Skype Reviews 2024: Details, Pricing, & Features | G2
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Skype Reviews & Product Details

Skype Overview

What is Skype?

Make internet calls for free with Skype. Call friends and family on any phone with Pay As You Go and Pay Monthly subscriptions, sign up today at Skype.com.

Skype Details
Discussions
Skype Community
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Product Description

Transform the way you work and build your business with one collaborative tool.


Seller Details
Seller
Skype
Year Founded
2003
HQ Location
Redmond, WA
Twitter
@Skype
4,779,540 Twitter followers
LinkedIn® Page
www.linkedin.com
603 employees on LinkedIn®

Overview Provided by:
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Recent Skype Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Easy to use "
I like that I can ping co-workers without having to pick up the phone or send an email. Plus, we can screen share if we need to pretty easily.
SYED BASAR K.
SK
SYED BASAR K.Enterprise (> 1000 emp.)
4.5 out of 5
"Best Communication platform in terms of vedio call"
I like the calling feature on Skype. I can easily connect with my friends and family whenever I want because It's stable and the quality is good. ...
RM
Rahul M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great VoIP calling/messaging software"
Very easy to get a VoIP number through Skype that you can use to make calls, recieve texts etc. the app itself works like WhatsApp does in terms of...
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23,197 Skype Reviews

4.3 out of 5
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23,197 Skype Reviews
4.3 out of 5
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23,197 Skype Reviews
4.3 out of 5

Skype Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SkypeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Samara O.
SO
Executive Assistant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Skype?

Skype is a wonderful app that allows you to communicate with others over a network. It is easy to use, and it can be setup on eaither a PC or Mac. I use it to communicate from my computer all day instead of my phone. But I'm not sure if i would use the word LIKE. Customer support is painful. and it has a lot of features that can be added for additional costs. It iesnt that easy to intergrate in a business setting though. Review collected by and hosted on G2.com.

What do you dislike about Skype?

The inbound call tone is enough to make you want to cry. There is no way to change that. It also has issues when you are connected with others on your team from around the world. It will randomly cancel the meeting, or kick everyone out. Have the time it will drop audio. Review collected by and hosted on G2.com.

Recommendations to others considering Skype:

I would highly recommend this to anyone. Review collected by and hosted on G2.com.

What problems is Skype solving and how is that benefiting you?

Skype was supposed to resolve the issue we initially had with Google Classroom, given that some of our teams are in regions that prevent them from connecting. Even so, Skype still complicates connections with our team members in Indonesia and the Philippines. Review collected by and hosted on G2.com.

Prateek V.
PV
Content Writer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Skype?

Excellent Freemium model with balance between free chat and video conferencing features alongwith optional premium features like Skype phone number. Not opting for premium doesn't feel like any compromise in utility.

Feature rich app and website with seamless cross platform synchronisation. I personally use Skype web on my Chromebook and Skype Mobile on my android phone and tablet. The connectivity is excellent.

Bing AI support, emojis and reaction are Cherry on the cake. Review collected by and hosted on G2.com.

What do you dislike about Skype?

Skype doesn't have a proper app for Chromebook. The default app available on Chromebook doesn't work in full-screen mode.

Microsoft tends to show ads in the app which tend to be annoying sometimes. Review collected by and hosted on G2.com.

What problems is Skype solving and how is that benefiting you?

My company has a group work culture and thus, constant communication and staying in touch all round the workday is extremely important for productivity.

Skype offers a dedicated communication platform for every employee of the company, no matter what they're on windows, mac, android, iOS or Chromebook. Review collected by and hosted on G2.com.

SYED BASAR K.
SK
Senior Quality Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Skype?

I like the calling feature on Skype. I can easily connect with my friends and family whenever I want because It's stable and the quality is good. I also smoothen my professional journey as well . The chat feature is also great with message editing, chat history saving, and permanent media sharing. Overall, it's a good platform. Review collected by and hosted on G2.com.

What do you dislike about Skype?

I like everything about Skype except for the video quality during group calls, which is sometimes a problem. Review collected by and hosted on G2.com.

What problems is Skype solving and how is that benefiting you?

Skype is great for solving all my connection issues. I can easily reach out to my team or anyone in my contacts. most of its features are pretty impressive. I can even look back at last year's connections and see what I had going on. It keeps track of all my history, which is helpful for my personal and professional life. Review collected by and hosted on G2.com.

Open Discussions in Skype
Claire L.
CL
Virtual Assistant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Skype?

Supports a wide range of operating systems Linux, Windows, Android, Apple IOS , and can work even on smart TVs. It can edit or delete chat messages. Very good quality voice and video calls even with low quality internet connection. Review collected by and hosted on G2.com.

