Niagara Fallsview Casino
Niagara Fallsview Casino
4
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
Tours & experiences
Explore different ways to experience this place.
Full view
Top ways to experience Niagara Fallsview Casino and nearby attractions
The area
Address
Reach out directly
Best nearby
Restaurants
625 within 3 miles
Attractions
208 within 6 miles
See what travelers are saying
- hugh bAgoura, California380 contributionscame to add chips to our collectionpayout odds are not so good. wife had fun but had little to no payouts. at the end I broke even. what really pissed me off is being charged 20 bucks to park. kinda stupid for a casino that wants people insideVisited July 2023Traveled as a coupleWritten July 13, 2023
- Hi2YouWaterford, Canada33 contributionsFun timeHad a bit of fun at the casino…first tile there for me so I signed up for the momento card and received $10 in free chips…many slots to choose from. Shared dinner at the deli which is located inside the casino, as portions were huge. Shared poutine and a chicken breast on a bun….delicious. We had to wait in line gor a table but made small talk with a couple behind us. People ahead of us but all two’s, so when the seater asked for table of four, we took the table with the other couple and were seated quicker.Visited July 2023Traveled with familyWritten July 25, 2023
- Canadian TravellersEdmonton, Canada3 contributionsNice Casino And Fun SlotsCame back to Niagara Falls for the second time this year and had to stop in the casino, as we missed it last time! Brought a friend from Edmonton with us this time and she had fun and so did we. Lots of fun slots, as we don't really play any other games. Had fun and would probably go againVisited December 2023Traveled with friendsWritten January 8, 2024
- JFG0180Scottsdale, Arizona241 contributionsBetter than last time but lots of room for improvementWrote a review a few months ago which was much worse. This time it helped I knew what to expect. First and foremost, the parking situation continues to be completely unfair to guests. When you enter the self park garage, the rate is posted. Lets say its $25. That does not matter at all. What matters is when you leave. Since the parking rates change by time of day, and day of the week, you do not know your parking rate until you leave the casino. I am still dumbfounded they find it ok to do this. However, I knew this coming up there and checked in advance to make sure we had parking in our players card.... which we did. Without it, I am not sure we would come. What out us over the top coming up on this trip was na offer for free show tickets. We absolutely loved the Terry Fator show. Stayed at the casino resort for 2 nights. I really liked the new sports bar. Deli is disappointing. Without a reservation, you won't be able to eat at ponte vecchio. I had the noodle bar late at night and it was good as always. Took my daughter to swim at the pool both days and she had a great time. However, you have to bring towels down from your room which are already placed in the hotels rooms. They have no towels at the pool. One of my biggest issues with the casino gaming offerings is that they no longer have the poker room (been gone a few years), and more importantly, there is now one dice game but it is electronic and uses no chips. People clearly do not like playing electronic craps. The table limit is $5 and the table was empty or near empty each day I came. I absolutely love to play craps but will not play the electronic version. This was clearly nothing more than a way for the casino to pay for less dealer staff as the electronic craps only needs one dealer, as opposed to normally needing 3 dealers. Last, I played a total of about 3-4 hours of poker and about 2 hours of pai gow. For my play I earned $1 in comps. This is not acceptable. We plan to make a visit back in the summer with our family but I am not sure I will play much more than what I played on this trip.Visited March 2024Traveled with familyWritten March 31, 2024
- BSBgirl337United States4,805 contributionsMehI was here for a concert at the Avalon Theater, and the theater is very nice, and it was a nice place to spend the day for a concert. That being said, with Niagara Falls being a tourist destination, you can tell this place has seen better days, and it really needs a revamp. From the outside, it's incredibly dumpy, and it looks like they built it in 1987 and have never taken care of it since. As far as the casino, it had nicer stuff that I can't get closer to home, like digital roulette and the big wheel. Restaurants were meh, and I just decided to eat in the food court, which is basically in a basement, and the wifi doesn't work down there. I didn't stay overnight, so I can't comment on the hotel part. This place has the potential to be amazing, and is really just mediocre. And parking was $35!Visited November 2023Traveled soloWritten April 4, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Contribute
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.0
4,210 reviews
Excellent
1,606
Very good
1,540
Average
746
Poor
169
Terrible
149
JFG0180
Scottsdale, AZ241 contributions
Jan 2020
