William De Percy Restaurant - Otterburn, Northumberland | OpenTable
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William De Percy, Otterburn, Northumberland

William De Percy

3.9
3.9
709 Reviews
£25 and under
Contemporary French
Top tags:
The William De Percy Coaching Inn and Crêperie, named for the Norman baron of the same name, follows suit with Apartment Group’s other award winning venues, which are all renowned for their high quality food, drink and customer service. The venue is a French inspired gastropub and boutique hotel serving great food and the best in local and craft beers.

Make a booking

2 people
19:00
Booked 7 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Elegant
  • Price
    £25 and under
  • Cuisines
    Contemporary French, British
  • Hours of Operation
    Daily 12:00–21:00
  • Phone number
    01830 520261
  • Website
    http://williamdepercy.com/
  • Payment Options
    Mastercard, Visa
  • Dress Code
    Smart Casual
  • Executive Chef
    Peter Conlin
  • Private party facilities
    Please contact us directly to discuss all party needs we can cater for up to 60 at one time in a booking but have access to more space if required for larger events in our sister venue Le Petit Chateau.
  • Location
    Jeburgh Road, Otterburn, Northumberland NE19 1NR
  • Area
    Newcastle upon Tyne
  • Parking Details
    Parking available to the front and rear of the venue
  • Public Transit
    Bus Stop o/s Percy Arms 1 minute walk
  • Additional
    Banquet, Beer, Cocktails, Full Bar, Gluten-free Options, Indoor Fireplace, Outdoor Smoking Area, Takeaway, Vegan, View, Wheelchair Access, Wine

Menu

View menu on restaurant's website

What 709 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9
3.9 based on recent ratings
  • 4Food
  • 3.9Service
  • 4Ambience
  • 3.8Value

Noise • Moderate

Loved For

  • Newcastle upon Tyne

    Child-friendly

  • Newcastle upon Tyne

    Good for groups

  • Newcastle upon Tyne

    Great for creative cocktails

709 Reviews

  1. OpenTable Diner

    Newcastle

    1 review

    2.0

    1 review

    Dined 2 days ago

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 2
    Went for lunch seating was uncomfortable to say the least, service was excellent, no fish pie,no fish crepe,very disappointed ordered sides they never came with mains had to be asked.And when they did come they were under cooked wouldn’t recommend to a friend

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  2. AllanY

    Edinburgh

    2 reviews

    3.0

    2 reviews

    Dined 5 days ago

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 2
    Stayed here, booked a table for dinner and as soon as we sat down and ordered a drink we were asked to move to accommodate a big party. Fair enough, food was good if somewhat swift. Ordered desert and was approached to ask if we would move out if the restaurant to an area with couches - we said no as we hadn’t finished eating and were told we are very busy tonight! This place is predominantly a wedding venue, their focus is on big parties and wedding guests - the rest of us are just filling gaps and feels like we aren’t as important. Also, the place is way too hot, heating was on and there was no need - we were uncomfortably hot in the bedrooms and restaurant. Real shame as this place has great potential but we’ve been treated better elsewhere so we won’t be back.

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  3. OpenTable Diner

    London

    3 reviews

    4.0

    3 reviews

    Dined 7 days ago

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 2
    Lovely pub. Good food. Lovely staff. Just spoilt by an idiot couple at the next table swearing arguing and didn’t seem to know how to behave properly.

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  4. JodieS

    Newcastle

    5 reviews

    3.0

    5 reviews

    Dined on 12 May 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2
    The service was not very attentive and at times rude. I thing this was due to a lack of experience. The beef was requested pink but was past- I suspect it had been heated in the micro as its texture had changed. Roast potatoes white, had hardly seen the oven. Asked for children’s dinners to have veg cooked a bit more (microwave would have been fine for this to soften them up) Chlidrsn’s menu not offered initially and then no crayons. My pudding was tiny for the price, not even a full scoop of ice cream. This has long been one of my favourite restaurants and indeed chains for years but this is another occasion I’ve left feeling disappointed… 2pm on a Sunday and I was one of only four tables in. I can see why. £60 for Sunday lunch for one adult and two children and when we got home I had to make the kids sandwiches as they left most of theirs. Sort it out apartment group
    William De PercyResponded 5 days ago
    Hello Jodie, Thank you for your review, we are saddened to hear that you didn't enjoy your last experience here, I have passed the comments on to the kitchen who will be taken again to improve! I have also spoke to our restaurant manager who is working closely with the team to help improve service. We hope when you next return its a great experience for you all and our standards have gone back to what we know we do best! Kind Regards WDP Team

