Mount Nelson, A Belmond Hotel, Cape Town
76 Orange Street Gardens, Cape Town Central 8001 South Africa
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#5 of 401 hotels in Cape Town Central
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2023 Travellers' Choice Best of the Best
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Game room
Babysitting
Secured parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Hiking
Tennis court
Bicycle tours
Billiards
Walking tours
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's television networks
Kids club
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Neck massage
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun loungers / beach chairs
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, French, Spanish, Afrikaans and 3 more
Location
91Great for walkers
Grade: 91 out of 100
94Restaurantswithin 0.5 km
14Attractionswithin 0.5 km
2530Reviews27Q+A100Room tips
Reviews
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Detailed Reviews
I had the pleasure of staying at the Belmond for 3 nights. The best way to describe this hotel is old world meets new world. It has all the modern amenities with that you expect from a 5 star hotel, but that old world feel with lots of history. The one thing that I also really enjoyed was the level of service without all the nickel and diming that you will get from other hotels. Valet parking and breakfast were both included in the rate and I really felt like I got what I paid for with the entire experience. Location: The hotel is located in the Garderns area. I knew nothing about Cape Town before arriving, but this is very central. Basically just a short drive to any place you need to go in the city, and very central (walking distance) to some great restaurants. I had been torn to stay at V&A waterfront, but that's basically just a shopping mall with some restaurants, so I'm glad I stayed here instead. Rooms: The rooms are outfitted with high quality linens and the largest towels you've seen! It was quiet and comfortable. Servicing of the rooms were equally as good with turn down service each evening, but you need to bring your own chocolate for the pillow (only water is included!) Property: The property itself is basically an oasis in the middle of a bustling city. Once you enter into the gated grounds you feel like you left the city and walked into someones private estate with beautiful flowers and decor everywhere. It's prime for a Instagram like landscape. Restaurants \ Bar: I was only able to enjoy the complimentary breakfast at Oasis and the food was on par with everything else from high quality fresh juice to custom egg station and tasty pastries. The bar called Planet was very uniquely designed with a wonderful staff and relaxed environment. I didn't have time to enjoy the high tea on the patio area, but looked fantastic.…
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Date of stay: March 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from gabrielle_palmer, Public Relations Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 13 Mar 2020
We are bowled over by your delightful review, and thank you so much for taking the time to detail all the aspects of your stay with us that you enjoyed, from the history, the level or service, the breakfast, our fabulous location, your room and our beautiful flowering gardens. Next time.. afternoon tea on the terrace ; )
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
During these challenging Coronavirus Covid-19 times which are disrupting all our lives, my mind wanders back to happy days spent this year in January and February and in also in previous years at the Mount Nelson Hotel where the friendly welcome makes one relax as soon as one walks through the doors. The hotel becomes a soothing home from home. The timeless decor which includes tasteful modern art and the generously proportioned rooms make it a most pleasant base for long or short stays. The hotel's location is perfect for exploring Cape Town be it for shopping, sight seeing or exploring yet is also a peaceful retreat to switch off from the hassle and bustle of every day life. Attention to detail such as one's favourite tea at breakfast or wine at dinner is noticed by attentive staff. In its peaceful setting, the hotel provides excellent facilities including two pools, a spacious and well appointed gym, a beautician's, an excellent hairdresser's and two very good shops. My personal favourite are the tennis courts: tennis lessons with the outstanding coach Barkie McKrea have been the highlight of my holidays and are highly recommended.…
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Date of stay: February 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from gabrielle_palmer, Public Relations Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 7 Apr 2020
Thank you so much for sharing your warm and lovely memories with us. We are delighted that you always feel so relaxed and at home when you stay with us. And thank you for your compliments on our location, our staff, all our facilities and of course our inimitable tennis coach Barkie McKrea. We do hope we will be able to offer you some more unforgettable memories n ext year.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a fabulous place - our gracious room was comfortable and beautiful with a huge bathroom, the grounds and gardens are a delight and the whole place exuded charm and elegance. What made it really special was the people - welcoming and friendly and experts in their city. Nothing was too much trouble, restaurant tables were magically available, transport arranged and advice given. The adult pool was lovely and always quiet. We were celebrating my husband's birthday so received complimentary bubbly and sweets. We will definitely go back if we pass this way again. A final thoughtful touch was two little tubes of hand sanitiser which we've been carefully guarding as it is impossible to get this anywhere else in the world right now!
