Cancellations

Based on the fare, the airline may not allow any cancellations. The cheapest fares usually do not allow any changes and the cancellation charges are 100% of the ticket price. Moreover, the service fees paid to TerminalA for the reservation will not be reimbursed for any reason. You may request a refund and as long as it is allowed by the airline tariff, a refund handling fee of $50/40EUR per ticket will be charged by TerminalA or TerminalA’s agents or fulfillment partners in addition to any other charge refund fee levied by the airline.

Changes

Airlines generally charge a fee for changes. In addition to this fee, TerminalA or TerminalA´s agents or fulfillment partners will charge a $50/40EUR handling fee per person. However, we would like to remind you that based on the fare the airline may not allow any changes.

Travel Documents

In order to fly, you need to provide the required official documents (passport, identity card, visa, etc.). In addition to your passport, some countries also require a visa.

Please check with the relevant administrative authorities to fully understand the formalities you will need for trouble-free travelling and stay at your destination (passport, visa and vaccines etc.). It is your responsibility to comply with these formalities. You cannot request refunds or reimbursements if you are denied boarding or entry because you have not presented the required documents (passport, visa, vaccination certificate, etc.). It is the passenger's responsibility to have the necessary documents for travelling available at the time of boarding or at any other time as requested by the authorities or the airline.

Electronic Tickets (E-Tickets)

An electronic ticket or e-ticket is recorded directly in the airline's computer. No printed ticket will be sent to you but a link to your e-ticket in case you want to print it. You simply need to go to the airport with the required official document (identity card or passport) as well as your reservation number, and go to the airline's check-in desk to get your boarding pass.

Schedule Changes

It is possible that the airline changes a flight schedule. It is solely the passenger's responsibility to check flight times and reconfirm reservations, within 72 hours of departure. You, at any time, must check the status of your booking. Terminal or TerminalA’s agents or fulfillment partners will not be responsible of any missed flights due to schedule changes by the airlines.

Reservation, Passenger Names

All reservations must be made in the name of the person(s) traveling - no nicknames. For international travel the name on the reservation must be EXACTLY as it appears on the traveler's passport. If there is a passenger name error it is not possible to change a name: we are obliged to cancel the ticket and issue a new one. This may entail losing the total amount paid for the original ticket.

Seat Assignments and Meals

Seat assignments and special meal requests will be conveyed to the airlines, but cannot be guaranteed. Seats for all passengers traveling together will be selected automatically and adjacent to the primary passenger, based on best seats available at the time of request.

Travel Destinations

Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. Passengers are advised to review travel prohibitions, warnings, announcements and advisories Published on government websites or special travel advisories announced on the websites of embassies or consulates. By offering to some particular international destinations, TerminalA or TerminalA’s agents or fulfillment partners does not represent or warrant that travelling to such points is advisable or without risk and are not liable for any damages or losses that may result.

Payment

We accept Visa, MasterCard and in most countries American Express credit cards. Tickets are always paid in Euros or US Dollars and charged to the customer in the currency selected in the website at the exchange rate applicable at the time of payment.

General Terms and Conditions

Your usage of this travel site is subject to your acceptance of the following terms and conditions. By using this travel site and all connected web pages, the user confirms acceptance to the terms and conditions outlined here below:

Introduction

TerminalA websites provide information and content from 3rd parties. This information and content relates to but is not limited to Airline, Hotel, and Rental-Car companies’ inventory and pricing and serves users to make reservations for products and services provided by such companies.

License

TerminalA grants to you, the user or customer, a limited, personal, non-transferable, revocable license to access and use the TerminalA websites only as expressly permitted by these Terms. Except for this limited license, we do not grant you any other rights or license with respect to TerminalA websites; any rights or license not expressly granted herein are reserved.

No Warranty

The use of TerminalA websites is at the user’s sole risk. TerminalA nor any of TerminalA´s providers, partners, affiliates or agents warrant that the services provided by TerminalA will be error free or uninterrupted. TerminalA does not warrant or guarantee the accuracy or correctness of any results provided using the TerminalA websites. The services are provided on a “as is” basis and without warranties of any kind, either expressed or implied warranties or merchantability or fitness for a particular purpose.

