Skymark - cannot book - Tokyo Forum - Tripadvisor

Skymark - cannot book

United States
Level Contributor
48 posts
43 reviews
19 helpful votes
Skymark - cannot book

Does anyone have an email for Skymark airlines? I've been trying to book a flight but kept getting an error every single time.

"Confirm your entry"

"Error: we can not accept any reservations in the case as follows: operation of reservation at the middle of operating reservation, operation of "back" button on browser, or when you do not operate over a period. We are sorry to say that you need to book again from the top page.

[Attention] Please do not operate while opening windows by [file]> [new record]> [window] on browser or by [Ctrl] + [N] keys."

I used two laptops, cleared Edge and Chrome browser cache. Also used my phone. Same error each time. I have not clicked on back or touched anything when confirming the book so the error definitely is inaccurate.

Any help please? Calling them will cost quite a bit and I am already trying to save that's why I am going for low cost airlines.

7 replies to this topic
Toronto, Canada
Destination Expert
for Tokyo
Level Contributor
29,801 posts
30 reviews
57 helpful votes
1. Re: Skymark - cannot book

-calling Japan on Skype costs $0.026 USD per minute. I use this when traveling in case I need to call the local hotel or car rental company, in Japan or any other countries

- I got same error. Used VPN connected to Japan same problem. Used Japanese version of website and the error message is “ The process was not completed successfully. Please contact the reservation center.“

- ANA or JAL is not that much more expensive with 45 days advance booking and their websites / Apps work fine. Also check fares like “experience Japan fare”, “Japan explore pass”

Toronto, Canada
3 posts
2. Re: Skymark - cannot book

Getting the same error - booking for an October flight. Alternate flights are at least 50% higher.

United States
Level Contributor
48 posts
43 reviews
19 helpful votes
3. Re: Skymark - cannot book

Yeah, even with the ANA/JAL tourist promotion, still $40-70 more. So I checked out Skype as suggested. They have a 1 month free trial. I subscribed for it, landline and mobile calls 300mins to Japan. I was able to call and book through Reservation Center. It was a 16-min call. Then I unsubscribe so I won't get charged.

1 post
4. Re: Skymark - cannot book

Has it been solved? I got a same problem when I try to book the flight for July 2024 - from S.Korea

United States
Level Contributor
48 posts
43 reviews
19 helpful votes
5. Re: Skymark - cannot book

No. Same problem. U just really need to call.

Level Contributor
1 post
145 reviews
39 helpful votes
6. Re: Skymark - cannot book

Guys, any updates on the issue? I ve got the same problem and i need to book several flights with skymark. Thank you in advance!

United States
Level Contributor
48 posts
43 reviews
19 helpful votes
7. Re: Skymark - cannot book

Nope. I just did another booking last week and had to call because of the error. The agents who I talked to on separate occasions seem surprised and clueless about it.

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