In this article:

• Finding Items
• Learning More About Items
• Adding Items to Your Shopping Bag
• Viewing Item Availability
• Calculating Delivery Time

Finding Items

There are two ways to find items on calvinklein.us:

1) Searching by Product Name, Keyword or Style Number in the search box or by
2) Browsing the links from the Home Page or navigation throughout the site.
By either method, you will find a variety of sorting functions to help you search.

Note: We do not carry all of the same styles as our international websites.

Learning More About Items

If you would like more information about an item you see on ccalvinklein.us, simply click on the item image. This will take you to a Product Detail page that provides a complete product description and relevant product information.

Adding Items to Your Shopping Bag

To add items to your Shopping Bag, follow these simple steps:

• It may be necessary to choose a size and/or color for the item you want to purchase. Click on the drop-down menu under the product description to select a size and/or color.
  
  If a size or color is not listed in the drop-down menu, it is out of stock and is not currently available for purchase.
   

• Enter a quantity in the field provided.
   

• Make note of the Availability of the item.
  
  This tells you when we expect the item to leave our warehouse. Items that are not In Stock may take longer. The time it takes for the item to arrive at its destination depends on the shipping method you select in Checkout. For more information about item availability, click here.

• Click the "Add to Bag" button to add the item to your Shopping Bag.

Viewing Item Availability

All items featured on our website are available for sale and ready to ship. In the unusual situation in which one item is available for sale and two customers place it in their shopping bag at the same time, one customer may receive an out of stock message at checkout.

Calculating Delivery Time

Delivery Time = Warehouse Handling Time + Shipping Time

Warehouse Handling Time refers to the amount of time it will take for your order to leave our warehouse (usually takes 1 to 2 days).

Shipping Time is the amount of time it will take your order to ship once it has left our warehouse.

• During checkout, you will get to select a shipping method and see the total time it takes for the item to leave the warehouse and ship to its destination. Please note that business days are Monday-Friday, excluding federal holidays within the United States.

For more information about delivery of your items, click here.

In this article:

• Viewing Your Order Status
• Tracking Your Order
• Finding Your Order Status
• Delivery of Your Items

Viewing Your Order Status

You may check the status of your most recent orders by visiting our Order Tracking  page. This is the easiest and fastest way to get current information regarding your orders. Please note: order information may not appear in your order history on calvinklein.us  for up to 1 hour.

When you click on Order Tracking , you will be prompted to sign in with your email address and password. The Your Order History page will provide you with detailed information about your current and past orders.

Most orders follow this sequence:

• Submitted and processing: Your order has been submitted and the information you entered during checkout is being processed.

• Item(s) located in stock: The items that you selected and submitted with your order are available and have been located in our warehouse.

• Shipped on: 00/00/0000: The items have shipped from our warehouse to the indicated shipping destination.

After your order is shipped, the order tracking number will be displayed if the carrier offers order tracking. You can click on the order tracking number to view the delivery status of your order (a carrier may not have the ability to track a number for up to 48 hours).

All questions regarding the status of a package with an order tracking number can be directed to the carrier or by sending us a message by clicking Customer Service Department. To contact the carrier, simply click on the order tracking number. You will then be redirected to their website where more information is available.

Tracking Your Order

At our warehouse, order tracking numbers are assigned, when applicable, to packages immediately and generally appear on our website along with your order information. However, it may take up to 48 hours before the package is checked into the carrier's order tracking system. Even though your package has already shipped from our warehouse and is on its way to you, the carrier may not be able to provide any information about your package for up to 48 hours.

Orders placed on calvinklein.us  may be delivered by one of several different carriers and shipping methods. Order tracking availability may vary depending on the type of item you purchased, the shipping method you selected during Checkout, and the carrier that is delivering your item(s).

Occasionally, orders are delivered via a carrier that does not offer the ability to track a package. In these rare instances, Your Order History on calvinklein.us  will not offer order tracking information but will still offer order status and other details. To learn the difference between order tracking information and order status, please read the information provided below.

Finding Your Order Status

The status of your order is easy to find.

• Check your email. You are required to enter an email address during Checkout, so that you may receive emails regarding the status of your order.

• Visit the website. You may sign in at calvinklein.us  and view Your Order History  at any time. Information about your open orders, order tracking, and past orders is available.

• Contact us. If you still have questions about your order, please send us a message by clicking Contact Customer Service Department .

All questions regarding the status of a package with an order tracking number can be directed to the carrier or by sending us a message by clicking Contact Customer Service Department. To contact the carrier, simply click on the order tracking number. You will then be redirected to their website where contact information is available.

For more information about Tracking Your Order, click here .

Delivery of Your Items

Delivery time of purchased items depends on your location and designated shipping method.

• Items are only shipped during regular business days, which are Monday-Friday, excluding federal holidays within the United States. If you receive an email notifying you that your items have been shipped during a weekend or federal holiday, they will not actually be shipped until the following business day.

• Make note of the Availability of your items.
  This tells you when we expect to ship your item from our warehouse. Once your items have left our warehouse, the shipping method you select during Checkout will determine when your order will arrive. (For example, if your items take 1-2 business days to leave our warehouse and you select "Express" shipping, it may actually take 2-3 business days for your order to arrive.) For more information about Item Availability, click here.

• We place an extremely high value on customer security and privacy. For related reasons, most items take a minimum of 1 to 2 business days to leave our warehouse, before beginning the shipping process.

For more information about Delivery of Your Items, click here.

In this article:

• Return Policy
• Return Address
• Methods for Returns
• Hassle Free Returns
• Standard Return Shipping
• Exchanges / Defective Merchandise​​​​
• Credit
• Other Calvin Klein Returns

Return Policy

If you are not happy with an item you purchased, you may return the item for a refund of the purchase price, minus the shipping, handling, gift wrap, and other additional charges. An item must be returned within 45 days, unworn with tags attached, in original boxes (whenever possible), with all original components and accessories to ensure full credit. We want you to be satisfied with your purchase.

Please refer to the Return Instructions link when returning your item.

Your package may not include a paper invoice/packing slip. Your return slip works as your receipt and packing slip. You may access your return slip by following the ‘Start A Return’ link and completing the return prompts.

Return Address

In order to process your return, items must be unworn and tags must be attached. Returns must be made within 45 days of the purchase date.

As a convenience to our customers, you may also return products purchased at calvinklein.us to any Calvin Klein Retail or Company store. In order for our stores to properly process your calvinklein.us return you must present your return slip available by following the 'Start a Return' link.

Methods for Returns

To start the return process, please visit your shipping confirmation email and click 'Start a Return'. You will receive instructions to complete your return. Additionally, you will receive your pre-paid return label and return slip. There are two return options for most items:

• Pre-paid Return Shipping (preferred method, available for most orders)

• Standard Return Shipping

Hassle Free Returns - Pre-Paid Return Shipping

For convenient return processing on most orders, your return slip and a pre-paid, pre-addressed label will be available to be accessed online. Your package may not include a paper invoice/packing slip. Your return slip works as your receipt and packing slip. 

Pre-paid return shipping is available only for apparel and accessories product. Pre-paid return shipping is not available for Home Collection product (barware, bedding, ceramic giftware, dinnerware, flatware, frames, glass giftware, glassware and towels).

• Complete the return reason questionnaire online via the 'Start a Return' link. Once completed, you will be provided access to your pre-paid return shipping label and return slip. Remove the mailing label portion on the pre-paid shipping label and include the remainder of the return slip in the return package.
• Pack the item(s) securely in the original product packaging, if possible. Please include the return slip, components and accessories. All products must be unworn / unused and tags must be attached, to ensure proper credit.

• Affix the pre-paid label to the package. Before sending your return shipment, please remove all extra labels from the outside of the package.

  • Send your package via US Mail by giving it to your postal carrier or dropping it at a local post office or mail drop point. No postage is required. The fixed shipping rate of $4.95 USD (effective 2/28/2022) will be deducted from your refund. You will not be charged postage until the return is processed.

  • Refunds will be made in the same manner as the original method of payment (credit card and merchandise credit).

  • If your order was paid for with a gift card, your return will be refunded using a merchandise credit. The merchandise credit will be sent to you via US postal mail. Allow 7-14 business days to process your return. Allow 3 business days for the refund to post to the account once it has been completed. Allow 72 hours for the credit to appear on your statement.

  • Credit for gift returns will be issued to the original purchaser, minus the pre-paid return fee.

  • You will be refunded the return shipping cost if the return is a result of a manufacturing defect or shipping error.

  • You are able to track your return shipment through  My Account .

  • Please do not reproduce the pre-paid label in any way, to ensure proper credit processing.

Standard Return Shipping

If you would prefer to use your own shipping method:

• Please identify your reason for return by completing the return questionnaire online by following the 'Start a Return' link. You will be provided access to your pre-paid return shipping label and return slip. 
• Pack merchandise securely in the original product packaging, if possible. Please make sure to  include your return slip. All products must be unworn / unused and tags must be attached to insure credit.

• Before sending your return shipment, please remove all extra labels from the outside of the package.

• You will need to return the merchandise to the warehouse that shipped your purchase. This information will be shown on your return slip. You can also refer to the warehouse address listed under Return Policy.

• All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.

• For your protection, we recommend that you use a trackable shipping service. Save the shipping receipt with the order tracking number for your records. Only merchandise received by our warehouse can be credited.

• Keep the Return Order Tracking Number for your return package to monitor delivery status.

• To receive credit, items must be returned within 45 days of the date of your order.

• Merchandise credit will be issued for gift returns.

  • To expedite your return, please include the original packing slip.

  • Refunds will be made in the same manner as the original method of payment (credit card and merchandise credit).

  • If your order was paid for with a gift card, your return will be refunded using a merchandise credit. The merchandise credit will be sent to you via US postal mail.

  • Allow 7-14 business days to process your return.

  • Allow 3 business days for the refund to post to the account once it has been completed. Allow 72 hours for the credit to appear on your statement.

  • You will receive an email notification upon the completion of return processing.

  • If your state required taxes on shipping, we will refund shipping tax when an item is returned.

Unable to access or print your Return Slip? Please include the following information with your return / exchange:

• Name, full address, daytime phone number, email address

• Please indicate the reason for the return

• Indicate if you want an exchange for a different size/color/item

• If the merchandise is defective or arrived damaged

• Date of purchase and method used for payment

• Order number (if available)

Exchanges/Defective Merchandise

If you're exchanging an item because of an error on the part of calvinklein.us or because of quality issues, calvinklein.us will pay the cost of Standard Ground shipping to send a replacement item to you.

Returned items for exchange will be credited to the original form of payment and a new order will be placed for replacement item(s). Availability of replacement item is not guaranteed. You will receive an email notification upon the completion of the exchange processing.

Credit

You can expect a refund in the same form of payment originally used for purchase, within 45 days of our receiving your returned product. We will cover the return shipping cost, if the return is a result of a manufacturing defect or shipping error.

Other Calvin Klein Returns

Please refer to our Store Locator for purchases made in Calvin Klein Retail Stores and Calvin Klein Company Stores.

Purchases made in a department store (e.g. Macy's) or other Dot Com locations must be addressed at that specific store/location.

Making a calvinklein.us return at any of our Calvin Klein Retail or Company stores: Returns and exchanges must be made within the guidelines in our Return Policy. Merchandise must be unworn and the price tag must be attached to be accepted as a return in our stores. You must have your return slip/receipt with you in order for the store to process your return and credit the original form of payment. Please click on the Store Locator link above to find a location near you. Unfortunately, calvinklein.us, Calvin Klein Retail Stores and Calvin Klein Company Stores are unable to accept returns from department or other stores.

Your satisfaction is very important to us. If you have any questions, please contact us by clicking Contact Customer Service Department.

You may cancel an order within 30 minutes of submitting your order online. 
Please contact us immediately at 866-513-0513 if you receive this email and wish to cancel your order.

After you have clicked "Send My Order", your order may only be modified or canceled within 30 minutes. After the 30 minute period, you cannot cancel or change your order*.  

Our system is designed to process and ship orders immediately. If you do not wish to keep the items once they have arrived in the mail, simply return them by following our Return Instructions. We will not accept refused shipments. In order to be properly credited you must follow the Return Instructions process.

Payment Options

Credit Cards Accepted

• American Express

• Discover

• MasterCard

• Visa

• We can accept any of the above credit cards that are issued in (and have a billing address in) the US, a US Territory and also accept international credit cards as a form of payment.

• International Cards Accepted: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Czech Republic,Denmark, Dominican Republic, Finland, France, Germany, Great Britain, Greece, Guam, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Liechtenstein, Madagascar, Malaysia, Mexico, Monaco, Morocco, Netherlands, New Zealand, Norway, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, United States
   

• Calvin Klein Gift Card
• Calvin Klein Reward Card
• Calvin Klein Merchandise Credit
• PayPal
• Klarna
• ApplePay
• AfterPay

• CODs

• Checks

• Layaway plans

Important Information About Payment
 

• Credit Cards are not charged until order items are shipped.

• Debit and Bank Check Cards will be charged immediately upon order.

For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.

Sales Tax

The appropriate state and local tax rate will be charged on the price of the purchased items and, where required by law, on shipping and handling charges. 


Discounts & Codes 

​Promotion and discount codes applied in the shopping bag cart prior to clicking checkout will be reflected the final price charged to the customer. Customers should be sure to validate they have successfully applied promotion codes prior to clicking checkout submit.

PayPal

PayPal is an accepted alternate method for purchasing on calvinklein.us. It enables any individual or business with an e-mail address to securely send payments online. With a PayPal account, you can choose to pay with your credit card, debit card, bank account, or PayPal account balance for any purchase you make. Your credit card and bank numbers are never seen by the seller or merchant. Plus, you are protected against unauthorized payments sent from your account.

PayPal Conditions

• If you select PayPal as your payment option, you will continue through the standard checkout process. Once you click "Submit Your Order," you will automatically be re-directed to PayPal.com to complete your payment. Your order will not be submitted until you complete the checkout process on the PayPal.com pop-up window.

• Once you have been redirected to PayPal.com, you will have 25 minutes to complete the payment before your order is dropped.

• If PayPal is used for payment, all returned products must be sent by mail. Unfortunately, we cannot accept returns at our Calvin Klein Retail, Company or Collection store locations. For information on how to return by mail, click here.

For more information, review the PayPal FAQs or visit the PayPal Help Center.


PayPal FAQs

How does PayPal work?

PayPal is used to securely send payments over the internet. You can choose to pay from your PayPal account balance, a credit card, debit card, or bank account. To make a PayPal purchase, select PayPal during checkout on calvinklien.us and choose your method of payment. Your funds are transferred immediately and securely.
 

Last Revised November 1, 2021
 

CALVIN KLEIN MOBILE PROGRAM

The following terms and conditions (the "Terms") govern your use of the Calvin Klein Mobile Program (the "Program") in the United States and Puerto Rico provided to you by PVH Corp. ("PVH”), parent company of Calvin Klein, Inc. ("Calvin Klein") owner of the Calvin Klein brand (collectively, “we” or “us”). Your use of any aspect of the Program will constitute your agreement to comply with these terms and conditions and consent to receive text messages relating to the Program. By joining, you represent and warrant that you: (i) have the right, authority, and capacity to consent to these Terms in their entirety; (ii) have read, understand, and agree to all of these Terms; and (iii) are over the age of majority in your state of residence.

We reserve the right, in our sole discretion, to modify these Terms at any time with or without advance notice. You can always find the most recent version of these Terms on the Calvin Klein website at https://help.calvinklein.us/s/article/TERMS-CONDITIONS. To the fullest extent permitted under applicable law, your continued participation in the Program after modification constitutes your acceptance of these Terms as modified. We may, in our sole discretion, terminate, change, modify, suspend, make improvements to or discontinue any or all aspects of the Program, temporarily or permanently, including the availability of any features of the Program, at any time with or without notice to you. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Program.

 

1. OPT OUT AND HELP

OPT OUT

To opt out of the Mobile Program, please send the words STOP to 225846
You will receive a final confirmation message stating that you have been unsubscribed. Please allow a reasonable time period to process your request.

Please note that opting out of the Mobile Program will not opt you out of the Loyalty Program. To opt out of the Loyalty Program, please contact our customer support at 866-513-0513 or by clicking the following link: https://help.calvinklein.us/s/brand-form.

HELP

For help with the Program, please send the words HELP to 225846

Please contact our customer support at 866-513-0513 or by clicking the following link: https://help.calvinklein.us/s/brand-form 

 

2. THE MOBILE PROGRAM& THE PREFERRED PROGRAM

We offer through the Program text messages delivered to your mobile phone. Upon submission of your initial opt in, you will receive a text message confirming your request to join the Program. Your affirmative reply to our text message will constitute your written consent to join the Program and your agreement to comply with these terms and conditions. You will then receive an opt-in confirmation text message. We will then send no more than ten marketing text messages per month.

Please note that by joining the Mobile Program, you are also joining our Preferred Program. Participants of our Preferred Program will earn one point for each dollar of a qualifying purchase (excluding taxes, shipping, and fees), pursuant to our Preferred Program Terms and Conditions, https://help.calvinklein.us/s/article/TERMS-CONDITIONS. You consent to receive emails about your earned rewards at the email you provide us when you join the Program. You can also use that email to create an account on our e-Commerce website, https://www.calvinklein.us/LogonFormc, where you can track your earned rewards.