What do you dislike about Skype?

When you need to share a document via Skype, searching can be hard even if there is a dedicated section. You can't organize the chat "by topic" as you can with other programs Review collected by and hosted on G2.com.

What problems is Skype solving and how is that benefiting you?

Skype is the best App for voice and video calling, it has been around forever. One of the best stable reliable communication apps. it has very important functions that many other calling and chat apps are missing, like editing messages and it was able to save the history of your chat and shared media forever. Review collected by and hosted on G2.com.

Tony N.
TN
Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Skype?

When it comes to communicating on Skype, I have found the tool to be quite dependable. The interface is easy to use, and with a click of a button, I can start a video call, or call someone on their phone number. I also love the quality of their video, which makes it seem like the person you are talking with is closer to you.

Using high quality video when conversing with international clients, who are geaograhically far from me, fosters a closeness that you cannot get from simply making calls or writing emails.

I also love the fact that I can record a video conversation. This means that I can go back later and review the conversation and pickout important snippets.

I also like the way I can easily share multimedia with others on Skype.

Skype also makes it easy to connect your phone call,which is perhaps one of my favorite integrations.

The features of Skype are easy to implement. You do not hve to be a compuyer whizz to work with it.

To be honest, I frequently use Skype forvideo conversations. Why? I can text on Apps like WhatsApp,and perhaps make video calls too, but the quality of Skype video calls trumps all the others. Review collected by and hosted on G2.com.

What do you dislike about Skype?

I have always had some fears when it comes to sharing some private information on Skype. They have never really told us how they secure information, so I rearely share any personalinformation.

Another isuue that I have is that their customer support team is somewhat slow when you request assistance. Review collected by and hosted on G2.com.

What problems is Skype solving and how is that benefiting you?

For me, Skype is one tool that solves the distance issue.Whether I am video calling a client, or a family member (my sister lives in Autralia), I can feel the personal conection due to the clarity and lagless nature of these calls.

I can see the other person clearly, read their expressions, and this helps in making the communication more meaningful. When it comes to clients, this makes it easy to stregthen our working relationship. When it comes to family members, well, it means that you dont miss them so much! Review collected by and hosted on G2.com.

Domingo M.
DM
Youtube Partner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Skype?

I like the way Skype has minimal buttons and features and has a great interface. It's simple to use and even easier to setup. I've been using skype almost every time for my Youtube conferencing with other creators. It makes it easier to communicate with people every time. Review collected by and hosted on G2.com.

What do you dislike about Skype?

One of the things I dislike about Skype is a the authentication on this device and others. I feel that always logging in thru Hotmail is a bit of a chore and would rather have a biometric fingerprint scanner as an option . Review collected by and hosted on G2.com.

Recommendations to others considering Skype:

Good for making video calls and other types of calls Review collected by and hosted on G2.com.

What problems is Skype solving and how is that benefiting you?

I realize I can integrate my windows login with it and makes it easy when I need to login. It is a seamless process when using Skype on tablets and most phones. Review collected by and hosted on G2.com.

Mohit M.
MM
Author
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Skype?

Skype for me and my team is the best telecommunication application by far.

Benefits that Skype provide

Me and my team can make free calls and organize meetings from anywhere, provided the internet is accessible in that location.

Skype is easy to use. The most convenient part for me is when I can share the screen with my clients to demonstrate my work.

It is loaded with several features among which video calls, voice calls, messaging, and sharing files are most beneficial to me. Review collected by and hosted on G2.com.

What do you dislike about Skype?

Well, there’s not much to dislike about Skype except the following improvements can make it more effective.

I'm finding it difficult to hold meetings with a large number of members via video calls. Sometimes it gets disconnected and thus disturbs the flow of the meeting.

The video quality needs to be improved. It's quite annoying when faces are not clear while having an official meeting. Review collected by and hosted on G2.com.

What problems is Skype solving and how is that benefiting you?

As a writer and owner of my company, I find it easier to share my assignments and guidelines with my team via conference video calls and also share screens to provide them with a better understanding of the assignment. Review collected by and hosted on G2.com.

Shaun A.
SA
Facilities assistant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Skype?

Skype is known for its intuitive and easy-to-navigate interface, making it accessible for users of all ages and technical abilities.Skype offers high-quality video and voice calling capabilities, which are essential for personal and professional communication Review collected by and hosted on G2.com.

What do you dislike about Skype?

Skype can be heavy on system resources, causing slower performance on older or less powerful devices, especially during video calls. The quality of Skype calls can be inconsistent, often depending on the strength and stability of the internet connection. Users may experience issues like lag, dropped calls, or poor audio/video quality. Review collected by and hosted on G2.com.

