in and my wife was taking a shower I said that was not the answer. Finally, they offered a conference that I could use for an important call that evening. While it was on another floor that did work, but was obviously inconvenient. They were other issues like the grinding sound outside our room all night, the fact that the lobby lounge was so cold everyone was wearing parkas for the afternoon tea and the useless directions they gave us to the airport and others too numerous to mention. We had just had three marvelous hotel experinces on the trip and were obviously disappointed. This hotel it totally mismanaged and it is a shame.
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dominik Ritz, Geschäftsführer at Schlosshotel Kronberg
Responded Jan 18, 2024
Dear guest “Explorer49279074708“ Thank you for your feedback and stay with us. We deeply regret that individual services were not to your satisfaction and I very much hope that we can convince you during your next stay. The recognition of the shortcomings does not correspond to our usual standard. We sincerely apologize to you. We can do better and would ask you to contact us directly for your next booking. Ms. Thesing, our reception manager is available to you at any time. Your sincerely Dominik Ritz General Manager
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Planned to visit the Schlosshotel Kronberg as part of a longer journey on the way home to Denmark. Before even going, we wanted to book a table in the restaurant for the evening and was told, that the only thing we could, was joying the BBQ event, which was buffet for 89 euro each ex drinks. We found it really expensive, but didn't see any other option.
On the day of arrival we got stock in traffic and could see, that our arrival wouldn't be before 8pm. Called the reception to find out if we could do some in-room dining instead of the BBQ buffet, when arriving so late. And here the service was hard to find.. First of all, we were here informed that there actually was other opportunities for dinner than the BBQ buffet, which we initially wasn't told. Secondly we were informed that the BBQ buffet was from 6-9 pm, meaning that we would have only one hour for this. And that a cancellation should have been done 7 days in advance. All of the information was news to us at this point. But they would make sure, that the buffet would be open for sometime longer for us. So we arrived and what happend. The buffet was taken away at 9pm sharp. Next thing is the bar. Came in to the bar at 10pm and was told that the bar was closing and we couldn't get anything. Asked if we could have something to bring to the room and after staff consideration we could have beer or wine - no cocktails. In the folder in the room, the opening hours of the bar is until 11pm. Besides this, poor wifi and some of the staff that really didn't meet the guests in a friendly way.
Looking at the price level and what we got out of it, we feel pretty ripped for 1 hour buffet for 89 euro each and the lacking service level in a stunning place like this.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dominik Ritz, Geschäftsführer at Schlosshotel Kronberg
Responded Sep 16, 2022
Dear guest "karinalynge", we very much appreciate your feedback. We will discuss your comment internally as we have with this returning event a clear timing procedure our team is aware of. I regret if we were not clear enough in our communication with you leading to this misunderstanding. We very much hope to welcome you back in the future in order to convince you from our service level entirely. Beste regards, Dominik Ritz General Manager
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I will say that you are not getting POSH, but you are getting a serious experience. The vibe is excellent, you can almost walk to "town" for a killer meal in a very low key environment. Room service was excellent, and "breakfast/brunch" is low key and high quality. I recently wrote a review about my one night stay at the Dorchester in London, many of the same vibes but FAR better, and way less money, not that was the issue. I have recently recommended to a close friend who was going to be in the area that wanted a "castle" experience.
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Date of stay: February 2019
Value
Service
Room Tip:Germany to me other than Munich is more reasonable than a lot of Europe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My husband and I started our trip of a lifetime with a week at Schlosshotel Kronberg. While the Schloss and grounds are nothing short of spectacular, the thing that put our visit over the top was the impeccable service and hospitality of the team. Each person who helped us met us with great enthusiasm for the Schloss, it's history, amenities and charm. Our room was comfortable and quiet with a lovely view of the golf course. The bathroom left nothing wanting and the bed was very comfortable. Breakfast was a treat everyday and dinner on the terrace was delicious and very relaxing. We ended our stay by having drinks on the terrace above which a party was taking place. The party was beautiful and we were unwitting recipients of the great music and glamour of the night. To top it off the bar manager came around to check on us and crafted personal cocktails for us based on our individual tastes. Delicious and fun! Shlosshotel Kronberg is perfectly situated, close to Frankfurt but not so close as to feel the hustle bustle of the city. The little town of Kronberg is also delightful and offers services that one might need while traveling as well. We look forward with great anticipation for our next opportunity to visit!
