The President Hotel
4 Alexander Road, Bantry Bay 8001 South Africa
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#5 of 7 hotels in Bantry Bay
Location
4.6
Cleanliness
4.4
Service
4.3
Value
4.3
Travelers' Choice
Located in Bantry Bay between the vibrant city and the Atlantic Ocean, the President Hotel welcomes you to Cape Town and all its breath-taking sights, thrilling activities and inspiring moments. Sophisticated luxury and personal service come standard while local style and innovative design set us apart. Relax in our bright, spacious rooms and apartments with an array of luxury facilities, smart technology and stylish design. Spend sun-kissed days beside the infinity pool, savour delicious locally inspired cuisine in our dining areas and bars. Explore the beaches, mountain, shopping and outdoor adventures just moments away. Experience Cape Town. At The President Proudly part of the Preferred Hotels and Resorts Lifestyle Collection
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Kids club
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
VIP room facilities
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Great View
Languages Spoken
Afrikaans
Location
4 Alexander Road, Bantry Bay 8001 South Africa
The President Hotel
Getting there
Great for walkers
Grade: 95 out of 100
95
Cape Town Intl Airport
13.1 mi•
See all flights
Rental Cars
35 Restaurants
within 0.3 miles
Reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The President Hotel garners mixed reviews from guests, with many praising its central location, proximity to key attractions, and overall cleanliness. Guests often describe the hotel's atmosphere as a blend of outdated and tastefully decorated, though some furnishings could use an upgrade. While some travelers find the noise levels disruptive, others had no significant issues.
The service receives a mixed response, with some praising the friendly staff while others point out slow service. Despite minor criticisms, many travelers believe the hotel offers good value for money.
Location
Convenient
Atmosphere
Charming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Satisfactory
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Detailed Reviews
Went for a couple of days to Cape Town and found this lovely property. Breakfast buffet is very good. It's good location and the service is very friendly and professional. I highly recommend this hotel.
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Date of stay: October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from President_HotelCT, Guest Relations Manager at The President Hotel
Responded Oct 27, 2017
Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. It's great to know that you had a great stay with us and that you enjoyed the great food, great location and friendly staff. I hope to see you again soon! Kind Regards Nadia Dreyer Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The restaurant at this hotel is fantastic. We were just walk in as we were in the area and heard about the excellent service of this place. We thought there wouldn't be any space. However, to our delight, there were. The staff was extremely friendly at the reception desk and the welcoming host at the restaurant desk. The food was absolutely delicious. We a beef burger and a chicken burger. They surprised me with the quality of the food and the service that goes with it. I will definitely go back there again. Well done.
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Date of stay: October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from President_HotelCT, Guest Relations Manager at The President Hotel
Responded Oct 27, 2017
Dear Valued Guest, Thank you for your feedback regarding your recent visit. It's great to know that you enjoyed Sunday Lunch with us. I hope to see you again soon! Kind Regards Nadia Dreyer Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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We stayed here for a week on our trip to Cape Town. Great location to get around the city and go for walks. Staff are friendly and helpful.Hotel restaurant is good and breakfast has a good selection. It gets busy on a weekend so make sure you have plenty of time if going out early or catching a flight.
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Date of stay: September 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from President_HotelCT, Guest Relations Manager at The President Hotel
Responded Oct 27, 2017
Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. It's great to know that you had a great stay with us and that you enjoyed the great food and great location. I hope to see you again soon! Kind Regards Nadia Dreyer Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I went for the Sunday Buffet Lunch at The President Hotel and the whole experience from start to finish was great. The presentation of the food was well done and the dishes were tasty. I would recommend The President Hotel for its fantastic sea views and excellent service.