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  5. OpenTable Diner

    Dublin

    1 review

    3.0

    1 review

    Dined on 11 May 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2
    Wedding in the hotel next door was clearly a distraction. The few staff left in the bar were run ragged. They did ok but were up against it. Cocktails were poor, we ordered 3 different drinks but they all tasted the same. The lady on the bar apologised and said she was new. Mains were good, would order again. Desert was disappointing. Sticky Toffee pudding had been microwaved to within an inch of its life. It was hard and dry. The treacle tart was cold, and didn’t taste of much. White chocolate mousse was mare like yoghurt and fruit.
    William De PercyResponded on 12 May 2024
    Hi Thank you for the review. We are glad to hear you enjoyed your main courses. I have passed all other comments onto the relevant departments. We apologise for the issues you experienced but we do hope to see you again in the future. Kind Regards WDP Team

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  6. OpenTable Diner

    Newcastle

    1 review

    5.0

    1 review

    Dined on 6 May 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Freshly made food Great taste Impressed as soon as food put on the table. Nice atmosphere Fish pie was filled with lumps of cod and salmon No shell fish which made it more acceptable to a wider customer base. Beef burger was high quality The tagliatelle was a huge portion with the described Edame beans and peas. Easy parking Great venue in the middle of nowhere.
    William De PercyResponded on 9 May 2024
    Hi Thank you very much for the review. We look forward to seeing you again soon. WDP Team

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  7. OpenTable Diner

    Newcastle

    1 review

    4.0

    1 review

    Dined on 6 May 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    Was so looking forward to our meal, booked in advance. ordered drinks and was told there was no chicken, no crepes, no muscles, and a few other items that we couldn't order. I ended up with the prawn linguine that was very bland. It was too late to book anywhere else, so we ended up ordering the only two items we wouldn't usually order. If we had been made aware of the problem and contacted before we arrived, we would have stayed at the local pub we were in and had a meal on their menu.

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  8. OpenTable Diner

    Newcastle

    1 review

    1.0

    1 review

    Dined on 5 May 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 1
    Came here last year for the Sunday Lunch, which was excellent, so we were really looking forward to lunch yesterday. We had the Roast beef, and asked for the Beef not rare, but past. When the food came out, only 2 slices of beef, which were like leather,the Chef looks like they have just cooked under the grill, making it tough and hard to cut. The veg was ok, but the Beef spoiled the meal. Overpriced for poor quality food, we also had desserts, mixed berry sundaes, not worth the price of £8.50 each. We will not be coming back to this place, or encouraging friends to go.
    William De PercyResponded on 9 May 2024
    Hi Thank you so much for your review and feedback, we saddened to hear of the issues in the Sunday lunch and the feedback has been passed onto the relevant teams. Kind Regards WDP Team

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  9. OpenTable Diner

    Berkshire

    1 review

    5.0

    1 review

    Dined on 30 April 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Outstanding service and would recommended to colleagues and friends
    William De PercyResponded on 4 May 2024
    Hi Thank you for the review, we look forward to seeing you again soon. Kind Regards William de Percy Team

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  10. OpenTable Diner

    Newcastle

    1 review

    5.0

    1 review

    Dined on 27 April 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    One of our favourite places. Wonderful setting, consistently great food and drink but the staff are the real star of the show. Incredible service. Accommodating, friendly, helpful and knowledgeable. Wonderful place.

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FAQs

William De Percy offers takeout which you can order by calling the restaurant at 01830 520261.

William De Percy is rated 3.9 stars by 709 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00
Booked 7 times today

Order delivery or takeout

Google Map for William De Percy

Jeburgh Road, Otterburn, Northumberland NE19 1NR

Additional information

  • Area
    Newcastle upon Tyne
  • Hours of Operation
    Daily 12:00–21:00
  • Price
    £25 and under
  • Cuisines
    Contemporary French, British
  • Dining style
    Casual Elegant
  • Dress Code
    Smart Casual
  • Parking Details
    Parking available to the front and rear of the venue
  • Public Transit
    Bus Stop o/s Percy Arms 1 minute walk
  • Payment Options
    Mastercard, Visa
  • Executive Chef
    Peter Conlin
  • Additional
    Banquet, Beer, Cocktails, Full Bar, Gluten-free Options, Indoor Fireplace, Outdoor Smoking Area, Takeaway, Vegan, View, Wheelchair Access, Wine
  • Website
    http://williamdepercy.com/
  • Phone number
    01830 520261
  • Private party facilities
    Please contact us directly to discuss all party needs we can cater for up to 60 at one time in a booking but have access to more space if required for larger events in our sister venue Le Petit Chateau.
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