Fares, rates, prices, and conditions of bookings or reservations may be subject to changes or non-availability at any time after a booking or reservation is made through a TerminalA website.

TerminalA sites contain references (pointers, links) to other materials on the Internet. TerminalA makes no warranties with regard to the information, software or other content to which it refers.

Liability Disclaimer

In no event shall TerminalA or any third party provider be liable for any injury, loss, claim, damage, or any special, punitive, incidental or consequential damages of any kind (including, but not limited to lost profits or savings), whether based in contract, tort or otherwise, which arise out of or is in any way connected with (a) any use of this site or content found herein, (b) any failure or delay (including, but not limited to the use of or inability to use any component of this site for travel reservations) or interruption of use or corruption of data, (c) the performance or non-performance by TerminalA or any third party provider or distributor or (d) any matter beyond TerminalA’s reasonable control, even if such party has been advised of the possibility of such damages. Some countries or states may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Privacy and Security

TerminalA uses personal information of users or customers only to hold or finalize their reservations. When you make a reservation through our system, we provide your information to the airline, car rental agency, hotel, travel agency or other involved third party to ensure the successful completion of your travel arrangements. TerminalA does not release your personal information to third parties not directly involved in the reservation process. TerminalA does not store members' credit card information permanently in a database. We use it only during the reservation process.

Service Termination TerminalA reserves the right to modify or eliminate any of its online services and products at any time, with or without published notification.

Indemnification

Each user and customer expressly agrees to indemnify and hold TerminalA harmless from any claims and expenses, including attorney fees arising from disputes, associated with the use of products and services provided by TerminalA.

Responsibility

As a user or customer of TerminalA you warrant that you are of sufficient legal age to use this site, and allow you to create binding legal obligations for any liability you or your designated users may incur as a result of the use of this site. You understand that you are financially responsible for all uses of this site. You agree that the travel reservation facilities of TerminalA site shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act.

Copyright Notice

The entire content of TerminalA websites is copyrighted as a collective work under United States and International Copyright laws and all rights are reserved. Neither you nor your designated users may reproduce, redistribute, retransmit, publish or otherwise transfer, or commercially exploit, any information, software or other content which are received through the sites.

You may not copy, reproduce, upload, post, display, republish, distribute, transmit, any part of the content in any form whatsoever; use a frame or border environment around the site, or other framing technique to enclose any portion or aspect of the site, or mirror or replicate any portion of the site; modify, translate into any language or computer language, or create derivative works from, any content or any part of this site; reverse engineer any part of this site; or sell, offer for sale, transfer, or license any portion of the site in any form to any third parties.

Other Limitations

Unless otherwise provided within these terms, you may not do any of the following:
Use any robot, spider, other automatic device, or manual process to monitor content of the TerminalA websites; use TerminalA websites for other purposes than to make legitimate travel reservations or purchases; use the site to make any false, fraudulent or speculative reservation, or any reservation in anticipation of demand; use or access the site in any way that, in our reasonable judgment, adversely affects the performance or function of the Site, or any other computer systems or networks used by TerminalA or providers, or other site users or customers; upload or transmit to the TerminalA websites or use any device, software or routine that contains viruses, Trojan horses, worms, time bombs, or other computer programming routines that may damage, interfere or attempt to interfere with, intercept, the normal operation of the TerminalA websites, or appropriate the TerminalA websites or any system, or take any action that imposes an unreasonable load on our computer equipment, or that infringes upon the rights of a third party; use any device, software, or routine that interferes, or attempts to interfere, with the normal operation of our site, or take any action that impose an unreasonable load on our equipment; or disguise the origin of the information transmitted through the site. Severability

If any provision of these terms and conditions is held by a court of competent jurisdiction to be contrary to law, the remaining provisions of these terms and conditions will remain in full force and effect.

Entire Agreement

These terms and conditions represent the complete agreement and understanding of the parties with respect to the subject matter herein, and supersede any other prior agreement or understanding, written and oral.