I stayed here 2 nights beginning of January. My wife and I have been coming here since the resort opened and have always always enjoyed it here. This past visit we had several issues. First, while playing at the pai gow table about 10:30pm on Friday night 1/2, the dealer dealt out all the hands, set his hand, my wife and others set their hands, then when the dealer tapped the electronic button in the middle to confirm his hand, the 2 cards did not match what he had. the floorman Lucian, declared it a misdeal and my wife was then quite upset. After understanding that the dealers hand was not actually in the correct place, she repeatedly asked that the floorman just prove that the electronic button did not malfunction by showing the table the 2 cards on the screen that were actually in the discard pile. he refused to do so. The shift manger came down, refused to do the same, told us, "You are just going to have to trust us." My wife and I were not happy with this answer. we again asked to simply show us the 2 cards in the discard pile and if the 2 cards were there, then that would be proof that the electronic button did not malfunction. The table games shift refused us and i explained there was no way he could prove it was a misdeal then. He ignored me, told the dealer to take all the cards and the dealer then dealt the next hand. We then refused to play anymore and my wife refused to play int eh casino the remainder of our visit. I stepped to the side and told Craig Tomori the shift manger that it was "ludicrous" to not prove that the hand was a misdeal by simply just showing the discard pile. He repeatedly told me it their "policy" not to show the cards. I then explained that there was no way he could prove to people playing that the hand was a misdeal, particularly given that the hand hand been dealt, and set by all players. This is very poor transparency on the casino's part. I have not experienced this once before in the 20 years I have been coming to play at this resort.I would encourage you to really examine your policies on being customer driven as you lost a customer for the next 2 days for simply not being transparent. Simply saying, "That's our policy" is very poor form. My wife and I felt that Chris' attitude about this was that he was being bothered and that he did not even want to come down to address the issue. The floorman actually initially said, "He won't come down,". he took about 30 second at the table to listen before telling the dealer to take all the cards, again appearing to be bothered by us. This will definitely be going into an online review of the casino with his name mentioned and he didn't even blink an eye. My wife does plan to call the casino gaming commission to file a complaint about this incident. It is just plain ridiculous to not show the cards to prove there was a mistake. Even the player next to us told the floor supervisor and Craig, "It's basically cheating if you don't show the cards."
Written January 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gus D
Mississauga, Canada19 contributions
Sep 2022
I used to enjoy going to the Casino but since Covid a lot of the machines have been changed. I don't recognize any of the new games.
I find that even if you are playing the penny machines you still have to gamble a lot of money at one time.
The amounts that you have to play is getting kind of ridiculous for us poor people.
I put $100.00 dollars in now and you don't even play for 20 minutes and it is gone.
They could fix the machines so that you could play for a little longer.
I used to look forward to going and staying for a while but it is just not fun anymore
Four us went and we all had the same experience. Guess they are trying to re-coop the money they lost during covid.
I find that even if you are playing the penny machines you still have to gamble a lot of money at one time.
The amounts that you have to play is getting kind of ridiculous for us poor people.
I put $100.00 dollars in now and you don't even play for 20 minutes and it is gone.
They could fix the machines so that you could play for a little longer.
I used to look forward to going and staying for a while but it is just not fun anymore
Four us went and we all had the same experience. Guess they are trying to re-coop the money they lost during covid.
Written September 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jupeguy
Owen Sound, Canada2 contributions
Oct 2022
Went to Niagara Falls this weekend for a concert at the OLG stage at Fallsview Casino to see a rock group I've liked for years called LIVE. Paid $150 for 2 tickets, great seats, nice venue. Those are my likes. Dislikes are, when a band calls itself by it's original name then turns out it's only the singer and a bunch of new band members, (I play the drums and specifically wanted to see the drummer Chad Gracey perform) but that didn't happen. Next point, waaaay too f#*king loud. Distorted cacophony! Paying $14.00 and a 15% gratuity for a cup of Molson Canadian beer! Bend over folks! Final point, when some no mind and his girlfriend decide to stand up all night so people behind can't see at all, and have to look at a video screen to the far right to see whats happening. Thanks Ed for misrepresenting the band/show and thanks dude who wouldn't sit down. He told my wife and I to stand up, she's five foot one so it wouldn't have made a difference and we had disabled folks directly behind us so if we did stand up they wouldn't be able to see the stage as well! Also played slots quite a bit at Fallsview, they've got the machines tighter than a nun's chihuahua. Worst concert I've been to.
Written October 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
216TimG
Cleveland, OH129 contributions
Feb 2020
This is a good place to gamble, but man are the slots super tight. The Asian clientele dictates why you see a whole bunch of Asian style games and themed slots. Nothing against that, I don't live here so you gotta appeal to who brings you the most money but good luck translating these slot machines. Excellent staff so while you're losing your money at least they're nice when serving you a $9-$10 draft beer. We might try Seneca on the US Falls side next time.
Written February 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to share your feedback with us. At Niagara Casinos our payback percentages are in line with requirements set out by the Alcohol and Gaming Commission of Ontario. We strive to provide competitive payback percentages in the market place, with the goal of improving your entertainment experience. Customer feedback is important to us as it guides us in creating offerings and services our customers value. Your comments have been shared with management.