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Date of stay: October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from President_HotelCT, Guest Relations Manager at The President Hotel
Responded Oct 27, 2017
Dear Valued Guest, Thank you for your feedback regarding your recent visit. It's great to know that you enjoyed Sunday Lunch with us. I hope to see you again soon! Kind Regards Nadia Dreyer Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One of the best hotels I've stayed in! The inclusion of the handy phone meant that I didn't have to use my phone or waste international data - I could call local friends and search the area without worry. The food was amazing to the point that I had to force myself to eat out - it was just so easy and delicious to stay in! All staff were welcoming and accommodating, even saving me my favourite seat every breakfast. I highly recommend staying here, it is closely located to Queen's Beach, only 15 minutes from the V&A waterfront and right on top of the hop on hop off bus tour stops.
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Review collected in partnership with this hotel
Date of stay: September 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from President_HotelCT, Guest Relations Manager at The President Hotel
Responded Oct 27, 2017
Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. It's great to know that you had a great stay with us and that you enjoyed the great food, friendly staff, great location and our new handy devices. I hope to see you again soon! Kind Regards Nadia Dreyer Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been here for tow weeks and have another 3 weeks left but so far I have had a great stay. All the staff are very friendly and will do anything for you! The taxi drivers are great and give you probably more information about the culture and history than the bus tour. The food here is very good and compared to a lot of other places fairly quick. The apartments are spacious and beds are comfortable. Felt the need to leave a review before the end of my stay as this morning I had terrible toothache and turns out I have an infection under one of my teeth but I asked the staff at reception if they could get me a dentist appointment which they did, they rang for me and managed to get me in and seen straightaway which they did not have to at all. That along with…
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Date of stay: October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from President_HotelCT, Guest Relations Manager at The President Hotel
Responded Oct 27, 2017
Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. It's great to know that you are enjoying your stay with us and that all the staff are being so friendly and helpful towards you. I hope you enjoy the rest of your stay with us. Kind Regards Nadia Dreyer Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our room had a great view of the "Lions Head", and was clean and comfortable. However the hotel is large, so breakfasts are busy and disorganised. The staff seem to take an age to deliver tea/coffee. We stayed here as part of a package on a tour of South Africa on a half board basis. The hotel is a taxi ride away from the waterfront and the best restaurants. I would say this is a hotel designed for business guests as there are better located hotels for sight seeing and tourists. After a long day sight seeing, we did not feel like taking a taxi out to eat, so ate in the Hotel. The evening meal was a buffet, and left a lot to be desired. The selection was much the same each night. The cold salad starters had clearly been out for a long time, and were not kept chilled. The…
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Date of stay: October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from President_HotelCT, Manager at The President Hotel
Responded Oct 27, 2017
Dear Charlie_Chimp Thank you for taking the time to share your feedback with us on your recent trip. We are pleased that overall you had a pleasant stay and trip to South Africa. We certainly do enjoy hosting your groups on a regular basis. Your comments have been noted and we will certainly address them to improve where possible. Our buffet offering is provided in shaving dishes and when left open will lose some heat when large numbers of guests dish up at the same time. For future we will look at increasing burners to increase temperature. We are a rather large hotel and do host a large variety of guests and are investing into key teams to increase the personal touch for our guests. We do not wish for any guest to feel unappreciated. We look forward to having you back on your next annual trip. Kind Regards, Reinard Korf Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall hotel okay but reception staff horrible at taking messages and denying that I had requested late check out ; I suggest to go directly to reception and to confirm in person ; other than that everything was okay
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Review collected in partnership with this hotel
Date of stay: October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from President_HotelCT, Guest Relations Manager at The President Hotel
Responded Oct 27, 2017
Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. It's great to know that you had a good stay with us. My apologies for the inconvenience at Reception with your messages. I will hand this over to the Front Office Manager. I hope to see you again soon! Kind Regards Nadia Dreyer Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My fiancé booked us into this hotel for my 30th but we found there was nothing presidential about the president hotel. We booked a sea view room, only to find it faced the hotel building. We complained and it was clear that staff were used to this complaint about this room. They were very unapologetic and organized us another room and asked us to wait in our initial room until house cleaning was done with the room. 3 hours we waited! And no contact. Only at this point did we lose our patience and complain to the helpful manager who apologized and upgraded us immediately. But the overall attitude bar the manager spoilt this trip, the hallway carpets are filthy, the design of the hotel looks 30 years out of date. Only good thing was the buffet breakfast, which was good I…
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Date of stay: July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from President_HotelCT, Manager at The President Hotel
Responded Oct 27, 2017
Dear Adam Thank you for sharing your recent feedback with us. We regret to learn that you did not enjoy your 30th with us. It is always our intention to ensure that all special events are celebrated and remain memorable. It is shared during booking process that we offer celebration packages at a cost and not offered on a complimentary basis. We do regret that you felt our manager did not manage the process correctly and for the delay in communication. We certainly focus on ensuring our guests concerns are addressed immediately. Please do understand that when our duty manager decided to offer the complemantary room it had to be vacated by the previous guest and needed some preparation time. I am pleased that you enjoyed the remainder for our trip and look forward to welcoming you back soon again. Kind Regards, Reinard Korf Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent one night in a sea facing apartment and we had the best experience ever. From entering the security gate you are greeted and directed exactly where you need to go. Staff were extremely professional, friendly and accommodating. Food was wonderful, from the buffet dinner to a stunning buffet breakfast. We ended up never leaving the hotel although we had quite a few places we were hoping to see, as the hotel lends itself to spending all your time there. The apartment was very spacious with private bathroom and the weekend way too quickly!!!
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Date of stay: September 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from President_HotelCT, Guest Relations Manager at The President Hotel
Responded Oct 13, 2017
Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. It's great to know that you had a great stay with us and that you enjoyed the great food, friendly staff and the amazing experience. I hope to see you again soon! Kind Regards Nadia Dreyer Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lewis S asked a question Sep 2023
4 contributions
Michelle asked a question Mar 2023
New York34 contributions
Answer from Guadalupe M
Apr 2023 |
The hotel has plugs for European plugs, but only one in the room. Other plugs are specific for SA. I recommend to get cheap ones from Amazon. Not sure if the hotel has plugs for guests to borrow.
Katiews asked a question Feb 2020
London, United Kingdom89 contributions
Answer from darrenp6969
Feb 2020 |
as long as you pay with a credit card you will be covered, but maybe not through an email, go direct to the website to pay, never click a link in an email if you are even slightly unsure.
Katiews asked a question Feb 2020
London, United Kingdom89 contributions
Answer from Mario M
Feb 2020 |
Booked through the hotel own website and had to pay before via secure link as well.
MauiandSon asked a question Aug 2019
King of Prussia, Pennsylvania26 contributions
123456…
al wrote a tip Dec 2023
Wakefield, United Kingdom4 contributions
"No need to hire a car - Ubers are very affordable and the hotel is well-placed for getting a cab"Read full review
JonGab123 wrote a tip Oct 2023
Los Angeles, California11 contributions
"The ocean view rooms in the center of the property, especially on floor three through six, have nice views."Read full review
AndyLawler wrote a tip Sep 2023
Centurion, South Africa136 contributions
"Go somewhere else where they get the basics of hospitality correct. The only friendly person was the old gentleman at the front gate. "Read full review
Antonio Manjate wrote a tip Jul 2023
Maputo, Mozambique2 contributions
"Forget trouble, President Hotel is fantastic to help you."Read full review
Shaheed M wrote a tip Jul 2023
1 contribution
"Feel free to raise any request with the staff. They are quite receptive. Book in advance and if possible pop in beforehand check it out. "Read full review
123456…
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PRICE RANGE
$173 - $286 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
protea hotel bantry bay, protea hotel president
FORMERLY KNOWN AS
Protea Hotel President
LOCATION
South AfricaWestern CapeCape TownBantry Bay
NUMBER OF ROOMS
349
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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