We have always enjoyed this place but service is going downhill. Last Saturday evening, my husband and I went for a late dinner with another couple. The place was busy and we had a small wait. I ordered red wine - note to self....don't order...wine at an ale house, you will be disappointed - got it. My husband and friend ordered burgers done medium. When they came out they were definitely well done. Each had a couple bites and couldn't eat anymore so they finally got our server and sent them back. Here is where things get interesting... Instead of apologizing and remaking the burgers she said...pay close attention - well how much did you eat. Seriously? No apology, just how much did you eat. We were close to walking out right there, but my food was great as was our other friend's. When the burgers came back out they were perfectly cooked and delicious. Now, as we were wrapping up the meal, our server became nice again, which was disingenuous since tip time was around the corner. Our friends took care of the tip after splitting the bill. They left more than we should have for our experience, but not the 20-25% we usually leave. She had the nerve to come back and inquire who didn't leave a tip. Seriously? No manager ever came by and unfortunately, service killed our likelihood to ever return. Diner be ware!!More