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Date of stay: February 2020
Value
Rooms
Service
Room Tip: We had a junior suite which was huge with an outside terrace
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from gabrielle_palmer, Public Relations Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 30 Mar 2020
We were delighted to read your lovely review and so happy to hear how much you loved your room, the grounds and the gardens, and in particular how our staff looked after you so well. Thank you very much for taking the time to share this with us, it is greatly appreciated.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Olwethu-Thando K wrote a review Feb 2021
Cape Town Central, South Africa238 contributions28 helpful votes
+1
Firstly, amid all the glittering chandeliers, the clink of silverware, and demure uniformed attendants, is pristine hygiene and safety protocols at the Belmond Mount Nelson Hotel. Truly, this Afternoon Tea could be worth it on the simple merit of the fresh and flavoursome cuisine, that balances a wonderful dining experience in tandem with teas so rich in aroma and provenance, alone! Luckily, the Afternoon Tea is worth it on so many levels: There is tasteful splendour in the tiered cuisine and indulgent service - the waitrons commendably servicing guests. The Afternoon Tea at Mount Nelson, begins as tradition demands: with quintessential and prestige blend tea choices. I highly recommend trying the rather fantastic house-blend Mount Nelson tea. On the finger foods: I thoroughly enjoyed the fresh and warm scones, the smoked Franschhoek Trout sandwich, as well as the Spinach and feta quiche, and sweet treats like carrot cake with cream cheese frosting. If you need a different sort of Afternoon Tea menu, try the imaginative plant-based menus on offer. You could be reticent in engaging people, or keen to be among the throng, and the hotels’ property will welcome you to a number of ideal picturesque settings for some good tea and welcome warmth.…
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Date of stay: January 2021
Location
Service
Room Tip: Bookings are essential!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Gabrielle Palmer Bolton, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 15 Mar 2021
Thank you for your delightful review Olly
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed at The Mount Nelson at least five times now and it never ever disappoints. It has a wonderful charm which follows the;ugh the whole hotel from the time you arrive and greeted by the doorman, to the very helpful and polite staff, the decor and the atmosphere. The rooms are very comfortable some have been done up more re entry than others. The hotel is very handy for shopping with Kloof Street, Bree Street and Long Street easily accessible on foot. Cape Town has literally hundreds of fantastic restaurants and many of them in close proximity to the hotel. When the weather is hot there is no better place to lap up the sun than around the Oasis Bistro swimming pool. I like to lie in the sun and my husband likes the shade but there are plenty of places round the pool to keep us both happy. For me, always,the highlight of my stay is having tennis lessons with Barkie MxKrea. He is awesome and so good at getting you to do things you didn’t think you were able to do, like a good serve! As well as improving my tennis the lessons are a huge amount of fun. I would recommend anyone who enjoys tennis to take their tennis racquet and have some lessons with Barkie. The tennis courts were completely resurfaced in November 2019 so are wonderful to play on. Having asked my husband what he likes about The Mount Nelson most he said the wonderful welcome back each time snd the fact nothing is too much trouble. So many of the staff have been there since they left school and they recognise you when you return year after year. We love this hotel and look forward to going back next year.…
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Date of stay: January 2020
Location
Cleanliness
Service
Room Tip: We prefer not to stay in the main building but the Green Park Building.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from gabrielle_palmer, Public Relations Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 30 Jan 2020
What a pleasure it was for us to read your wonderful review. We are absolutely delighted that we still live up to your high expectations, that you love the proximity of the hotel to so many fabulous restaurants and bars, and yet you can take one step away into the hotel grounds and experience a tranquil oasis. And yes,Barkie McKrea is a real find, a gem of a tennis coach, and much loved by all those who have had the pleasure of playing tennis under his guidance.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
perfect location with some deficits, especially the seat covers are always spoiled, I am wondering why obviously not too much people are complaining about this. Also the sunbeds and their covers are not cleaned daily, if not requested, it seems they are never cleaned. beautiful garden. wonderful ambience.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from gabrielle_palmer, Public Relations Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 9 Mar 2020