Written February 21, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tina griffith
6 contributions
Jun 2023 • Couples
This casino is a total ripoff. Nobody is winning anything there. There was supposed to be a buffet service there not true, patrons are charged 50 dollars to park their vehicle, so they are literally robbed before and after. Wouldn't recommend to anyone, a flutter is one thing and can be fun and enjoyable but continually losing is beyond a joke, local people are exceptionally annoyed about this casino, seemingly before Covid it was much better but now they're just trying to recoup their losses. Don't waste your time.
Written June 14, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
greg t
Toronto, Canada6 contributions
Jul 2022
Hotel and staff I give 5 stars but the reason for 3 is poor pay back percentage on their slots.
RTP is probably set close to 88% RTP just can tell by how the slots play. If you want a better playing experience play online and we have a lot of choices now. You will find slots on average 94% to 96% RTP which will give you more play time and a better playing experience.
Yes, slots are random but the RTP can be set to give the house even more of an edge. You think the land base would up their game in RTP and comps to keep players but the trend seems to continue to cut comps and cut winnings.
The best thing Fallsview casino has going is there managed by Mohegan Sun much better than Great Canadian whos been running Rama to the ground, however, the younger generation knows more about RTP, etc, and expects more and why the land-based casinos are not keeping up with the times but just cutting back beats me.
They should look at how things were run in the 80s 90s and early 2000 and bring back some of the practices. The way they cut comps, less RTP, and less player experience today is just going to hurt their bottom line more and if you think playing experience and comps are bad now I'm sure it will get worst unless they start bringing the fun back before they lose their players for good to online casinos.
I do however love staying at Fallsview for the atmosphere its the best casino resort in Ontario just wish they had better-set RTP slots and more mega jackpots. Now a lot are just eye candy flashy lights etc that really do nothing except rob you of your money with no playtime. We as players need to be asking for the RTP to be listed on each game just as you can find the RTP online so we can be properly informed so we can make better choices in the games we play.
Want a better understanding of RTP a simple video look up (Professor Random talks about slot machine PAYBACK..on YouTube Good luck!!
RTP is probably set close to 88% RTP just can tell by how the slots play. If you want a better playing experience play online and we have a lot of choices now. You will find slots on average 94% to 96% RTP which will give you more play time and a better playing experience.
Yes, slots are random but the RTP can be set to give the house even more of an edge. You think the land base would up their game in RTP and comps to keep players but the trend seems to continue to cut comps and cut winnings.
The best thing Fallsview casino has going is there managed by Mohegan Sun much better than Great Canadian whos been running Rama to the ground, however, the younger generation knows more about RTP, etc, and expects more and why the land-based casinos are not keeping up with the times but just cutting back beats me.
They should look at how things were run in the 80s 90s and early 2000 and bring back some of the practices. The way they cut comps, less RTP, and less player experience today is just going to hurt their bottom line more and if you think playing experience and comps are bad now I'm sure it will get worst unless they start bringing the fun back before they lose their players for good to online casinos.
I do however love staying at Fallsview for the atmosphere its the best casino resort in Ontario just wish they had better-set RTP slots and more mega jackpots. Now a lot are just eye candy flashy lights etc that really do nothing except rob you of your money with no playtime. We as players need to be asking for the RTP to be listed on each game just as you can find the RTP online so we can be properly informed so we can make better choices in the games we play.
Want a better understanding of RTP a simple video look up (Professor Random talks about slot machine PAYBACK..on YouTube Good luck!!
Written July 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
raachmyers
Topton, PA311 contributions
Apr 2020 • Couples
We stayed here for our first trip to Niagara Falls this past April and had a great experience. We had a little trouble finding the correct parking garage/hotel entrance but other than that it was convenient. We had friendly check in service, a clean room and overall great stay with a great view. We actually needed to check in a night early and the casino was accommodating. The price was decent and included a winery tour and tasting package as well as dining credit.
Written July 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Littlecritter
1 contribution
Jul 2022 • Couples
I have been going to the Fallsview Casino for the last 15 years and always had a positive experience. I hadn’t visited the casino since the new management took over until now. And it is horrible! You just get gauged if you go to this casino! Despite spending $500 with a player’s card, I still had to pay $40 for parking! Previously it was a minimum spend of $20 because the parking was previously $20 — that made sense! There were hardly any people there and that’s probably because people are starting to realize what a huge rip off it is. And they got rid of live Craps! So no point in ever visiting them again! And I’m pretty such people are starting to figure that out as that is the least amount of people seen in that casino on a weekend in the summer, ever!
Written August 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TScott2013
Stoney Creek, Canada12 contributions
Aug 2022 • Couples
For anyone reading these reviews please take a look at how the reviews have declined over the past two years as compared to previous. Do not be deceived by the apparently high Trip Advisor rating…this casino was recently changed to a new ownership group and reviews reflect it. Also do not be misled by those reviewing the hotel or other facilities. Look for reviews on Casino itself. We have been going to Fallsview for many, many years. Recently took a trip (first since Covid and first under the new ownership). Parking rate was astronomical…$50 for a holiday weekend. All other local lots were $20-30. In past, playing regularly gave you perks most notably free parking and coupons to restaurants within the Casino. That is ALL gone. Have to have a much higher level card to get free parking. Not 100% sure but I also heard someone say water cost $1.50? It’s free at all other Ontario casinos. I was sent an email saying I had free tickets to Colin Jost…However when I called a couple days later they were “all gone”. Never have I been offered tickets to a show there to have them be gone (may not get first choice of showtime but never gone and I checked…the show was not sold out). And then of course there are the slots and their RTP…maybe it was a bad day, but I’ve never lost so much money so quickly! Played several times at Flamborough, Brantford, Rama, London UK, and countless casino’s in Vegas. I never expect to win… but I’ve never gone through $100 so quickly! Zero incentive to keep playing. So with no chance of earning free parking and little incentive to keep playing I see no reason to return. The poor woman who signed me up for my momentum card was clearly embarrassed as she confirmed all the perks that I would NOT receive now! I can’t imagine the abuse they must take when unsuspecting customers find out they are paying $50 to get their car out of the lot when it was always free before. When Mohegan took over they advertised our experience would be the same…nothing is the same. Judging by how empty it was on a long weekend I think many are figuring it out. I’ve never seen it as empty. Seneca Casino is just across the bridge!
Written August 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joel D
Syracuse, NY20 contributions
Oct 2022
After being locked out of the country for over 2 years, I came back expecting the same great experience as I had before the lockdown nonsense. I was sorely disappointed.
My player's card was reset to the bottom, all offers removed. But I was there for one weekend and built the card all the way back up to the second tier. I thought that I would be given tons of rewards and re-establish the offers I had lost. But what did I get instead? $15 freeplay. $15 freeplay for playing so hard I went from the bottom to the second tier in a single weekend. Horrid.
You better treat your customers like the old casino did before the pandemic nonsense or you will not be highly regarded in the future.
My player's card was reset to the bottom, all offers removed. But I was there for one weekend and built the card all the way back up to the second tier. I thought that I would be given tons of rewards and re-establish the offers I had lost. But what did I get instead? $15 freeplay. $15 freeplay for playing so hard I went from the bottom to the second tier in a single weekend. Horrid.
You better treat your customers like the old casino did before the pandemic nonsense or you will not be highly regarded in the future.
Written November 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Can I cadh in a $1000 scratch ticket there
Lovingtravellife
Brantford, Canada55 contributions
Don’t think so. You’ll have to go to either an OLG casino that sells tickets. An Elements or Gateway casino. The lottery kiosk at the lower level might also be able to help.
plpl
Boston, MA94 contributions
Hello Friends, I plan to go to this casino when it reopens. I understand there are 3 hotels attached to the casino, Falls view resort, Hilton and Sheraton . Which hotel is nicest?
Ward H
Hot Springs Village, AR378 contributions
Nothing I can add to the great answers already provided.
frankwww2017
Munich, Germany10 contributions
In Las Vegas Casinos smoking allowed. Here not. (Only a little place outside) When i want play, than with a cigar!
FallsviewPR
Niagara Falls, Canada31 contributions
Thank you for your comment. In compliance with Ontario Government legislation, smoking is not permitted inside the building or on the gaming floor, however, covered and heated outdoor smoking terraces are available off the gaming floor for patrons who wish to smoke. Thank you.
Evelyn B
Barrie, Canada
Is there bingo at the Fallsview Casino or nearby?
FallsviewPR
Niagara Falls, Canada31 contributions
Hello, thank you for your question. Fallsview Casino does not offer bingo. To find locate a bingo gaming centre in the Niagara Region, please visit the OLG's website for more information.
Will u be able to dine in at the buffet even if you dont have the PAC card? Do you need to have individual card if u dine in? How much per head if u dine in without the card?
Allen G
Barrie, Canada96 contributions
Best bet for those questions is to call the casino. We have never eaten there. I’m sure you dong need a card but it’s free so what the heck
Who tries to play online?
I had found this site, but I don't know - if this site is nice to gambling
TimC6342
Cleveland, OH74 contributions
Never trust online
How much is the daily parking rate and can you park for 5nts?
Robert P
Bowmanville, Canada57 contributions
Up to $30 a day, depending on the day. If you leave your car there once parked (don't go in and out) you will only have to pay for one day when you leave. Get a players card and play the slots, at least $100, check online with your phone or at the players desk and see if you've earned free parking. *This works for self parking, valet parking you would likely pay for each day*
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing