Found Reviews

529  Excellent
TrustScore 4.5 out of 5

4.3

In the Weight Loss Service category

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Reviews4.3

529 total


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Rated 1 out of 5 stars

No refunds.

When signing up they advertise if you don't loose weight they will refund you. Bogus. I ask provider for 3 months to change medicine but they just kept increasing dose, even though I was gaining weight. Now my wallet is lighter, but im heavier. Requested refund from customer service who states they won't refund your money once you've been sent medication. Just a FYI.

Date of experience: May 09, 2024


Rated 5 out of 5 stars

Helpful

Found has been very helpful with my weight loss journey. Also I enjoy learning new healthy habits.

Date of experience: May 22, 2024

Reply from Found

Congratulations on achieving your goals and keep up the great work! If you have any questions related to our services please don't hesitate to reach out to us at support@joinfound.com.


Rated 5 out of 5 stars

I have had a wonderful experience with…

I have had a wonderful experience with Found. The staff and members are very informative, and supportive.

Date of experience: May 22, 2024

Reply from Found

Thank you for rating us 5 stars! If you have any questions related to our services please don't hesitate to reach out to us at support@joinfound.com.


Rated 5 out of 5 stars

Help that really works

I have been working with found for about 7 mths now and have seen the benifits of working with the doctors and the coaches. I started out with the glp-1 injections and when my insurance would no longer pay for thoes the Found doctors worked with me in a very quick fashion to help me find something else that would continue to help me. the app is helpful and user friendly. My favorit section is the personal assistant that will make a recipe for you based on the food you tell it you want to use. It so much fun.

Date of experience: April 24, 2024

Reply from Found

Cheers to your success! If you have any questions related to our services please don't hesitate to reach out to us at support@joinfound.com.


Rated 5 out of 5 stars

Responsive Communication

Responsive.
Text and occasional email contact- THIS IS HUGE‼️
[im so tired of spending hours reaching doctors and pharmacies to correct their errors on my meds and still getting medicine late… e. g. Literally one 30 month supply was 30 months late]
Compassion through contact

Date of experience: April 10, 2024

Reply from Found

We're always striving to provide the best possible support and feedback is appreciated! If you have any questions related to our services please don't hesitate to reach out to us at support@joinfound.com.


Rated 5 out of 5 stars

Great service

Provider’s never giving up on you. Always working hard to find something that will work for you.

Date of experience: April 13, 2024

Reply from Found

Thank you for your review! We're always striving to provide the best possible support and feedback is appreciated. If you have any questions related to our services please don't hesitate to reach out to us at support@joinfound.com.


Rated 5 out of 5 stars

Great success with found

I've been using Found for a little over a year now and have lost a little over 60 lbs so far with their assistance/guidance. I have struggled with my weight all my life, and they have made it easier to adhere to the program with their coaches and doctors to help you every step of the way.

Date of experience: April 17, 2024

Reply from Found

Congratulations on your success and keep up the great work! If you have any questions related to our services please don't hesitate to reach out to us at support@joinfound.com.


Rated 1 out of 5 stars

pill pushing quacks hunting to get…

pill pushing quacks hunting to get another sucker’s $500 fee. Don’t waste your time. They don’t deliver on their promise. Medical scam. Waste of time and money.

Date of experience: January 25, 2024


Rated 4 out of 5 stars

Found doctors and coaches make the…

Found doctors and coaches make the program personal to me. They listen to my struggles and feedback and propose realistic solutions. They offer options and let me choose what I feel will work best within my own budget and lifestyle while still challenging me to do and be better and healthier.

Date of experience: March 06, 2024

Reply from Found

Congratulations on your success. Keep striving for your wellness goals! If you have any questions related to our services please don't hesitate to reach out to us at support@joinfound.com.


Rated 5 out of 5 stars

Since joining the Found Group

Since joining the Found Group, I feel like someone is really taking time to help me with my weight loss concerns. Being in a group with so many coaches who show empathy & compassion truly is a great feeling. The doctor responds timely with helpful suggestions & tips to make sure your medication is working properly for you.....they really are there for you through everything!

Date of experience: March 06, 2024

Reply from Found

Your success story is inspiring, congratulations! If you have any questions related to our services please don't hesitate to reach out to us at support@joinfound.com.


Rated 5 out of 5 stars

Found is my miracle

Found has been my miracle. I genuinely had tried every possible way to lose weight naturally and every diet and even genetic dietary nutrition tests. I really wanted to get my pre-Covid body back in time for my wedding, and I tried found on a whim…. And not only did I look great in my dress, but my whole life changed. I finally had energy I have always lacked, started getting 10K steps a day, and was free from CONSTANT cravings I have fought for decades. I lost almost 35 pounds in about 10 months!

Date of experience: March 08, 2024

Reply from Found

Congratulations on your success and keep up the great work! If you have any questions related to our services please don't hesitate to reach out to us at support@joinfound.com.


Rated 5 out of 5 stars

Life changing

Found has been life changing for me (lost 65 pounds over 18 months ). I've struggled with weight loss for pretty much all of my adult life so finding a real resource that actually works has been amazing. The providers are patient in answering questions, the medications ship extremely fast, and the results speak for themselves.

Date of experience: February 21, 2024

Reply from Found

Cheers to your success! If you have any questions related to our services please don't hesitate to reach out to us at support@joinfound.com.


Rated 3 out of 5 stars

The doctors were extremely helpful and…

The doctors were extremely helpful and considerate of my needs as a patient. The program helped me lose roughly 40 pounds, however; I hit a plateau and began putting the weight back on. The doctors were able to give me some alternative options however, my body did not take to those options.

Date of experience: February 21, 2024

Reply from Found

Thank you for your review. Because of privacy regulations, we are prohibited from discussing specifics about private account information on a public forum, however, our support team is always available to answer and work to find a resolution when possible. If you have any further questions please connect with the team at support@joinfound.com.


Rated 5 out of 5 stars

Love Found!

Health coaches are great, the app is ready to use, and I've lost a total of 15% of my total starting body weight so far. They truly do stick with you every step of the way and want you to succeed. I would recommend Found to anyone serious about changing their health and life for the better. You still need to put in the work and effort, but having the support and knowledge of an entire community behind you is incredibly motivating and helpful.

Date of experience: March 06, 2024

Reply from Found

Your positive review is a testament to your hard work. Cheers to your success! If you have any questions related to our services please don't hesitate to reach out to us at support@joinfound.com.


Rated 4 out of 5 stars

Great team

I have lost almost 200lbs since working with found. They are a great step in the right direction and as long as you are doing work in all the areas; exercise, mental health, and talking with the food coach, you are going to succeed. I am greatful for this opportunity and the journey they have been traveling with me.

Date of experience: February 28, 2024

Reply from Found

Thank you for taking the time to write a review for Found. Your journey is an inspiration to us all. Congratulations on your success!


Rated 5 out of 5 stars

Since beginning menopause

Since beginning menopause, I experienced rapid weight gain. I went to doctors who responded with, “Oh well. That’s just a part of getting older. Try diet and exercise.” I had already told them that I am a personal trainer and fitness instructor so exercise wasn’t an issue. I also paid attention to my diet. I could not restrict my food any intake further.
When I discovered Found they listened and helped me on my journey to fat loss. I am grateful.

Date of experience: January 24, 2024

Reply from Found

Thank you for rating us 5 stars. Your success story is inspiring, congratulations! If you have any questions related to our services please don't hesitate to reach out to us at support@joinfound.com.


Rated 5 out of 5 stars

This program is fantastic I recommend…

This program is fantastic I recommend 100% Im happy with my results im loss a lot weight but this last weeks my weight is stuck im start to make some different. One new routine of excercise and diet I want moved forward always and I go for more pounds.

Date of experience: March 06, 2024

Reply from Found

Congratulations on achieving your goals and keep up the great work! If you have any questions related to our services please don't hesitate to reach out to us at support@joinfound.com.


Rated 5 out of 5 stars

Support & Communication

Support & Communication
Found has been fantastic at supporting me for over a year. I lost over 60 lbs within that first year and have maintained that loss month after month! I never feel pressured to interact with anyone, but know someone is always there if I need them, Dr. or Coach!

Date of experience: February 28, 2024

Reply from Found

Thank you. Your journey is an inspiration to us. Congratulations on your success!


Rated 1 out of 5 stars

Found scammed me out of over $600

Found scammed me out of over $600, I never received any kind of medication or anything from them. They just took my money. Upon contacting them about this requesting a refund for the second $348 charge they pretty much told me "too bad, so sad. Here's 80 dollars." With a shoulder shrug and kept everything else.

Date of experience: March 01, 2024

Reply from Found

Our goal is to always be clear and transparent. We provide our terms and conditions directly on our website and every visitor is required to agree to them before selecting a payment method during the checkout process, or the subscription will not be activated. Those same terms and conditions are also available inside our patient portal.
We realize that each person is unique with specific needs so there may be aspects of the program that don’t resonate with every person. Despite that, we welcome all types of feedback so that we can continue to improve the community and every aspect of our care. Our terms and conditions are in place to ensure that we can provide consistent services to as many people as possible. If you have any additional questions please don’t hesitate to reach out to the team at support@joinfound.com.


Rated 5 out of 5 stars

A great partnership

I used Found to help with my weight loss journey. The entire team is dedicated to helping reach my goal, from the Drs to the life coaching weighing in and giving food tips , exercise tips, and just being available for the communication when I'm having a challenging moment. I'm at my goal and I have my ups and downs . With Found on my side I can maintain my cravings, and feel good everyday. I HIGHLY RECOMMEND the Found program.

Date of experience: February 21, 2024

Reply from Found

Congratulations on achieving your goals and keep up the great work! If you have any questions related to our services please don't hesitate to reach out to us at support@joinfound.com.