What problems is Skype solving and how is that benefiting you?

Skype allows people to stay connected across the globe through voice and video calls, instant messaging, and file sharing. This is particularly valuable for maintaining personal relationships and conducting business with international partners. By offering free Skype-to-Skype calls and competitive rates for international calling, Skype provides a cost-effective alternative to traditional phone services, making it easier and cheaper to communicate long-distance. Review collected by and hosted on G2.com.

Raji S.
RS
Business Development Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
What do you like best about Skype?

I love skype because it's a free tool , and everyone can use it and at the same time you can upgrade to Skype business by buying some credits which of course comes with more incentives .

for me i used both versions and to be honest I like both . Review collected by and hosted on G2.com.

What do you dislike about Skype?

There was this bug happening from time to time ,It used to annoy me sometimes , is when it gets stuck at calling xxx xxx Couple of times I had to quit the app & log back in Review collected by and hosted on G2.com.

What problems is Skype solving and how is that benefiting you?

When i'm using skype as my communication tool with clients it's solving the time issue , with skype I can make double the figures I was making when face to face, Review collected by and hosted on G2.com.

Md. Habibur R.
MR
Senior Finance Executive
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Skype?

Anywhere in the world that has an internet connection can make free phone and video calls with other Skype users.

Numerous platforms, such as desktop PCs, mobile devices (iOS and Android), and even certain smart TVs and game consoles, support Skype. No matter what device they're using, consumers may stay connected thanks to this broad interoperability. Review collected by and hosted on G2.com.

What do you dislike about Skype?

Though many people find Skype to be a valuable communication tool, there are certain issues or restrictions that may prevent it from being as beneficial for their particular requirements.

Although Skype is a popular communication tool with many of helpful features, it's crucial to understand its drawbacks and restrictions in order to use it wisely. Review collected by and hosted on G2.com.

What problems is Skype solving and how is that benefiting you?

The security and privacy of user communications are enhanced by Skype's encryption features for calls and texts. Although no system is impenetrable to security breaches, Skype's safeguards aid in the preservation of user information.Additional capabilities catered to corporate needs are provided by Skype for corporate (now a part of Microsoft Teams), including the ability to schedule meetings, host webinars, and integrate with other business apps.Because of its simple design and intuitive navigation, Skype is usable by users with varying degrees of technological expertise. Review collected by and hosted on G2.com.

Muhammad H.
MH
Software Engineer Salesforce Commerce Cloud SFRA/PWA Headless and ReactJS Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Skype?

It is a user friendly application that easy to use. I've been using Skype for client calls and chats, I like the most It's screen sharing feature that helps a lot in my freelance career, I share my screen with my clients and we both interact and find the root cause of the issue which we faced, I also do the presentations with screen sharing of skype. Review collected by and hosted on G2.com.

What do you dislike about Skype?

Everything fine, but sometimes facing the slow interaction in video calls and lags the video screen which results to stuck the screen and disturbs the discussions, also it takes long time to send a file to the receiver. Review collected by and hosted on G2.com.

What problems is Skype solving and how is that benefiting you?

It benefits a lot in every field of life, we use it to connect with family and friends, also I used it in my professional life, connected with my freelance clients in video meetings and exchange files over skype, doing remote interviews in skype over worldwide. Review collected by and hosted on G2.com.

Aishwaryaraj S.
AS
Sales Manager
Computer Software
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Skype?

I have been using skype since the day of yahoo messenger. It always have had the best quality of video & audio transmission and makes it pretty easy to use.

The integration of emojis made using it even worthwhile. Nothing better than a friendly banter.

It has been a market leader and is still the choice of software for secure communications across geographies. Review collected by and hosted on G2.com.

What do you dislike about Skype?

The option to search for new contacts can be linked to the phonebook, to make it easier. And also, if we are sending an invite to someone from our phonebook, they should be notified about in a different manner than regular invitations Review collected by and hosted on G2.com.

What problems is Skype solving and how is that benefiting you?

We work across geographies with different departments, vendors and clients.

Skype has made it easier for us to keep the trust factor intact all the while ensuring that there are no breakages in communication. Review collected by and hosted on G2.com.

beauty k.
BK
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Skype?

What I like best about skype is "all in one place". I can easily connect with my any office member regarding projects via chat or voice call or even video call. I can share any file or even code(in code format) or even emogies. Messages are editable and easily can delete and these features helps me to not make even silly mistakes. I like the best feature of skype is meeting coulbe recorded which helps me to rewatch all MOMs. Review collected by and hosted on G2.com.

What do you dislike about Skype?

