Beyond my expectations
Got a very good amount for the tech I wanted to dispose of. The evaluation process was very quick and the payout was within a day's notice after that. Wonderful service overall
Date of experience: May 29, 2024
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Reviews4.5
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Smartphone honor magic 5 pro
I was ordering smartphone. Quality on website just good with information it's can have some scratches on front and back. I was scary what they send to me, but price was good, and I can return phone, so I took a risk. They send a phone just with cable, but when you don't know what they send you not order any accessories. So right now I stay with perfect phone, without charger 😂 yes, phone is spectacular like new! Just few scratches on the frame, front and back is like new! Just what they can change that's:
1) real picture, I'm sure more people decide to buy something.
2) add possible to order a charger exactly on the phone website ( I have just 100 w at home, and I'm scary to use it, some people talk yes you can nothing happen, that's just max 100w, otters you can burn your battery, so I'm using quick charger from lg g6🤣) if they adding charger on website and write this one is correct for this phone I believe them.
So if you looking a phone, cheaper I'm recommending this website. I have a flagsip phone 300 euro cheaper than in official distribution ❤️ with guaranty 😀. How it's work I'm hope I never made any recension from that 😅
Date of experience: May 23, 2024
Never received product that was…a phone
Never received product that was ordered. DHL are so bad its unreal.
I entered my girlfriends address as the delivery address and rebuy just used the billing address to deliver. Completely wrong. Terrible website
Date of experience: May 23, 2024
Super smooth selling process
The selling process went incredibly smoothly. I found the user experience on their website to be really nice.
Upon delivering my phones to rebuy, I received confirmation of their offer within two days, and the money was in my account in less than two hours after accepting their proposition.
Overall, the selling journey was fantastic.
Many thanks to the rebuy team
Date of experience: April 26, 2024
Excellent pre sales and after sales…
Excellent pre sales and after sales journey. Fast delivery and I knew exactly what to expect as it comes to the product specs, the delivery options, the return policy etc.
Date of experience: April 26, 2024
P Apple Watch Ultra 2 +…
Purchased an Apple Watch Ultra 2.
It's not my first nor last purchase at Rebuy.
Condition better than described.
Fast delivery.
Date of experience: March 12, 2024
Good Service
I really can recommend rebuy, they were very fast with checking the equipment and approve and send the money my way.
Date of experience: April 10, 2024
Wonderful so far with two purchases
I have bought an Iphone and a year later a macbook recently. It's been a really good experience in terms of quality and price. Makes me feel much better about buying used products without the worries attached to it.
Date of experience: February 29, 2024
Good quality products
Bought an xbox series x with a nice discount, good as new! Works great so far, happy with my purchase, bought a game here before was also fine.
If you wanna save some money and still get good working products look no longer!
Date of experience: March 22, 2024
I brought the Galaxy buds 2 pro but…
I brought the Galaxy buds 2 pro but received the 1 pro. Sent a message to Rebuy and they instructed me to return the product because they didn't have the product anymore but funny thing is that is still available online to buy, but for a higher price that I afforded. Because of Rebuy's error, I didn't receive what I expected and now the customer who is suffering the consequences. Worst customer experience ever
Date of experience: April 22, 2024
Reply from rebuy.de
Hello, we have received your feedback and we are very sorry that we have disappointed you. We will send you an e-mail about this. Best regards, your rebuy team
Fast and reliable service
The process of selling my iPhone went very well and the money has been paid 1 day after they received the phone.
Date of experience: April 19, 2024
I bought an Apple Watch Ultra
I bought an Apple Watch Ultra, „wie neu“ it is perfect i would say it is new and never used!
Thanks for the services.
Date of experience: April 19, 2024
Amazing
Amazing! Very quick delivery and product looks like new (it was "sehr gut"). Definitely recommend!
Date of experience: February 21, 2024
It’s a fast and safe website for selling
It’s a fast and safe website for selling books, DVDs and electronics. I used it to sell my phone, watch and lots of books; always fast and uncomplicated.
Date of experience: January 26, 2024
I have a very bad experience
I have a very bad experience. I bought a mobile phone from rebuy and sent it fully packed in original box to replace the display glass. But they sent it back to me in a normal box without changing the glass and with some plastic tape on it. Not only did I send the box and warrenty all the details but I contacted the company management and customer service several times but I have not been given any reply or solution.
Date of experience: February 14, 2024
Reply from rebuy.de
Good afternoon,
After reading your detailed feedback, we are very sorry that we have disappointed you.
Please be assured that you are important to us as a customer.
We would like to get an overview.
Please get in touch with us via our contact form on the website. Please state the order numbers and refer to your review.
Best regards, your rebuy team
Trustworthy and fast
Trustworthy and fast, direct replies from the company. The delivery times were also quick and unproblematic. Great stuff and good vibes!
Date of experience: February 28, 2023
Great experience
Overall, really good process and communication. Happy that I bought my smartphone with rebuy.
Date of experience: March 12, 2024