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Date of stay: July 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christiane Kirchenbauer, Sonstige at Schlosshotel Kronberg
Responded Aug 24, 2022
Dear Diana M, thank you so much for such a great review about your stay and our castle. Our staff is the heart of our hotel and we are proud of their afford creating the best experience possible. We are looking forward to be part of your next trip to Germany! Warm regards from Kronberg, Christiane Kirchenbauer Deputy General Manager
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I felt the need to write this review after reading another that mentioned the staff was unfriendly and racist. I have to wholeheartedly disagree with this from my personal experience.
As an Asian woman travelling alone, I booked this hotel just 40 minutes on my phone before I arrived due to a mishap with another hotel reservation. Schlosshotel had a room available and I, without any car, took a walk from the old town, through the park and golf course to the hotel. I arrived with my muddy shoes and a backpack at the beautiful entrance in shock of how refined this place was, and how dreadful I looked.
But the staff gave me the utmost warmest welcome that I have ever received in Germany and I will never forget their hospitality. During the whole stay I was made comfortable and felt like I was a guest in someone's home (or castle). For dinner as the restaurant was booked out, I curled up on a couch in the lobby and immediately someone came to light up the fireplace to make it more cozy for me. The breakfast spread was also very delicious. And the rooms make you feel like you've entered a fairytale. I look forward to returning again this year!
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Date of stay: October 2022
Rooms
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dominik Ritz, General Manager at Schlosshotel Kronberg
Responded Feb 7, 2023
Dear guest "sfo-ber", Many thanks for your kind review. We very much appreciate your feedback and I will personally share your praise with our hightly motivated team. We hope to may welcome you back soon. Best regards, Dominik Ritz General Manager
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The manor palace, if there is such a thing, of the Kaiserin Friedrich is a spectacular building, but it has a lot of quirkiness. Still owned by the same family (the current Landgraf sat next to us for lunch, not saying hello to a single guest), and with lots of antiques, it has true genius loci, but hotel guests are not welcome in the common rooms anymore, compete with the golfers for parking space and with an army of weddings for that inside, and the bedrooms are mostly former staff and even servant rooms, if again with spectacular views. The breakfast is high quality, but not in the standard five-star L way. Big, not refilled bottles of shampoo and soap in the bathroom, in this category? Golf course yes, but of course no pool, no gym. So, in a way one wants to say sorry for staying here, but then again not. This is not a chain, not even a mini chain (the Hessische Hausstiftung closed the fabulous sister hotel in downtown Frankfurt just a few years ago), and the management tries to cut costs and corners, but then, in a very Grossherzogliche Art und Weise. Prices are actually not high for what one gets, charme and spirit are unsurpassed, the very young management team is genuinely friendly and tries hard, and so it certainly is an experience well worth having – if one doesn’t expect 2023 luxury hotel standard at all, but rather a visit to a wealthy but somewhat grouchy great-uncle. Which is certainly better than the standardized experience you can get everywhere.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip:Rooms with views to downtown Frankfurt are a must.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dominik Ritz, Geschäftsführer at Schlosshotel Kronberg
Responded Jul 18, 2023
Dear Aethelred, thank you very much for your largely good rating and also for sharing these impressions with us. We are very sorry that your experience was not consistently perfect and satisfactory. That is not our claim and we will work on the points mentioned internally and discuss them in detail. We take customer feedback very seriously and also want to assure you that your words have been and will continue to be communicated. However, there is one point where we cannot change much and that would be the theme of the rooms. Our hotel is a listed building and each room is therefore completely different and can hardly be changed. We have made every effort to furnish each of the rooms individually with many loving details. We would be happy to show you a few different rooms on your next visit so that you can choose the one that suits you best. We remain with grateful greetings from Kronberg.
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Dear Manuel,
We offer a 24-hour check-in service and we look forward to welcoming you at any time.
Of course we also offer cots for your children. Please order this specificially when you are booking.
We have king beds in all rooms. If you have any further questions, please contact us at our email address. (Unfortunately we are not allowed to mention the email address here.)
We are happy if we can help you.
Best regards, Schlosshotel Kronberg
No self service laundry, I am certain. Hotel is a couple of miles out of town. I suggest you try to do your laundry before arrival, although I am certain they will do it for you....at a price!
There are more places to choose from in the Kronberg im Taunus area.
PRICE RANGE
$212 - $285 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
schlosshotel kronberg hotel kronberg im taunus, schlosshotel kronberg im taunus, schlosshotel kronberg hotel im taunus
LOCATION
GermanyHesseKronberg im Taunus
NUMBER OF ROOMS
61
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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