 

3. TO JOIN / ELIGIBILITY

We are pleased to offer you mobile text alerts. Please feel free to join the Program to receive our alerts through your wireless device. You can opt in to receive messages by texting the appropriate code noted at either our Calvin Klein retail shops or or finding our text message sign up code online at calvinklein.com.  Only legal residents of the 50 United States (including the District of Columbia) and Puerto Rico may enroll in the Program. Those residing outside of the foregoing jurisdiction are not permitted to enroll. You are required to provide true, accurate, and complete information about yourself as prompted by the enrollment form or the messages you receive via text during the opt-in process. You acknowledge and agree that we will have no liability associated with or arising from your failure to provide accurate enrollment information, including, without limitation, your failure to receive offers and important information and updates about the Program. If we have reasonable grounds to suspect that the information you provided is untrue, inaccurate or incomplete, we may suspend or terminate your enrollment in the Program.

 

4. NO CHARGE FOR THE PROGRAM BY US, BUT CARRIER CHARGES MAY APPLY

We do not charge for providing you with the Program. However, please check your wireless service plan, as your mobile carrier may charge you for text messages. Standard message and data rates may apply, and charges are billed by and payable to your mobile service provider. Compatible carriers include: AT&T, Sprint/Boost/Virgin, T-Mobile/MetroPCS, Verizon Wireless, C Spire Wireless, Carolina West Wireless (CWW), CellCom USA, Google Voice, U.S. Cellular, ACS/Alaska, Advantage Cellular (DTC Wireless), Aio Wireless/Cricket, Appalachian Wireless, Atlantic Tele-Network International (ATN), Bandwidth, Bluegrass Cellular, Buffalo Wireless, CableVision, Cellular Network Partnership (PIONEER), Cellular One of East Central Illinois, Chariton Valley Cellular, Chat Mobility USA, ClearTalk(Flat Wireless), Copper Valley, Coral Wireless (Mobi PCS), Cross Telephone Company (MBO Wireless), Duet IP (Maximum Communications New Core Wireless), Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI Communications Corp, Golden State Cellular, i Wireless (IOWA Wireless), Illinois Valley Cellular (IV Cellular), Immix(Keystone Wireless), Inland Cellular Telephone Company, Leaco, Mosaic (Consolidated or CTC Telecom), MTA Communications, MTPCS (Cellular One Nation), Nex-Tech Wireless, Northwest Missourri Cellular Limited, Panhandle Telecommunications Systems(PTCI), Peoples Wireless, Pine Belt Wireless, Pine Cellular, Revol Wireless USA, RINA, Sagebrush Cellular (Nemont), SI Wireless/Mobile Nation, SouthernLinc, SRT Wireless, Texas RSA 3 Ltd(Plateau Wireless), Thumb Cellular, Union Telephone Company(Union Wireless), United Wireless, Viaero Wireless, West Central Wireless (5 Star Wireless).

T-Mobile is not liable for delayed or undelivered messages.

 

5. OFFER TERMS

For Dollar Off Promotions:
Any promotional offer (“Offer”) you receive through the Program is redeemable for the amount stated on the Text. Offer may only be applied to a purchase amount that is equal to or greater than the offer amount. Offer must be presented in-person at Calvin Klein retail stores in the United States and Puerto Rico or at calvinklein.com. Offer valid thru expiration date provided in Text. The following additional terms apply: (i) offer cannot be combined with associate discount; (ii) one redemption per person; (iii) not valid on gift cards; (iv) not redeemable for store credit or cash; (v) customer must present the mobile message at time of purchase to receive the offer. (vi) any discount (as shown on the receipt) applied to merchandise that is returned will be deducted from any refund amount. Certain other restrictions may apply. Please see store associate for details. Terms subject to change.

For Percentage Off Promotions:
Any promotional offer (“Offer”) you receive through the Program is redeemable for an amount up to the discount stated on the Text and must be presented in-person at Calvin Klein retail stores in the United States and Puerto Rico or at calvinklein.com. Offer valid thru expiration date provided in Text. The following additional terms apply: (i) offer cannot be combined with associate discount; (ii) one redemption per person; (iii) not valid on gift cards; (iv) not redeemable for store credit or cash; (v) customer must present the mobile message at time of purchase to receive the offer. (vi) any discount (as shown on the receipt) applied to merchandise that is returned will be deducted from any refund amount. Certain other restrictions may apply. Please see store associate for details. Terms subject to change.

For Online Shipping Promotions:
Any promotional offer (“Offer”) you receive through the Program is redeemable for the amount stated on the Text. Offer must be presented at calvinklein.com. Offer valid thru expiration date provided in Text. The following additional terms apply: (i) offer cannot be combined with associate discount; (ii) one redemption per person; (iii) not valid on gift cards; (iv) not redeemable for store credit or cash; (v) customer must present the mobile message at time of purchase to receive the offer. (vi) any discount (as shown on the receipt) applied to merchandise that is returned will be deducted from any refund amount. Certain other restrictions may apply. Terms subject to change.

 

6. PRIVACY

Please see our Privacy Policyat https://www.calvinklein.us/en/customerservice/privacy#privacyCom for more information about how we process your personal information. For questions about how we handle your personal information, please contact privacy@calvinklein.com.

 

7. PROPRIETARY RIGHTS

All ownership rights and title in and to the Program are owned by us or our licensors and are protected under applicable copyrights, trade-marks and other proprietary (including, without limitation, intellectual property) rights and international treaties. Unless and except as expressly stated in these Terms, you may not reproduce, perform, create derivative works from, republish, upload, post, transmit or distribute in any way the Program, or any portion therein, including, without limitation, any text messages, content, or other aspect of the Program, without our prior written permission. All rights not expressly granted to you through these Terms are retained by us. Nothing in these Terms grants to you any right to use any of our or any other third party's trade-marks, service marks, logos, domain names or other indicia of origin.

 

8. USER CONDUCT

You agree that you will comply with all applicable local, state, national and any other laws, regulations and other legal requirements that relate to your participation in the Program. In addition, in participating in the Program, you agree, without limitation:

• not to use the Program in breach of these Terms;
• not to disrupt or interfere with the security of, or otherwise abuse, the Program, or any part of the Program;
• not to attempt to obtain unauthorized access to the Program or portions of the Program that are restricted from general access;
• not to use the Program in any manner that could be deemed false and/or defamatory, abusive, vulgar, hateful, harassing, obscene, profane, threatening, invasive of a person's privacy, or in violation of any third party rights; and
• to comply with any other requirements, restrictions or limitations imposed by us from time to time.

9. CONTENT

You agree not to modify the format or branding of the content provided in the Program or to add any materials, including any advertisements or other promotional content, to such content. The Program and content part of the Program is owned by us, our affiliates, or licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to download and use the content on a designated compatible mobile device, solely for your own personal, non-commercial use. You shall not reproduce, modify, perform, transfer, distribute, sell, create derivative works of or otherwise use or make available the content or the Program except as expressly provided for in this Agreement.

 

10. DISCLAIMER OF WARRANTIES / LIMITATION OF LIABILITY

This Program, in whole and in part is provided on an "as is" and "as available" basis, without express or implied warranties of any kind, including, without limitation, warranties of title, implied warranties of merchantability or fitness for a particular purpose. To the fullest extent permitted under applicable law, you expressly acknowledge and agree that you assume sole responsibility and risk for your use of the Program and the results and performance thereof. In no event and under no cause of action, including, without limitation, negligence, shall we, our affiliates or any of our respective officers, directors, members, employees or authorized agents, vendors or service providers (collectively, the " parties") be liable for any damages, claims, expenses, losses or liabilities (including, without limitation, direct, compensatory, incidental, indirect, special, consequential or exemplary damages), however caused and under any theory of liability, arising from or in connection with the Program and/or these Terms, even if we are advised of the possibility of such damages, claims or losses. Without limiting the generality of the foregoing, we shall not be liable to you or any third party for: (a) your use of or inability to use the Program; (b) any messages or the content of any messages provided to you; (c) any goods, services or information purchased, received, sold or paid for in connection with the Program; (d) disputes between you and us; (e) any inaccuracy, incompleteness or misinformation contained in any information provided through the Program; (f) unauthorized access to, or alteration or loss of, your transmissions or data, or other information that is collected, stored or sent in connection with the Program; (g) errors, system down time, network or system outages, file corruption or service interruptions; or (h) any other use by you of the Program. Your sole remedy under these Terms shall be to discontinue any use of the Program. Some jurisdictions do not allow the disclaimer, exclusion or limitation of certain warranties, liabilities and damages, so some of the above disclaimers, exclusions and limitations may not apply to you. In such jurisdictions, our liability will be limited to the fullest extent permitted by applicable law.

 

11. CHILDREN'S INFORMATION

Our websites, applications, and our Mobile Program are not directed to children under the age of 13. If we become aware that a user is under the age of 13 and has registered without prior verifiable parental consent, we will remove their information from our files. If a parent or guardian discovers that a child under the age of 13 has provided us with information, we ask that you contact us at privacy@calvinklein.com.

 

12. GENERAL TERMS

(a) Notices. You agree that we may provide you with notices and other disclosures in connection with the Program by text message, postings on the website or other reasonable means of communication. For communications that we are otherwise required under applicable law to provide in a written paper format to you, you agree that we may provide such communications or records by means of electronic communications.

(b) Waiver. Our failure to exercise or enforce any provision or right contained in these Terms shall not be deemed a waiver of such provision or right.

(c) Entire Agreement. The Terms (including the Privacy Policy incorporated into these Terms by reference) constitute the entire agreement between us with respect to your use of this Program.

(d) Indemnification. To the greatest extent permitted by applicable law, you agree to indemnify, defend and hold us harmless from any loss, liability, claim, or demand, including, without limitation, costs and reasonable legal fees, due to, in connection with or arising out of your use of the Program or arising from your breach of these Terms, including any representation or warranty set forth herein, your violation of applicable laws, or your negligence, misconduct, or violation of any rights of another person or entity.

(e) Severability. If any provision of these Terms shall be deemed unlawful, void or for any reason unenforceable by a court of competent jurisdiction, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

(f) Disputes. To the fullest extent permitted by law, you agree that any and all disputes, claims and causes of action arising out of or in connection with these Terms or the Program (each a "Dispute") will be governed by and construed under the laws of the State of New York, excluding only its conflict of law provisions, and will be resolved on an individual basis, without resort to any form of class action and you expressly waive any right you may have to arbitrate a Dispute as a class action. You also expressly waive your right to a jury trial. In the event of a Dispute, you and “we”each agree to submit exclusively to confidential, binding arbitration which will be held in New York, New York. The arbitration will be administered by JAMS (http://www.jamsadr.com). You may obtain a copy of the rules of JAMS by contacting the organization. You and “we” shall agree on one arbitrator to conduct the arbitration. In the event the parties cannot agree on an arbitrator, the arbitrator will be selected in accordance with the JAMS rules. Each party shall be responsible for its own attorneys', expert and other fees, unless such fees are awarded by the arbitrator to the prevailing party. The arbitrator's award is final and binding on all parties. The Federal Arbitration Act, and not any state law concerning arbitration, governs all arbitration under this clause. Any court having jurisdiction may enter judgment on the arbitrator's award. If any part of this clause, other than waivers of class action rights, is deemed or found to be unenforceable for any reason, the remainder shall remain enforceable. Notwithstanding anything to the contrary contained herein, if the waiver of class action rights contained herein is not enforceable as to any person or persons, such non-enforceability shall apply to such person or persons only, and all other persons shall continue to be governed by this clause. As stated above, these terms provide that all Disputes will be resolved by binding arbitration and not in court or by jury trial. IF A DISPUTE IS ARBITRATED, YOU GIVE UP YOUR RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER ON ANY CLASS CLAIM YOU MAY HAVE AGAINST US INCLUDING ANY RIGHT TO CLASS ARBITRATION OR ANY CONSOLIDATION OF INDIVIDUAL ARBITRATIONS. WITHOUT LIMITATION, THIS INCLUDES GIVING UP YOUR RIGHTS TO BRING OR PARTICIPATE IN A CLASS ACTION AS SET FORTH IN ANY STATE STATUTE.

(g) Assignment. You may not assign these Terms, by operation of law or otherwise, without our prior written consent. We reserve the right to freely assign these Terms, and the rights and obligations hereunder, in whole or in part to any affiliate or third party without notice or consent. Subject to the foregoing, these Terms will be binding on, inure to the benefit of, and be enforceable against you and your respective successors and assigns.

For questions contact:
Calvin Klein U.S.A., Inc.
205 W 39th Street
New York, NY 10018
Attn: Mobile Program Team
Tel: 866-513-0513

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