AEGEAN Flights and Reviews (with photos) - Tripadvisor
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AEGEAN

13,636 reviews
Headquarters: 31 Viltanioti Street, Kifissia Greece 14564
Overview
4.013,636 reviews
Travelers' Choice 2020 Winner
Travelers' Choice 2019 Winner
Travelers' Choice 2018 Winner
Travelers' Choice 2017 Winner
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About AEGEAN

Airline Alliance

Star Alliance
Headquarters: 31 Viltanioti Street, Kifissia Greece 14564

Airline Summary

AAEGEAN, Greece’s largest airline, is providing full service on short and medium haul routes. Since 2010, AEGEAN has been a member of STAR ALLIANCE, the strongest airline alliance worldwide. In 2013, AEGEAN acquired Olympic Air and through the synergies obtained, network, fleet and passenger numbers expanded quickly. The Group welcomed 14m passengers onboard its flights in 2018. The 2019 network covers 151 destinations (31 Greek domestic and 120 international) to 44 countries. AEGEAN features both Economy Class and Business Class cabins. Specially created Greek inspired dishes and drinks are served on a complimentary basis on all international flights. In June 2018 AEGEAN signed a Purchase Agreement with Airbus, for the order of up to 42 new generation aircraft of the A320neo family and plans to place additional orders with lessors for up to 20 new A/C of the A320neo family.
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13636Reviews
2835Photos
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Anna K wrote a review May 2024
2 contributions1 helpful vote
Heraklion - Thessaloniki
Domestic
The BEST airline of the world they they offer and drinks. The dont charge for basic Basic-services and they are very polite!!!!
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chung Loh wrote a review May 2024
2 contributions4 helpful votes
Barcelona - Heraklion
Europe
Airline doesn't take responsibility for poor baggage handling that resulted in missing item from the inside of the rucksack. I collected my bag at the destination airport and noticed an inner sack at the top somewhat dangling out. I found that an item of some commercial value but more importantly of immediate need, must have fallen off from rough handling. The irony was that I had been offered free check in service for that hand carry luggage but they did not explain in the beginning their policy of not assuming such liability. At the airport, I was directed to a phone number, and then to the online contact form. Customer service via the online form is lip service, unsystematic and insinuating. The otherwise good experience could have differentiated them from the other airline, but they clearly failed when problems occur.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ghiya c wrote a review May 2024
1 contribution
Heraklion - Athens
Domestic
Worst experience with travel I have ever been through. unprofessional and disrespectful. would not recommend at all.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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doppelganger_et wrote a review May 2024
Thessaloniki, Greece931 contributions164 helpful votes
Krakow - Thessaloniki
Europe
It is the 4th trip I am taking with this airline in 2024! Always an unfortunate adventure! Since it is the only non-low cost, it should treat its' travellers with some respect! It is the most costly airline in Greece, with utterly bad connections and bad at keeping times! Either loosing luggage or destroying them, and delays all aound! If you have a connecting flight, then you are sure to loose it! Wouldn't recommend it, if you have an alternative! Even low cost airlines treat you much better!
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ErmDem Y wrote a review May 2024
1 contribution
Athens - Heraklion
Domestic
Appalling service, appalling practices. The worst airlines by far. Terrible employees, rude, uneducated. Very unpleasant experience.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Julia T wrote a tip May 2024
"Check in online"
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dms344 wrote a tip May 2024
"Be sure your carryon has what you need for a couple days. "
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Suzanne B wrote a tip May 2024
"Make sure they put your tags on your luggage. No, I couldn’t do it myself at the kiosk. It directed us to the counter. Pull off old tags ."
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Ali VK wrote a tip May 2024
"Find another airline"
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Krystal S wrote a tip Apr 2024
"Don’t check your luggage if flying with this airline they will loose it and not help to get it back. "
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Round TripOne-wayMulti-city
Depart
Sat, 6/15
Return
Sat, 6/22
Travelers
1, Economy