Thank you for your compliments on our location and on the ambience at the hotel, and thank you for drawing our attention to the sunbeds and seats that are needing to be cleaned more regularly. Your comments have been shared with the F&B Management team so that they can ensure that the issue is addressed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We recently stayed for a 4night long weekend in Feb2021 and were very impressed and cannot recommend the hotel highly enough. The staff were friendly, polite & competent and truly went out of their way to make us feel welcome and attended to. Covid protocols seemed firmly in place and everyone was wearing their masks religiously, with hotel & restaurant guest temperatures checked and baggage disinfected on arrival. We felt very safe and did not have any covid related concerns. The hotel was obviously not fully occupied and we receive a complementary room upgrade, which was a nice touch. Facilities and rooms we clean, welcoming and well kept. Restaurant food was tasty & very highly quality, even if a little overpriced. Overall we were very impressed and will definitely be returning to this wonderful property - well done to the Belmond Mt Nelson team! …
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Date of stay: February 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Gabrielle Palmer Bolton, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 15 Mar 2021
Thank you, and we are looking forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have been regulars at the Mount Nelson for the past 8 years and never cease to be delighted by the staff and their outstanding service, from the moment you arrive until you leave. But best of all is we have really gotten to know many of them very well, and so each visit for us is like a special homecoming and a treat to look forward to! The Mount Nelson is quiet discreet luxury at its best, but without feeling pretentious or snobby. Rooms in the magnificent old Victorian main building have lovely views over the beautiful gardens. Their afternoon teas are a truly wicked delight of yummy treats and an absolute must! Food and drink at the Planet Bar is delicious, and their classical champagne cocktails are fabulous. The pool area is a delightful quiet haven to escape the hustle and bustle of Cape Town. Hotel location is very convenient, close to the airport, V&A Waterfront, buzzing Camps Bay and anywhere else on the peninsula. It doesn't get better than the Nellie in Cape Town, and we'll be back again next year!…
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from gabrielle_palmer, Public Relations Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 7 Apr 2020
Please would you accept our apologies in taking a while to respond to the very special review of your stay with us. Thank you for being such loyal guests, and thank you for your lovely compliments about our staff, the ambience at the hotel, the magnificent rooms, the swimming pools, the views and the cuisine. We are also delighted that you love the hotel's very convient location. We do look forward to your visit again next year.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved every moment. We spent four delightful days at this wonderful hotel. We stayed in a deluxe room overlooking the beautiful gardens and pool. The room was spacious, beautifully furnished and the bed linen first class. Having visited other hotels in both Camps Bay and the V&A Waterfront we felt that the Mount Nelson had the ideal combination of location, luxury and outdoor space. We did not need a car whilst staying at the hotel, but instead used Ubers which were reasonably priced and very reliable. Many excellent restaurants were within five or ten minutes drive. We enjoyed the main pool (not school holiday time) so a wonderful selection of shady or sunny spots to choose from with ample palm trees and parasols. The loungers were very comfortable and there were plenty of clean fresh towels. Breakfast was a super selection of fruit, cereals, breads and pastries plus excellent hot dishes too. However the most outstanding point about the hotel was the wonderful service from each and every member of staff. They could not have been more friendly and efficient. Genuinely outstanding service.…
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tiago Moraes Sarmento, General Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 4 Feb 2022
Dear hgtraveller Busi from Reception was just telling me how sweet you are, and thank you so very much or sharing your thoughts about your experience at The Nellie on this forum. We truly appreciate it and your review just motivates us to try doing better every day! I love how you felt the genuine vibe of our Nellies (as we call our staff) and how much your enjoyed the pool, breakfast, etc. Wish you a great weekend and wish that we can welcome you back again in the near future tiago Tiago Sarmento General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good hotel, but also expensive. The hotel is in the center of the mountain. I could see it directly from Table Mountain. Our room was huge. We arrived a bit early and our rooms were not ready, so we were taken to the Oasis restaurant and sat on the terrace overlooking the pool for a buffet breakfast until the rooms became available. The service was excellent.
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Date of stay: May 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from gabrielle_palmer, Public Relations Manager at Mount Nelson, A Belmond Hotel, Cape Town
Responded 7 Apr 2020
Thank you so much for your lovely review - we are delighted that you loved the magnificent views of Table Mountain, your spacious room, and the excellent service at the hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SpencerWhit asked a question Nov 2020
Boca Raton, Florida334 contributions
Answer from TiagoMSarmento
Jan 2022 |
Good day - due to COVID the shuttle to Water Front was paused - we do have planned to restart soon as COVID rules start being lifted
Warm regards
Tiago Sarmento
General Manager
MOZBOB asked a question Nov 2020
North Pole, Alaska76 contributions
alexagan asked a question Feb 2020
68 contributions
Answer from jbuckley43
Feb 2020 |
Hotel area felt completely safe.
Caution outside is wise.
ScubaCouple asked a question Oct 2019
Rochester, Minnesota7 contributions
Answer from LouisePheiffer
Oct 2019 |
Dear Scuba Couple,
Absolutely, our water is definitely safe to drink. Our tap water and ice is perfectly safe to consume.
Warm regards
Louise
SaintMarc asked a question Jun 2019
Swindon, United Kingdom226 contributions
Answer from Meryl C
Jul 2019 |
It's best to book as it gets very busy . We booked about 4 months ahead. I Hope u enjoy it as it's a fantastic afternoon tea in !lovely surroundings.
123456
990juliusb wrote a tip Nov 2023
Basel, Switzerland20 contributions
"Oysters at the pool."Read full review
Linda wrote a tip Nov 2023
Swindon, United Kingdom51 contributions
"Boom the spa , it represents incredible value I you are from UK or USA "Read full review
Steven N wrote a tip Oct 2023
4 contributions
"If you take the shuttle to the waterfront, get to the lobby a few minutes early as the shuttles can fill up."Read full review
Jeremy O wrote a tip Sept 2023
9 contributions
"Brunch is served at the Oasis, so don’t go to the main hotel entrance if it’s wet"Read full review
Robert M wrote a tip Sept 2023
4 contributions
"Call ahead and work with Kimberly to plan your itinerary. Have a car pick you up from the airport for a seamless arrival and departure."Read full review
123456…
PRICE RANGE
HK$8,273 - HK$10,698 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mount nelson cape town, hotel mount nelson
LOCATION
South AfricaWestern CapeCape TownCape Town CentralCity Bowl
NUMBER OF ROOMS
198
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Claim Your ListingMOUNT NELSON, A BELMOND HOTEL, CAPE TOWN - Updated 2023 Prices & Reviews (Cape Town Central, South Africa)
Frequently Asked Questions about Mount Nelson, A Belmond Hotel, Cape Town
Which popular attractions are close to Mount Nelson, A Belmond Hotel, Cape Town?
Nearby attractions include Cape Town Holocaust & Genocide Centre (0.3 km), Iziko South African Museum and Planetarium (0.5 km), and The Labia (0.2 km).
What are some of the property amenities at Mount Nelson, A Belmond Hotel, Cape Town?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Mount Nelson, A Belmond Hotel, Cape Town?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mount Nelson, A Belmond Hotel, Cape Town?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mount Nelson, A Belmond Hotel, Cape Town?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Mount Nelson, A Belmond Hotel, Cape Town?
Conveniently located restaurants include Miller's Thumb, The Black Sheep Restaurant, and Thali.
Are there opportunities to exercise at Mount Nelson, A Belmond Hotel, Cape Town?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Mount Nelson, A Belmond Hotel, Cape Town have an airport shuttle?
Yes, Mount Nelson, A Belmond Hotel, Cape Town offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Mount Nelson, A Belmond Hotel, Cape Town have airport transportation?
Yes, Mount Nelson, A Belmond Hotel, Cape Town offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mount Nelson, A Belmond Hotel, Cape Town?
Yes, dry cleaning and laundry service are offered to guests.
Does Mount Nelson, A Belmond Hotel, Cape Town offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.