I dislike about skype is that everytime I opened my laptop, it pops up even if I did not open it and it was very annoying, and very frequently the app asks for updates which I think could cause the security issue, apart from these the app works fine. Review collected by and hosted on G2.com.

What problems is Skype solving and how is that benefiting you?

I could use skype the way I want, whether I wanted to connect with my teammates via video call, via chat feature, via voice call. I could share files and I could even code in code format which is very beneficial for me. So in a very professional way I could connect with my office member anyhow I want which saved my time a lot because I do not have to think other plateforms for connecting. Review collected by and hosted on G2.com.

Shayan I.
SI
Social media marketing
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Skype?

Love Skype! Studying abroad is amazing, but missing family stinks. Skype keeps me connected with video calls free!, group chats, and even photo sharing. Sure, internet wobbles can happen, but it's way better than expensive phone calls. Totally recommend! Review collected by and hosted on G2.com.

What do you dislike about Skype?

Not perfect, but: Sometimes wonky Wi-Fi causes lag or freezes, which can be annoying. Review collected by and hosted on G2.com.

What problems is Skype solving and how is that benefiting you?

As a student abroad, Skype tackles the huge challenge of distance. Here's how it benefits me:

Feels like home

Video calls bridge the physical gap, letting me see and talk to family face-to-face. It's a huge comfort, especially when things get tough.

Saves money

Free video and voice calls within the app are a lifesaver compared to expensive international phone charges. Review collected by and hosted on G2.com.

Joanna K.
JK
Director of Accounting
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Skype?

There is an ease or installation as well the online Web version is available that is also super easy .Sound,image and video are very clear and of high quality.Stable and reliable communicator. One is able to share files with others easily .The instant message feature is excellent. Review collected by and hosted on G2.com.

What do you dislike about Skype?

The most rewarding aspect of Skype is very accessible and reliable ,no any complain at all. Review collected by and hosted on G2.com.

What problems is Skype solving and how is that benefiting you?

Skype has been an amazing tool which we would give a five star.Offer excellent video conferencing features which make our communication simple,accessible and smooth .Works excellently across many devices this is huge plus benefit to our company since with deals with multiple OS's . Review collected by and hosted on G2.com.

Priya N.
PN
Associate Software Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Skype?

skype is really a video conference game changer, wec can do video calls, we can do chat,easy to use, its video calls are very high quality very preferable. i liked it very much. i will use it in my daily routne. Review collected by and hosted on G2.com.

What do you dislike about Skype?

there is nothing i dislike about skype, i like each and every feature of skype, i like its vodeo conferencing mostly. Review collected by and hosted on G2.com.

What problems is Skype solving and how is that benefiting you?

i needed to connect with people daily, that now its completely changed by the help of skype, now by simply statying in the home i am interacting with the clients using skype. Review collected by and hosted on G2.com.

Shawn F.
SF
Executive Chairman
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Skype?

Global collaboration and integrated tools such as chat, video, and screen sharing. It may not be the most elaborate software, but if used for basic communications it is globally available with high utility. Review collected by and hosted on G2.com.

What do you dislike about Skype?

Security and compliance is always a concern. You have to use it for only general conversation. I do find it superior to Teams. Review collected by and hosted on G2.com.

What problems is Skype solving and how is that benefiting you?

We use Skype for more than video conferencing. In fact, we find that the least usable feature. It is great for ad hoc collaborations with global teams in multiple organizations. To chat during formal meetings. The flexibility is what gives it value. Review collected by and hosted on G2.com.

Decerie H.
DH
Team Supervisor
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Skype?

Firstly, its user-friendly interface makes it easy for both beginners and experienced users to navigate effortlessly. The platform offers a range of features, including video calls, voice calls, instant messaging, and file sharing. The video call quality is generally reliable, providing a smooth and clear communication experience.

Skype's versatility extends beyond one-on-one conversations, allowing for group calls with multiple participants. This is especially useful for business meetings, family gatherings, or collaborative work sessions. The screen-sharing feature further enhances its utility for professional or educational purposes. Review collected by and hosted on G2.com.

What do you dislike about Skype?

While Skype employs encryption for its communications, concerns have been raised about the level of security, especially in comparison to other more secure messaging platforms. Users with heightened security needs may opt for platforms with more robust encryption standards. Review collected by and hosted on G2.com.

What problems is Skype solving and how is that benefiting you?

Cost-Efficient Calling:

Skype's VoIP (Voice over Internet Protocol) capabilities make it cost-effective for users to make international or long-distance calls. This can result in significant savings compared to traditional phone services, benefiting both personal and business users. Review collected by and hosted on G2.com.

Shrey A.
SA
Marketing and operations executive
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic