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ANA (All Nippon Airways)
Headquarters: Shiodome-City Center, Higashi-Shimbashi Minato-ku, Tokyo Prefecture 105-7140
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4.010,586 reviews
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About ANA (All Nippon Airways)
Airline Alliance
Star AllianceHeadquarters: Shiodome-City Center, Higashi-Shimbashi Minato-ku, Tokyo Prefecture 105-7140
Airline Summary
ANA, or All Nippon Airways (NH), is a Japanese airline headquartered in Tokyo. It flies to about 50 destinations within Japan and 32 international destinations in Asia, Europe and North America. ANA operates hubs at Tokyo's Haneda Airport (HND) and Narita International Airport (NRT), and secondary hubs at Osaka's Kansai International Airport (KIX) and Chūbu Centrair International Airport (NGO). The airline has several subsidiaries, including regional airline ANA Wings, and low-cost carriers Air Do and Vanilla Air. It flies aircraft with a variety of cabin configuring that include First Class, Business Class, Premium Economy Class and Economy Class. The airline is a member of the Star Alliance.
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Tokyo - Paris
International
Premium Economy had nothing premium at all, other than the seat and lounge access in Haneda. The food served on board was a deception for the eye and the palat. Terrible food for a Japanese carrier. All flight attendants wore masks, not so in business class I had the impression. So communication was limited. They did their job but that was all, nothing beyond that. The ear plugs were good. I would not choose ANA again.…
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Vancouver - Tokyo
International
Flight attendants are very rude and resist by passenger to passanger they didn’t gave my kid food because he was sleeping when they weee serving food and crying and requesting again and again but they refused it sorry I didn’t liked it.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Los Angeles - Tokyo
International
This is the worst airline company in the world. I can say that because I've flown many airlines. They should be sued and not allowed to fly. I could not fit in the seat or put my seat belt on. For context I have never had this issue with any other airline. They don't care. They literally knew I couldn't wear seat belt and let me fly without one. The flight Attendant did not care. They lie and say the flight is full when they can put you in business class for safety reasons. Food was horrible, Service was bad. They are a horrible company and it looked like a good deal flying with them but it was a nightmare. I'd rate them a negative 1000. Even the bad airlines like Spirit or Frontier that people talk about are better than this. I literally got off plane with hip, back, and buttox pain. I complained to costumer service to rectify the issue for flight back. They didn't give two .... They now have given me a belt extender but the bigger issue is I can't fit in seat. Other planes I do not have this issue. There only response was buy business class. Which is like 10k and the worst. If flying to Japan find another airline. The extra $200 is worth it. Or any other company. Cuz this ain't it. I'm still livid. Don't say I didn't warn you. Most ppl complained about flight Even if they fit it was still super uncomfortable. No leg room, no seat room. Just plain awful. I will never fly with them again.…
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tokyo - Düsseldorf
International
The selfservice machine had an error while we were dropping off our baggage so we had to go to a manual counter. The baggage drop at that counter took us 30 mins although we had already checked in online and in the end we were charged 20.000¥ because one suitcase was 7 cm too big. Can‘t recommend this airline to anyone if you expect to reach your flight on time or have good customer service.…
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Singapore - Tokyo
North Asia
Really good customer service and entertainment! I However though they can really work on their food. Cleanliness is really good though!
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Date of travel: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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おすすめの和食
123456…
Gaston S wrote a tip May 2024
"Make sure you take care of any upgrade needs way in advance with ANA. Otherwise they are helpless at the airport."
Susan T wrote a tip May 2024
"Heard so many great things about ANA so we were really disappointed that it wasn't as good as we were expecting. Everything was just okay. "
Anumeet C wrote a tip Apr 2024
"Don’t travel with ANA airlines specially the busines class ticket holders it’s very disappointing Even the Haneda airport sucks "
123456…
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Depart
Tue, 6/18
Return
Tue, 6/25
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1, Economy